Printer Friendly VersionTechnology Classrooms Service Policy and Use
Emergency Contacts
- If equipment fails during class, call x.86799 to page a technician.
Non-emergencies
- West Campus tchelp@jmu.edu, East Campus help@cisat.jmu.edu
Classroom security & access
- Some TCs require a key and some do not. Please check the individual TC web page for more information regarding key access to the room. If a key is required, the webpage will have links to the key checkout/renewal form. Users should complete the key checkout/renewal form in advance before stopping by to pick up a key. After completing the form, users will be notified by email to pick up a key from Media Resources Equipment Loans (568-6803, Library Basement Room16B2) This key must be returned to MR when the faculty user is no longer scheduled in the room for the upcoming semester or year.
- "Occasional" (e.g. one-time) TC users are required to check out a key from MR Equipment Loans (568-6803) in advance suing the process described above. Users are not allowed to share their key with others. TCs should be kept locked in the following situations: (1) at the end of the day (last scheduled class); (2) during the day when no class is scheduled after yours; and (3) during the day if no scheduled class has appeared by the time yours is ready to vacate. A classroom schedule is published online on the individual room TC web page. TC users are expected to clear their classroom of attendees when the room must be locked. Please make an effort to secure all windows for ground-floor rooms at day's end or when no succeeding room user is scheduled.
Options for TC Orientation
- Please visit the TC webpage, the Teaching System Video, and Orientation Handout for basic instructions. If you'd like to arrange for and individual or group orientation please call 568-6799 or email tchelp@jmu.edu as far in advance as possible.
Notification of Hardware & Software Changes
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Users are notified of changes to the classrooms by email sent to their JMU email account.
- Where a critical change or problem is simple enough to communicate and requires immediate notification to users, a message is placed as a "screensaver" on the computers in each room system. Where this cannot be done, a printed message may be attached to the room system.
- Media Resources also uses the "News" category located on the TC main page to communicate with users.
New Hardware and Software Additions
- New hardware and software is considered on an annual basis and are normally added during the summer sessionand during non-class time. Email tchelp@jmu.edu to request new hardware and softeware installations.
