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HUMAN RESOURCE DEVELOPMENT

AHRD Research Guide


Train the Trainer Series


Ahead of the Curve: Two Years at Harvard Business School

Media Resources Audio CD 138-145 audio cd 138-139
Media Resources Audio CD 138-145 audio cd 140-141
Media Resources Audio CD 138-145 audio cd 142-143
Media Resources Audio CD 138-145 audio cd 144-145

Old Saybrook, Conn.: Tantor Audio, p2008
8 CD (10 hr., 30 min.) : digital; 4 3/4 in
Journalist Broughton examines Harvard Business School's curriculum and culture from the inside.

Harvard Business School
Business education -- United States
Business schools -- United States
Business students -- United States
Management -- Study and teaching (Higher) -- United States


AMA Partnership Series on Empowerment

JMU Media Resources Videotape no.6335-6336

Watertown, MA : American Management Association ; Carlsbad, CA : CRM Films, c1991
2 VHS (30 min. each) + 1 discussion guide (60 p.)
These videotapes show you motivational examples of employees at all levels who are taking the essential actions to empower others or to become more empowered themselves.

Empowering others -- Empowering yourself
Organizational effectiveness
Delegation of authority
Job enrichment


The Art of Coaching in Business

JMU Media Resources Videotape no.6022
Tequesta, FL : Greylock Associates, Inc., c1998
1 VHS (30 min.). + 1 participant's guide + 1 leader's guide + 1 My Coaching Quotient
The Art of Coaching in Business is designed to help managers at all levels learn how coaching impacts at the bottom line and to use the coaching process to improve their associates' performance.

Employee motivation
Success in business
Supervision of employees


The Attitude Virus: Curing Negativity in the Workplace

JMU Media Resources Videotape no.5254

Carlsbad, CA : CRM Films, c1997
1 VHS + 1 leader's guide (30 p.)
Shows how negative behaviors on the part of managers and employees can cause bad attitudes affecting teamwork and productivity. Gives examples and provides solutions.

Attitude (Psychology)
Employee motivation
Personnel management
Work ethic


Back to the Basics: A Five-Part Series on Business

Developing a Professional Image JMU Media Resources DVD 4489
Developing Communication Skills JMU Media Resources DVD 4487
Developing Problem Solving Skills JMU Media Resources DVD 4485
Managing Stress JMU Media Resources DVD 4488
Resolving Conflict in the Workplace  JMU Media Resources DVD 4486

Back to the Basics is a five-part series designed to introduce young adults to the work world.

Specialists in career planning, organizational behavior, and workplace wellness share their advice on how to navigate the business world successfully.

A diverse group of young adults also share their experiences in the workforce, giving the viewer a complete look at what works and what doesn’t. The entire series is led by a host who shares information from our research, tests viewers on their current skills, and introduces each of the program’s players.

After watching these programs, viewers will know how to act and react in any business situation, providing a comfortable, knowledgeable start to any career. A Cambridge Educational Production. 5-part series, 18-23 minutes each.   2000-2007


Blue Eyed with Jane Elliott

JMU Media Resources DVD 1217

San Francisco, Calif.: California Newsreel, c2004
1 DVD   

Note: This is a two-sided DVD
Jane Elliott, diversity trainer presents her blue eyed/brown eyed exercise. Contents: The 30-minute blue-eyed -- The essential blue-eyed -- Blue-eyed -- Trainer's manual.

Diversity in the workplace


The Essential Blue Eyed: 50 Minute Trainer's Edition and 36 Minute Debriefing

JMU Media Resources Videotape no.6153

San Francisco, CA : California Newsreel, 1999, c1996
1 VHS (87 min.) 1 guide (11 p.)
Note Revised, 1999
Jane Elliott conducts a diversity training workshop where an arbitrarily selected group of individuals is targeted to experience prejudice and bigotry. The workshop is based on the blue-eyed/brown-eyed exercise.

Segregation
Racism
Prejudices
Moral education
Diversity in the workplace -- Management


Breaking the Glass Ceiling

~Connect to video online (JMU users)~

Princeton, NJ : Films for the Humanities & Sciences, BBC Worldwide Americas, c2003
1 Streaming video file (25 min., 12 min.)
The program discusses obstacles that prevent women from getting to the top of organizations. These obstacles also prevent businesses from getting the best from their workforce. In part one, six women managers who have broken through the glass ceiling discuss the hurdles they overcame to do so. Part two features case studies of women in the UK and the US which provide key techniques, strategies, and practical insights.

Women executives -- Training of
Women employees -- Promotions
Sex discrimination in employment
Sex discrimination against women


Business Ethics: The Bottom Line

JMU Media Resources Videotape no.7459

Princeton, NJ : Films for the Humanities, c1997
1 VHS (29 min.)
Series: Today's Life Choices
Several experts examine the moral obligation corporations have to their employees and to the communities where their plants exist.

Business ethics
Corporate culture -- United States
Social responsibility of business -- United States


Career Evaluation

JMU Media Resources DVD 4432

Charleston, W.V. : Cambridge Educational, c2007
1 DVD (ca. 11 min.)
Series: Complete Job Search System

Note: A viewable/printable instructor’s guide is available online.
Illustrates how to relate interests, skills, education, training, values, and lifestyle to specific occupations in the world of work.

Job hunting
Vocational guidance


Communicating Across Cultures

JMU Media Resources Videotape no.5077

San Francisco, Calif. : Copeland Griggs Productions, c1992

1 VHS (30 min.). + 1 guide (60 p.)

Series: Valuing Diversity, 3
Describes the need for employers and employees to understand differences in customs, manners and social mores to effectively communicate in todays intercultural and international business world.

Personnel management
Industrial relations
Multicultural education
Intercultural communication


Communicating with People on the Job

JMU Media Resources Videotape no.9168

Alexandria, Va. : Communication Briefings; S.l.: RAC Productions, c1998
1 VHS + 1 viewer's idea guide (16 p.)
Provides instruction to employees on how best to communicate with others within the work environment by learning to express concern without projecting a negative attitude, overcome apathetic attitudes, communicate honest criticism without offending others, keep a cool attitude when experiencing frustration, and mastering other interpersonal communication skills which will provide for a more efficient and enjoyable workplace. Discusses the "three A's of communication," which consist of attitude, awareness, and attentiveness.

Communication in management
Communication in organizations
Interpersonal relations


Communication: The #1 Job Skill

JMU Media Resources Videotape no.9058    

Pleasantville, N.Y. : Sunburst Communications, c1999

1 VHS (24 min.)

This program is designed to give students both the information and the hands-on practice they need for effective communication in the very specific environment of the workplace. It focuses on oral communication and on those forms of communication that project an employee's attitude.

Vocational guidance -- United States
Occupational training
Employees -- Training of


Conflict Resolution in the Office
JMU Media Resources DVD 4051

Wilmington, Del.: MARCOM, c2007

1 DVD-R (17 min.) + 1 guide
Encourages office workers to limit and resolve conflicts. Discusses types of conflicts, strategies to resolve conflicts and defuse confrontations, and the consequences of unresolved conflicts. Contents: Introduction -- Types of conflict -- Conflict resolution -- Confrontation -- Consequences -- Review.

Conflict management
Offices -- Safety measures
Interpersonal conflict


Conflict Resolution Strategies
JMU Media Resources DVD 4052

United States: Lexicon Media, c2004

1 DVD (19 min.) + 1 guide
Five strategies are identified, based on the relative values of outcome vs. relationship, which can lead to conflict resolution. These strategies are: accommodate, avoid, compromise, compete, collaborate.

Conflict management
Personnel management


Creating the Learning Organization

Princeton, NJ : Films for the Humanities & Sciences, [1997], c1995
3 videocassettes (archived)

Part 1 Learning to Survive   ~Connect to video online (JMU users)~

First in a series that looks at a business as an organization of people learning to survive. This segment discusses the organizational-learning techniques used by long-surviving companies. Tells about the benefits of pooling collective intelligence to improve performance, along with strategies that can be used to stimulate and release creative thought

Part 2 The Learning Experience   ~Connect to video online (JMU users)~

This program discusses what prompted three companies to implement change and develop a learning culture. Case studies demonstrate handling change through organizational-learning techniques, creating the right environment for effective learning to take place, and techniques to overcome the typical challenges companies face

Part 3 Making It Happen   ~Connect to video online (JMU users)~

These programs concentrate on the organizational-learning techniques used by long-surviving companies. They discuss how to implement change and develop a learning culture within a business and how to analyze an organization's learning style


Organizational learning
Organizational change


Creative Training & Presentation Techniques

Media Resources DVD 1630 Program 1 ~Connect to video online (JMU users)~ pt. 1
Media Resources DVD 1631 Program 2 ~Connect to video online (JMU users)~ pt. 2
Media Resources DVD 1632 Program 3 ~Connect to video online (JMU users)~ pt. 3
Media Resources DVD 1633 Program 4 ~Connect to video online (JMU users)~ pt. 4

Princeton, N.J.: Films for the Humanities & Sciences: Distributed under license from BBC Worldwide Americas, Inc., c1997, distributed 2004
4 DVDs (52 min.)
Series: BBC Training Videos
These programs discuss ways to make training programs and presentations more effective. Contents: [Program 1]. Preparation (12 min.) -- [program 2]. Openings, closings (15 min.) -- [program 3]. Motivation (14 min.) -- [program 4]. Creativity (11 min.).

Business presentations
Employees -- Training of
Public speaking


Creativity & Leadership: Making the Mind Extraordinary

Memorial Hall-ETMC 153.35 Cre
JMU Media Resources Videotape no.7573 + Guide

Los Angeles, CA : Into the Classroom Media, 1998
1 VHS (50 min.)

Note: See also Howard Gardner In-Depth
Produced in cooperation with Harvard Project Zero, this video is Howard Gardner's exclusive video presentation of his revolutionary new psychology of extraordinariness. Based on over 15 years of research, Gardner's presentation offers seminal new insights into the origins of creativity and leadership, and represents the culmination of his work in such writings as Multiple Intelligences, Frames of Mind, Leading Minds, Creating Minds, and Extraordinary Minds -- container.

Creative ability
Creative thinking
Leadership


Dealing With Difficult People

JMU Media Resources Videotape no.3382-3383

Shawnee Mission, KS : RMI Media Productions, 1993
2 VHS (73 min.)
Series: Workforce Learning Skills
Ed Greif talks about normal and "off-the-scale" problems dealing with people. Contents: How to handle "normal" differences with people (Tape 1) -- How to handle "very difficult" problem people (Tape 2)

Problem employees
Personnel management


Decision exercises: dealing with difficult situations

JMU Media Resources Videotape no.3696

Van Nuys, Calif. : AIMS Media, c1990
1 VHS (25 min.) + 1 leader's guide (60 p.)
A series of open-ended exercises giving supervisors and managers the practice they need to make effective decisions in response to problems with employees, taking into account legal issues, organizational policies and broader management concerns.

Conflict management
Personnel management


Developing Communication Skills

JMU Media Resources DVD 4487

Lawrenceville, N.J : Cambridge Educational, 2007, c2000
1 DVD-R (22 min.)
Series: Back to the Basics: a Five-Part Series on Business; Back to the Basics
Specialists in career planning, organizational behavior and workplace wellness share their advice on how to navigate the business world successfully. Provides guidance in strengthening both verbal and nonverbal communication.

Oral communication
Written communication
Body language
Communication in organizations
Interpersonal communication
Business communications


Developing A Professional Image

JMU Media Resources DVD 4489

Charleston, WV : Cambridge Educational, c2005
1 DVD-R (23 min.)
Series Back to the basics a five part series on business
Back to the basics

Discusses the importance of a professional image, and how to develop and maintain it.
Contents: A good look -- You never get a second chance -- Changes in attitude -- A thirst for knowledge -- You're so trendy -- The written word -- Field trips -- An untarnished image.

Professional employees
Clothing and dress
Body language
Business etiquette
Success in business


Developing Positive Listening Skills: How to Really Listen

JMU Media Resources DVD 2493


Huntsville, TX : Educational Video Network, c2004

1 DVD (27 min.)
Being a good listener is one of the most important aspects of effective communication, but it also seems to be one of the most difficult for people to practice. It is impossible to estimate the number of friendships that have been damaged or relationships that have fallen apart because of a failure to communicate. Learning to listen well can help individuals to improve their academic performance, foster better friendships, and to be better employees in the workplace
Contents What is positive listening? -- Active listening -- Nonverbal communication -- Empathic listening -- Neutral listening -- Negative listening -- Tips for being a better listener : rewards of positive listening


Dreaded Appraisal

JMU Media Resources Videotape no.2278-2279
Northbrook, IL : Video Arts, c1990
2 videocassettes + 1 discussion leader's guide (37 p.) + 1 briefcase booklet (48 p.)
s [Tape 1] The appraisee preparation program -- [tape 2. The interviewer video]
"Focuses managers on how to make appraisals a powerful and effective method of keeping people happy and motivated"--Container
Employees, Rating of
Personnel management
Interviewing


Drop by Drop = Gota a Gota

JMU Media Resources DVD 4664

Virginia Beach, Va.: Coastal AMI ; Coastal Training Technologies Corp., c2008
1 DVD (ca. 20 min.) + guide (15 p. )
Note: Interactive training scenes: Micro-inequities -- Built-in bias -- Even good is bad -- The invisible foe -- Seek evidence -- Keys to elimination
Information to help employees deal with the daily "drop by drop" occurrences that can destroy work morale.

Business communication
Communication in organizations
Intercultural communication
Interpersonal communication
Diversity in the workplace


Dynamic Leadership in Turbulent Times

~Connect to video online (JMU users)~

Princeton, N.J.: Films for the Humanities & Sciences, c2002
1 DVD (Archived) (58 min.)
Jeff Greenfield interviews two of the New York region's top executives, Charles Lee of Verizon Communications and Arthur Ryan of Prudential Financial. Both CEOs reflect on corporate America after September 11th, business ethics in a post-Enron world, and industry regulatory issues.

Lee, Charles -- Interviews
Ryan, Arthur -- Interviews
Chief executive officers -- United States -- Interviews
Business planning -- United States
Leadership -- United States


Effective Communication in Teams

JMU Media Resources DVD 3167

S.l.: Distributed by Educational Video Group, [2005]
1 DVD (35 min.)
Ten dramatizations deal with how to manage conflict within teams. Contents: Collaborative communication -- Power management -- Process management -- Facework -- Safe environment.

Conflict management
Communication in management
Teams in the workplace
Interpersonal conflict


E-mail Essentials: Legal & Appropriate Use of E-mail

JMU Media Resources-Oversize Videotape no.5603-5604

Bellevue, Wash.: Quality Media Resources, c1997
2 VHS (54 min.) + 1 study and facilitator's guide (40 p.)
A video program designed to explaine legal and interpersonal issues that have come up due to the increasing use of e-mail. Simple common sense rules are given that help you decide the appropriate use of this powerful communication tool. Contents: [Tape 1]. Employee public sector version -- [Tape 2]. Management public sector version.

Electronic mail systems
Electronic mail messages


Empathy Training for Ethnic and Cultural Awareness

East Lib-Info Desk DVD 4868

Hanover, MA : Distributed by Microtraining Associates, [2008]
1 DVD-R (60 min.)

Series: Microtraining and Multicultural Development
"This DVD features 36 vignettes developed and role-played by college students based on their own experiences of feeling marginalized. African-American, American Indian, Asian-American, Caribbean-American, International, Jamaican, and Latino-American students are featured. Audiences not only will gain insight into the experiences that challenge culturally different students, but will examine their own assumptions, feelings and attitudes toward them" -- distributor's website.

Cultural awareness
Ethnic attitudes


Employee 101: Respecting the Team!

JMU Media Resources DVD 1968

Seattle, WA: Right Brain Video, Inc., c1999
1 DVD (19 min.)
Discusses tools that every employee-new or long-time needs to know and practice in order to be successful in today's workplace. Covers four areas: the basics (professional appearance, punctuality), getting informed (team members need information to be effective), respecting the team (common courtesy, avoid harassment of any type), and increasing your value to the team (look for opportunities to excel and become a truly outstanding employee).

Business etiquette
Employee orientation
Teams in the workplace
Success in business
Employee motivation


Encouraging the Heart
JMU Media Resources Videotape no.6594 + Guide

Carlsbad, Ca : CRM Films, 2000
1 VHS (20 min.) . + 1 leaders guide
This video shows leaders how they can find their voice and their hearts and, through personal caring and courage, mobilize people to personal and organizational greatness.

Leadership
Executive ability
Interpersonal relations
Incentives in industry
Performance awards


Evaluation

JMU Media Resources Videotape no. 8804

Virginia Beach, VA : Coastal Training Technologies, c1998
1 VHS (13 min.)

Series: Train the Trainer
Stresses the importance of evaluating trainings.

Employees -- Training of
Evaluation


The Extraordinary Leader: Going from Good to Great

JMU Media Resources Videotape no.8369

Des Moines, Ia. : VisionPoint, c2003
1 VHS (25 min.) + 1 guide (facilitator's guide, participant workbook, self-study workbook)

Note: Based on The Extraordinary Leader: Turning Good Managers into Great Leadersby John H. Zenger and Joseph Folkman. (JMU call no. HD 57.7 .Z46 2002)
Explains five key insights that distinguish a truly extraordinary leader from a good or "average" leader -- container."

Leadership


Facilitative Leadership
Media Resources DVD 3176

Greenwood, Ind.: Educational Video Group, c2005
1 DVD (39 min.) + 1 guide (8 p.)
This media presentation focuses on how leaders can help employees, colleagues and groups set goals, create plans, mobilize resources and manage conflict. Viewers will see how to build positive working relationships and collaborative action through effective communication. Contains four 10 minute segments, each containing narrative, graphics, interviews and case depictions. Contents: Planning -- Teamwork -- Conflict management.

Leadership
Group facilitation


Fish!: Catch the energy, release the potential!

JMU Media Resources- Restricted Use DVD 938

Burnsville, MN : ChartHouse International Learning Corp., c2002
1 DVD (18 min.) : + 1 guide (88 p.) + 1 work/play book (28 p. )
Language In English with optional subtitles in English, French or Spanish
Note: Includes chapter selections, bonus materials (previews, slideshow, The FISH! philosophy, descriptions of Fishin' gear, and FISH! the book), and Web links
Accompanying guide -- 2nd ed., c2002
Shows employees how to generate the energy needed for a high- morale work environment. Highlights four main concepts: play, make their day, be there, choose your attitude. Also portrays the playful atmosphere necessary for creativity to flourish, as embodied by the World Famous Pike Place Fish Market of Seattle, Washington.

Employee motivation
Motivation (Psychology)
Attitude change
Psychology, Industrial
Organizational change -- United States -- Management
Customer services


Generation Next 2.0
~Connect to video online (JMU users)~

JMU Media Resources DVD 4311

Princeton, NJ : Films for the Humanities & Sciences, c2007

1 DVD-R (58 min.)

Note: A sequel to the documentary Generation Next

Judy Woodruff guides viewers across the United States to gain insight into the beliefs of young adult America.

Generation Y -- United States -- Conduct of life -- 21st century
Young adults -- United States -- Conduct of life -- 21st century
Social values -- United States -- 21st century


Generations in the Workplace

JMU Media Resources DVD 1911

United States: Generations in the Workplace LLC., c2004

1 DVD-R (30 min.) + 1 guide (16 p.) includes laminated info sheet
A training video for employees from all four generations in the workforce today. Set in a business meeting environment, the video introduces the four generations and events that helped shape their characteristics and work patterns.

Diversity in the workplace -- United States
Age groups -- United States
Conflict of generations -- United States
Intergenerational relations -- United States


HIPAA Security Compliance

JMU East Lib-Info Desk Videotape no.8717

Virginia Beach, VA: Coastal Training Technologies, c2003
1 VHS (14 min., 30 sec.). + 1 booklet (16 p.)
This video helps train health care employees on compliance with the mandatory HIPAA Privacy Rule. The program covers the basics of physical, technical and administrative safeguards of electronic protected health information and security awareness. The program includes guidelines for proper password management, monitoring log-ins, identifying malicious software, and incident reporting.

United States. Health Insurance Portability and Accountability Act of 1996
Health insurance -- Law and legislation -- United States
Health insurance -- Records and correspondence
Medical records -- Access control
Medical records -- Data processing
Medical records -- Security measures -- Standards
Privacy, Right of -- United States


How to Develop Effective Communication Skills
JMU Media Resources-Oversize Videotape no.9059

Chicago, IL : JWA Video, c1997
1 VHS (34 min.) + 1 sound cassette + 1 book (100 p.)

Series: Business Skills Express
This video training program, accompanied by an audio tape and book, is designed to help viewers build trust so that they can communicate openly and fairly with others, remove barriers to communication, communicate nonverbally as well as verbally, develop better relationships through listening, and deal with conflict in the workplace. The systematic, detailed program provides a blueprint for effective communication, enabling viewers to learn the skills needed to compete in the worldwide marketplace.

Communication -- Study and teaching
Psychology, Industrial
Interpersonal relations
Communication in management


How to Handle Conflict and Confrontation

JMU Media Resources-Oversize Videotape no.8637

Kansas City, Mo. : National Press Publications, c2000
1 VHS (ca. 75 min.)
Series: Sixty-Minute Training Series
This video offers a wealth of conflict management techniques to help viewers create a more cohesive and productive work environment. Turning negativity and conflict into opportunities for building stronger workplace relationships and improving team collaboration is a skill that can be learned.

Management
Interpersonal confrontation
Conflict management
Interpersonal conflict
Stress management


How to Legally Document Employee Discipline

JMU Media Resources Videotape no.5485

West Des Moines, Iowa : Business Advantage, Inc., p1996
1 VHS (23 min.)
This program discusses how to document employee discipline.

Labor discipline -- Handbooks, manuals, etc


Howard Gardner In-Depth

Memorial Hall-ETMC 153.35 Gar

Los Angeles, Calif. : Into the Classroom Media, c1998
1 VHS (30 min.)
"A companion video presentation to Creativity & leadership"--Videocassette label
Howard Gardner answers commonly asked questions about the implications of his work for education and development."

Creative ability
Creative thinking
Leadership


HR Heroes: What it Means to be a Strategic HR Leader in the 21st century

JMU Media Resources DVD 907

Alexandria, Va. : SHRM Foundation, c2003
1 DVD (ca. 11 min.) + 1 discussion guide (31 p..)
"A cross section of CEOs and HR leaders provides insight into what it means for HR to be a strategic partner."

Personnel management


Intro to Leadership Key Skills to Being a Leader

JMU Media Resources DVD 4859 + guide
East Lib-Info Desk DVD 4859 + guide

Jacksonville Beach, FL : LINX Educational Pub., c2007
1 DVD-R (22 min.) + 1 instructor's guide
By learning and practicing the key skills of leadership, communication, organization, self-awareness, vision, and trustworthiness, whether you're a team quarterback or a company president, explore different kinds of leaders and their qualities. Contents: Communication, Organization, self-awareness, vision, trustworthiness & integrity.

Leadership


Invisible Rules: Men, Women & Teams

Media Resources DVD 4950

Pacific Palisades, CA : Heim Group, c2005
1 DVD (33 min.) : sd., col. ; 4 3/4 in
Dr. Pat Heim sorts out some invisible social rules of men and women. She explains that women and men have radically different ideas of what it means to be a team player and how meeting behaviors and non-verbal communication are different between them. These differences are based on different cultures which teach men and women different lessons about what it means to be a leader and what it means to be a team player.

Teams in the workplace
Sex role in the work environment
Sex differences (Psychology)
Video recordings for the hearing impaired


Just be F.A.I.R.: A Practical Approach to Diversity in the Workplace

Media Resources Kit no.37

Des Moines, IA : VisionPoint Productions, 2003
2 VHS (16 min. ; 19 min.) + 1 computer optical disc (4 3/4 in.), facilitator's guide (includes 2 hour and half day agenda options) (112 p.), facilitator resources (52 p.), participant materials (21 p.) all housed in one notebook
Shows managers and employees what it means to be "culturally competent" and why it is important. It explains what diversity really is and isn't, and how people and organizations can be more culturally competent by using the F.A.I.R. Approach.

Diversity in the workplace


The Leader as Coach: Leadership Capsules for the 21st Century / Millennium, Capsule 2

JMU Media Resources DVD 4427 + Guide

Bellevue, WA : Quality Media Resources, c1995
1 DVD-R (15 min.)
Capsule 2 discusses what qualities and characteristics the person must have in order to coach. Explains skills that a coach uses in the coaching process: building the capacity, inspiring people, reflecting back ideas, and facilitating learning.

Leadership
Management
Employees -- Coaching of


The Leadership Assignment

JMU Media Resources Videotape no.4833 + Guide

Bloomington, IL : Meridian Education Corp., 1995
1 VHS (23:30 min.)
Discussion of leadership including types and styles.

Leadership
Management
Executive ability


The Leadership Pickles

JMU Media Resources-Oversize Videotape no.8781

Seattle, Wash.: Media-Partners, c2005

1 VHS (16 min.) : + 1 CD-ROM + 10 pocket cards + 1 gold lapel pickle pin + 5 green pickle pins + 1 pickle sticky pad
Note: Accompanying CD-ROM contains leader's guide and self-study guide with participant worksheets, exercises, and handouts
Motivate leaders using the leadership pickles: enthusiasm, confidence, and integrity.

Leadership
Success in business


Legal and Effective Performance Appraisals

JMU Media Resources Videotape no.5705

Virginia Beach, Vir. : Coastal Video Communications Corp., c1995
1 VHS (29 min.) + 1 booklet
Explains the purpose of performance appraisals and describes how to implement an effective performance appraisal system
Employees -- Rating of
Personnel management


Making Learning Stick

JMU Media Resources Videotape no.8803

Virginia Beach, VA : Coastal Training Technologies, c1998

1 videocassette VHS (17 min.) + workbook
Offers new techniques to reinforce the benefits of learning, evaluation and immediate feedback, and how to apply training to work situation
Series Train the trainer

Employees -- Training of
Learning


Managing a Diverse Workplace: Understanding Different Cultural Values and Styles

JMU Media Resources Videotape no.1937

Princeton, N.J. : Films for the Humanities & Sciences, c1991
1 videocassette (56 min.)
Series: The Mosaic Workplace, program 7
Note: Previously issued as Understanding Cultural Diversity
Program refutes the melting pot theory, explaining that employees do not--and should not be expected to--set aside their particular cultural values when they come to work. The most successful organizations and managers are those who understand diversity and seek to profit from it; this program presents the views of African Americans, Hispanics, Asians, and Native Americans who share their work experiences and demonstrate that what minorities want from coworkers and management is no more than an open mind and a chance to make good.

Race awareness
Intercultural communication
Minorities -- Employment
Psychology, Industrial
Employee morale
Communication in personnel management


Managing a diverse workplace Recruiting and interviewing

JMU Media Resources Videotape no. 2204

~Connect to video online (JMU users)~

Princeton, N.J. : Films for the Humanities and Sciences, c1990
1 VHS (19 min.)
Series: The Mosaic Workplace, program 5
Shows how good recruitment efforts and effective, non-biased job interviews can locate and select the best employees. Dramatized vignettes based on actual incidents.

Employees -- Recruiting
Employment interviewing
Minorities -- Employment


Managing Conflict

JMU Media Resources DVD 4475
Neenah, WI : J.J. Keller & Associates, c2006
1 DVD-R ( 45 min.) + 10 skill card ([3] p.)
Series Conquering difficult conversations: a Supervisor Training Series
Supervisors learn how to manage and discuss conflicts with their employees in the workplace.

Conflict management
Supervisors -- Training of
Supervision of employees


Managing Diversity in Business

Connect to online video (JMU users)

Princeton, N.J. : Films for the Humanities & Sciences [distributor], c1994
Contents: Why value diversity? (8 min.) -- Understanding our biases and assumptions (5 min.) -- Sexual harassment (14 min.) -- Managing a diverse workplace: recruiting and interviewing (13 min.) -- Managing a diverse workplace "helping new employees feel value (7 min.) -- Managing diversity : meeting the challenge (13 min.).

Women -- Employment
Sexual harassment
Employees -- Recruiting
Psychology, Industrial
Intercultural communication
Employee morale
Discrimination in employment
Employment interviewing
Conflict management


Meetings Under Control

JMU Media Resources Videotape no.8791

Studio City, CA : Ash-Quarry Productions, Inc., [1997?]

1 VHS (15 min.)

Series: Teamwork Essentials
Discusses the fundamental issues in managing meetings in the workplace. Suggests to use the "CONTROL" formula: Convinced, Objectives, Navigate, Time management, Resolve conflict, Outcomes, and List action.

Meetings
Business communication
Teams in the workplace


Needs Assessment and Objectives

JMU Media Resources Videotape no.8801

Virginia Beach, VA : Coastal Training Technologies, c1998

1 VHS (15 min.) : + workbook

Series: Train the Trainer
Explains how to determine what issues are, and how to determine how to provide the kind of training needed.

Employee training personnel -- Training of
Personnel management


The Office Environment

JMU Media Resources Videotape no.3703

Princeton, N. J. : Films for the Humanities, inc., c1994
1 VHS (14 min.)
Series: Information Processing
Explains "office ergonomics", the science that studies the interaction of people with their work environment, including visual, physical, psychological, and safety concerns. An industrial designer shows the discomforts and disabilities caused by office furnishings and equipment and what employees can do to avoid them.

Office layout
Computers


Ouch! That Stereotype Hurts: How to Speak Up Against Stereotypes: Communicating Respectfully in a Diverse World

Media Resources DVD 4662-4663

Media Resources DVD 4662-4663 reminder cards

Seattle, Wash.: SunShower Learning, c2007
1 DVD (31 min.) + 1 CD-ROM + 10 reminder cards
"Shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict-- just practical, specific skills that can be immediately applied in the workplace" -- container.

Diversity in the workplace
Multiculturalism
Intercultural communication
Stereotypes (Social psychology)


Planning and Designing

JMU Media Resources Videotape no.8802

Virginia Beach, VA : Coastal Training Technologies, c1998
1 VHS (15 min.)
Series: Train the Trainer
Note: Accompanies the workbook entitled Planning and Designing by Henry Merrill
Provides the trainer with assistance in developing training programs. The workbook presents the next "steps in the ADDIE model: the development and implementation of instruction" -- workbook.

Employees -- Training of


Presentation Skills

JMU Media Resources Videotape no.8805

Virginia Beach, VA : Coastal Training Technologies, c1998

1 VHS (14 min.)

Series: Train the Trainer
Stresses the importance of presentation as part of the training process and helps to sharpen skills.

Employee training personnel -- Training of


Presentations Without Fear

JMU Media Resources Videotape no.8792

Studio City, CA : Ash-Quarry Productions, Inc., [1997?]

1 VHS (17 min.)

Series: Teamwork Essentials

Learn practical skills to help overcome the five most daunting challenges when making presentations - the fear spiral, the talking trap, the unmotivated group, the unplanned interruption and the difficult person.

Conflict management
Communication
Teams in the workplace


Professional Supervision Skills: How to Increase Your Confidence, Respect & Results

JMU Media Resources Videotape no.4157-4159

Boulder, CO : CareerTrack Publications, c1992
3 VHS (270 min.) + 1 video workbook (22 p.)
Illustrates the following supervision techniques: v. 1. Becoming an effective supervisor, and mastering the routine, but crucial supervisory tasks; v. 2. How to hire winners, and how and when to coach a troubled employee; v. 3. Motivating and managing people, and the supervisor as a team player.

Supervision of employees
Personnel management
Achievement motivation


Providing Performance Feedback: Leadership Capsules for the 21st century /Millennium Capsule 4

JMU Media Resources DVD 4428 + Guide

Bellevue, WA : Quality Media Resources, [c1995?]
1 DVD-R (15 min. each)
Capsule 4 discusses how the person feels about performance feedback and how best to provide feedback to others. Also considers the role of the leader in the feedback process.

Leadership
Management
Employees -- Coaching of


Putting Power, Punch and Pizzazz in Your Training

JMU Media Resources Videotape no. 3000

Alexandria, Va. : American Society for Training and Development, c1991
1 VHS (90 min.)
Presented at the 1991 American Society for Training and Development National Conference, San Francisco, California.

Public speaking
Business communications
Meetings


Resolving Conflict in the Workplace

JMU Media Resources DVD 4486

Lawrenceville, NJ : Cambridge Educational, c2000
1 DVD-R (21 min.)
Series: Back to the Basics a Five-Part Series on Business
Examines conflict management with a step-by-step analysis for conflict resolution. Stresses the value of communication and collaboration and includes interviews with a diverse group of employees and managers who discuss their experiences with conflict. Contents: Human nature -- Managing conflict -- Staying calm and courteous -- If at first you don't succeed -- Mediation -- Conflict as a positive force -- Here's what we'll do.

Conflict management
Negotiation in business
Interpersonal communication


Senge on Change and Learning

JMU Media Resources DVD 1689

Cambridge, MA: SoL, Society for Organizational Learning, c2003
1 DVD-R (26 min.)
Series: One on One
"In this powerfully engaging five-part video, Peter Senge illuminates the crucial role learning plays in any successful organizational change effort and helps us understand ways to get beyond frustrating barriers to learning ... The video is ideal for use by consultants, trainers, managers, and leaders who plan and present leadership development programs at all levels of an organization" -- container. Contents: Change through learning -- Obstacles to change -- Releasing genius -- Change begins here -- Achieving results together.

Organizational learning -- United States
Organizational change -- United States


Sense of Achievement: The Appraisal Interview at Work

JMU Media Resources Videotape no.2450

Chicago, Ill. : Video Arts, Inc., [1990?]
1 VHS (12 min.)
Series: Playback Training Films

Employees, Rating of
Performance standards
Work measurement


Small Group Discussions for Analysis
JMU Media Resources DVD 3177

Greenwood, IN : Educational Video Group, c2005
1 DVD-R (95 min.)
Using research appropriate to the topic, two separate groups discuss a particular question. The participants in the second group also analyze group discussions.
Contents: Question of fact : are SATs an accurate predictor of college success? -- Question of value : should marijuana be legalized for medicinal and/or general use?

Communication in small groups
Discussion
Group problem solving


Team Leadership
JMU Media Resources DVD 3801

S.l.: Castalia Media ; New York, NY : Distributed by Insight Media, c2007
1 DVD-R (22 min.)
Examines key components to developing team leadership.

Leadership
Teams in the workplace


Teams That Work

JMU Media Resources Videotape no.8789

Studio City, CA : Ash-Quarry Productions, Inc., [1997?]
1 VHS (12 min.) + 1 workbook and facilitator's guide (63 p.)

Series: Teamwork Essentials
Learn how successful teams share the leadership, learn from mistakes, communicate openly, review directions and roles and put the needs of the team first.

Teams in the workplace
Lea
dership


Ten Training Tips

JMU Media Resources Videotape no.8714

London : Melrose Film Productions ; Haverford, PA : Videolearning , 1994
1 VHS (38 min.) + guide
Provides an effective tool for all who train. Topics focus on the design, content and structure of the course, and delivery and presentation. Discusses the four stages of teaching process: explain, demonstrate, exercise, and guide.

Employee training personnel
Employees -- Training of
Business presentations


Training 101: Principles, Processes and People Every Trainer Should Know

JMU Media Resources Videotape no.3001

Alexandria, Va. : American Society for Training and Development, c1985
1 VHS (80 min.)
An overview of training presented at the 41st National Conference of the ATSD

Employees -- Training of
Personnel management


Training with Media

JMU Media Resources Videotape no.8806

Virginia Beach, VA : Coastal Training Technologies, c1998
1 VHS (14 min.)
Series: Train the Trainer
Stresses the importance of evaluating training sessions.

Employees -- Training of
Evaluation


The Unified Team: Resolving Conflict and Restoring Team Unity

JMU Media Resources Videotape no.7574

Seattle, Wash.: Media Partners Corporation, c2002
1 VHS (22 min.) . + 2 trainer's guides (99 p. and 16 p.) & 10 cards
Training video that focuses on practical approaches that any "coach" can use to insure that the needs of the working team are in balance for all.

Communication in personnel management
Communication in management
Supervision of employees


Violence on the Job

Connect to http://purl.access.gpo.gov/GPO/LPS57314

Atlanta, Ga.: U.S. Dept. of Health and Human Services, Center for Disease Control and Prevention, National Institute for Occupational Safety and Health, [2004]
1 streaming video file (27 min.)
"This video discusses practical measures for identifying risk factors for violence at work, and taking strategic action to keep employees safe. It is based on extensive NIOSH research, supplemented with information from other authoritative sources" -- NIOSH web site. Contents: Violence on the Job -- Violence on the Job Case Study.

Violence in the workplace -- United States
Violence in the workplace -- United States -- Prevention


Why value diversity?

Connect to online video (JMU users)

Princeton, N.J. : Films for the Humanities & Sciences, c1991
1 VHS (26 min.)
Series: The Mosaic Workplace, program 1
Program deals with the realities of the multi-racial, multi-lingual workforce in a society which continues to practice racism and sexism. An attorney, a corporate executive, a human resources manager, and a teacher explain some of the steps that can be taken by individuals to adapt to, make the best of, and, in fact, benefit from the new realities.

Multicultural education
Intercultural communication
Prejudices
Psychology, Industrial
Employee morale
Communication in personnel management


Working with Stress

Connect to http://purl.access.gpo.gov/GPO/LPS45487

Washington, D.C.: National Institute for Occupational Safety and Health, 2002
1 streaming video file (17 min.)
Job stress can pose a health threat to workers and the well-being of an organization. This presentation provides information about ways to manage and overcome stressful work environments.

Job stress
Stress management


Workplace Communications: How to Communicate Effectively at Work

JMU Media Resources Videotape no.3748

Shawnee Mission, Kan. : RMI Media Productions, c1993
1 VHS (40 min.)
Series: Work Force Skills
How to send clear, concise messages and listen with complete accuracy in order to build a productive partnership between manager and employee. Includes the power of a positive message ; how feedback ensures accuracy ; the importance of timing ; three styles of listening ; getting rid of distraction.


Workplace Communication 4 : Negotiation in the Workplace

JMU Media Resources DVD 3497

Video Education Australasia ; New York : Distributed by Insight Media, c2007

1 DVD-R (ca. 25 min.)
Series: Communication in the Workplace Series, 2007, pt. 4
This program examines the role of negotiations in a work context and takes a detailed look at the stages of successful negotiation.

Communication in personnel management
Communication in management
Communication in organizations
Communication -- Methodology
Communication -- Study and teaching
Negotiation in business


Worth Every Penny

JMU Media Resources Videotape no.3209

West Des Moines, IA : American Media Incorporated, c1990
1 VHS (17 min.) . + 1 leader's guide (18 p..)
Shows managers and supervisors that training is an investment in employee productivity, not a waste of time, energy, or money. This will help managers and supervisors realize the profound effect they can have on their employees by supporting effective training.

Employees -- Training of
Career development


Would I Follow Me?
JMU Media Resources DVD 1924

Los Angeles, Calif.: Video Visions, c2003

1 DVD (18 min.) + training leader's guide (28 p.)
Viewers learn how a leader's behavior influences the success or failure of a work group, and key practices of effective leaders.

Leadership
Management