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Frequently Asked Questions
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  • What is a periodical?
  • What is the difference between a magazine and a journal?
  • How do I cite sources in my research paper?
  • What is my username and password?
  • How do I find periodicals (journals, magazines, newspapers)?
  • How do I tell if a periodical is refereed or peer-reviewed?
  • Can the library borrow materials from other libraries for me?
  • Where is a call number located?
  • What is our RefWorks Group Code?
  • Do the JMU Libraries deliver on campus?
  • What is included in JMU Library Catalog?
  • How do I find an article by subject?
  • Do the libraries offer a FAX machine?
  • How do I print in Carrier Library and Rose Library?
  • How do I create an annotated bibliography in APA style?
  • Where are Current Issues, Bound Periodicals, Microfiche, and Microfilm?
  • How much does Interlibrary Loan cost?
  • Where are the Government Document Stacks?
  • What do I do if "Check for Full Text @ JMU" isn't working?
  • What is Go for the Gold?
  • What is Interlibrary Loan (ILL)?
  • How do I find a list of the popular movies available in JMU Libraries?
  • Where are microfilm and microfiche located?
  • How do I place Interlibrary Loan requests?
  • How do I browse the videos, music or other media added to the collection most recently?
  • Can I get an email alert each time an item that interests me is added to JMU Library Catalog?
  • Where can I locate the text of an article if I already have the citation?
  • How many Interlibrary Loan requests may I submit?
  • Is there a scanner in Carrier Library?
  • What is the Browsing Collection?
  • What is the difference between JMU Library Catalog and Periodical Locator?
  • How do I find an item on reserve (including e-reserves)?
  • Why did I get my article in hard copy (print)?
  • Can I request notary services at the library?
  • How do I search for videos in JMU Library Catalog?
  • Finding music Recordings in JMU Library Catalog?
  • How can I find the full text of a dissertation?
  • Does the library have the Respondus LockDown Browser installed?
  • How do I limit my search in JMU Library Catalog to items in just one location?
  • I followed a link in Periodical Locator and got a search box. How do I find my article?
  • How can I put an item on reserve?
  • How do I renew an item checked out to me?
  • How do I find JMU Honors, Masters, and PhD theses and dissertations?
  • What is Periodical Locator?
  • Does the Library proctor exams?
  • Who can check out books from JMU or another nearby school?
  • What is an ISSN?
  • How can I be notified when a checked-out item is returned?
  • The item I want is listed in JMU Library Catalog as "Clms Ret." What does this status mean?
  • How can I search for more than one word in JMU Library Catalog?
  • The item I want is listed in JMU Library Catalog as "In Processing." Is it available?
  • How do I find an article by subject in a specific periodical?
  • How do I find particular articles in Factiva and LexisNexis Academic?
  • You can avoid overdue fees by renewing online at My Account
  • The item I want is listed in JMU Library Catalog as "Lost and Paid." Will it be replaced?
  • When logging into My Library Account, what does "Sorry, your code is not unique" mean?
  • The item I want is listed in JMU Library Catalog as "Missing." Will it be replaced?
  • How can I export JMU Library Catalog records into RefWorks?
  • You can borrow a portable CD Recorder and Microphone
  • You can get your vinyl transfered to CD in the Music Library
  • What if my journal title is not listed in Periodical Locator?
  • What does the Quick Word Search in JMU Library Catalog include?
  • Where can I report errors that I find in Periodical Locator?
  • What delivery location do I choose when registering for Interlibrary Loan (ILL)?
  • The item I want is listed in JMU Library Catalog as "Recently Returned." Where can I find it?
  • Periodical Locator lists more than one entry for my title. Which one should I pick?
  • Who is my Liaison Librarian?
  • How do I limit my search in JMU Library Catalog to recently published items?
  • How do I convert my Endnote or Procite database to RefWorks?
  • How can I recall a checked-out item?
  • What is Dissertation Express?
  • What about overdue Interlibrary Loan items?
  • How can I find e-resources on JMU Library Catalog using keyword searching?
  • What do I do if the Research Databases page isn't working?
  • Where do I pick up my Interlibrary Loan (ILL) loans?
  • How do I renew my Interlibrary Loan (ILL) books?
  • How do I track down specific articles at JMU?
  • Where can I find the JMU Performance collection?
  • What do I do if JMU Library Catalog isn't working?
  • How can I make a gift to JMU Libraries?
  • Do you have specific listening or audio manipulation needs?
  • Can I check out audio recordings from JMU Libraries?
  • What software is available in the libraries?
  • What may NOT be available through Interlibrary Loan?
  • How do I borrow a wireless laptop PC from the library?
  • You can use Logic Express to write scores
  • What do I do if Periodical Locator isn't working?
  • Why didn't I go directly to the journal article when I clicked on the full-text option provided in Check for Full Text @ JMU?
  • What is Network Connect and why do I need It?
  • Can I modify my ILL Delivery request, and if so, where?
  • Tell me more about Scientific American in PDF and HTML format...
  • I'm having trouble viewing an online file on reserve for my class. Help?
  • I have a question about eBrary...
  • How can I request that the library purchase or subscribe to a book, journal, or other resource?
  • What is My Account?
  • Does the library subscribe to plagiarism detection software?
  • Why didn't I find the full text of the article, even though an option to see the full text appeared in Check for Full Text @ JMU?
  • What is Check for Full Text @ JMU?
  • Does the library help pay submission fees to Open Access journals?
  • What is Relevancy Ranking?
  • I have a question about RefWorks...
  • Why do I get a "bad URL," "Error 404," or some other "not found" message from Check for Full Text @ JMU?
  • Why are you changing JMU Library Catalog?
  • Why don't I see the Check for Full Text button or link?
  • I clicked on the Check for Full Text @ JMU button, but the menu doesn't appear. What's wrong?
  • How do I renew an item?
  • What is Spell Check?
  • I clicked on the Check for Full Text @ JMU button and it worked once, but the next time I tried it, nothing happened. Why?
  • Do JMU alumni have any library privileges after they graduate?
  • How can I keep track of items I've checked out from JMU Libraries? (Reading History)
  • Can I access my RefWorks account when I graduate or transfer?
  • I allowed pop ups, but my EBSCO resources still aren't working right - what do I do?
  • Network Connect Recommended for Mac Users
  • What is Article Delivery?
  • What are the hours for JMU Libraries?
  • How do I find the full text of a specific article if I already have a citation?
  • A group booked a group study room and didn't show up. Can my group use it now?
  • Who do I contact if Book a Group Study isn't working?
  • Why does Book a Group Study show the library as closed for next semester?
  • What are my options if I lose library materials?
  • Can I access research resources on my mobile device?
  • Can you tell me more about the NIH Public Access Policy?
  • Can I download an ebook from the library to my mobile device?
  • Finding Sheet Music and Scores in JMU Library Catalog
  • Music Library Orientation--General
  • You can get your personal music scores bound in the Music Library
  • You may purchase Music CD-R's in the Music Library
  • How do I put journal articles on reserve?
  • How long does it take to get materials placed on course reserve?
  • You can request we purchase scores, recordings, books...?
  • Which databases are searched by Quick Search?
  • How many items may I put on course reserve?
  • How do I put music recordings on reserve?
  • Can I request the library purchase an item to put on reserve?
  • How do I add new items to my current course's reserve?
  • May I put personal items on reserve?
  • How do I put items on reserve in the music library?
  • How do I remove items from my current course reserve list
  • How come the author or title is different than what I provided on the form?
  • How do I use a list from a previous semester?
  • What specifically happens when a user clicks on a subject term in these facets?
  • How does Quick Search decide to "truncate" the cluster lists (e.g. "Subjects" or "Source Types").
  • What content is included in the different Quick Search Source Types?
  • What is the difference, in Quick Search, between academic journals and (scholarly) peer-reviewed publications?
  • What are some good Quick Search demonstration searches?
  • What sort options will be available in the new interface?
  • How is the distinction made between source types “Academic Journals” and “Periodicals in Quick Search?”
  • Why does Quick Search still link back to JMU Library Catalog?
  • Is JMU Library Catalog going away now that we have Quick Search?
  • What will happen if I limit my Quick Search search results to "Available in Library Collection"?
  • How is the designation “Peer Reviewed/Scholarly” determined? Is that designation being applied to non-EBSCO sources?
  • Why does the preview icon (magnifying glass) appear on some of my Quick Search search results but not on others?
  • Why does the Check for Full Text button only show up some of the time in Quick Search?
  • Why is the Quick Search “Location” facet not always showing up?
  • Why am I finding items in JMU Library Catalog but not in Quick Search when performing a Title search?
  • What kind of pathway will exist from other EBSCOhost databases to Quick Search?
  • As a professor, can my T.A. or other student check-out materials on my account?
  • Does the library offer tours for high school groups?
  • Can a single record in Quick Search have multiple Source Types?
  • How long can I check out a book?
  • What is included in Quick Search vs. JMU Library Catalog?
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