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FAQs CARRIER LIBRARY WIRELESS LAPTOP CHECKOUT
Can I renew a laptop loan after my 3 hour checkout is over?
Can I use my persoanl laptop in Carrier on the network?
Can I print from a wireless laptop?
Does the loaner laptop come with a battery?What is the best way to save my work?
Does Media Resources provide technical support for loaner laptops?
What do I need to use my own wireless laptop in Carrier Library?
How do I leave feedback about your wireless laptop service?
Are there other laptops available for checkout?
Can I renew a laptop loan after my 3 hour checkout is over?
Yes, if no one else is waiting for a laptop. If someone is waiting for a laptop, you are expected to reliquish the laptop for their use. To renew the loan, you must return the laptop and all of it's accessories to the media circulation desk. The desk assistant will check in the laptop and accessories and then check them back out to you for another three hours.
Can I use my personal laptop in Carrier on the network?
There are two methods to access the on-campus wireless network: JMU Official Wireless (no VPN Client), or use the VPN Client. The VPN client is available from Media Resources or download from Computing Support's website. For detailed information, please consult Computing Support's Wireless page. Carrier Library laptops use the JMU official wireless.
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Can I print from a loaner wireless laptop?
Pay for Print is available for the loaner laptops at the printing station located on the first floor near the Reference Desk and other locations on campus. For more information about printing locations outside of Carrier Library, please consult labprint.jmu.edu
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Does the loaner laptop have a battery?
Yes, it comes with a battery but we recommend that whenever possible, you use the electrical adapter and wall outlet for power.
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What is the best way to save my work?
Storing your work on a portable media device, such as a flash drive, is the safest method to save your work. However, if you don't have a portable device you may temporarily store your work in the Temporary Folder located on the desktop. If you store your work on the laptop anywhere other than the Temporary Folder, your work will be lost as soon as the computer is shut down or rebooted.
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Does Media Resources provide technical support for loaner laptops?
Technical assistance is normally available weekdays until 5pm. Basic instructions are provided with the equipment, which should be sufficient in most cases. See the Media circulation desk for assistance, if needed, and appropriate staff will be contacted.
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What do I need to use my own wireless laptop in Carrier Library?
Setting up your personal computer to connect to the wireless network depends on several things, (such as if you're using a MAC or PC, the operating sytem you're using). Consult Computing Support's Wireless Page for detailed information about setting up your persoanl wireless computer.
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How do I leave feedback about your wireless laptop service?
Send comments and suggestions to: media-resources@jmu.edu
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Are there other laptops available for checkout?
Yes. Faculty, staff, and doctoral students can checkout laptops for a longer loan period through Media Resources Equipment Loans.
