James Madison University
Libraries & Educational Technologies

http://www.lib.jmu.edu

Connect to JMU's Online Resources from Off Campus

You can get to almost all our online journals and electronic resources from off-campus!

If you are using a computer on campus at JMU, you can use JMU Libraries’ subscription resources without passwords or extra steps.  However, if you connect to the Internet from off-campus, you must authenticate using your active JMU eID and password.

There are two methods of off campus authentication, but we strongly recommend using Network Connect for off campus access.

 

  • This is the preferred method for off campus access.
  • This is software which you download from JMU Computing and is part of Juniper Networks SSLVPN.
  • Works for both Windows and Mac OS.
  • This system replaced the Cisco VPN client on August 1, 2012.
  • Use with mobile devices via the Junos Pulse app.
  • Make a one -time change to your web browser's options (see below).
  • Works for most web browsers on Windows and Mac.
  • Recommended for dial-up users.
  • Recommended for users with older versions of Windows or Mac.
  • Proxy server is not a wireless access provider.  Please use JMU Official Wireless Network for wireless connection.

 

If you are having problems connecting to JMU's subscription resources from off campus using the proxy server, please visit our Troubleshooting Guide.

 

 

 

Method #1: Network Connect

 

Go to http://www.jmu.edu/computing/sslvpn/sslvpnnetworkconnect.shtml and install Network Connect following the instructions on the Computing website.

After this, you should be able to go to the library web site and use any of our electronic journals, databases, music and video collections.  

Note: JMU Libraries does not provide technical support for Network Connect.  Please contact the JMU Helpdesk, 568-3555, for support. 

 

Network Connect via Junos Pulse app (for mobile devices)

 

The Junos Pulse mobile application provides connectivity for iOS and Android devices to JMU’s SSL VPN service. Configuration information is provided “as-is” for your convenience (self-help only) – this app is not officially supported by JMU Libraries or JMU IT.

iPad instructions:

version 4.1.0

  • Install the Junos Pulse app from the App Store (or use this link: https://itunes.apple.com/us/app/junos-pulse/id381348546?mt=8)
  • Tap Accept to accept the terms and conditions.
  • Tap Enable on the next screen.
  • The next screen you see will have two sections: VPN and Collaboration.  In the VPN section tap the black arrow > next to “not selected.”
  • In the new window, you’ll see these fields:
    • Name (optional) – name the VPN connection something useful, like JMU VPN.
    • URL (required) – enter https://sslvpn.jmu.edu
    • Username (optional) – your eid  
    • Certificate – default setting is None; leave this as is
    • Realm (optional) – leave blank
    • Role (optional) – leave blank
  • Once the fields are filled out, tap Save.
  • The JMU VPN is now available in the VPN section.
  • Tap the orange Connect button in that section, and you’ll be asked to login with your eid and password.  Fill out those fields, then tap the green Sign In button.

Once you sign in, there are three indicators that the VPN is active:

  • the orange button in the VPN section in the app will now say Disconnect
  • there is a little green check mark in the VPN area
  • a VPN badge appears in the iPad heading next to the wifi indicator (upper left corner)

If all three indicators are displayed, you can now minimize the app and use a web browser on the iPad to access the library resources.  (We recommend Safari, Chrome, or Firefox.) 

To sign out, open the Junos Pulse app again, then tap the Disconnect button to sign off.

The next time you want to connect to the VPN, just open the app, tap Connect, and sign in with your eid/password.  The other settings will be saved.

 

Android instructions:

version 4.1.3

  • Install the Junos Pulse app from Google Play (or use this link: https://play.google.com/store/apps/details?id=net.juniper.junos.pulse.android&hl=en )
  • Accept the terms of use – tap the Accept button at the bottom of the page.
  • In the VPN tab on the next screen, tap the Add Connection button.
  • Fill out the fields on the New Connection screen:  (*Please note: these fields may be in a different order depending on your type of Android device.)
    • Connection name – name the connection something useful, like JMU VPN
    • Username – your eid
    • URLhttps://sslvpn.jmu.edu
    • Uses Certificate – leave the default setting
    • Realm – leave blank
    • Role – leave blank
  • Once the fields are complete, tap the Create Connection button.
  • The JMU VPN should now show up under the Connections section.   Tap the gray Connect button.
  • Enter your eid/password.  Tap Sign In.
  • On some Android devices, you may be notified that Junos Pulse is trying to create a VPN connection.  Select the box next to “I trust this application,” then tap OK.  It is ok if you do not see this message on your device.
  • You should now be connected.  Look for these indicators:
    • a Connected message appears in the Status bar in the app.
    • there is now a Disconnect button in the VPN tab
    • a key icon may appear in the lower right corner of the screen (may not be available on all Android devices)

If these indicators are displayed, you can now minimize the app and use a web browser on the device to access the library resources.  (We recommend Chrome or Firefox.) 

To sign out, open the app and tap Disconnect.

The next time you want to connect to the VPN, just open the app, tap Connect, and sign in with your eid/password.  The other settings will be saved.

 

 

Method #2: Setting up your web browser to use the library's proxy server

 

If you cannot install Network Connect on the computer you want to use, you can make a one-time change to your web browser preferences that will also serve to authenticate you from off-campus. After changing your web browser preferences, you use the Internet like normal, but when you try to get to a subscription site you will get a grey pop-up box from your web browser into which you need to put your eID and password.

This method is supported by JMU Libraries & Educational Technologies. Please e-mail Amanda Hedrick if you have trouble using the below method.

We recommend using Google Chrome for proxy access to library resources.  Chrome is the most secure browser to use with the proxy server, although these other browsers can be configured for proxy access.


Configuration Instructions

 

Chrome 23.x (MS Windows)  [download Google Chrome -- free!]

  1. Copy this URL using Edit, Copy (or Command C).  It is very important to get this URL exactly right, with no extra space at the end or beginning:
    http://www.lib.jmu.edu/proxy/jmuproxy.pac
  2. Open Chrome.
  3. Click on the list icon to the extreme right of the address/search bar.
  4. Select Settings.
  5. Click on the Show advanced settings. . . link at the bottom of the page.
  6. Look for the Network section half way down the page, then click the Change Proxy Settings button.
  7. A new Internet Properties window will appear.  Click on the Connections tab in the Internet Properties window.
  8. Click on the LAN Settings button.  **Dial-up users, click on the Settings button in the Dial-up and Virtual Private Network section.
  9. In the LAN (or dial-up) Settings window, uncheck Automatically detect settings.
  10. Click the checkbox beside Use automatic configuration script.
  11. Click in the Address textbox and paste the URL http://www.lib.jmu.edu/proxy/jmuproxy.pac (Edit, Paste, or Command V).
  12. Click OK.  You should return to the Connections tab.
  13. Click OK at the bottom of the Internet Properties window.
  14. Close all Chrome windows and restart Chrome.

 

Chrome 23.x (Mac)  [download Google Chrome -- free!]

  1. Copy this URL using Edit, Copy (or Command C).  It is very important to get this URL exactly right, with no extra space at the end or beginning:
    http://www.lib.jmu.edu/proxy/jmuproxy.pac
  2. Open Chrome.
  3. On the Chrome menu bar, click on Chrome, and select Preferences.
  4. Click on the Settings link in the left hand column on the page.
  5. Scroll down to the bottom of the page and click on Show advanced settings. . .
  6. Look for the Network section half way down the page, then click the Change Proxy Settings button.
  7. A new Select Protocol window will appear. Choose Automatic Proxy Configuration.
  8. A text box will appear with a Proxy Configuration File heading. Copy and paste this URL string into the text box: http://www.lib.jmu.edu/proxy/jmuproxy.pac
  9. Click OK. The proxy window will close automatically.
  10. Click Apply in the Network window and close this window.
  11. Close all Chrome windows and restart Chrome.

 

Using Your Browser Once Automatic Configuration is Activated

The first time you click a link that accesses a restricted resource you will be presented with a login request from the JMU Proxy server. Enter your JMU eID and password.  This login will stay in effect until you close the browser window or shut down your computer. If you share your computer with others, it is important that you close your browser before leaving the computer, just as you do with email.

 

Final Notes on Using the Proxy Server

  • You will not see any difference in using your browser when you click on most links.
  • You will be able to access almost any resource listed on the JMU Libraries' research resources pages
  • You may be prompted for your JMU user id and password at sites containing free content.  This is because the library pays for subscription content at those sites.  The Washington Post and ZDNet are two common examples. 
  • If you are using a Mac, you should use either FireFox or Safari to connect to our electronic resources from off-campus.  Internet Explorer for Macs is no longer supported.
  • Off-campus users who would like to access the libraries' subscription resources through Blackboard must still set up their browser to use the proxy server.  Examples include links to full text articles within databases as well as links to databases for searching.  Even if you've already logged into Blackboard, you will still be prompted for your JMU electronic ID when connecting to a subscription resource.
  • You can stop using the proxy server at any time by undoing the configuration steps and then closing and reopening your browser.  For most browsers, deleting the proxy address that you inserted during configuration is optional.
  • A few of the databases may use some other form of verification.  Accessing them does not use the proxy server, but might generate a separate request for your JMU Electronic ID.
  • If you are having problems connecting to JMU's subscription resources from off campus, please visit our Troubleshooting Guide.

 



James Madison University Libraries & Educational Technologies