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    You Work Where?
    Julia Harbeck

    When I tell people that I work in the Center for Instruction Technology, I usually get a variety of responses:

    Some say, "Oh, I took a workshop on Excel over there in Frye, where you work."

    I politely respond, that, no , I don't work in Frye and that their workshop was offered by computing services, but I'm sure that is was a very good workshop.

    Another common response, is, "Oh, the Center for Instructional Technology, isn't that were we can check out DVD's?  I think it is great you have DVD's now."

    I nod in agreement, that yes, it is nice to check out DVD's but that isn't where I work either.  Looking for a spark of recognition, I lean forward and point out that the Center is next door to where they checked out the DVD.  They usually just give me a blank stare and nod as they walk away.

    My favorite reply goes something like this, "I love the CIT?  I was just down there yesterday scanning documents to be put into my Blackboard course.  I'm coming down next week to digitize some audio to put in to my PowerPoint presentation."

          The CIT is part of Educational Technologies under the Dean of Educational Technologies and Libraries.  Educational Technologies is comprised of Media Resources and the CIT.  Our primary purpose is to assist faculty as they integrate technology into their courses.  We have a three-pronged approach to faculty support:  training, production, and distributed and distance learning services.  Sarah Cheverton is our Manager of Faculty Services.  She teaches our workshops, which range from Photoshop to Blackboard.  Not only do we teach the "buttonology" of these programs, we also discuss the best ways to incorporate the technology into instruction.  We also have a house calls program where Sarah or Sherry Peters go to a faculty member's office to help them learn a specific skill.

    Our walk-in area is part of our production services where faculty or their student associates can do text or image scanning, work on web pages, digitize video and audio.  All production that we support is only for instructional uses in the classroom.  Julia Harbeck is the production manager and instructional technologist.  As an instructional technologist, she assists faculty in designing courses that wisely integrate technology.

    Jim Mazoue is the Coordinator of Distributed and Distance Learning Services, which maintains and supports all aspects of Blackboard and Centra.  Brian "Grover" Saunders is the Distance Learning Liaison who helps to answer technical questions involving Blackboard and Centra.  Rita Gentile is also on the DDLS staff and works with WebBoard, Centra, and Blackboard.

    Other staff members are Craig Baugher, our graphics designer, and Sherry Peters, our support technician who helps faculty in the walk-in as well as on housecalls. Kevin Hegg and Andreas Knabb are our technical programming gurus; their official titles are, respectively, senior programmer analyst and computer systems engineer.

    We are located in the basement of the library, just go to Media Resources and hang a right.  We like to joke that anyone who can find the CIT is entitled to a free cup of coffee.  So if anyone ever asks you about the Center for Instructional Technology, hopefully, you'll know that we aren't located in Frye, we aren't in Spotswood, and we don't check out DVD's.  We do, however, assist faculty as they integrate technology into their  classroom instruction.  To find out more, our website is http://cit.jmu.edu.

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