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Abstracts of Poster Sessions

 

American Library Association Annual Conference

Chicago, IL 2005


2005 Poster Session Committee:

Karen Lawson, Iowa State University Library, Chair (klawson at iastate.edu)

Jody Condit Fagan, James Madison University, Review Panel Chair (faganjc at jmu.edu)
Natalia Taylor Poppeliers,
Tom Green County Library, San Angelo, TX, International Sessions (natalia.taylor at co.tom-green.tx.us)

Charlotte Dugan, Southwest Missouri State University Library (cad315f at smsu.edu)

Candace Benefiel, Texas A&M University (cbenefie at lib-gw.tamu.edu)

 

Abstracts Booklet: Jody Condit Fagan

 

ALA Liaisons: Kathy Harris (kharris at ala.org) and Delin Guerra (dguerra at ala.org)

 

2005 Poster Session Reviewers:

 

Julie Banks

Southeast Missouri State University Library

Jeff Barber

Regina Public Library, Saskatchewan, Canada

Sarah C. Beasley

Carnegie Library of Pittsburgh

Sandra da Conturbia

Texas A&M University

Ginny Cunningham

University of South Florida Library

Kathleen Degyansky

Queens Borough Public Library, New York

LaDonne Delgado

Mississippi State University Library

Christina Desai

Southern Illinois University Carbondale

Charlotte Dugan

Southwest Missouri State University

Jody Condit Fagan

James Madison University

Joni Herbst

University of Oregon Law Library

Darren A. Hoerner

Bill & Melinda Gates Foundation, Seattle, Washington

Steven Johns

Iowa State University Library

Martin Kesselman

Rutgers University Libraries

Joanne King

Queens Borough Public Library, New York

Karen Lawson

Iowa State University Library

Deborah Lee

Mississippi State University Library

Maureen Morris

Cornell University

Natalia Taylor Poppeliers

Tom Green County Library, San Angelo, Texas

Richard E. Sapon-White

Oregon State University

June Schmidt

Mississippi State University Library

Earl Shumaker

Northern Illinois University Libraries

Jean Tabor

Canton Public Library, Canton, MI

Julie Tharp

Arizona State University Libraries

Elena Tscherny

District of Columbia Public Library

 

Floor Managers:

 

Julie Banks

Charlotte Dugan

Jody Fagan

Steve Johns

Karen Lawson

Jean Tabor

Natalia Taylor Poppeliers


2006 Poster Session Application Information

New Orleans, LA: June 22–28, 2006

 

Applications for presenting poster sessions at the 2006 American Library Association Annual Conference in New Orleans, LA, will be accepted via the World Wide Web at:

 

http://www.lib.iastate.edu/ala/

 

Applications will be accepted between November 1, 2005 and January 31, 2006

 

An application form, guidelines for applying, helpful hints, and photos of sample poster sessions can be found at the website.  If you don't have access to the World Wide Web or to email, please contact Jody Condit Fagan, Review Panel Chair, at 540-568-4265 (telephone) for instructions on how to apply.

 

Applicants will be notified by March 31, 2006 whether their poster sessions have been accepted for presentation at the conference.  Poster sessions will be presented on June 24, 25, 26 at the conference.

History:

Poster sessions were introduced to the American Library Association at its 1982 Annual Conference in Philadelphia. They are an effective forum for the exchange of information and a means to communicate ideas, research, and programs.

Poster sessions may present any of the following:

Ø       a report of a research study

Ø       an analysis of a practical problem-solving effort

Ø       a description of an innovative library program

Poster sessions cover a broad range of subjects grouped according to such areas as management, collection development, technology, reference, and library services to special groups.

Poster session participants place materials such as pictures, data, graphs, diagrams and narrative text on bulletin boards. During their assigned time periods, participants informally discuss their presentations with conference attendees.

 
SESSION I:  The Collectors: Posters on Acquisitions, Cataloging and Classification, Collection Development and Management, History, Serials, and Special Collections  

Saturday, June 25, 2005
11:00am – 12:30 pm
 

I - 1

Organized Cooperation: A Web-based Tool Helps OhioLINK Health Sciences and Hospital Libraries Prioritize Cooperative Collection Development Opportunities - Lynda Hartel, Larry Fischer and Mary Conroy

I - 2

21stcenturycataloging.com: Changes, Challenges and Choices - Cheryl Peltier-Davis

I - 3

If You Store it, Will They Use it? Collection Storage at the UCSD Biomedical Library - Simona Konecna, Karen Heskett and Susan Starr

I - 4

“Hidden” Opportunities: Staff Reorganization Sparks Hidden Collections Project at the University of Iowa Libraries - Jennifer Wolfe and Lisa McDaniels

I - 5

Creating a Faculty Publications Database at Your Institution: Lessons Learned - Vanette Schwartz, Bruce Stoffel, Morag Boyd and Susan Braxton

I - 6

College Students, Cookies, and Collections: Using Holiday Study Breaks to Encourage Undergraduate Research in Special Collections - Barbara Kern, Rebecca Starkey, Susan Summerfield and Anne Taylor

I - 7

Cooking up a Cookbook Collection in Special Collections - Tracy Englert

I - 8

Media Finders: Expert Search Intermediaries for the Online Catalog - Kelley McGrath and Sue Weiland

I - 9

Are They Ready to Make the Switch? Results of the WSU Libraries Survey on Electronic and Print Collections - Cathy Moore-Jansen and Judith Wolfe

I - 10

Five Year's of Federal Documents Use Data at Illinois State University - Angela Bonnell

I - 11

Growing an International Collection at the University of Florida Libraries - Chelsea Dinsmore and Joe Aufmuth

I - 12

Library Service at a “Paperless” Information Center - Grace Xu

I - 13

A FRBR-Inspired Initiative Towards Better User Retrieval of Materials Held in Multiple Versions - Betsy Simpson, Jimmie Lundgren and Tatiana Barr

I - 14

An Adventure of the American Mind, Joining Educators and Students with Library of Congress Resources - Cynthia Rich and Margo Tomaras

I - 15

Doing it eBay: Using the Global Garage Sale to Build Institutional Archives - Camila Gabaldon

I - 16

Building a Native American Studies Media Collection in an Academic Library - Colleen Major and Sebastian Derry

I - 17

The Center for Neighborhood History at the Boston Public Library - Jennifer Latchford

I - 18

Cataloging Department Initiatives in a Digital Environment - Linda Dujmic and Terry Hurlbert

I - 19

Creating Stack Blueprints and Floor Plans Using Excel - Debbi Smith

I - 20

Hold Shelf Study at University of Maryland, Shady Grove Library - Katalin Mouyal

 


SESSION II:  The Educators:  Posters on Distance Learning, Continuing Education, Library Education, Literacy, and Research Methodology

Saturday, June 25, 2005
1:00pm – 2:30 pm
 

II - 1

EMMA (Electronic Markup and Management Application): Innovations in the Writing Classroom and Applications for Research in Information Literacy - Caroline Cason

II - 2

Demystifying the Institutional Review Board Process for Librarians - Lisa Nickel, Mary Metzger and Anne Osterman

II - 3

Patterns of Gender and Ethnicity in New LIS Graduate Placements - Stephanie Maatta Smith

II - 4

A Picture Worth a Thousand Words: Visual Literacy Through Critical Inquiry - Laura Barrett and Suzan Parker

II - 5

Can Citation Tools Improve Student Research and Citing Skills? - Maureen Morris and Virginia Cole

II - 6

Measuring Perceived Relocation Stress - Kitti Canepi and Howard Carter

II - 7

Collaborating with Instructional Designers to Teach Faculty - Rachel Viggiano

II - 8

Creating and Implementing a Nursing Information Literacy Program at Three Rivers Community College - Mona Florea, Linda Perfetto and Lili Rafeldt

II - 9

Resource-Sharing and Co-Management at the Dr. Martin Luther King Jr. Library: Implications for Change - Toby Matoush

II - 10

Designing Online Alternatives to High Demand Classes - Travis Dolence, Jane Row and Teresa Walker

II - 11

From Classroom to Cyberspace: Moving Bibliographic Instruction Classes to WebCT - Jenna Miller

II - 12

Improving Business Case Study Analysis with Information Literacy Training - Richard Robison and Armand Gilinsky

II - 13

Investigate the Library: Pop Culture Workshops Lure Students In - Krista Knapp, Kathryn Millis and Tiffany Hebb

II - 14

Library Online Tutorial (LOT) – An Electronic Tutorial and How-To-Guide in Library Information Research - Jess Echord, Helen Lam, Mike Curtis, Susan Gilmore and Michael Moore

II - 15

Mission Possible: Introducing First-Year Students to the University Library - Lisa Roberts

II - 16

Out of the Stacks and Into the Classroom: Using Online Reference Sources as a Teaching Tool - Kathryn Crowe

II - 17

Patient 101: Taking Charge of Your Healthcare by Using Evidence-Based Information - Colleen Kenefick and Susan Werner

II - 18

Raising the Cultural Awareness of Pre-Service Teachers: A Faculty-Librarian Collaboration using an Inquiry-based Research Project to Authenticate Children’s Folktales - Jane Smith

II - 19

Supporting Campus Support Staff: Library Outreach to Secretaries & Others - Kathryn Millis and Tiffany Hebb

II - 20

How Past Theory Informs Today’s Information Literacy Practice: Rediscovering Patricia Knapp - Diane Worrell, Stephanie Graves and Marta Davis

 


SESSION III: GLOBAL SOLUTIONS. International Projects in Libraries

Sunday, June 26, 2005
11:00am – 12:30 pm
 

III - 1

A Central American Sustainable Libraries Success Story: Establishing Protocols for Providing Community Center Services in Nicaragua’s First Lending Libraries and Mobile Projects while Offering International Volunteer Librarian and Student Placements - Jane Mirandette

III - 2

Thinking Outside the Borders: Library Leadership in a World Community - Barbara Ford and Susan Schnuer

III - 3

Libraries - Our Passport to Freedom - Beatrice Mbi

III - 4

The Global Performing Arts Database: Creating a Metadata Standard for the Performing Arts - Ann Ferguson and Rachel Howard

III - 5

A Large-Scale Public Library Renovation in Taiwan - Mao-Song Huesh

III - 6

Opening Doors In Paradise: The Power of a Library Card - Rachel Fenske

III - 7

Texas A&M University At Qatar (Tamuq): Establishing of a New Library from the Sand Dunes to Full Services - Charles Gilreath and Suzanne Gyeszly

III - 8

Cultivating the Reading Garden in the Taipei Public Library of Taiwan - Yun-feng Poh

III - 9

Enhancing Access to Health Care Information Through Converging Technologies: The Indian Experience - Maitrayee Ghosh

III - 10

Children’s Services in School Libraries of Patiala City: Outcomes of a Plan - Trishanjit Kaur

III - 11

Russian Librarians Visit New York - Beth Evans and Paraskeva Dimova-Angelov

III - 12

Japanese Academic Libraries: Similarities and Differences to United States Academic Libraries. - R. Cecilia Knight

III - 13

Training For Automation in the University of Zimbabwe Library - Josephine Florence Gurira

III - 14

Gathering of Readers: A Virtual Celebration of International Indigenous Reading and Culture - Loriene Roy, Deborah Smith, Deborah Smith and Vanessa Chavez

III - 15

We're All Librarians, Right...? - Mary Wilkins Jordan

III - 16

Serving the Children of a ‘Rainbow’ Nation: Unique Challenges and Wonderful Surprises at the Port of Spain Children’s Library - Sujin Huggins

III - 17

Shaping the Future: A Librarian's First Experiences in e-Learning - Mei-Mei Wu and Ssu-Hwey Wu

III - 18

Building an Online International Research Learning Community - Vanessa Middleton

III - 19

Digital Libraries of Intellectual Property Protection in China - Wende Zhang

III - 20

Providing Library Services For Doctoral Level International Engineering Students: Challenges And Opportunities - John Forys, Jr. and Jiannan Wang




SESSION IV:  Outreach:  Posters on Interlibrary Cooperation, Library Services to Special Groups, and Reference and Information Services  

Sunday, June 26, 2005
1:00pm – 2:30 pm
 

IV - 1

A New Approach to Faculty Outreach: Actively Offering Publishing Assistance - Lisa Nickel, Mary Metzger and Anne Osterman

IV - 2

Quality Service and Today's Reference - Pauline D. Manaka and Kathryn Kjaer

IV - 3

Reference on the Road: Challenges of a Mobile Reference Service. - I. Marina Salcedo

IV - 4

Researching Alternative Publications - Hong Wang and Bill Kristie

IV - 5

The Peer Model & "One Big Desk:" Addressing the Demands of Technology at the KU Libraries. - Nikhat Ghouse

IV - 6

Qualitative Measures for Academic Libraries: Statistics for the 21st Century Reference Librarian - Part 2 - Bella Karr Gerlich, Jean Alexander and Lynn Berard

IV - 7

Training Students for Reference Service - Ruth Connell

IV - 8

CHARTing Health Information for Texas: Providing Context and Instruction for Health and Vital Statistics - Helena VonVille

IV - 9

Chatting Up Our Patrons: Virtual Reference At The UCF Libraries - Jason Martin and David Woolard

IV - 10

Cited Reference Searching - Marcia Henry

IV - 11

Let's Talk : Offering Online Reference Service with a Twist. - Lisa Vardaman, Laura Slavin and Brian Webb

IV - 12

More Chat, Less Staff: A Model for 24/5 Chat Service - Marianne Bracke, Michael Brewer and Dan Lee

IV - 13

Outsourcing Virtual Reference in an Academic Library: How Does it Work? - J B Hill and Cherie Madarash-Hill

IV - 14

A Partnership for Service: Reference On the Go with the Mobile Librarian for Education Project - Laurel Haycock, Vicki Glasgow, Lynne Beck and Virginia Gunville Bach

IV - 15

Changing Directions: the Future of Reference at the UA Science and Engineering Library - Marianne Bracke, Elizabeth Kline and Sainath Chinnaswamy

IV - 16

Going Beyond the Public Services Desk: Practical Advice for Beginning Librarians about Liaison Activities and Outreach to Faculty/Campus - Amia Baker, Amia Baker, Thedis Bryant, Adrienne Lee, Richard A. Stoddart and Brett Spencer

IV - 17

Making Hay Cooperatively: A Law Center and the National Agricultural Library Cooperate to Digitize Historical Farm Bills for a Cooperative Information Network - Sally Kelley

IV - 18

When You Get to College, You'll Need to Know This: What I Learned When a High School Librarian Interned at the College Public Services Desk - Terry Morriston

IV - 19

Perspectives on Southeastern Louisiana University Digital Reference: Cooperation, Collaboration, Connection - Dayne Sherman, Sheck Alexia and Rodney Jackman

IV - 20

Usability Study at J.D. Williams Library, The University of Mississippi - Elizabeth Stephan, Daisy Cheng and Lauren Young




SESSION V:  Connections:  Posters on Cooperation with Non-Library Institutions and Agencies, Inter-library Loan, Library Use Instruction, and Public Awareness  

Monday, June 27, 2005
11:00am – 12:30 pm
 

V - 1

Revolutionizing Electronic Document Delivery: The Integration of Electronic Reserves, Interlibrary Loan, and Document Delivery - Jeanne Voyles, Cheryl Neal and Ellen Knight

V - 2

Evergreen or Deadwood: Do Tenure-track Faculty Use Interlibrary Loan More than Tenured Faculty? - Kelly Hensley and Rita Scher

V - 3

What Do Distance Education Faculty Want from the Library? - Samantha Hines

V - 4

Read to Rover - Margaret Poska

V - 5

Implementing Adaptive Technology: Improving Access to Library Resources for Users with Disabilities in an Academic Library - Chricinda McGee, Whitney Winberg and Fusako Ito

V - 6

To Be or Not To Be: International Students and Language Preferences in Library Use - Fu Zhuo, Jennifer Emanuel and Shuqin Jiao

V - 7

Toddler Time! - Laura Foye

V - 8

Partnership Approach to Providing Educational Tools for Success - Hazel Walker and Amy Smith

V - 9

UDLib/SEARCH: A University of Delaware Library/State of Delaware Partnership Providing Online Databases to Public Schools - Dianna McKellar and Erin Daix

V - 10

How-to Develop a Marketing Plan for an Academic Library - Toni Tucker and Lynda Duke

V - 11

If You’re Going To Have a Library Blog, Blog it to their Courseware - Steven Bell and John Shank

V - 12

Library Displays as a Public Relations Tool - Gerrie Coy

V - 13

Poster Power: Planning and Producing Effective Poster Sessions - Mary Mallery and Frances Kaufmann

V - 14

RATS in the Library: A Welcome Infestation! - Lori Critz

V - 15

Read, Write, Think, Dream: Creating a Community of Adult Readers - Elisabeth Leonard, Allie Emigh-Carr, Katy Farrell and Katy Farrell

V - 16

The WebJunction Student Liaison Program: Marketing WebJunction Nationally to LIS Students and Faculty - Loriene Roy, Vanessa Chavez and Jacob Cleary

V - 17

Using Library Displays as a Marketing Tool: In House, On the Road, and Online - Michael Aloi and Diane Holliday

V - 18

Increasing Access to Usable Health Information for Seniors in Northern Idaho - Elizabeth Hill

V - 19

Librarian as First-Year Mentor: Making a Positive Difference through Personal Connection - Christen Cardina

V - 20

The Career Choice of Academic Librarians - Jeffery Luzius




SESSION VI:  Infrastructure: Posters on Buildings and Equipment, Management, and Technology

Monday, June 27, 2005
1:00pm – 2:30 pm
 

VI - 1

Changing Mission, Strengthened Focus: A New Use for the Current Periodicals Room at the University of California Santa Cruz. - Catherine Soehner, Christy Hightower and Wei Wei

VI - 2

Moving to an Off-site Storage Facility: An Effective Communication Strategy Before, During, and After the Move - Cecilia Stafford, Jeannette Thompson, Felice Maciejewski, Donna Capelle Cook, Andrew Corrigan, Shane Robichaux, Eleanor Elder and Andrew Damico

VI - 3

GIS Reality Check: Who has Implemented GIS as a Library Service? Characteristics and Trends in Academic Libraries Using GIS - Camila Gabaldon and John Repplinger

VI - 4

Making Web Content Personal: Introducing the Health SmartLibrary at the Galter Health Sciences Library, Northwestern University, Chicago, IL. - James Shedlock, Michelle Frisque, Steven Hunt, Linda Walton, Jonathan Handler, MD and Michael Gillam, MD

VI - 5

Practical Steps for Closer Teacher-Librarian Collaboration - Stan Fuke

VI - 6

The Compass of Design---Sims Library Web Site Usability Assessment - Xiang (Jackie) Ding and Karen Jung

VI - 7

The LTC: One Stop Shopping for All of Your Library and Computer Support Needs - Julia Glynn and Joseph Murphy

VI - 8

Using Competitive Usability in a Usability Study of Online Catalogs - Beth Thomsett-Scott

VI - 9

The Metropolitan University Scholar Experience Program and The Library: Developing a Freshman Experience Program at San Jose State University - Toby Matoush

VI - 10

Digitization of the Postcard Collection in Troy University - Helen Lam and Jess Echord

VI - 11

Discover the University of Texas’s UTOPIA - Meredith Ault

VI - 12

Data Convergence - Library Statistics Management at The University of Southern Mississippi Libraries - Steven Turner

VI - 13

Reference and Instruction Services in a Community College Learning Resources Center: A Continuing Education and Training Program for Paraprofessional Staff - Jessica Moyer

VI - 14

Support Network for Untenured Faculty Librarians - Jo Staggs-Neel

VI - 15

Using Stories to Manage Libraries: A Project to Collect and Disseminate Stories for Library Management Success - John Harer

VI - 16

Will They Stay or Will They Go?: An Examination of Academic Librarian Turnover Intentions - Linda Colding

VI - 17

Diversity on the Web - Malabika Das, Jane W. Jacobs and Elizabeth L. Ankersen

VI - 18

Work Behavior Type and Myers Briggs Personality Type Preferences of Academic Librarians: Change over Time? - Carol Ritzen Kem, Ph.D.

VI - 19

Lending Global Positioning Systems (GPS) - Travis Dolence

VI - 20

A Collage of Cooperation - Leslie Massey and Tracey Woodward





SESSION I:  The Collectors: Posters on Acquisitions, Cataloging and Classification, Collection Development and Management, History, Serials, and Special Collections  

Saturday, June 25, 2005
11:00am – 12:30 pm

I - 1     Organized Cooperation: A Web-based Tool Helps OhioLINK Health Sciences and Hospital Libraries Prioritize Cooperative Collection Development Opportunities
Lynda Hartel, Prior Health Sciences Library, The Ohio State University, Columbus, OH (hartel.642 at osu.edu)
Larry Fischer (LarryF at ohionet.org) and Mary Conroy (mconroy at ohionet.org), OHIONET, Columbus, OH

Librarians often feel bombarded with opportunities to purchase new electronic resources. This can be especially frustrating during times of budget reductions. Members of the OhioLINK Health Sciences Subject Group (HSSG) identified the need for a tool to assess holdings or collection gaps, weigh the importance or need for resources, compare candid information regarding subscription costs, and identify where group purchases could save money and expand access. To develop such a tool, the HSSG turned to OHIONET, a regional library-membership network which often negotiates and services subscriptions for OhioLINK libraries. Working with HSSG members, OHIONET staff created cmSurveytm, a web-based collection development tool. cmSurveytm, accessible via authorization, prompts respondents to provide specific information regarding a growing list of resources. Librarians can suggest new titles be added and view a summary of responses. A sub-group of HSSG members and OHIONET staff can track detailed responses and notify the group when findings identify potential savings or simplified group purchases. After three months, 62% of participating libraries had used the tool and possible purchases were identified. Participants in this project expect valuable data will be gathered as the tool evolves and use increases. A sample of findings and pages from cmSurveytm will be provided.
 

I - 2     21stcenturycataloging.com: Changes, Challenges and Choices
Cheryl Peltier-Davis,
Western Washington University, Bellingham, WA (cheryl.peltier-davis at wwu.edu)

What are the factors (external and internal) that impact 21st century catalogers and other metadata specialists? The rapid change of technology and allying technological trends are readily identifiable external factors. Challenges to requisite skills and competencies are examples of internal factors. As this complex information environment brings sweeping changes to information management, what are the choices for the cataloging profession? Can catalogers adapt and remain relevant? This poster session will use current research to profile issues and trends impacting the 21st century cataloging environment, highlighting top trends within the external environment (the Internet, World Wide Web), the internal environment (library collections, library users, the cataloging department) and the cataloging profession. This presentation is intended to both inform and stimulate discussion among catalogers and metadata specialists about future strategic directions for the profession.
 

I - 3     If You Store it, Will They Use it? Collection Storage at the UCSD Biomedical Library
Simona Konecna, (skonecna at ucsd.edu), Karen Heskett (kheskett at library.ucsd.edu), and Susan Starr, UCSD Biomedical Library, La Jolla, CA (sstarr at ucsd.edu)

The growth of the scientific literature combined with lack of funds to expand existing libraries or build new ones have forced many libraries to store increasing amounts of their collections offsite. The UCSD Biomedical Library has had a considerable amount of material stored offsite for many years. However, in preparation for a major renovation project, over 50,000 journal volumes, representing all of the onsite collection published prior to 1993, were removed to storage in an offsite facility (known as the Annex) in the summer of 2003. Since then, the Library has been paging materials from the Annex for users twice daily. In fiscal year 2003/2004, close to 40,000 items were paged from the Annex. This poster gives an overview of the process and analyzes data on the material that was paged including the titles that were most and least frequently requested, differences in usage from primary and non-primary clienteles, and variation in paging over the course of the academic year. These data are intended to inform decisions on which materials to return to the Library when the renovation is completed, but they also provide insight for those considering storage of materials at their own institutions.
 

I - 4     “Hidden” Opportunities: Staff Reorganization Sparks Hidden Collections Project at the University of Iowa Libraries
Jennifer Wolfe,
University of Iowa Libraries, Iowa City, IA (jennifer-wolfe at uiowa.edu)
Lisa McDaniels,
University of Iowa, Iowa City, IA (lisa-mcdaniels at uiowa.edu)

The University of Iowa Libraries underwent a major staff upheaval in 2004, as the termination of the University’s early retirement program generated a wave of new hires to offset the departure of many senior staff members. Two new entry-level cataloging librarians witnessed a common problem during orientation tours of department and branch libraries: pockets of unprocessed or under-processed backlogs of library materials, much of which had been kept out of work flows and inaccessible to the public for up to several decades. After learning about an international initiative spearheaded by the Association of Research Libraries to expose such “hidden collections,” the new catalogers acquired permission from the library’s administration to form a task force to address this problem locally. Along with members of the library’s reference, collection development, technical services, special collections, and information technology staff, they set to work on the following goals: identifying the existence and location of hidden collections; creating a template for minimal, collection-level description of these materials; coordinating with branches and departments to compile inventory data; and working with stakeholders to establish criteria for prioritizing collections. The eventual outcome will be an online hidden collections inventory for use by staff and patrons as a finding aid, and by administration as a planning tool. This poster session will evaluate the task force’s work in progress.
 


I - 5     Creating a Faculty Publications Database at Your Institution: Lessons Learned
Vanette Schwartz (vmschwa at ilstu.edu), Bruce Stoffel (brstoff at ilstu.edu), Morag Boyd, (meboyd2 at ilstu.edu), and Susan Braxton, Illinois State University, Normal, IL (smbraxt at ilstu.edu)

In preparation for the 150th anniversary of Illinois State University, a team of librarians is coordinating a campus effort to develop a database of faculty publications. The goal is a permanent, centralized, accessible, and searchable record of faculty publications from the beginning of Illinois State (Normal) University in 1857 to the present. The project is intended to aid historical research while providing both a tool and process for maintaining an ongoing record of publications by campus faculty. The research team has faced a number of challenges including identifying faculty members, defining the project scope, navigating early indexes, locating gray literature, verifying authorship, and securing ongoing funding. The research team has drawn ideas from other universities with similar databases, while noting that a comprehensive historical, institution-wide project such as the ISNU faculty bibliography is relatively unique. The project continues to blend use of historical print sources with contemporary electronic databases, and there are plans to implement newer technologies such as link resolvers to facilitate access to cited publications. Partially completed, the project continues with the aid of university research grants, private contributions, and volunteers. In this poster session, project members share lessons learned for librarians contemplating similar projects at other institutions.
 

I - 6     College Students, Cookies, and Collections: Using Holiday Study Breaks to Encourage Undergraduate Research in Special Collections
Barbara Kern (bkern at uchicago.edu), Rebecca Starkey (rstarkey at uchicago.edu), Susan Summerfield (susans at uchicago.edu), and Anne Taylor  (amtaylor at uchicago.edu), The University of Chicago Library,
Chicago, IL

Rare book and manuscript collections can be intimidating to undergraduate students, who often believe the materials are for the use of faculty or other "serious" scholars. To help dispel this perception, University of Chicago Library looked for a way to not only introduce undergraduates to these materials, but also to energize and encourage them to use these collections to pursue their own academic endeavors. In the winter of 2004, staff from the Special Collections Research Center, along with members of the College Instruction and Outreach (CIAO) committee, developed a study break for Valentine's Day where students could come view special collections materials about love and romance. The organizers faced several challenges, such as selecting appropriate items to display, developing an effective advertising campaign on a limited budget, as well as logistical concerns such as staffing and how to serve food while protecting delicate materials. The program, "Love in the Stacks," was an overwhelming success, attracting over 130 people. A similar event held for Halloween, "Things That Go Bump in the Stacks," brought in over 170 people. The programs have not only increased student awareness of the Center, but have placed "special collections" in whole new light for Chicago's undergraduates.
 


I - 7     Cooking up a Cookbook Collection in Special Collections
Tracy Englert, University of Southern Mississippi, Hattiesburg, MS (tracy.englert at usm.edu)

This poster session demonstrates a project that added Mississippi community cookbooks to the University of Southern Mississippi’s McCain Library & Archives Special Collections. The cookbooks built on USM Libraries’ commitment to preserving Mississippi history and culture. Community cookbooks not only help document local and regional foodways, but also allowed researchers to examine issues of gender intrinsic to the nature of the materials. Women were and continue to be the primary authors of community cookbooks. Many women used cookbooks as scrapbooks and church groups, school groups, neighborhood associations, women’s clubs, and other communities produce cookbooks which might be read as historical and cultural texts. Cookbooks can be used by researchers from a variety of disciplines for extensive avenues for study. Examples of historical and cultural significance found in cookbooks include: whether personal names are mentioned; whether or not husband’s names are used; how recipes reflect group assimilation tactics; class structure and constraints; transfer of oral to written expression; community and self; dynamics of the domestic sphere. The poster session will also address cataloging concerns and issues intrinsic to the special nature of community cookbooks.
 

I - 8     Media Finders: Expert Search Intermediaries for the Online Catalog
Kelley McGrath (kmcgrath at bsu.edu) and Sue Weiland (sweiland at bsu.edu), Ball State University, Muncie, IN

The poster session will describe the development of Web forms that use expert search strategies and knowledge of local cataloging practices to provide focused, user-friendly interfaces for searching audiovisual collections at Ball State University. The media collections at Ball State are in closed stacks and are assigned only accession numbers, so the Web forms provide much-needed browsing access. The forms also allow patrons to take advantage of sophisticated search strategies that would be difficult or time-consuming for end-users to implement on their own. The media finders are available from the libraries' home page at: http://www.bsu.edu/library/library catalogs/media finders/. Similar forms could be developed for use with any online catalog that has the ability to show search results based on a URL which includes the search terms.
 

I - 9     Are They Ready to Make the Switch? Results of the WSU Libraries Survey on Electronic and Print Collections
Cathy Moore-Jansen (cathy.moore-jansen at wichita.edu) and Judith Wolfe (judith.wolfe at wichita.edu), Wichita State University Libraries,
Wichita, KS

A recent survey of Wichita State University faculty, staff, and students by the WSU Libraries shows the university community far from consensus on the issue of print versus electronic journals and other resources. The survey, made available to the entire campus via the Web, provides an in-depth look at the importance of materials in different formats, how print and electronic journals are located and used, the interest in alternative delivery methods, and the level of support for canceling subscriptions or buying fewer books to maintain or add electronic access. The responses from 381 users have been analyzed using statistical software and point to striking differences and similarities in format preferences and use – not just among students and faculty, but among different disciplines. Survey data was used by departmental and library faculty during the last serials cancellation project and by the library in deciding to add an unmediated document delivery service for faculty and staff. A Web page of survey results is under development. The survey will be conducted on a biannually to track changes in preference and usage patterns and to facilitate more informed decisions about print and electronic journal subscriptions. The survey instrument and results, research methodology, and extensive bibliography are presented.
 

I - 10     Five Year's of Federal Documents Use Data at Illinois State University
Angela Bonnell, Milner Library -- Illinois State University, Normal, IL (abonne at ilstu.edu)

In July 2000, Milner Library at Illinois State University began a grant-funded usage study of its federal document’s collections housed in the library and the storage facility. Milner Library is among the oldest depositories in Illinois (1858) and also among the first normal schools designated a depository. Considering the size of the collection at over one million volumes, and relative historical importance in the area, there had been little empirical evidence reflecting the extent and use of this collection by its community of users. This was in part a result of the challenge in assessing use from a mostly uncataloged collection. Use has been measured manually through circulation and in-house pick-up statistics, shelf maintenance, and desk counts. As the usage study has continued throughout the past five years, Milner Library has faced drastic budget cuts, floor renovations, OPAC system migrations, the addition of a new storage facility, and several assaults on the Federal Depository Library Program. Throughout crises and perennial change, the use study has been an invaluable tool in all facets of librarianship. The Poster Session will showcase the simple but effective methodology and its values in Collection Development, Library Instruction, Reference Services, Processing, Staff Training and Facilities Planning.
 

I - 11     Growing an International Collection at the University of Florida Libraries
Chelsea Dinsmore (chelseaz at ufl.edu) and Joe Aufmuth (mapper at uflib.ufl.edu), University of Florida, Gainesville, FL

Recently, International Studies became a top priority at the University of Florida. Two new Study Centers--European and Transnational Global--were added to complement existing Centers in African, Jewish, and Latin American Studies. The UF Libraries responded to this campus-wide mandate by allocating additional funds to support collections in these areas and creating greater ties with faculty and students. This poster documents the steps taken to augment the UF Libraries international holdings and strengthen relationships with International Centers, departments, and other campus entities. Data is presented to show the growth of international collections at large public universities and its impact on building and managing library resources (raw numbers, percentage of materials budget allocated, amount of staff time devoted to acquisition/processing) and outreach activities, including Center/Library partnerships. In particular, we will show ways in which the use of spatial analysis technologies in libraries can complement and create additional ties with the International Studies programs and faculty.
 

I - 12     Library Service at a “Paperless” Information Center
Grace Xu,
University of Southern California Library, Los Angeles, CA (gracex at usc.edu)

In 1998, the University of Southern California closed its branch library at the School of Social Work. All of the print collection, including journals and books, was moved to a central library on campus. The former library space was facilitated by 20 computers for students to access electronic resources. With a librarian onsite for reference and research consultation, the former branch library was transformed into an information center, becoming a unique computer lab “paperless library.” This poster presentation focuses on the biggest challenge for library service at the information center – access to collections. Several approaches to connect users and library collections are demonstrated, such as campus library tours during orientation, creating a social work information tutorial gateway web page, monthly new collection e-mails, and collaboration with interlibrary loan office to provide document delivery service to remote satellite campus faculty and students. It is suggested that bibliographic instruction, reference and collection management are also beneficial for the access service in this type of new library model. It is concluded that the user’s successful access to collection depends on information literacy instruction and the librarian’s frequent communication with the central library and the social work school.
 

I - 13     A FRBR-Inspired Initiative Towards Better User Retrieval of Materials Held in Multiple Versions
Betsy Simpson (betsys at uflib.ufl.edu), Jimmie Lundgren (jimlund at uflib.ufl.edu), and Tatiana Barr (tatiana at uflib.ufl.edu), University of Florida, Gainesville, FL

In an effort to enhance service to users, the Smathers Libraries have acquired table of contents fields to enrich records for printed books since 1990 in the catalog. Many of these titles have also become available electronically. Since the electronic-version records will not include the enhancements, it is likely users will frequently retrieve the print version only and remain unaware of the availability of the electronic version. The authors using insights from the Functional Requirements for Bibliographic Records discussions have been exploring methodologies for linking these records in order to get the leverage from the enhancements for all versions of the same titles. Some of the electronic version records include the utility number of the print version, but there are no corresponding numbers for the electronic version records on the print version records. This corresponds to the challenges associated with retrieving all editions of a work. The authors will report on the methods they have tried and the frustrations and successes encountered so far.
 

I - 14     An Adventure of the American Mind, Joining Educators and Students with Library of Congress Resources
Cynthia Rich, Eastern Illinois University, Charleston, IL (cwrich at eiu.edu)
Margo Tomaras, DePaul University, Chicago, IL (mtomaras at depaul.edu)

An Adventure of the American Mind (AAM) is a national project designed to assist classroom teachers in accessing, using and producing curriculum incorporating the Internet and the digitized primary source materials from the collections of the Library of Congress. A great deal of focus is placed on the American Memory project. American Memory is one of the fist large-scale efforts to use the internet to disseminate high-quality educational and cultural content – digital versions of the vast riches of the national library. The multimedia American Memory collections range from papers of the U.S. presidents, Civil War photographs and early films of Thomas Edison to papers documenting the women’s suffrage and civil rights movements, Jazz Age photographs and the first baseball cards. The Library continues to expand American Memory by converting historically significant archival collections into digital format. American Memory is the flagship of the Library educational outreach program and serves as the springboard for many subsequent projects; such as The Learning Page (a key component designed for K-12 educators to help them use online materials) and America’s Library (which combines kid-friendly graphics with the incomparable American historical collection of the Library in more than 4,500 stories about our nation’s past).
 

I - 15     Doing it eBay: Using the Global Garage Sale to Build Institutional Archives
Camila Gabaldon, Western Oregon University, Monmouth, OR (gabaldonc at wou.edu)

Convenient and less time consuming than traditional methods (like shopping flea markets and soliciting alumni) eBay has presented librarians and archivists with a new and exciting way to identify and acquire items that tell the story of their institutions’ histories. Without this forum, many of these might have disappeared into private collections or, having not sold, been thrown away, without anyone at the institution even being aware of their existence. From books and diplomas to collector's plates and pieces of buildings, if it exists, chances are that it can be found on eBay. For the last few years, Western Oregon University has been actively using eBay to acquire items for the University archives. There have been victories, losses and a lot of lessons learned. This poster session will include samples of items won (and images of some that we lost), as well as hints on how to be successful on eBay, including sample search terms, bidding strategies and setting up email alerts so that you never miss a item of interest.
 

I - 16     Building a Native American Studies Media Collection in an Academic Library
Colleen Major (colleen.major at umontana.edu) and Sebastian Derry (sebastian.derry at umontana.edu), The University of Montana, Missoula, MT

This poster session will present research into the identification and selection of media resources and materials to support a Native American Studies department at a medium-sized liberal arts university. The Native American Studies program at The University of Montana began in the late 1960s and has since grown into a vibrant and essential department on campus. As the department continues to expand, so does its need for library resources, specifically, culturally relevant media that can support a growing, interdisciplinary curriculum. Various resource selection tools for media will be presented and discussed, with the primary focus on being audio and video formats. Subject content will be centered on Native North American art, music, dance, language, history and culture.
 


I - 17     The Center for Neighborhood History at the Boston Public Library
Jennifer Latchford, Boston Public Library, Boston, MA (jlatchford at bpl.org)

The Boston Public Library has combined its textual holdings with images, video and maps to provide virtual users a complete picture of the history of Boston's neighborhoods. Users can see/hear neighborhood histories as told by residents of our city and relate branch library materials (publications, documents, books) and central library image collections to the history. Users can even search through genealogical material to help in their search through Boston's past.

I - 18     Cataloging Department Initiatives in a Digital Environment
Linda Dujmic (ld1j at andrew.cmu.edu) and Terry Hurlbert (th15 at andrew.cmu.edu), Carnegie Mellon University, Pittsburgh, PA

Work in the Cataloging Department of the Carnegie Mellon University Libraries has been greatly affected by involvement in a number of digital projects. The department established a new workflow for adding web-linking fields in records in the online catalog (Unicorn) and in WorldCat for monographs that have been digitized. We also established a procedure for cataloging Carnegie Mellon Humanities and Social Science honors theses in electronic format and for providing web-links in Unicorn for digitized Carnegie Mellon computer science technical reports. Cataloging Department staff were responsible for many aspects of the project to digitize the Posner Family Collection, which includes over 600 rare book titles in the history of western science, decorative arts, and literature. Recently the department has become involved in the project to input records in the OCLC digital registry. Most of these projects directly contribute to the Million Book Project which will eventually be a collection of out of copyright, public domain, and permission granted materials that will be offered free-to-read on the internet. This poster session will describe how the workflow for our participation in digital projects has evolved, is currently organized, and has been incorporated into the job descriptions of existing staff. We will also describe how our involvement has provided opportunities to learn new skills and collaborate with other library departments as well as national and international partners.

I - 19     Creating Stack Blueprints and Floor Plans Using Excel
Debbi Smith,
Adelphi University, Garden City, NY (smith8 at adelphi.edu)

The circulating collections of two satellite libraries needed to be merged into the circulating stacks of the main Campus Library. However, there were no architectural shelving blueprints to use to determine the amount of available shelf space in the main stacks, and no information on the size of the collections that needed to be merged. With Excel, the borders function was used to create stack blueprints, measure the amount of shelf space available, and determine where shelves could be added or built. Classmark counts for the three collections were obtained from the Library OPAC, and average classmark widths from library literature were used to obtain measurements of each classmark. The shift and merger have since been successfully completed. In addition, the blueprints were modified to create floor plans on each stack level. Very little is in the literature about moving library collections in the absence of blueprints, and not all libraries can afford the cost of hiring architects to create them. In addition, since the plans are on an electronic document they can be easily updated to accommodate any stack modifications.
 

I - 20     Hold Shelf Study at University of Maryland, Shady Grove Library
Katalin Mouyal, University of Maryland Libraries, College Park, MD (kmouyal at umd.edu)

Should materials requested by users via online catalog carry a significant weight in the selection process of Shady Grove Library’s collection? This project focuses on the monograph selection in relationship with our Inter-System Library Loan service. University of Maryland, Shady Grove Library participates in this service with its consortia partners of University of Maryland System and Affiliated Institution’s 23 libraries. The “Hold Shelf Study” was used to gauge the incoming books by subjects. First, subject headings for books requested (placed on the Hold Shelf) were collected for Spring and Fall Semesters (2004). Then, each subject heading was recorded into a predetermined discipline. Academic courses at Shady Grove Center were classified into disciplines, and compared with disciplines of the books. Circulation data was also factored into the study. Direct outcomes are recommendations for changes in the Shady Grove Library’s collection development policy. It’s anticipated that major changes will be made in the subjects of materials acquired. This study will establish a base line for ongoing evaluation of courses taught, user’s demand and circulation data. This research project will assist branch libraries (especially multi-institutional and/or Regional Education Center libraries) in designing a more “customized” collection development plan.
 




SESSION II:  The Educators:  Posters on Distance Learning, Continuing Education, Library Education, Literacy, and Research Methodology

Saturday, June 25, 2005
1:00pm – 2:30 pm


II - 1     EMMA (Electronic Markup and Management Application): Innovations in the Writing Classroom and Applications for Research in Information Literacy
Caroline Cason, University of Georgia, Athens, GA (ccason at uga.edu)

EMMA is an experimental project that revises the way in which students write, edit, and submit assignments. Using XML (eXtensible Markup Language), it proposes the web-based collection, modification, distribution, controlled access, evaluation, assessment, and archiving of student work, as well as the creation and publication of student "e-portfolios." In addition to its innovations in the writing classroom, EMMA provides a dynamic and information-rich source for the study of undergraduate research behavior. This poster session presents a collaborative research project between faculty members of the University of Georgia's English Department (Dr. Ron Balthazor and Dr. Christy Desmet) and the University Libraries (Caroline Cason and Kristin Nielsen).Through analysis of the sources cited in the student papers, the researchers were able to gather data on use of library resources, track student use of Internet sources, examine the correlation between pedagogy and research behavior and draw conclusions as to the Libraries’ role in students’ research process and academic output. Caroline Cason will present their methodology, current findings and future plans for research. This new approach to citation analysis and innovative use of computers in the writing classroom will be of interest to educators and librarians alike.
 

II - 2     Demystifying the Institutional Review Board Process for Librarians
Lisa Nickel (lnickel at email.uncc.edu), Mary Metzger  (mcmetzge at email.uncc.edu), and Anne Osterman (aosterma at email.uncc.edu), University of North Carolina Charlotte, Charlotte, NC

Many librarians new to research do not realize that there are certain regulations and a detailed process they need to follow if they intend to publish research that involves human subjects. This includes everything from surveys to research logs to pre- and post-tests – even an anonymous survey of your own colleagues would require the approval of an Institutional Review Board. In this poster session, we will present information about the IRB process, including a glossary of terms, suggestions for successful submissions, and an outline of the various paths the process can take. The information will be presented in the context of library research, focusing on the kinds of projects common to the fields of library and information science.
 


II - 3     Patterns of Gender and Ethnicity in New LIS Graduate Placements
Stephanie Maatta Smith, University of South Florida School of Library & Info Science, Tampa, FL (smaatta at cas.usf.edu)

This research report focuses on the patterns of gender and ethnicity in the placement of new LIS graduates. Research literature suggests that women, while the largest group placed, are starting at the lowest levels of the salary scale. A similar pattern is suggested for minority recruits. This report examines these patterns in detail, comparing all types of libraries and job classifications against the patterns for gender and ethnicity. The research attempts to answer questions about why there are salary and pay equity concerns between the placement of women and men in the library profession, and why salary and placement may fluctuate for minority placements.
 

II - 4     A Picture Worth a Thousand Words: Visual Literacy Through Critical Inquiry
Laura Barrett, University of Washington, Seattle, WA (barrettl at u.washington.edu)
Suzan Parker, University of Washington, Bothell / Cascadia Community College, Bothell, WA (sparker at uwb.edu)

Visual literacy is increasingly important for navigating daily life and conducting effective research. It allows us to interpret and evaluate the wide array of visual messages we encounter through advertising, the Web, television, video games, books, magazines, museums, etc. The importance of information literacy instruction to extend beyond text and into images is growing. Student projects increasingly involve multimedia presentations and non-textual research sources. This poster details a visual literacy workshop that asked students to apply close reading techniques to an image-intensive print advertisement. Through this active learning exercise, students were able to: 1) apply textual reading skills to non-textual materials; 2) creatively explore visual messages through their own stories and questions about the advertisement viewed; 3) consider potential motivations of the image creator; 4) reveal assumptions that influenced their interpretation of the image; 5) articulate awareness that they read images daily; and 6) practice critical inquiry techniques to guide their subsequent research projects. This collaborative assignment was effective on multiple levels. The class discussion was rich and lively; students, faculty and librarians engaged equally and learned from one another's ideas; and the activity opened up the librarians and faculty to more innovative approaches to information literacy instruction.

II - 5     Can Citation Tools Improve Student Research and Citing Skills?
Maureen Morris (mm342 at cornell.edu) and Virginia Cole (vac11 at cornell.edu),
Cornell University, Ithaca, NY

In January 2005, RefWorks, a citation management tool, was made available to the Cornell campus and the Library began offering workshops on RefWorks to students. In an effort to measure the impact of this new tool on student levels of information fluency a user study was initiated. Participants were elicited from workshop attendees for a longitudinal user study consisting of two parts. A survey was administered immediately following the workshop, at mid- semester, and at the end of the semester. A focus group was conducted to explore responses to the survey in more depth. This poster will present the preliminary results of our study.
 

II - 6     Measuring Perceived Relocation Stress
Kitti Canepi (kcanepi at lib.siu.edu) and Howard Carter (hcarter at lib.siu.edu), Southern Illinois University Carbondale,
Carbondale, IL

The Morris Library of Southern Illinois University Carbondale is in the early stages of a major building renovation project that will require the relocation of all but the most essential core services and collections out of the building into seven different locations. Concerned with the impact this project might have on staff stress levels, Librarians Kitti Canepi and Howard Carter consulted with Psychology Faculty Lynda Sagrestano and Peggy Stockdale on developing an instrument and methodology to measure perceived stress levels. Seven different standardized measurement scales were combined into a scannable survey form. The survey was distributed to library personnel prior to the moving of their unit with a cover sheet explaining the nature of the survey and how the information would be compiled and shared. To maintain anonymity of the survey takers, all results were received and compiled by Sagrestano and Stockdale as non-library faculty, and the compiled results shared in a way that prevented identification of any individual. The survey will be distributed again after personnel are settled in their new locations to compare stress levels. The research methodology used and examples of compiled results of the first distribution will be presented at the conference.
 

II - 7     Collaborating with Instructional Designers to Teach Faculty
Rachel Viggiano, University of Central Florida Libraries, Orlando, FL (rviggian at mail.ucf.edu)

Librarians at a very large state university partnered with instructional designers to transform a face-to-face faculty-training session into an online module for the IDL 6543 program, in which faculty prepare to offer classes online. In this innovative program, faculty who will be teaching online courses in upcoming semesters attend class, both online and in-person. In essence, they become the students, experiencing most of the challenges that their students will face when the courses go online – including accessing library resources and services. Using WebCT, the instructional design team created a module of the library information that was previously presented in an in-person lab component of the course. To maintain the interaction between the faculty in the course and the distance learning librarian, an assignment was created which facilitated online discussion among the group. The librarian monitored the discussion during the specified week and responded to each posting. The discussion posting assignment was left open-ended to allow participants to share something relevant to their own experience, whether a compliment or complaint or question about the library. Evaluation data was examined to compare the in-person lab to the new online module.
 

II - 8     Creating and Implementing a Nursing Information Literacy Program at Three Rivers Community College
Mona Florea (mflorea at trcc.commnet.edu), Linda Perfetto, (lperfetto at trcc.commnet.edu), and Lili Rafeldt, Three Rivers Community College, Norwich, CT (lrafeldt at trcc.commnet.edu)

TRCC's Associate Degree in Nursing Program prepares students to enter the profession as Registered Nurses. Our nursing students are aged 19 to 52, the average being 31. Many have contact with information technology for the first time, have multiple life responsibilities, and need to be reoriented to academia. The poster offers information about TRCC's Nursing Program outcomes, the characteristics of our student population and their specific information needs. The main area concentrates on describing the specifics of the creation and implementation of an information literacy program that aims at offering instructor/librarian-targeted print and electronic resources, learning and research tools and tutorials, all in one place, a nursing information and research gateway that can be accessed from the school classroom or laboratory, the clinical area, or from home. The final section of the poster presents the analysis of the fall 2004 and spring 2005 program evaluation statistics and new directions for improvement.
 

II - 9     Resource-Sharing and Co-Management at the Dr. Martin Luther King Jr. Library: Implications for Change
Toby Matoush, San Jose State University, San Jose, CA (tmatoush at sjsu.edu)

Although merged or joint libraries are not new, the Dr. Martin Luther King Jr., Library, which opened in August 2003, is unusual in merging an academic and a public library. With holdings of approximately 1.5 million print volumes, over 180 databases, multiple public access computers, and over 400 network ports spread out over 475,000 square feet of library space, the King Library is the largest library to be built at one time west of the Mississippi. This paper will present the first two years of data from a three-year longitudinal study of the King Library and address such questions as 1) Who benefits from a joint library, 2) What are the success factors of joint libraries, and 3) Why should you develop a joint library? The data is based on a collaborative quantitative and qualitative longitudinal study researching the unique organizational culture of the new library, decision-making processes, co-management structure, resource-sharing, and lessons learned from the merger. Emerging issues in the joint library environment will be discussed and a chart of success factors for future joint libraries will be offered. In addition, data analyzing perceived customer benefits and perceived employee benefits will be presented.
 

II - 10     Designing Online Alternatives to High Demand Classes
Travis Dolence (tdolence at utk.edu), Jane Row (jrow at utk.edu), and Teresa Walker, University of Tennessee Libraries, Knoxville, TN (walker at lib.utk.edu)

This poster demonstrates the process of converting classroom instruction into an online tutorial. The University of Tennessee Libraries has taken the lead on our campus of 25,000 students in teaching faculty, students, and staff how to use bibliographic management software with library databases and resources. These classes have provided an excellent opportunity for librarians to connect to the research community in a meaningful and relevant way. However, the success of these classes, each reaching full attendance, has created a demand that is hard to meet by classroom instruction. Evaluations also confirm the need for classroom instruction beyond the introductory course. The solution to this problem has been the creation of an online tutorial that provides on-demand instruction for users. This poster discusses the process of online course creation and provides resources to help others convert a successful classroom course into an effective online course. This poster will list recommended software and hardware for creating online instructional materials and will also include a live tutorial display.
 

II - 11     From Classroom to Cyberspace: Moving Bibliographic Instruction Classes to WebCT
Jenna Miller,
University of Florida, Gainesville, FL (jenmill at uflib.ufl.edu)

Currently the Marston Science Library at the University of Florida (UF) is providing face-to-face bibliographic instruction classes to students enrolled in an introductory biology lab course. The library would also like to offer classes to organic chemistry labs but is limited by space and staffing constraints. While the main campus library is closed for renovation, Marston’s computer classrooms are supporting humanities and social science classes in addition to the sciences, leaving no room for new high enrollment courses. Matters are further complicated by the need for numerous library instructors to meet the demands of the many sections each of these courses carry. The library’s only option was to seek a new format for these classes: Web delivery. Although Web instruction requires a sizeable commitment of staff time, it provides greater flexibility. One librarian can manage multiple sections as a single large group without the need for a physical classroom. Since UF already utilizes WebCT for online classes, this platform was a logical choice. This poster session will outline the steps involved in creating and presenting a library class in WebCT, describe the special features of this interface, and detail the benefits and drawbacks for providing bibliographic instruction in this medium.
 

II - 12     Improving Business Case Study Analysis with Information Literacy Training
Richard Robison (rick.robison at sonoma.edu) and Armand Gilinsky, Sonoma State Unviversity, Rohnert Park, CA (rick.robison at sonoma.edu)

This study used both qualitative and quantitative measures to examine the effectiveness of integrating Information Literacy (IL) skills instruction into a business strategy senior "capstone" seminar class. The class used a team-based, competition format for a "living" business case study analysis that was judge by local business leaders. An analysis of students' final presentations, pre- and post-test results, reflection papers, research logs and final bibliographies showed that IL instruction, the competition format and the use of "real world" judged improved students' research skills and increased their motivation to perform better research. This study also reports on the importance of group dynamics in the success or failure of each final presentation and the subsequent ramifications for IL instruction.
 

II - 13     Investigate the Library: Pop Culture Workshops Lure Students In
Krista Knapp (kknapp at depauw.edu), Kathryn Millis (millisk at depauw.edu), and Tiffany Hebb, DePauw University, Greencastle, IN (thebb at depauw.edu)

Today’s college students have grown up using the Internet to fulfill many of their research and social needs. Many are completely unaware of the wealth of sources and help accessible at a small school or public library, much less the even greater variety of specialized research material available at an academic library. Librarians need to help students discover the depth and breadth of information available in physical library buildings, while also showcasing the warm, approachable personalities of librarians. To draw students into the library, DePauw University librarians present workshops with themes based on popular television shows. While the focus is on socializing, friendly competition, and having fun; students also engage in critical thinking, gain experience using library resources, and practice working as a team. Most importantly, students come to see librarians as creative and friendly people whom they feel comfortable approaching for help in the future. This poster shows examples of our highly successful workshops based on “CSI: Crime Scene Investigation” and “Survivor.” Librarians will come away with ideas about how to plan workshops based on their own favorite television programs or the latest pop culture phenomenon.
 

II - 14     Library Online Tutorial (LOT) – An Electronic Tutorial and How-To-Guide in Library Information Research
Jess Echord (jechord at troy.edu), Helen Lam (hlam at excite.com), Mike Curtis (mcurtis at troy.edu), Troy University Library, and Susan Gilmore (sdgilmore at troy.edu), and Michael Moore (mmoore at troyst.edu), Troy University Distance Learning

Starting in January 2004, Troy University Library and Troy University Distance Learning collaborated to develop a library online tutorial that would assist library users to learn how to use online information resources. Many library tutorials are designed linearly and do not allow users to interact with the content presented. Most present screen images and video clips, followed by multiple choice tests. LOT will incorporate Macromedia Flash “learning interactions” and Web page simulations allowing users to interact non-linearly with tutorial content, while simultaneously evaluating their progress. Topics covered by LOT will include the WebCat catalog, full-text databases, e-books, writing research papers, Internet searching, and inter-library loan, etc. The poster will describe how the tutorial was made; what technology was involved; problems encountered and resolutions; and tutorial content samples. Information will be presented using flow-charts, bulleted text, images and screen shots on color construction paper and large lettering (18 pt or over). Handouts, with a brief description of each topic and its technical details will be included for distribution.
 

II - 15     Mission Possible: Introducing First-Year Students to the University Library
Lisa Roberts,
University of North Carolina at Greensboro, Greensboro, NC (lisa_roberts at uncg.edu)

Faced with the problem of how to offer a library orientation to students that was more relevant to their needs and more engaging, Lisa Roberts, Reference Librarian at UNC-Greensboro, developed an innovative library tour that combines student participation with activities designed to showcase the library's service points and introduce students to LC call numbers. Students work in teams to answer questions about the library and then, with a librarian's guidance, each team takes responsibility for a section of the tour. The last stage of the tour takes students to the stacks, where they work in pairs to locate a book by its call number and answer questions about how the books appear to be organized. The class ends with discussion and a brief writing exercise. The tours have been very popular, and student feedback shows that most participants feel less intimidated by the library, and more comfortable with asking for help when they need it. This poster session will introduce viewers to the reasons for designing this new approach, the philosophy behind the design, the content of the tour itself, how the tour has evolved and how we have kept it current.
 

II - 16     Out of the Stacks and Into the Classroom: Using Online Reference Sources as a Teaching Tool
Kathryn Crowe,
University of North Carolina at Greensboro, Greensboro, NC (kathy_crowe at uncg.edu)

In recent years publishers have developed online reference sources such as the Oxford Reference Center and the Gale Virtual Reference Library. Online reference sources provide 24/7 access, regardless of location, to resources that previously were only available in the Library. With MARC records for individual titles libraries may enter individual titles into their OPACS as well as providing access to the entire database. Librarians at the University of North Carolina at Greensboro have incorporated these tools into online guides for subject areas and specific courses. These resources also provide new opportunities for teaching the value of specialized encyclopedias. Instructors may display an article on the screen and illustrate how an encyclopedia article can help students get background information on a subject and refine their research topic. An item may be selected from the bibliography of an encyclopedia article and then the OPAC checked to show the usefulness of using the reference list. Because the students’ attention is focused in one place this method is a more effective teaching tool than passing print encyclopedias around the classroom.
 

II - 17     Patient 101: Taking Charge of Your Healthcare by Using Evidence-Based Information
Colleen Kenefick (colleen.kenefick at stonybrook.edu) and Susan Werner, Health Sciences Center Library,
Stony Brook University, Stony Brook, NY (susan.werner at stonybrook.edu)

This poster examines the integration of Internet consumer health information literacy instruction into a medical school’s Mini-Medical School program. Each year, community residents register to participate in this eight week sponsored program. “Patient 101: Taking Charge of Your Healthcare by Using Evidence-Based Information” is presented as a two-hour session. The library provides all curriculum development, teaching staff, facilitators, and technical support for instruction to foster best practices for searching and evaluating Internet health information. Since these are hands-on sessions, almost all public service and information systems staff are involved in this outreach program. Since the program’s inception in 2000, the library has been an active participant. Mini-Medical School covers a wide range of medical and health topics exploring diverse healthcare and related issues. In five years, over 900 community members have chosen this opportunity to improve their Internet consumer health information literacy skills. Evaluation form results demonstrate that 94% agreed that presented information was useful to them and that the librarian instructor was extremely effective. Targeted pre-session skills surveys divide participants into beginner, intermediate, and advanced computer skill level sections. A post-session test is used along with a program evaluation form.
 


II - 18     Raising the Cultural Awareness of Pre-Service Teachers: A Faculty-Librarian Collaboration using an Inquiry-based Research Project to Authenticate Children’s Folktales
Jane Smith, Texas A&M University, College Station, TX (janesmith at tamu.edu)

Pre-service teachers in a junior-level reading course, Teaching Reading through Children's Literature, examine the cultural authenticity of a children's picture-book adaptation of a traditional tale. Using resources found in and through the library, students determine if the author and the illustrator accurately portray the culture depicted in the work. During this process, pre-service teachers realize the importance of cultural accuracy to the culture portrayed and to the book’s intended audience. To ensure that the students understood each component of the assignment, the education librarian and the instructor selected a folktale and spent several class periods modeling the steps involved in completing the project. The instructor modeled the authentication of the text, the librarian modeled the authentication of the illustrations, and together they retold the folktale. This poster session describes the need for culturally authentic children’s literature, the faculty-librarian collaboration involved in the implementation of this inquiry-based research project, the steps involved in the authentication process, and the information literacy skills needed to complete the assignment. Results of the authentication project modeled by the librarian and instructor, the assessment tool used to evaluate the assignments and observations made by the students regarding the significance of the project are included.
 

II - 19     Supporting Campus Support Staff: Library Outreach to Secretaries & Others
Kathryn Millis (millisk at depauw.edu) and Tiffany Hebb,
DePauw University, Greencaslte, IN (thebb at depauw.edu)

Most academic libraries have reference and instruction goals and plans for students and faculty, but fewer target other campus constituencies. Department secretaries and staff in most campus offices have information needs that our resources and services address. They need and deserve our help learning new library resources just as much as do our core patrons. Faculty members regularly ask department secretaries to find articles and print or post them to BlackBoard or WebCT, or to gather information about desired textbooks, potential publishers, etc. Staffs in other offices (e.g., multicultural affairs, athletics, or financial aid) need information about successful projects at peer institutions; about laws, grants, and government programs; about serving special populations, etc. A few attended campus wide workshops on our new catalog, etc., but most assumed that our target audience was students and faculty, not them. DePauw University Libraries have undertaken an outreach & training program to serve these populations. Our poster illustrates how we promote & show how to use: reference services, including phone & chat catalog, databases, SFX, etc., to find known items Interlibrary Loan acquisitions forms local public library & consortial packages & services
 


II - 20     How Past Theory Informs Today’s Information Literacy Practice: Rediscovering Patricia Knapp
Diane Worrell (dworrell at lib.siu.edu), Stephanie Graves (sgraves at lib.siu.edu) and Marta Davis, Southern Illinois University Carbondale,
Carbondale, IL (mdavis at lib.siu.edu)

Few graduate schools of library science offer courses dedicated to library instruction. As such, the historical scholarship of library instruction is often disregarded, despite the fact that job descriptions typically incorporate the responsibility of instruction. New librarians are left to develop library instruction curricula without historical perspective. This study aims to provide historical context for present practices in information literacy, specifically those related to concept-based learning. Many contemporary theories about library instruction and information literacy can be traced back to one key person, Patricia Knapp, a librarian/educator whose lifelong interest in the role of libraries in undergraduate education led her to identify the major principles involved in providing effective library instruction. This historical analysis investigates Knapp’s profound influence on the evolution of modern library instruction. We explore whether her theories on general education and the integration of library instruction still hold true in modern academia. The poster session illustrates how her principles might be applied in today’s era of electronic resources and technological advancements. And finally, this session will demonstrate instructional strategies currently in practice which correspond to the principles of library instruction formulated by Knapp.
 





SESSION III: GLOBAL SOLUTIONS. International Projects in Libraries

Sunday, June 26, 2005
11:00am – 12:30 pm

III - 1     A Central American Sustainable Libraries Success Story: Establishing Protocols for Providing Community Center Services in Nicaragua’s First Lending Libraries and Mobile Projects while Offering International Volunteer Librarian and Student Placements
Jane Mirandette, San Juan Del Sur Biblioteca Movil, San Juan Del Sur, Nicaragua (janem101 at aol.com)

This poster session will explore the establishment of community center services in the mobile library project of the San Juan del Sur Biblioteca Movil and the ongoing development of grassroots circulating libraries in Nicaragua. The three year old volunteer program is being expanded this year with Simmons College GSLIS students and faculty members. A program is being created to offer placement for students and librarians. These volunteers will provide training for the librarians of newly created grassroots libraries and will participate in the mobile projects. A description of this program will be presented and applications for placement will be provided. Protocols for the community center services have been formulated, are ongoing, and are being evaluated. They will be presented and made available to anyone seeking to provide similar services. Graphs tracking the progress of the mobile project will be included. Photos and a quiet power point presentation will demonstrate the impact of this program. Support of the Hester J. Hodgdon Libraries For All Program has allowed the “Library in a Box” project to provide free, or at cost, the necessary systems to initiate modest but sustainable lending libraries and provide seed collections of books in Spanish.
 

III - 2     Thinking Outside the Borders: Library Leadership in a World Community
Barbara Ford (bjford at uiuc.edu) and Susan Schnuer, Mortenson Center for International Library Programs, University of Illinois at Urbana-Champaign, Urbana, IL (schnuer at uiuc.edu)

A National Leadership Grant from the U.S. Institute of Museum and Library Services will develop, test, and implement a library leadership training program to promote greater understanding and appreciation of the world community in which librarians work. The Illinois State Library will partner with the University of Illinois at Urbana-Champaign's Mortenson Center for International Library Programs to bring together Illinois librarians and a group of librarians from among the 86 countries with which the Mortenson Center works. In a second phase the program will include mid-career librarians from Mexico and librarians from Arizona and Nebraska. The three-year program will focus on leadership issues including negotiations, empowerment, fundraising and advocacy. The issues of preservation and technology will be highlighted and librarians will work together on case studies and exercises to enhance preservation skills, their understanding of technology, and their ability to work with colleagues from other countries. The leadership modules developed for the grant will be available for colleagues around the world to adapt to their own needs.
 

III - 3     Libraries - Our Passport to Freedom
Beatrice Mbi, Schools Library Project (SCOLIPRO),
University of Ngaoundere, Cameroon (afuh2003 at yahoo.com)

In Cameroon, educational progress is slowest in Adamawa province due to a variety of social, cultural and economic reasons. The School Library Project (SCOLIPRO) strives to bridge this gap by focusing on the children, particularly the girl-child, hoping to catch them young and inculcate in them a love for reading and an inquisitive spirit. That way, a permanent base is laid which can be built upon. The university library started a collaborative program with the public libraries in the Ngaoundere metropolis where all professionals meet to exchange ideas and compare notes on the happenings in the profession. From this meeting, the idea for a children and youth program was born. Generally in Africa, children visualize more than they can verbalize and thus their interest is geared towards songs, dance, drama and outreach activities. Various programs on education, computer training, environment, health, nutrition and, above all, the love for reading were developed. These outreach programs require the active support of the community and this initiative has dramatically changed the lives and perspectives of all. Small wonder little Aisha (7Yrs) calls the program "our passport to freedom": freedom to leave the "Sare" on the one hand and freedom to explore the frontiers of knowledge on the other.
 

III - 4     The Global Performing Arts Database: Creating a Metadata Standard for the Performing Arts
Ann Ferguson (annferg at u.washington.edu) and Rachel Howard, University of Washington, Seattle, WA (rih at u.washington.edu)

This poster session will provide an introduction to the IMLS-funded Global Performing Arts Database (GloPAD) and its metadata schema. GloPAD is a multi-media, multi-lingual, web-accessible database containing digital images, texts, video clips, sound recordings, and complex media objects related to the performing arts. GloPAD is a project of the Global Performing Arts Consortium, an international organization committed to using innovative digital technologies to create easily accessible online resources for the study of the performing arts. GloPAD draws on performing arts collections from around the world, including such diverse institutions as the St. Petersburg State Museum of Theatre (Russia), the Necessary Stage of Singapore, the Theatre Collection of the Museum of the City of New York, and the Thang Long Water Puppet Theatre in Hanoi. Thanks to its diverse global content, multi-lingual functionality, and availability via the Web, GloPAD fosters scholarly and artistic cross-fertilization by breaking down barriers of language, geography, and access. The early development of the Global Performing Arts Database highlighted the need for a metadata standard for the performing arts. With support from a three-year IMLS grant, GloPAD has addressed this need by creating a sophisticated metadata schema that accommodates the particular descriptive requirements of performance.
 

I


II - 5     A Large-Scale Public Library Renovation in Taiwan
Mao-Song Huesh, National Taichung Library in
Taiwan (amy at ntl.gov.tw)

There are 525 public libraries, including national, city, county, and village libraries, in Taiwan. As most of them were built in 1980s, they are not fit to meet users’ needs in the current digital environment. In 2003, in order to upgrade the quality of public library services in Taiwan, the central government approved a budget of NT$ 1.2 billion (US$ 4 million) for a large-scale public library renovation project in 301 public libraries. National Taichung Library was designated as the coordinating library for the project. The 301 libraries were divided into eight groups according to geographical area, and a steering committee was formed, consisting of 96 committee members from the fields of library and information science, architecture, space design, literature, and history. 96 committee members were assigned to one of eight groups to give suggestions on renovation, improvement, replacement, and service programs for each library. The project was executed and completed efficiently and effectively in June 2004. This poster presentation will display the results of the renovation, improvement, replacement, library management, and services of the 301 public libraries in Taiwan.
 

III - 6     Opening Doors In Paradise: The Power of a Library Card
Rachel Fenske,
Eastern Washington University, Cheney, WA (rfenske at ewu.edu)

During my sabbatical, I studied the development and integration of information literacy skills among high school students on the small island of St. Croix, US Virgin Islands. I worked with librarians and faculty to bring awareness to the "Information Literacy Standards for Student Learning" and to determine factors that impede or facilitate progress. One school was very limited in their print collection and had no subscription based electronic resources. Students were retrieving information for class assignments using “the web” and did not know how to critically evaluate this information. The Virgin Islands Public Library System had many electronic resources available; however, no one knew how to gain access to these resources or how to use them. The collection would enhance the school resources and open doors to credible information for these students. By simply obtaining a library card, access was unlimited. Library field trips were organized, students obtained cards, and library assignments were developed to incorporate these resources for class projects. The public library was a bridge to digital information and exemplified the important role they play in schools. Collaborative and creative efforts to bring secondary school students to the public library were crucial to their educational success.
 

III - 7     Texas A&M University At Qatar (Tamuq): Establishing of a New Library from the Sand Dunes to Full Services
Charles Gilreath, Texas A&M University Libraries, College Station, TX (charles-gilreath at tamu.edu)
Suzanne Gyeszly, Texas A&M University-Qatar, College Station, TX (suzanne.gyeszly at qatar.tamu.edu)

Texas A&M University (TAMU) joined other U.S. institutions in Qatar’s “Education City” venture, aimed at providing fully accredited American degrees in engineering disciplines in the Arab Gulf region. Between May and September, 2003 Texas A&M University Libraries faculty created a branch library in Qatar supporting four undergraduate degrees in mechanical, chemical, electrical, and petroleum engineering. TAMUQ faculty and librarians hired from their home institution provide instruction and other educational services, including access to library resources for each program. In order to accomplish this formidable task, TAMUQ Library employed several strategies. A book vendor was engaged to provide shelf-ready volumes for the opening day collection in Doha in September 1, 2003 and procedures for technical support and document delivery from the TAMU Libraries in College Station were developed. IP addresses for TAMUQ registered users were added to existing university online licenses, and additional full-text resources were licensed to increase the electronic availability of information to students in Qatar. Now TAMUQ campus is in its second full year of operation. TAMUQ Library is successfully providing almost the same services to its nearly 100 students and faculty in Qatar as available for all TAMU students in College Station over 8,000 miles away.
 

III - 8     Cultivating the Reading Garden in the Taipei Public Library of Taiwan
Yun-feng Poh, Taipei Public Library, Taipei, Taiwan (poh at email.tpml.edu.tw)

To promote the atmosphere of reading and developing reading habits in children, Taipei Public Library has made every effort to improve space design, introduce suitable books, and provide several reading programs over recent years. By improving spatial arrangement and establishing abundant English as well as Chinese picture books, children in the library can enjoy reading much more and expand their international vision. By editing and publishing “good books” directories in both print and CD-ROM formats every year, children, parents and teachers benefit. By providing multiple reading programs, children can explore related subjects and knowledge more, and enjoy reading from the books, films, and activities. Narrative text and photos in this poster session will show how children in Taipei enjoy reading from these efforts.

III - 9     Enhancing Access to Health Care Information through Converging Technologies: the Indian Experience
Maitrayee Ghosh, S.P.College of Engineering,
University of Mumbai, Mumbai-400058, India (mrghose at vsnl.com)

In developing countries like India people continue to die from various health related complications, infection etc. due to a lack of healthcare information. India has a tremendous potential to offer easily accessible health care information services that are on par with international standards. Unfortunately, though the scope of IT usage in health care is very wide, its usage and penetration level in India is still very low for a variety of reasons. The use of Tele-linking in rural health care is essential in a vast country like India so that minor health problems can be taken care of locally and only major cases need to come to metros. There is a felt need for providing health information services through public libraries to the illiterate rural population in India, who are increasingly making themselves vulnerable to HIV /AIDS. Medical libraries in India need to develop a very high tech information system. It is logical that Public Libraries should take a lead in developing partnerships/consortia with medical libraries to ensure that access to health care information is readily available across the country. This poster session explores the avenues created by ICT enabled networking processes in providing healthcare information to underprivileged rural poor and the possible role of public libraries in this process.
 

III - 10     Children’s Services in School Libraries of Patiala City: Outcomes of a Plan
Trishanjit Kaur,
Punjabi University, Panjab, India (trishan29 at yahoo.co.in)

Library services for children in schools are very important as they form the foundation for life-long involvement in library settings. The services provided by the libraries in Patiala, India, vary from school to school. A study was carried out in the schools throughout the city to discover the position of libraries and their services in different types of schools including private, government, and public institutions. The study also included the services offered by the public library’s Children Section. A plan was developed for these school libraries to improve their library services by introducing new services and awareness programs for the school children including: story telling, quiz competitions, puppet shows, summer vacation programs and many others. This poster session shows and discusses the encouraging outcomes of this program.
 

III - 11     Russian Librarians Visit New York
Beth Evans (bevans at brooklyn.cuny.edu) and Paraskeva Dimova-Angelov, Brooklyn College of the City University of New York, Brooklyn College, NY  (pdimova at brooklyn.cuny.edu)

An eye-catching and informative display documents the participation of the Brooklyn College Library of the City University of New York in the first Open World Leadership Program organized to bring library managers in Russia to the United States (http://openworld.aed.org/Libraries%20Announcement.htm). The Brooklyn College Library hosted a delegation of four librarians coming from as diverse settings as a Children's Library in Krasnodar to the Open Society Institute at the Vladivostok University Internet Center. The program included visits to academic, research, public, special and school libraries, stops at cultural attractions and outings to distinctive neighborhoods of New York. The program opened with an overview of libraries in the United States, a glimpse at current library school education and a look at the future of American libraries. A formal reception with politicians as well as more relaxed evenings in the homes of host-families provided opportunities for extended conversation and nurtured the bonds that developed between professionals from both nations. The poster display includes text and photographs describing both the specific Brooklyn College Library experience as well as the Open World Program. It also includes extensive printed literature giving background on the program and the participants and a CD-ROM Powerpoint slide show highlighting the visit. Authentic Russian candy served in a hand-painted Hohloma bowl will welcome convention attendees viewing the displays.
 

III - 12     Japanese Academic Libraries: Similarities and Differences to United States Academic Libraries.
R. Cecilia Knight,
Grinnell College, Grinnell, IA (knight at grinnell.edu)

During the 2003-2004 academic year I distributed a survey to Japanese academic libraries in order to compare typical practices in the United States and in Japan. I asked questions about what types of services Japanese academic libraries offer. These included circulation of books, periodicals, and non-book materials; interlibrary loan services, reference services, reserve services, types of databases offered. I also asked questions about usage patterns by undergraduate students; whether they were doing research beyond the class readings; if they utilized any of the databases that are primarily in western languages. I worked with translators in doing the survey since I do not have enough Japanese to communicate and I did not assume that Japanese librarians would be fluent in English library jargon. I also had the translators create documents in Japanese and English so that I could share the results with all of the respondents. Three Japanese librarians who had excellent English language skills invited me to visit their libraries. I was able to clarify some of the responses that I had received and experience the settings that services are provided in.
 

III - 13     Training For Automation in the University of Zimbabwe Library
Josephine Florence Gurira, University of Zimbabwe, Harare, Zimbabwe (Jfh_gurira at uzlib.uz.ac.zw)

This proposal for a poster session discusses and shows pictures of steps taken towards automation in the University of Zimbabwe Libraries. The university is celebrating its 50th anniversary. One of the milestones achieved is to have an automated library system (innovative). In preparations for this, many discussions and debates were held. Proposals were sent to administration and to donors for funding. Training for Automation started with stand alone work stations for word processing, e-mail, and CD-ROM database searching. Workshops were held for training librarians followed by demonstration workshops for the faculty. Installation of a campus wide network made it possible for staff, faculty and administrators to access the catalogue from anywhere on campus. Compulsory library information literacy skills classes for all first years in September 2004, has made the library central to all learning going on at the UZ. There is a wide acceptance of collaborative teaching of information literacy skills with the Communication Skills Centre by both students, faculty and administration.

III - 14     Gathering of Readers: A Virtual Celebration of International Indigenous Reading and Culture
Loriene Roy (loriene at ischool.utexas.edu), Deborah Smith (dmaismith at yahoo.com), and Vanessa Chavez (vanescha at mail.utexas.edu), School of Information , The University of Texas at Austin, Austin, TX

Schools serving indigenous children from around the world were invited to participate in a Gathering of Readers, activities that honor reading while creating a dialogue on the role of libraries in sustaining indigenous cultures. The celebration took place during the week of April 10-16, 2005, National Library Week in the U.S.. Schools were invited to submit content for a project Web site on how they promote reading and culture. Schools introduced themselves through narrative descriptions, sharable images, and information about the cultures they represent. In addition, the Web site hosted an online Powwow, Story Weaving, and games. The Powwow served as a virtual space for classrooms around the world to share their opinions about reading and books as well as sharing who they are as individuals and as members of their cultures. The Powwow also provided a venue for introducing recommended books and authors. The Story Weaving was a progressive story with classrooms collaborating in building an original story, one sentence at a time. Games included a virtual scavenger hunt. Teachers were then able to download a certificate of completion for participating students.
 

III - 15     We're All Librarians, Right...?
Mary Wilkins
Jordan, University of North Carolina, Chapel Hill, NC (wilkinsj at email.unc.edu)

Of course we are all librarians! But looking at how different countries educate their librarians can be not only interesting, but also give us some insights into the things that make us all the same around the world, as well as understanding what things different countries find important for their information professionals. This session will present some of the ways different countries train new librarians, to give us a better sense of what things they find important.
 

III - 16     Serving the Children of a ‘Rainbow’ Nation: Unique Challenges and Wonderful Surprises at the Port of Spain Children’s Library
Sujin Huggins, National Library and Information System Authority (NALIS), Port of Spain, Trinidad (sbhuggs at wow.net)

Trinidad and Tobago has often been described as a ‘rainbow’ country primarily because of the ethnic composition derived from its colonial past. This milieu, at a glance, includes people of African, Indian, European, Asian descent and many others. Further, this level of diversity is manifested in the religious, linguistic and cultural organization of the society; as evidenced by the range of public holidays; place names; and festivals influenced by the complexity of racial contact. It is easy to acknowledge that one is ‘Trinidadian’, but within that label, one is also the product of a very specific ancestral heritage. Meeting the needs of the children of Trinidad and Tobago through the Library service, therefore, presents unique challenges that must be addressed. Fundamental to achieving the Library’s mandate is the question: “Is the ‘rainbow’ represented in everything we undertake?” Invariably, all of the key areas of librarianship assume dimensions that present unique challenges that must be overcome and learning experience that are invaluable. Through a range of media, this presentation will focus on these challenges and payoffs in relation to the Children’s Library of the National Library of Trinidad and Tobago with the intention of sharing yet another perspective on diversity.
 

III - 17     Shaping the Future: A Librarian's First Experiences in e-Learning
Mei-Mei Wu, National Taiwan Normal University, Taipei, Taiwan (meiwu at cc.ntnu.edu.tw)
Ssu-Hwey Wu (fs at mail2000.com.tw)

In the e-Learning society, librarians as well as schoolteachers are in the leading position to educate students and citizens to obtain information literacy skills in order to effectively use information and communication technology. These skills include being able to think and evaluate web pages critically as well as being able to read and present new knowledge innovatively. In order to do so, library schools in Taiwan provide programs enhancing their students’ information literacy skills. This poster will present the findings from an action research project showing how an MLIS program at National Taiwan Normal University was designed to fulfill such a purpose. Twenty-five graduate students participated in the research methods class and a blended e-Learning course design was applied. Students were asked to keep journals and qualitative methods were then used to analyze the journal contents. In addition to presenting the findings of the study, further suggestions for implementing e-Learning education will be reported.
 

III - 18     Building an Online International Research Learning Community
Vanessa Middleton,
Wayne State University, Detroit, MI (ah4674 at wayne.edu)

Advanced telecommunications has revolutionized how individuals and organizations communicate, interact, and exchange ideas. Technology is seamlessly integrated within library service provisions. However, the library profession has been slow to adopt web conferencing technology as a tool to enhance professional development opportunities. Web conferencing is not new, but it can revolutionize how librarians create, interact and build knowledge communities. Many opportunities to participate in professional development experiences are limited by time, cost, and distance. In addition, many local, state, and regional professional library associations often reinvent the wheel within their limited geographic space and time. However, the library profession has evolved and requires the constant exchange of innovative ideas, networking, and collaboration across regional and national boundaries. I will share my personal experience of participating in a completely virtual/online conference. October 2003 marked the 1st Annual Learning Times Online Library Conference sponsored by ACRL. I will provide a tour of several online learning communities, highlighting special features and communication tools. I will provide a live demonstration of a newly formed international research online learning community of librarians and faculty. Participants will learn how web conferencing software can be utilized to bridge the global divide.
 

III - 19     Digital Libraries of Intellectual Property Protection in China
Wende Zhang, Library of Fuzhou University,
Fuzhou, China (zhangwd at fzu.edu.cn)

This poster session examines intellectual property protection issues in relation to digital libraries in China. In addition to general issues related to the creation and management of the intellectual property in digital libraries, issues to be examined and discussed include: file transfer protocol (FTP), image linking, access control technology, secret key management, and the following technologies for protection: encryption arithmetic, digital watermark, virtual private networks (VPN), and firewalls.
 

III - 20     Providing Library Services For Doctoral Level International Engineering Students: Challenges And Opportunities
John Forys, Jr. (john-forys at uiowa.edu) and Jiannan Wang, University of Iowa, Iowa City, IA (jiannan-wang at uiowa.edu)

International students comprise a significant percentage of engineering graduate students in American universities. This is particularly true at the doctoral level. At the University of Iowa, 70% of all engineering doctoral students are international students. These students are a very important segment of our user population because of their numbers, the heavy use they make of library resources, and the relationship of their informational needs to faculty research. Although a number of studies have been done concerning the informational needs of international students, none has focused explicitly on the needs of doctoral engineering students. The presenters have developed a survey which they intend to administer to 250 international doctoral engineering students during the spring of 2005. The questions on the survey deal with basic demographics, barriers to finding information, informational needs, and possible steps that the library can take to help these students overcome barriers to finding technical information, and ensuring that they are provided with library services tailored to their specific needs. The poster session will present the results of this survey, and steps that the Lichtenberger Engineering Library plans to implement in the fall of 2005 to improve services to our international graduate students.
 




SESSION IV:  Outreach:  Posters on Interlibrary Cooperation, Library Services to Special Groups, and Reference and Information Services  

Sunday, June 26, 2005
1:00pm – 2:30 pm

IV - 1     A New Approach to Faculty Outreach: Actively Offering Publishing Assistance
Lisa Nickel (lnickel at email.uncc.edu), Mary Metzger (mcmetzge at email.uncc.edu), and
Anne
Osterman, University of North Carolina, Charlotte (aosterma at email.uncc.edu)

The Library Liaison Program at UNC Charlotte has traditionally offered a service for departmental faculty that provides them with a ranking of the prominent journals in their field(s) according to criteria such as impact factor and total citations. Additionally, librarians help faculty chart their own citation history or create citation alerts with ISI’s Web of Science. However, this service occurs only upon request and seems underutilized. A more proactive approach is needed. This pilot project involves providing faculty members of four departments with a newsletter that includes, among other items, a list of the prominent journals in the department’s field(s), submission guidelines for the top 10 to 15 journals, and a link to a web-based tutorial on personal citation evaluation. It also involves hosting relevant roundtables and speakers who will focus on issues of publishing in the academic world such as peer review and article submission strategies. The value of this service will be evaluated based on feedback from and interest generated among the faculty members involved in the project. This poster will outline the main elements of the service, describe faculty input, and suggest adaptations that would enable this service to be put in place at other academic libraries.
 

IV - 2     Quality Service and Today's Reference
Pauline D. Manaka (pdmanaka at uci.edu) and Kathryn Kjaer, University of California, Irvine Libraries, Irvine, CA (kkjaer at uci.edu)

In order to ensure the highest quality of reference service in a rapidly changing environment, the University of California, Irvine Libraries has instituted a process to develop and implement quality standards for reference service providers. Inspired by RUSA’s Guidelines for Behavioral Performance of Reference and Information Service Providers, we are focusing on all aspects of reference: desk, online chat, email, research consultation, etc. Our process began with the appointment of a Quality Reference Service Team (QRST) whose charge was to recommend guidelines for behavioral performance specific to UC Irvine, investigate ways to measure user satisfaction, and suggest methods to train reference staff and evaluate customer service. After review and enhancement by the Public Services Assessment Team, a customer service statement and guidelines based on RUSA’s have been adopted by the UC Irvine Libraries. Next steps include designing user feedback mechanisms, developing staff training programs, and implementing assessment and evaluation procedures.
 


IV - 3     Reference on the Road: Challenges of a Mobile Reference Service.
I. Marina Salcedo,
University of Florida, Gainesville, FL (msalcedo at ufl.edu)

The projected two-year long renovation and closure of the Humanities and Social Sciences Library at the University of Florida that began December 2003, provided a perfect opportunity to take reference out of the traditional library setting to outdoor spaces. A mobile reference unit with a portable table and canopy equipped with a wireless tablet PC was purchased by the Libraries in July 2004 to take us on the road. After three semesters of service, a great deal has been learned about the challenges and opportunities that this type of mobile reference service can bring. This poster session will graphically present the practical issues involved in providing a mobile reference service such as equipment selection, staffing, environmental concerns, ways to take advantage of existing campus resources and assessment.
 

IV - 4     Researching Alternative Publications
Hong Wang (wanghong at csus.edu) and Bill Kristie, California State University, Sacramento Library, Sacramento, CA (bkristie at csus.edu)

Alternative publications are a unique library resource for social science research. They are usually referred to as non-standard and non-establishment publications, and they have their own indexes with specific finding guides that are not included in conventional periodical indexes or databases. In addition, with a substantial number of full-text documents prior to the 1980s only available on microfilm, researchers often find it difficult to locate items without knowing these indexes or how to use the finding guides. This poster session is designed to be a step-by-step research guide for finding alternative publications. Starting with a definition of alternative publications, the session outlines a basic research strategy utilizing print sources, databases and microfilm. While traditional way of research is covered for print sources, equal attention is given to computer related research. It concludes with an annotated bibliography of major alternative publications collections, indexes, guides, databases, other reference sources and suggested websites to alternative organizations and publishers. This session reacquaints many librarians to a time, decades ago when print resources and “manual” research were the general practice in libraries. This poster session is of interest to social science librarians and reference librarians. Handouts and a list of resources are provided.
 

IV - 5     The Peer Model & "One Big Desk:" Addressing the Demands of Technology at the KU Libraries.
Nikhat Ghouse,
University of Kansas, Lawrence, KS (nghouse at ku.edu)

The emphasis on technological change and the responsibilities that come with it have influenced the University of Kansas Libraries (KU Libraries) to utilize our undergraduate and graduate employees as the first line of contact at all service desks (known as tier 1). The tier 1 staff are trained to answer basic reference questions are taught to refer questions beyond their knowledge to either Library staff (tier 2) or Library Faculty (tier 3) who are available through out the day to assist tier 1 students. The Anschutz and Watson Libraries began investigating the peer model in September 2004, and the implementation of the model took place in October 2004. A variation on the “Brandeis Model ,” the goal is to create “one big desk” in the main libraries that will house reference services, access services and a reference telephone service. To this end, some progress has been made in integrating these three services separately but behind one area at the Anschutz Library. The continued integration of services to “one big desk” in both libraries will be addressed in this poster session along with the progress to date on the training of tiers 1 and 2.
 

IV - 6     Qualitative Measures for Academic Libraries: Statistics for the 21st Century Reference Librarian - Part 2
Bella Karr Gerlich (bg2r at andrew.cmu.edu), Jean Alexander  (jeana at andrew.cmu.edu), and Lynn Berard, Carnegie Mellon University, Pittsburgh, PA (lberard at andrew.cmu.edu)

With the commercialization of online resources and technical know-how of users, reference librarians are being sought ought for their expertise in knowledge management/subject specialization. Statistical measurements do not adequately reflect the effort of this work. The practice of counting interactions is flawed –this methodology measures only the number of questions and not the effort/skills of the librarian. In 2003, the CMU Libraries presented a three week study that tested a variant way of statistical gathering using a scale of 1 – 6 and measures the effort/skills spent when answering questions/assisting with research. This session will exhibit the results of the subsequent year long (2003-04) study using the scale. We propose to present statistics, research, methodology, scale definitions, sample questions and observations. Study results will be displayed using illustrated color graphs/charts. 1 – 6 Reference Scale (abbreviated content) 1 Answers require least effort, no specialized skills. 2 Require more effort, but only minimal knowledge skills. 3 Answer includes consultation of reference materials/instruction. 4 Information requests require the consultation of multiple resources/personnel and reference knowledge/skills. 5 Substantial effort and time assisting with research/finding information. Subject specialists consulted. 6 Inquiries/requests for information can’t be answered on the spot. Staff providing in-depth research/services for specific needs.
 

IV - 7     Training Students for Reference Service
Ruth Connell,
Valparaiso University, Valparaiso, IN (Ruth.Connell at valpo.edu)

At Valparaiso University’s (VU) Christopher Center for Library and Information Resources, trained student assistants are employed in the Reference Department. These students are responsible for answering many reference questions. The use of student assistants in reference is disparaged by many in the library community, but at VU it is a necessity. The reference student assistant training program is in its fifth year, and consists of a series of paper quizzes, some computer testing, and a great deal of face-to-face, verbal instruction. Student assistants are tested throughout the year, and then given a cumulative test at the end of the year to see how much information they have retained. The cumulative test has shown that students retain the majority of information covered in quizzes during the year. This poster session would include handouts, examples of quizzes, and student assistant feedback from the program.
 

IV - 8     CHARTing Health Information for Texas: Providing Context and Instruction for Health and Vital Statistics
Helena VonVille,
University of Texas School of Public Health at Houston, Houston, TX (Helena.M.VonVille at uth.tmc.edu)

Locating health statistics can be a frustrating and time-consuming experience. CHARTing Health Information for Texas was designed alleviate that frustration by providing a “one-stop shopping” approach. The Web site provides a comprehensive collection of links to health data and vital statistics for the state of Texas down to the county level. The site is organized by cause of illness, injury, or death (e.g. cancer, infectious disease, suicides and accidents) for easy navigation. Community characteristics are also included: school and school district reports, criminal justice data, environmental information, risk behaviors, and socio-demographic data. Through collaboration and partnership, instruction has been provided throughout the state of Texas to public, community college, university, and medical librarians, as well as to public health practitioners, faculty and students, researchers at non-profit organizations, nurses, doctors, and others in health-related fields. Of the 150 participants to date, when surveyed, 98% indicated they have a good to excellent ability to retrieve morbidity and/or mortality data. All but 3% felt they understood the basics of health statistics principles. A follow-up survey will be conducted to determine if additional training is necessary. The Web site is a unique and valuable resource, and additional development and training are warranted.
 

IV - 9     Chatting Up Our Patrons: Virtual Reference At The UCF Libraries
Jason Martin (mjmartin at mail.ucf.edu) and David Woolard, University of Central Florida, Orlando, FL (dwoolard at mail.ucf.edu)

Recent advances in computer technology have made it possible for library users to log on anywhere in the world and research a topic. With this amazing technology comes the question, how will people receive the reference help they need? Less people coming into the library does not mean less questions, it simply means less questions at the Public Services Desk. So how will people get the reference help that they need? The UCF Libraries have spent much time analyzing this question by collecting reference service statistics. Our statistics show that more and more of our library patrons are using methods such as on-line chat and telephone rather than asking the traditional face to face reference question. Using statistics and comparative graphs this poster session will attempt to show that while questions asked at the Public Services Desk have declined in recent years, questions asked via our “Ask-A-Librarian” virtual reference service have increased in almost the same number. This poster session will further explore how “Ask-A-Librarian” usage has increased following improvements in our virtual chat software, the addition of a toll-free phone number, and marketing of our “Ask-A-Librarian” service. Copies of statistics and promotional material will be included as handouts.
 


IV - 10     Cited Reference Searching
Marcia Henry, California State University Northridge,
Northridge, CA (mhenry at csun.edu)

Searching for cited references has had important implication for bibliographic research. It has offered a way to retrieve related research without reliance on keyword selection, but it has also been an important indicator of research value. Highly cited research enhances the research and its parent organization as well as the journal or publisher where it first appeared. This poster explores the retrievals and mechanisms involved in searching not only the ISI Science Citation Index, but indexes such as CINAHL, full text subscription databases such as Science Direct, as well as search engines such as the recently released Google Scholar. The purpose of the poster is to identify and promote new ways to find cited references. It addresses: *High costs of the traditional ISI Citation Indexes *Explores if other methods can pick up additional cited references. *Are open source scholarly journals indexed? Are the cited references in open sources publications identified in the available cited reference databases ? In search engines? A sample web page designed to lead and instruct patrons on how to extend their search for cited references in non traditional ways is given. A list of credits with URLs for other Libraries who are providing tutorials and suggestions on cited reference searching will be included.
 

IV - 11     Let's Talk : Offering Online Reference Service with a Twist
Lisa Vardaman (lisavardaman at troyst.edu), Laura Slavin, (lslavin at troyst.edu), and Brian Webb, Troy State University, Troy, AL (bwebb at troyst.edu)

Troy State University Library is on the cutting edge with the offering of Live Chat Reference services with a twist. Troy State is a university with many sites around the world that do not operate on a regular 9 to 5 shift in the Central Time zone. Live Chat is an online reference service that many academic and public libraries are offering in today’s ever growing technologic library. It is a web based program that students can access from any computer with internet connection. When students enter the Live Chat program they are in a chat session with a Reference Librarian or MLIS student. The twist and advantage that Troy State offers is live human coverage 24 hours a day 7 days a week. This service is possible because of the arrangement that Troy State has forged with the University of Alabama’s SLIS program and the University of Hawaii’s SLIS program. This poster session will present a visual representation of the sites covered by the Troy State Live Chat service and the SLIS schools involved in covering the chat service. We will have the basic definition of Live Chat along with examples of real online chat sessions.
 

IV - 12     More Chat, Less Staff: A Model for 24/5 Chat Service
Marianne Bracke (brackem at u.library.arizona.edu), Michael Brewer (brewerm at u.library.arizona.edu), and Dan Lee, University of Arizona, Tucson, AZ (leed at u.library.arizona.edu)

Virtual reference has not been an overwhelming success at many libraries. Accordingly, staffing models for the service are being adjusted in many places. Like many libraries, the University of Arizona Libraries (UAL) initially used a staffing model in which service was only available for limited hours and was not provided from the Public Services Desk. Many libraries have contracted with other service providers or joined a service consortium to increase service hours without the expense of adding staff. At UAL, a local solution for staffing was chosen for two reasons. First, many questions asked were locally specific and would not be easily answered by staff outside UAL. Second, the virtual reference service was often used by patrons in the library. Local service allowed librarians to go to the users, or vice versa, to work on especially difficult questions. A staffing model has been implemented in which service is available 24 hours a day, 5 days a week and requires no additional staffing. In this way, UAL is able to expand reference service to remote users as well as those in the library who are unable or unwilling to leave their computers at no additional costs.
 

IV - 13     Outsourcing Virtual Reference in an Academic Library: How Does it Work?
J B Hill (jbhill at selu.edu) and Cherie Madarash-Hill,
Southeastern Louisiana University, Hammond, LA (cherie.madarash-hill at selu.edu)

Outsourcing of behind-the-scenes library activities, e.g. the cataloging and processing of materials, is an established practice. With the advent of virtual reference, the outsourcing of a portion of public service is also now possible, enabling libraries to offer more hours of service at a lower cost with little awareness on the part of patrons. This presentation examines management issues related to staffing a virtual reference service using external librarians, based on the experience of Southeastern Louisiana University. In 2003 and 2004, local librarians teamed up with librarians employed by partner libraries or “Librarians By Request” to provide a 24/7 virtual reference service. As a result of the collaboration and outsourcing, 85% of the hours and 75% of the questions of the university’s patrons were covered by external librarians. A comparative analysis of patron satisfaction surveys and virtual reference transcripts indicates that while there is some degradation of service in relying on partner librarians and outsourced company librarians to provide coverage, it is possible through proper planning, training and communication to create and maintain a high quality 24/7 virtual reference service through outsourcing.
 

IV - 14     A Partnership for Service: Reference On the Go with the Mobile Librarian for Education Project
Laurel Haycock (hayco001 at umn.edu), Vicki Glasgow (blibvlg at umn.edu), Lynne Beck (l-beck at umn.edu), and  Virginia Gunville Bach, University of Minnesota Libraries, Minneapolis, MN (v-gunv at umn.edu)

When we offered to provide desk-based field librarian service situated in the U of MN College of Education and Human Development, college administrators challenged us instead to create an alternative model for reference appointments. They believed that the fixed desk service model would be an inefficient use of our time, and would not optimally serve users geographically distributed and on campus at various times. In this partnership, the college provides significant technology support including web site development and maintenance, college-wide promotion, and linkage on their web site. We bring library expertise and staffing of appointments to the partnership. The Mobile Librarian for Education web site features a contact point for self-service scheduling of reference consultation appointments at the user’s choice of time and location in the college or library. The project is aimed at increasing user sense of personal control and offering in-person appointments in an increasingly technological library environment. The site is housed on the college servers and increases access with links to other library services including our workshops, email, and chat reference. Our poster will feature images from our mobile librarian web site and our internal mobile staff communications blog.
 

IV - 15     Changing Directions: the Future of Reference at the University of Arizona Science and Engineering Library
Marianne Bracke (brackem at u.library.arizona.edu), Elizabeth Kline (klinee at u.library.arizona.edu), and Sainath Chinnaswamy, University of Arizona, Tucson, AZ (chinnaswamys at u.library.arizona.edu)

This study assesses a new staffing model for reference services, the effectiveness of staff training for this model, and the ultimate impact on customer service. Training effectiveness is being measured by assessing performance through coaching, developmental reviews, observations, and evaluation of referrals made to subject librarians. Customer perception is being evaluated through the Customer-driven Action Process (CAP) survey technique (Cravenho and Sandvig, 2003). Together, these evaluative techniques will indicate the level of success of the new staffing model. Multiple sources of evidence suggested that our current reference and circulation service model needed to be restructured. Analyses conducted by the Finding Information in a New Landscape (FINL) project team indicated that the Library had been providing expensive, “just in case” staffing.  At the Science-Engineering Library, the reference and Public Services Desks were combined into one location staffed by classified personnel, supported by a referral system. Ongoing training of classified staff was necessary, including classroom sessions and coaching from reference librarians. Early results have shown that questions can consistently be answered by classified staff, that there is an increase in librarian/ staff interactions resulting in more appropriate referrals, and that librarians are able to use their time more effectively.
 

IV - 16     Going Beyond the Public Services Desk: Practical Advice for Beginning Librarians about Liaison Activities and Outreach to Faculty/Campus
Amia Baker, Walker Management Library, Vanderbilt University, Nashville, TN (Amia.Baker at owen.vanderbilt.edu), Thedis Bryant, James Earl Carter Library, Georgia Southwestern State University, Americus, GA (thedis at canes.gsw.edu), Adrienne Lee, Cook Library, The University of Southern Mississippi, Hattiesburg, MS (Adrienne.Lee at usm.edu), Richard A. Stoddart, James Earl Carter Library, Georgia Southwestern State University, Americus, GA (stoddart at canes.gsw.edu), Brett Spencer, Amelia Gayle Gorgas Library, University of Alabama, Tuscaloosa, AL (dbspence at bama.ua.edu)

Upon starting their first professional reference positions in an academic library, many new librarians already know that they will provide services at a Public Services Desk within the library. However, many are also surprised to find out that they must perform outreach to the faculty and campus outside their normal Public Services Desk hours. Outreach is becoming one of the most important and unique roles of a librarian at a college campus. It involves crafting library services—collection development, bibliographic instruction, research consultations, web pages—into a customized package that meets the needs of a department or clientele. Since new academic librarians often have little background in this area, we seek to provide practical advice to these beginners from our own experiences as newcomers to the library field. We discuss serving as a liaison, building partnerships across campus, collaborating with faculty, promoting collection development, and integrating live instruction or WebCT pages into a curriculum. Creative ways of serving a department, such as helping distance education classes or offering remote reference hours, are presented. While focusing on the needs of new librarians, seasoned librarians may find new ways of enhancing their outreach through this poster.
 

IV - 17     Making Hay Cooperatively: A Law Center and the National Agricultural Library Cooperate to Digitize Historical Farm Bills for a Cooperative Information Network
Sally Kelley, National Agricultural Law Center, U. Ark. Law School, Fayetteville, AR (skelley at uark.edu)

The National Agricultural Law Center (University of Arkansas Law School), was awarded a Cooperative Agreement by the National Agricultural Library (NAL) to enhance the AgNIC cooperative reference network (http://www.agnic.org) with full-text content; presentation components include an introduction to AgNIC; NAL’s cooperative agreements program for enhancing AgNIC in connection with developing the National Digital Library for Agriculture; the Center (http://www.NationalAgLawCenter.org) as an AgNIC participant; this project’s cooperative agreement goals and the Center’s and NAL’s respective responsibilities; the usefulness of historical farm and commodity bills (1933-1990) to a wide audience and lack of free availability on the Internet; the scanning and digitization process and issues; the final United States Farm Bills page (http://www.NationalAglawCenter.org/farmbills/) and example of digitized legislation; the AgNIC metadata cataloging facility; the AGRICOLA database (http://agricola.nal.usda.gov, First Search, WebSpirs, Westlaw, etc.) and its use of the metadata; the U.S. GPO’s use of the digitized documents, if known by May; possible additions to the NAL Thesaurus; and an evaluation using before-and-after statistics for the farm-bill page and feedback from AgNIC partners. This poster session would complete the last part of the agreement, which is to further reach out by presenting the cooperative project at a national librarians’ meeting.
 

IV - 18     When You Get to College, You'll Need to Know This: What I Learned When a High School Librarian Interned at the College Public Services Desk
Terry Morriston, Peters Township High School, McMurray, PA (morristont at pt-sd.org)

In the United States, only 50% of those who begin a post-secondary program graduate. Librarians can impact the students’ chances of success by helping students develop the information literacy skills necessary to complete college assignments. However, many practicing high school librarians are not clear on what skills are required by college assignments and college librarians don't often communicate with their high school counterparts. With the cooperation of UNC-Charlotte and UNC-Greensboro programs, I interned at the UNCC Public Services Desk as part of a sabbatical study. By doing so I learned what skills students really need to succeed. The purpose of the session will be to encourage college and high school librarians to participate in cooperative programs like this one.
 


IV - 19     Perspectives on Southeastern Louisiana University Digital Reference: Cooperation, Collaboration, Connection
Dayne Sherman (dsherman at selu.edu), Sheck Alexia (alexia.sheck at selu.edu), and Rodney Jackman, Southeastern Louisiana University, Hammond, LA (Rodney.Jackman at selu.edu)

This poster session will provide an overview of the experiences and efforts of Southeastern Louisiana University in pioneering digital reference collaboration in the Southern region of the state since 2001. Early practices in making digital reference work are highlighted. The collaborative ventures are detailed along with future aspirations for this innovative service. The digital reference program has undergone constant evaluation, including surveys and statistics relevant to the program’s success and setbacks. American Library Association Annual Conference attendees will come away from the poster presentation with a better understanding of how to prepare for digital reference as a solo or collaborative venture. They will learn the ways in which digital reference can be a successful approach to meeting library users’ needs, as well as to understand some of the necessary tools required in training virtual reference librarians. Additionally, emphasis will be placed upon how potential digital reference librarians can include active evaluative techniques to insure the success of future ventures.
 

IV - 20     Usability Study at J.D. Williams Library, The University of Mississippi
Elizabeth Stephan (estephan at olemiss.edu), Daisy Cheng (dtcheng at olemiss.edu), and Lauren Young, The University of Mississippi Medical Center, Jackson, MS (lmyoung at rowland.umsmed.edu)

Usability studies are normally done in the process of redesigning a library's Web site or changing a site's information architecture. Librarians at J.D. Williams Library, The University of Mississippi wanted to conduct a usability study as a part of the ongoing assessment of the library and its services. Was the home page of the Web site adequately serving the library's primary user group? With the Internet taking such a prominent role in information accessibility, knowing whether the library's Web site was satisfying users' information needs was a fundamental part of fulfilling the library's mission to "increase access to information and communication on campus." This poster illustrates the development and administration of a usability survey and how the study allowed the library to assess its Web site--specifically the home page--and how it served the primary user. The authors were able to see what worked, what didn't, and what needed to be changed. While some problems could be changed through Web design, others would have to be covered through library instruction and one-on-one interaction with patrons.

 


SESSION V:  Connections:  Posters on Cooperation with Non-Library Institutions and Agencies, Inter-library Loan, Library Use Instruction, and Public Awareness  

Monday, June 27, 2005
11:00am – 12:30 pm

V - 1     Revolutionizing Electronic Document Delivery: The Integration of Electronic Reserves, Interlibrary Loan, and Document Delivery
Jeanne Voyles (voylesj at u.library.arizona.edu), Cheryl Neal (nealc at u.library.arizona.edu), and Ellen Knight, University of Arizona Libraries, Tucson, AZ (knighte at u.library.arizona.edu)

By using a systems analysis approach, a team of University of Arizona Libraries staff implemented a plan which merged the work activities of three distinct units: Electronic Reserves, Interlibrary Loan and Document Delivery. The Electronic Delivery Analysis Team (EDAT) was charged with three tasks: increase efficiency; eliminate duplication of efforts and process; and offer new reserve services. The results of EDAT’s efforts are exemplified by the successful implementation of streaming audio and color graphic reserves, full implementation of ILLiad, and merging the scanning and paging processes. This session will also discuss the challenges faced during the systems analysis and implementation phases of the plan.
 

V - 2     Evergreen or Deadwood: Do Tenure-track Faculty Use Interlibrary Loan More than Tenured Faculty?
Kelly Hensley (hensleyk at etsu.edu) and Rita Scher,
Sherrod Library, East Tennessee State University, Johnson City, TN (hensleyk at etsu.edu)

Tenured faculty members in academics are sometimes thought of as "deadwood": branches of the academic tree that no longer produce. Tenure-track faculty are under the 'publish or perish' blade and have more to gain by publishing their work than more seasoned, tenured faculty members. This suggests that junior members of the faculty should use Interlibrary Loan more, as they need supporting material more often in order to determine research direction and for bibliographies when publishing their findings. Three years of Interlibrary Loan borrowing requests were studied to determine whether junior faculty members request more than senior faculty members and to identify any other patterns that might emerge. Results indicate that senior faculty use Interlibrary Loan proportionally more often than junior faculty members, undermining the 'deadwood' label. Barriers to the use of the Interlibrary Loan service by untenured academics are also considered.
 

V - 3     What Do Distance Education Faculty Want from the Library?
Samantha Hines,
University of Montana--Missoula, Missoula, MT (samantha.hines at umontana.edu)

Distance education is a quickly growing phenomenon in higher education. In 2001, the National Center for Education Statistics reported that 56% of all Title IV-eligible, degree-granting institutions were offering distance education courses, an amount that had nearly doubled in the three years since the previous survey. In accordance with the Association of College and Research Libraries’ Guidelines for Distance Learning Library Services and the mission of the library and university, the Mansfield Library at the University of Montana integrates library services into the instruction efforts of faculty both on and off campus. In December 2004, the Mansfield Library conducted a survey of University of Montana faculty who teach courses at a distance. The goals of that survey included: 1.) identifying what distance education faculty need from their library to supplement their instruction; 2.) what services would faculty like to see the library offer to their students and 3.) how can the library best meet the ACRL Guidelines and its own mission. The results of the survey were used to strengthen the design and development of outreach services to distance faculty and students. This poster session outlines the development of the survey, the results of the survey, and the conclusions reached.
 

V - 4     Read to Rover
Margaret Poska, Fremont Public Library,
Mundelein, IL (mposka at fremontlibrary.org)

Come! Sit! Stay! ...at the only poster session in town showcasing the efforts of a real dog! And what better way to show off the unique children's program known as "Read to Rover"? "Read to Rover" is a read-aloud program with a twist: kids do the reading and dogs do the listening! Yes, the dogs are real, and no, they don't care if the kids make a mistake. Fremont Public Library has been hosting this program for the last two years. Children are paired one-on-one with certified therapy dogs for read-aloud practice. The atmosphere is casual, the kids are comfortable, and the dogs are friendly and touchable. It's a winning combination, according to those involved. The kids, the parents, the volunteers, and the dogs themselves (surely!) have all judged the program a winner. Come meet one of the dogs and nose around. You might just want to start a similar program in your library. "Read to Rover": a unique program that went from an idea, to a successful grant, to an ongoing program, to a featured spot on North Suburban Library System's "What's New in Libraries" cable television show and WLS Chicago Channel 7 News. Wag! Wag!
 

V - 5     Implementing Adaptive Technology: Improving Access to Library Resources for Users with Disabilities in an Academic Library
Chricinda McGee, Wayne State University, Detroit, MI (cmcgee at wayne.edu)
Whitney Winberg, Ohio University (ap9290 at wayne.edu)
Fusako Ito, Wayne State University (ap1159 at wayne.edu)

Academic libraries are committed to providing access to library resources for users with disabilities or special needs. While specific numbers are difficult to determine, Wayne State University (WSU) estimates between 3 and 10 percent of students have a physical or learning disability. Students, faculty and staff with disabilities at Wayne State, as well as members of the surrounding Detroit community served as part of the university’s urban mission, have a need for equitable access to the resources of the library. Adaptive technologies offer these users a chance to develop information literacy and computer skills. By providing access to library resources, the Adaptive Technology Workstations provide our target population with opportunities for success in their coursework, research and future employment. The process involved in implementing the workstations is presented including a project outline, sample proposals, and policies and procedures. Adaptive technology equipment and software are displayed and an interactive multi-media training program will be available for viewing. Evaluation results from usage statistics and surveys are included. Future developments will examine further resources available on campus and in the community, and explore other types of adaptive technology that are readily available for minimal cost.
 

V - 6     To Be or Not To Be: International Students and Language Preferences in Library Use
Fu Zhuo (zhuo at libserv.cmsu.edu) and Jennifer Emanuel, Central Missouri State University, Warrensburg, MO (jemanuel at libserv.cmsu.edu) and Shuqin Jiao, St. Louis University, St. Louis, MO (jiaos2 at slu.edu)

Library service to international students is often a challenge because they do not have complete fluency in English nor previous library experience. Some databases, such as Ebsco’s Academic Search Premier, OCLC’s WorldCat and NetLibrary, and JSTOR offer language features (Spanish, French, Chinese, Japanese, and Korean) to assist international students searching for materials. Librarians may wonder how effectively these language features are used. Should librarians point out these features to international students in bibliographic instruction sessions? Do international students or others whose first language is not English prefer to use their native language when using online databases? Are they familiar with English library jargon often used in database search options? A survey of international students at Central Missouri State University and St. Louis University will help provide answers for these questions. Topics covered include the use of multilanguage features, bibliographic instruction given in the students’ home countries, and issues with the literal translation of terms and searches. Survey results will provide information about international students’ language preferences and difficulties they encounter when using databases. Librarians may then be able to tailor instruction to this population in order to meet their database searching needs.
 

V - 7     Toddler Time!
Laura Foye, Branch Children's Specialist, Rockrimmon Branch Library, Colorado Springs, CO (laurafoye at yahoo.com)

The Pikes Peak Library District has developed a Toddler Time program that is interactive, educational and fun for toddlers and parents alike! The program offers some of our youngest patrons the opportunity to come to the library and experience a ‘story time’ that is designed based on their developmental needs and abilities. Parents have the opportunity to network with one another and learn about early literacy. District-wide use of an equipment rotation ensures that programs offer the proper balance of variety and routine for this developmental stage of learning, while making it easy for library staff to put together weekly programs in a matter of moments. Ongoing assessment of this program has shown that attendance is ever increasing. Multiple sessions are now offered at many locations. Come learn about the equipment, rotation and the general program format. See why it is easy to put together a Toddler time in just a few minutes! Browse our handouts and gather information on topics such as Selecting Toddler Books, How Toddlers Learn, Educating Parents During the Program and How to Start Toddler Programs in your Library. 

V - 8     Partnership Approach to Providing Educational Tools for Success
Hazel Walker (walkerh at mail.ecu.edu) and Amy Smith, East Carolina University - Joyner Library, Greenville, NC (smithamy at mail.ecu.edu)

Last year, the Teaching Resources Center of East Carolina University's Joyner Library in Greenville, North Carolina formed partnerships with the College of Education, eastern North Carolina educators, and pre-service teachers to provide resource tools to assist with learning and teaching in the classroom setting. The initiative has three main components: a free library card for educators, a courier service to the public schools in Pitt County (where ECU is located), and access to a resource room, called the ETC Room (Enhancing Teachers’ Classrooms). This particular initiative has been very successful. Over 2,000 educators have received a free educator library card. Presentations concerning the available resources of Joyner Library were given in approximately 30 public schools over the past year. Numerous educators have taken advantage of the different educational materials that are housed in the ETC Room. Items such as a die-cut machine with 200 patterns, an Artwaxer, a laminator, a computer and color laser printer, and a Badge-A-Mint make up the ETC room. Over the next five years, the TRC plans to expand its services to 16 surrounding counties. An outreach librarian position was created in Joyner Library to meet the demanding educational needs of K-12 educators of eastern North Carolina.
 

V - 9     UDLib/SEARCH: A University of Delaware Library/State of Delaware Partnership Providing Online Databases to Public Schools
Dianna McKellar (mckellar at udel.edu) and Erin Daix, University of Delaware Library, Newark, DE (daix at udel.edu)

The University of Delaware Library and the State of Delaware have collaborated on a unique program called UDLib/SEARCH that uses state funds to provide 15 online databases, technical support, and teacher training to all Delaware public middle and high schools. The University of Delaware Library manages UDLib/SEARCH. This management includes negotiating contracts and license agreements pertaining to the program’s databases as well as offering technical support and training on use of these databases. Now in its 8th year, UDLib/SEARCH serves over 61,000 students; reaches classrooms in more than 70 schools; has trained over 5,000 teachers, librarians, and school administrators; and has provided more than 600 workshops and technical support visits. This school year, UDLib/SEARCH received additional state funds to implement the UDLib/SEARCH Elementary School Pilot Program, which extends use of selected databases to approximately one-third of the state's public elementary schools. This poster session will explain how UDLib/SEARCH works and point out the advantages of offering a core group of online databases to schools through collaborations that provide centralized access, training, and technical support. The presenters will also offer tips for gaining support for statewide programs such as this.
 


V - 10     How-to Develop a Marketing Plan for an Academic Library
Toni Tucker,
Illinois State University, Normal, IL (ttucker at ilstu.edu)
Lynda Duke, Illinois Wesleyan University, Bloomington, IL (lduke at iwu.edu)

The importance of promoting library services and programs to users is indisputable; however, developing an effective library marketing plan can be daunting project for those who are new to the task. Much has been written recently about ways to promote the academic library, but there is more to marketing than simply hanging a flyer or distributing a bookmark. Now more than ever marketing should be a part of the library’s overall strategic planning process. Libraries need to develop a marketing plan that incorporates the library’s strategic plan as well as the mission and vision statement. This poster session will provide a step-by-step overview on how to develop a comprehensive marketing plan, from both a public and private institution’s perspective. Examples of strategic planning documents as well as mission and vision statements will be included. Recently developed plans from both a private and public institution will be available for review. Library personnel from all types of libraries will be able to develop a comprehensive marketing plan based on this model.
 

V - 11     If You’re Going To Have a Library Blog, Blog it to their Courseware
Steven Bell, Philadelphia University, Philadelphia, PA (bells at philau.edu)
John Shank, Penn State Berks-Lehigh Valley College, Reading, PA (jds30 at psu.edu)

Many academic libraries are considering or using blogs to create awareness about library services and resources. While a blog can be a powerful marketing tool, in an academic community a significant barrier to achieving success is getting users to regularly read the blog. Realistically, the library’s blog is unlikely to be perceived as so vital that students and faculty will choose to follow it regularly by bookmarking the blog site or otherwise visiting it regularly. This poster session describes how a library blog can be integrated into campus courseware (e.g., Blackboard, WebCT). Using software that converts blog content into HTML code the library blog output can be directly added to students’ course sites. The session will provide explanatory information on RSS and news aggregators, two technologies that are vital to understanding how to create, use, and maximize a blog’s value, as well as the RSS to Javascript software that makes integration into the courseware possible. It will also show the results of a survey conducted to assess the value of a library blog for keeping students and faculty aware of library resources and services. Does a library blog make a difference, especially when integrated into the campus courseware?
 

V - 12     Library Displays as a Public Relations Tool
Gerrie Coy, IUP Stapleton LIbrary Staff, Indiana, PA (gscoy at iup.edu)

IUP's Library is using display cases on its high-traffic first floor to mount a coordinated exhibit program that not only highlights library holdings but involves the campus and local community, too. This poster session will showcase the program with examples from successful displays. The featured display will be the "Register to Vote at Your Library" Exhibit mounted during Fall 2004, and spearheaded by Gerrie Coy of the Library Staff. We chose this display to involve IUP's student body in national politics--many for the first time. In addition to the colorful (and non-partisan) display case, the exhibit offered voter registration forms and absentee ballot applications. The Indiana community participated with local party officials supplying campaign materials and courthouse personnel providing forms. A voter registration link on the Library's webpage complemented the display. The end result of over 900 students accessing the registration link and more than 250 filling out registration forms was impressive. Completed registrations were hand-delivered to the court house so that our students were, indeed, "Ready-Set-Vote" by Election Day. The poster session will also include the process of selecting and mounting displays and a portfolio of the most successful ones.
 

V - 13     Poster Power: Planning and Producing Effective Poster Sessions
Mary Mallery, Montclair State University, Montclair, NJ (mallerym at mail.montclair.edu) and
Frances Kaufmann, ACRL-New Jersey Chapter President, Trenton, NJ (kauf-rock at worldnet.att.net)

Poster sessions address important issues, discuss innovative library programs, celebrate success stories, document research studies, and demonstrate problem solving strategies. Presenters will discuss new formats for making posters come to life and break out of Flatland; review models for how to tell your library's story most effectively; discuss poster protocols and guidelines; and give tips on how to submit a successful proposal for regional and national conferences.
 

V - 14     RATS in the Library: A Welcome Infestation!
Lori Critz, Georgia Institute of Technology,
Atlanta, GA (lori.critz at library.gatech.edu)

So you thought an academic library was only about books, information assistance and students studying late into the night? Think again! As part of the campus-wide Welcome Week, the Georgia Tech Library hosted a RATS (Recently Acquired Tech Students) GAME NIGHT. Co-sponsored by the Office of Information Technology, the event was conceived as a means to market our staff, services and facility to new students. Our renewed commitment to “library as place” has spawned an effort to position ourselves as a campus crossroads – where students will come to study, learn, congregate and have fun! The GAME NIGHT milieu was similar to an old-time carnival. The main attraction was an “UNREAL TOURNAMENT” LAN party - complete with large-screen projections of the ensuing battles, four blistering hours of elimination-style rounds, and a much-coveted I-Pod grand prize. The side attractions included a live DJ, an “animate” Movie Fest, live music and an improv troupe. Surveys indicated a high ‘rate of satisfaction’ with the event – reinforcing the enthusiasm we saw firsthand over the course of the evening. The bottom line? The Georgia Tech RATS went home bleary-eyed and sated, with recognition that the Library is a welcoming center staffed by fun and approachable people.
 


V - 15     Read, Write, Think, Dream: Creating a Community of Adult Readers
Elisabeth Leonard (eleonard at ucsd.edu), Allie Emigh-Carr (aemigh at ucsd.edu), and Katy Farrell,
University of California, San Diego, La Jolla, CA (kafarrell at ucsd.edu)

This poster session will address how to create a successful summer reading program for adults on an academic campus. The Social Sciences and Humanities Library at the University of California, San Diego (UCSD) created the Outreach Committee in spring 2004, with the charge to promote the library to the UCSD community. UCSD staff has a demonstrated need for library resources, but many lack knowledge of the resources and services available to them. Inspired by READ/WRITE /THINK/DREAM art located at the entrance to the Geisel Library, a summer reading program was created by the Outreach Committee. The objectives were to encourage recreational reading, heighten awareness of staff library privileges and educate staff about how to use library resources. Not only did the committee meet the goals of increasing use and awareness of the Library's collection and services, a community of readers was created. Tips for how to create a successful program will be presented, including tips on program development, fund raising, marketing, and assessment.
 

V - 16     The WebJunction Student Liaison Program: Marketing WebJunction Nationally to LIS Students and Faculty
Loriene Roy  (loriene at ischool.utexas.edu), Vanessa Chavez (vanescha at mail.utexas.edu), and Jacob Cleary, School of Information, The University of Texas at Austin, Austin, TX (jcleary at ischool.utexas.edu)

WebJunction.org (WJ), launched in 2002, is an online community advancing public computers in public libraries. OCLC is coordinating WJ development with funding from the Gates Foundation. Marilyn Mason, Principal Investigator, is assisted by Isoph, TechSoup, the Benton Foundation, the Colorado State Library, and an Advisory Committee. WJ offers advice on policies and practices, buying guide, online courses, and advice column. There is a member’s directory, members highlight, newsletter, and a library of the month. In spring 2003, we surveyed students and faculty at 9 programs. Of the 280 student respondents, 17% had heard of WJ; 63% of these had visited the site and 25% were registered members. Of the 16 responding faculty members, 25% had heard of WJ and only one was registered. Efforts are needed to bring the resources available on WJ to the attention to the LIS community. The WJ Student Liaison program is a national network of volunteers involved in raising awareness of WJ among students and faculty. This peer-to-peer liaison community that promote WJ via student listservs and newsletters, answer questions, and provide presentations. Members will participate in the WJ Faculty and Student Lounge. Efforts will be coordinated through a WJ Student Liaison Program Web space.
 


V - 17     Using Library Displays as a Marketing Tool: In House, On the Road, and Online
Michael Aloi (aloim at dowling.edu) and Diane Holliday, Dowling College, Oakdale, NY (hollidad at dowling.edu)

The librarians at Dowling College share techniques to promote the library through the use of displays. These techniques work for all types of libraries and combine the talents and abilities of several different individuals. Whether creating displays in the library or taking them on the road for outreach events, these techniques help establish an active presence in the community and recruit new users. Displays are often overlooked as a marketing tool for libraries. Stimulating and eye-catching displays don’t have to be expensive or time-consuming and can reap large benefits in terms of community visibility. Displays add value to the library’s resources and services by making users--and potential users--think differently about the library’s collections. Techniques covered include: Using community activities to drive display ideas, encouraging staff involvement to create positive buzz, and capitalizing on community ties as a means to inexpensively enhance displays. Design considerations, such as how to use space and color to attract attention in physical settings, are also addressed. Tips for taking physical displays on the road for use as an outreach tool are included, as is a section on why physical displays should have a virtual counterpart.
 

V - 18     Increasing Access to Usable Health Information for Seniors in Northern Idaho
Elizabeth Hill, University of Idaho Library, Moscow, ID (bethhill at uidaho.edu)

Health Literacy has been defined as the ability to obtain, process, and understand basic information and services needed to make appropriate healthcare decisions. It goes beyond basic literacy to encompass the skills to navigate our current healthcare system. Yet, much of the patient handouts and brochures are written at a reading level that is a mismatch with the literacy levels of seniors in the United States. This issue particularly affects senior citizens, who are the largest users of healthcare services and bear the largest burden of living with chronic disease. This medical library-led project sought to improve access to useable health information for seniors in northern Idaho, by assessing the health literacy level of a sample of the senior population in Kootenai County, and redesigning patient education materials to match their health information needs. Readability and comprehension testing was completed with 131 volunteer seniors. Outcomes data paralleled the outcomes of other larger, national studies, showing that 30% of seniors require at least supplemental teaching materials in order to understand the health information being presented to them. Six of the most commonly used discharge instruction forms were revised based on the study findings, and the newly designed patient education materials were made readily available to healthcare staff for distribution to patients as needed.
 

V - 19     Librarian as First-Year Mentor: Making a Positive Difference through Personal Connection
Christen Cardina, The University of Akron,
Akron, OH (cardina at uakron.edu)

The purpose of this project is to contribute to the overall success and retention of first-year students by offering them opportunities to be matched with faculty and staff during that important year. In response to several factors, including a high drop out rate at the University of Akron (UA), which serves a high proportion of first-generation college students, and the results of the National Survey of Student Engagement which found that UA received a low rating in terms of being a “supportive environment,” a pilot first-year mentoring program was established in 2004. The poster session presenter will describe the goals of the university-wide program, as well as explore sample mentoring activities a librarian and her mentee participated in, and evaluate the outcome to date for both mentee and mentor. In conclusion: librarians have always been a great resource for students. This role of librarian as mentor offers us new ways to creatively connect with students and make a positive difference, particularly for first-generation and under-represented groups on campus.
 

V - 20     The Career Choice of Academic Librarians
Jeffery Luzius,
Auburn University, Auburn, AL (luziujr at auburn.edu)

This study attempted to identify motivating factors that influence the decision of individuals to pursue careers as academic librarians. Additional information was gained regarding individuals whose first career was academic librarianship compared to individuals who worked in another career prior to becoming an academic librarian. The sample for this study consisted of academic librarians employed at institutions in the United States, 1050 librarians participated in the study. An online survey created by the researcher was used to collect the data. Data analysis included a tabulation of the demographic information collected in section one of the survey to provide a detailed description of the respondents. Frequency distributions and percentages were calculated for each item. The career choice motivation factor ratings given in section two served as the dependent variables. Means and standard deviations were calculated for all the variables and will be displayed. ANOVA’s were used to compare the means between groups. The three groups were male and female, first career and second career librarians, and individuals who worked in library prior to receiving their MLS compared to those who had not.

 



SESSION VI:  Infrastructure: Posters on Buildings and Equipment, Management, and Technology

Monday, June 27, 2005
1:00pm – 2:30 pm

VI - 1     Changing Mission, Strengthened Focus: A New Use for the Current Periodicals Room at the University of California Santa Cruz.
Catherine Soehner, Christy Hightower (christyh at ucsc.edu), and Wei Wei (wwei at ucsc.edu), University of California, Santa Cruz, Santa Cruz, CA (soehner at ucsc.edu)

The Science & Engineering Library at UC Santa Cruz was built in 1991 and included a beautiful room dedicated to a print collection of current periodicals. During the past two years we have systematically canceled all print journals for which there was an electronic counterpart, thus diminishing the number of journals in the Current Periodicals Room. During a strategic planning effort, the Library determined that it should be identified as the 'Information Center' of the campus and be the 'destination of choice' for students, faculty, staff, and members of our greater community even in this digital age. As a first step toward realizing this goal, the library staff began a lecture series entitled Synergy: Explorations in Science and Society, held in the Current Periodicals Room. This highlights research, teaching and grants in science and engineering at UCSC and brings these efforts to the attention of the UCSC and greater Santa Cruz community. The response to this lecture series has been overwhelmingly positive with record attendance. This venture marks the beginning of a successful move toward integrating the library further into the mission of the University and further increases the library's connection with its faculty.
 

VI - 2     Moving to an Off-site Storage Facility: An Effective Communication Strategy Before, During, and After the Move
Cecilia Stafford, (stafford at tulane.edu), Jeannette Thompson (jeannett at tulane.edu), Felice Maciejewski (felicem at tulane.edu), Donna Capelle Cook (dcook at tulane.edu), Andrew Corrigan (andyc at tulane.edu), Shane Robichaux (srobich at tulane.edu), Eleanor Elder (elder at tulane.edu), and Andrew Damico (adamico at tulane.edu), Tulane University, New Orleans, LA

Planning a move of materials from an open-stack facility to an off-site facility is a daunting process for any library. Library users and staff are resistant to this kind of move because users no longer have immediate access to the materials. In addition, much of library research, in certain disciplines, is far more serendipitous, than one would hope. Regardless of how well planned and thought out a move is, off-site storage facilities do bring an end to serendipitous library use. Careful planning and involvement of as many groups and individuals as possible, though, will help with the eventual success of the move. Since all library staff and users can not be involved in a hands-on way in planning, communication becomes a very important factor in the acceptance of the process and outcome. This poster session will move through the steps of an effective communication plan during the planning, moving, and post-move stages. The session will be presented by members of a university library task force that planned and executed a move of approximately 325,000 items to an off-site facility during summer 2003.
 

VI - 3     GIS Reality Check: Who has Implemented GIS as a Library Service? Characteristics and Trends in Academic Libraries Using GIS
Camila Gabaldon, Western Oregon University, Monmouth, OR (gabaldonc at wou.edu)
John Repplinger, Willamette University, Salem, OR (jrepplin at willamette.edu)

GIS has been a hot topic in librarianship for close to a decade, yet, much of the discussion on this topic focuses solely on the complexity of implementing this service. With this focus in the literature, we were curious about the characteristics of libraries that have chosen to implement this service. We surveyed libraries in two academic library consortiums, the Oberlin Group and Orbis Cascade Alliance, to determine which libraries have implemented or are considering implementing GIS. This session will present the results of this survey, examining the similarities and differences between them, including public vs. private and enrollment. Some discussion of our own institutions and experiences with GIS and its implementation will also be included.
 

VI - 4     Making Web Content Personal: Introducing the Health SmartLibrary at the Galter Health Sciences Library, Northwestern University,
Chicago, IL.
James Shedlock (j-shedlock at northwestern.edu), Michelle Frisque (mfrisque at northwestern.edu), Steven Hunt, (shunt at northwestern.edu), and Linda Walton, (ljwalton at northwestern.edu), Galter Health Sciences Library Northwestern University, Chicago, IL; Jonathan Handler, MD, Department of Emergency Medicine Feinberg School of Medicine Northwestern University  (jah505 at northwestern.edu); Michael Gillam, MD, Department of Medicine, Div. Emergency Medicine, Evanston Northwestern Healthcare  (m-gillam at northwestern.edu)

The Galter HealthSmart Library (HSL) gives users the tools to customize and manage their own, personal electronic library. Designed to assist busy clinicians, the HSL tools include: My E-Resources, Stay Current, Quick Search and File Cabinet. Each tool allows users to organize their personal e-library and quickly find electronic resources, especially full text articles, to answer unique information needs. When a user logs into their HSL, a customized web site is displayed based on the specialty they selected when they registered. The resources displayed in the specialty profiles are designed by Galter librarians using their selection and filtering skills to provide efficient and timely access to resources. Using the HSL tools, users can customize their specialty profile further to make a library uniquely their own. Only the File Cabinet is ‘empty’ for users to add their own links. This poster will provide the background of how the HSL was created and offer data on how the HSL has been used since 2003. Galter staff is also looking for partners who wish to apply these tools in their local environment. The HSL project is supported by a grant from the National Library of Medicine, NIH 1 G08 LM07051-01A1.
 

VI - 5     Practical Steps for Closer Teacher-Librarian Collaboration
Stan Fuke, Clark County (Nevada) School District, Las Vegas, NV (sfuke at interact.ccsd.net)

Successful teacher-librarian collaboration has been the key to helping the nation's fifth largest school district address state achievement goals while expanding to accommodate more than 285,000 students. Clark County School District in Nevada met this challenge head-on using innovative teacher-librarian collaboration tools that bring the classroom and library closer. Media

specialists spend more time planning with teachers, matching state standards with detailed information on library titles in the district's 301 schools. As a result, teachers and media specialists spend less time looking for resources and more time teaching students.
 

VI - 6     The Compass of Design---Sims Library Web Site Usability Assessment
Xiang (Jackie) Ding  (xding at selu.edu) and Karen Jung,
Southeastern Louisiana University, (kjung at selu.edu)

From December 2004 to May 2005, Sims Memorial Library at the Southeastern Louisiana University conducted a library web site usability assessment. The study was composed of two parts, an online questionnaire and a task-oriented observation test. In the poster session, we would describe how we designed the questionnaire and the test, what results we received, and our reflections over the study. We would also highlight what challenges we met during the study and how we dealt with them. The poster session will give the attendees a comprehensive picture of how a usability assessment was carried out in a library environment. In addition insightful reflections over the design of the library's web site will be outlined. The purpose of the assessment is to find out how users perform tasks on the Library's web site and to find out if users are satisfied with their experience using the web site. Since it was first launched in 1995, the Library's web site has been under constant changes along with the growth of the academic population that it serves. As we now forsee the need of an overall redesign of the Library's web site, we performed this usability assessment to update our understanding of users' browsing and searching pattern. The results of the study would become the compass of the redesign of the Library's web site.
 

VI - 7     The LTC: One Stop Shopping for All of Your Library and Computer Support Needs
Julia Glynn  (glynnj at kenyon.edu) and Joseph Murphy, Kenyon College, Gambier, OH (murphyjm at kenyon.edu)

In 1999, Kenyon College’s Library and Information Services (LBIS) created a position called the Librarian and Technology Consultant (LTC). The LTCs are unique in the library and information science (LIS) field because they not only provide their assigned academic areas with traditional library services, such as reference, collection development and bibliographic instruction, but also a full range of instructional technology and desktop support. This allows each LTC to cultivate a distinctive relationship with his or her constituents, becoming a first point of contact for any library or technology related information question. The LTC model is successful because of the collaborative, mentorship model in which the assumption is that LTCs will help train each other. With library and computing environments changing so quickly, it is necessary for all LBIS employees to often work together. In March 2005, Kenyon College will host a conference for 29 academic institutions with merged library and computing departments, to share our successes and discuss our future challenges. Librarians offer distinct skills to technology support, and can apply increased technology skills to high-quality library services. The poster session’s purpose is to create awareness about the successes of LBIS and the LTCs.
 


VI - 8     Using Competitive Usability in a Usability Study of Online Catalogs
Beth Thomsett-Scott, University of North Texas, Denton, TX (bscott at library.unt.edu)

The online catalog at the University of North Texas underwent usability testing in the Spring of 2005. Competitive usability - using "competitor" pages - was employed to provide participants with an opportunity to examine other online catalogs and to select design elements and terminology that are more helpful than our current catalog provides. The study included undergraduates, graduate students, faculty, staff and distance learners. Task-based testing and focus groups were used to gather data. Results from both methods will be provided and suggestions for designing online catalogs will be discussed.
 

VI - 9     The Metropolitan University Scholar Experience Program and The Library: Developing a Freshman Experience Program at San Jose State University
Toby Matoush, San Jose State University, San Jose, CA (tmatoush at sjsu.edu)

Has the library program contributed to the information literacy skills of freshman students at San Jose State University? Evaluation of the 2002 San Jose State University (SJSU) Metropolitan University Scholar Experience (MUSE) freshman program showed that MUSE students felt better able to identify reliable information when doing research then students taking Writing Courses (courses taken to fulfill SJSU writing requirements) or First Year Courses (courses taken during the first academic year). In addition, both Fall 2002 (65%) and Fall 2003 (70%) MUSE students agreed or strongly agreed that their MUSE class helped them to “identify reliable information when doing research.” Retention data from Fall 2003 found a 3.6 greater retention rate for 2002 MUSE students than for freshman students who had not taken a MUSE class. In addition, the cumulative GPAs of 2002 MUSE students were higher than those of students who did not enroll in MUSE classes. What has the library done to contribute to the early success of MUSE students? This poster session will present a chronology of the MUSE library program and discuss the growing library efforts to instill information literacy in freshman using not only traditional classroom instruction, but also innovative online interactive tutorials.
 

VI - 10     Digitization of the Postcard Collection in Troy University
Helen Lam  (hlam at excite.com) and Jess Echord, Troy University Library, Troy, AL (jechord at troyst.edu)

Starting in October 2004, Troy University Library participated in the Cornerstone Project, a digital initiative implemented by the Network of Alabama Academic Libraries (NAAL) in 2001. The objective is to make a unique collection of treasures available to the general public, both inside and outside the state of Alabama, through the ‘Alabama Mosaic’ website. A poster design will describe the digitization of the historic postcard collection in TSU Library, the collection development and selection of cards, cost, pre-scanning preparation, scanning and post-scanning processing, delivery system used, copyright issues, Dublin Core and use of metadata, management of electronic files online, etc. The overall workflow will be presented by a flow chart that will track the entire process, from the initial scanning of materials, right to the finished product on the Internet. Each procedural component of the workflow will be displayed in a bulleted list in the form of text, images and screen shots. Large lettering (18 pt or over) will be used. Printed materials will be mounted on colored construction paper and arrows will be used to illustrate the workflow. Handouts, with a brief description of each topic, along with contact information for follow-up questions, will also be prepared for distribution.
 

VI - 11     Discover the University of Texas’s UTOPIA
Meredith Ault, UTOPIA - University of Texas at Austin, Austin, TX (meredith.ault at austin.utexas.edu)

Launched in March 2004, UTOPIA is an online educational outreach initiative that shares the resources of the University of Texas’ libraries, special collections, museums and scholars with learners in Texas, and beyond. Under the direction of the University of Texas Libraries, this university-wide collaborative effort has created a website that provides learners with access to a variety of materials including unique collections from UT libraries and museums, original and authoritative articles written by UT faculty and scholars, educational games, wellness and academic information for students, and unique video features that provide a behind-the-scenes look at the university. The UTOPIA initiative also engages K12 educators by providing hundreds of lesson plans, activities, and enrichment sites that can be utilized in the classroom. Come and learn about this unique outreach project, and the University of Texas Libraries pivotal role in administering the UTOPIA project, and its collection of online intellectual resources.
 

VI - 12     Data Convergence - Library Statistics Management at The University of Southern Mississippi Libraries
Steven Turner, The University of Southern Mississippi Libraries, Hattiesburg, MS (steven.turner at usm.edu)

In an effort to streamline the statistics gathering and presentation process, the University of Southern Mississippi Libraries has developed a website / online application that combines open-source tools, process analysis and staff training to gather, maintain and provide access to virtually all of the library’s statistics – from web server statistics to reading room journal usage to ILLiad inter-library loan data to SFX data. Using the ubiquitous LAMP platform, access to library statistical data is maintained in a shared website interface; controlling programs and scripts are written in PHP and, where applicable, raw data is maintained in tables in a MySQL database. The advantages to this system include the following.  First, maintaining certain data in MySQL affords the library the ability to easily create and maintain (dynamically) descriptive statistics.  Second, the library can auto-generate executive summaries and reports using various methods of statistical analysis.  Third, library data is gathered into a common interface, providing easy access to any and all statistics.  Fourth, statistical data across library departments and electronic services is archived for trending purposes as well as back-referencing. Fifth, data from disparate departments can be cross-referenced and dynamically linked, providing a more comprehensive and accurate overall picture of library services. Finally, data from disparate departmental services can be easily compared.
 

VI - 13     Reference and Instruction Services in a Community College Learning Resources Center: A Continuing Education and Training Program for Paraprofessional Staff
Jessica Moyer, Director of Academic Resources, Kitty Lindsay Learning Resources Center, Decatur, IL (jmoyer at richland.edu)

At the Kitty Lindsay Learning Resources Center (LRC), many of the reference and instruction questions begin with the paraprofessional staff. In November 2004, the Director of Academic Resources started a training and continuing education program. First each staff member completed a pre-test, which consisted of a series of short answer questions about their comfort levels with various resources and knowledge basic reference services. Based on these results, a weekly training program was started. Each week 45 minutes are set aside for the training program. Early on discussions focused on the basics and various types of the reference interview. In later sessions staff worked on sample questions using the LRC’s print reference collection, with the focus on introducing staff to different print reference sources, and encouraging staff to look critically at the various sources. Critical evaluation of sources is an ongoing point of discussion and training as the LRC continues to move toward a model of information literacy. During the spring semester upcoming topics will include more discussion of information literacy based instruction, training on using electronic resources and introduction to using and evaluating Internet sources. At the end of the Spring 2005 semester staff will complete a second evaluation.
 

VI - 14     Support Network for Untenured Faculty Librarians
Jo Staggs-Neel, University of
Kentucky, Lexington, KY (mjstag00 at uky.edu)

In response to the usual issues shared by tenure track librarians while in the pre-tenure phase (such as confusion, fear, self-doubt, lack of mentor, and feeling out of the loop), the untenured librarians at the University of Kentucky have formed a self help group called Support Network for Untenured Faculty Librarians, or SNUFL, for short. Through meetings, programs, and a listserv the members are becoming much more involved, proactive and positive about reaching and surpassing tenure-related goals. The group is enjoying timely information sharing on publishing opportunities, contract renewal dossier deadlines, scholarship and award deadlines, dossier development, specialized organizations, grant opportunities, and university committee positions. The SNUFL framework also encourages each member to focus energy on one topic or program, such as a planned Library wide poster session during the upcoming National Library Week in April 2005. SNUFL is still developing and evolving and is an exciting and inspiring entity for its members and even for the tenured library faculty. This poster session will explore the birth and continuing development of SNUFL, while looking at its promise for future untenured faculty librarians. Current SNUFL members and founders will share the benefits of the organization thus far. A bibliography on the tenure process and the common problems associated with it will be presented along with further information on working through these issues.
 


VI - 15     Using Stories to Manage Libraries: A Project to Collect and Disseminate Stories for Library Management Success
John Harer,
East Carolina University, Greenville, NC (harerj at mail.ecu.edu)

Storytelling has been recognized as a powerful classroom tool and for library programs promoting reading, but in recent years, advocates promoting storytelling for the management of organizations have also become active, especially in the private sector. For example, David Armstrong, of Armstrong Industries, wrote Managing by Storying Around and said “Telling stories changes the way you manage. You become a different kind of leader.” Librarians can also benefit from the use of storytelling in managing organizations. This presentation will describe a start-up venture to collect, categorize and disseminate stories from libraries across the country that demonstrates how stories can aid management of libraries. The presentation will promote the use of stories for this purpose, describe the mission of the project, and outline the mechanism for collecting and disseminating relevant stories. Since stories for management are different than those used in classrooms, emphasizing real life examples that address a specific purpose for management, the presentation will also explain in detail the qualities needed for this type of story, and suggest ways to use stories in library management. Some stories will illustrate these qualities. Contact information for submitting stories to the venture will be displayed and included on handouts.
 

VI - 16     Will They Stay or Will They Go?: An Examination of Academic Librarian Turnover Intentions
Linda Colding, University of Central Florida Libraries, Orlando, FL (lcolding at mail.ucf.edu)

The leading predictors of librarian turnover intentions were investigated through an online survey. This replication study tested the leading causes of turnover selected from two previous studies. From Cotton and Tuttle’s (1986) meta-analysis, seven independents variables were selected. They included employment perceptions, overall job satisfaction, satisfaction with the work itself, pay, gender, number of dependents, and longevity. Three additional independent variables were selected from Allison and Sartori’s (1988) study. They included future salary prospects, career goals outside librarianship, and career goals within librarianship but outside academic libraries. The two dependent variables were intentions to leave for another library position and intentions to leave the library profession. Statistical analysis of the data revealed career goals outside of the field of librarianship and satisfaction with the work itself were the most consistent predictors of intentions to leave the profession. Overall job satisfaction, satisfaction with the work itself, future salary prospects and career goals within librarianship but outside academic librarianship were the most consistent predictors of intentions to leave stay within librarianship. The results not only extend the research dealing with librarian turnover, but also provide university library administrators with information needed to reduce turnover intentions in their own libraries.

VI - 17     Diversity on the Web
Malabika Das,
Queens Borough Public Library, Jamaica, NY (Malabika.Das at queenslibrary.org), Jane W. Jacobs and Elizabeth L. Ankersen

The presenters will illustrate the innovative strategies adopted by the Queens Library on its website to serve its linguistically diverse population. The Queens Library, long a leader in international services, continues to improve and expand its web presence. To this end, the Library’s web pages are a representation of the borough’s cultural diversity, reflecting several languages, with sections of the site created or encoded in native language script. Queens Library’s online catalog, InfoLinQ, is also a reflection of this diversity. Despite ongoing budget constraints, Queens has been able to enhance its catalog records to include native language scripts through the use of open source programming. The session will feature the Detrans program developed at Queens Library which turns transliterated Russian back into Cyrillic characters. The technical aspects of presenting Non-Roman language scripts on the web will be illustrated. These will include input method editors, web browser displays, interface and content development issues.
 

VI - 18     Work Behavior Type and Myers Briggs Personality Type Preferences of Academic Librarians: Change Over Time?
Carol Ritzen Kem, Ph.D.,
University of Florida, Gainesville, FL (carokem at ufl.edu)

Who are we and why are we academic librarians? A summary of results from recent research compared to results from two 1992-93 studies on work behavior type and personality type will provide some answers to these questions. Research on the primary work behavior type and the personality preferences of current and prospective academic librarians was conducted in 2003-04. The central question considered was whether there are statistically measurable differences in either element as compared with academic librarians studied about twelve years ago. The popularity of a series of sessions about generational differences at American Library Association conferences and at ALA division level conferences, the prevalence of anecdotal evidence about possible differences, and the perceptions of long-time members of the profession about our newer colleagues, would indicate interest in learning more about who is coming into librarianship in general and academic librarianship in particular. Specifically, questions about how current or prospective academic librarians wish to build their careers, how interested they may be in association participation, and how they want organizations to work were of interest. Additional issues related to the recruitment, training, and retention of academic librarians are also related to traits associated with primary work behavior type and personality preference and were explored through the measures used to conduct the research.
 

VI - 19     Lending Global Positioning Systems (GPS)
Travis Dolence,
University of Tennessee, Knoxville, TN (dolence at utk.edu)

Global Positioning Systems (GPS) use a system of satellites, base stations, and receivers to accurately calculate location. Recently, GPS technology has become ubiquitous and can be found in everything from cell phones to wristwatches and telescopes. Since the fall of 2003, the University of Tennessee Map Library has been circulating hand-held GPS units. These GPS units (Garmin 76s) can achieve three-meter accuracy, contain an electronic compass and a barometric altimeter, and have a variety of recreational and research applications (e.g., locating and recording test areas). This poster discusses the lessons learned from the circulation of GPS units and future ideas for GPS services, and offers advice for other libraries that may wish to add loaning GPS units to the services they provide.
 

VI - 20     A Collage of Cooperation
Leslie Massey (masseyle at oplin.org) and Tracey Woodward, Clermont County Public Library,
Batavia, OH (woodwatr at oplin.org)

In 2004, the Clermont County Public Library (CCPL) was pleased to be the recipient of the Ezra Jack Keats Foundation minigrant in the amount of $350.00. With the help of the grant, two youth services staff at the Owensville Branch of CCPL in conjunction with their local primary school, Clermont Northeastern (CNE), created a six-week series of art activities for 140 kindergartners focusing on the art of collage focusing on the art of Ezra Jack Keats, Eric Carle, Denise Fleming, and David Diaz. The students were encouraged to emulate the various collage techniques with guidance from library staff and their teachers. Their pictures bounced with color, creativity, and exemplified the innocent joy of expressing oneself through art. The artwork was shown at an art show at the Owensville library with many proud parents, teachers, caregivers, friends, and relatives in attendance. The school benefited greatly from this program because no art classes were offered at CNE due to school budget cuts. This poster session will allow CCPL to showcase not just the beauty of child-created collage but the beauty of overlapping agencies, a collage of collaboration, between the children, their schools, their families, and their local library.