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26th Annual ALA Poster Sessions

 

American Library Association Annual Conference

Washington, DC

June 21-27, 2007

 

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2007 Poster Session Committee:

 

Jody Condit Fagan, Chair, James Madison University, (faganjc@jmu.edu)

 

Candace Benefiel, Review Panel Chair, Texas A&M University (cbenefie@lib-gw.tamu.edu)

 

Charlotte Dugan, Abstracts Editor, Southwest Missouri State University Library (cad315f@smsu.edu)

 

Reviewers:

 

Julie Banks, Southeast Missouri State University

Jeff Barber, Regina Public Library

Nan Butkovich, Penn State University

Christina Desai, Southern Illinois University

Mollie Dinwiddie, University of Central Missouri

Steven Johns, Iowa State University

Wendi Arant Kaspar, Texas A&M University

Deborah O. Lee, Mississippi State University

Sarah McHone Chase, Northern Illinois University

Pixey Mosley, Texas A&M University

Maureen Morris, Cornell University

Jodi Shepherd, Ferris State University

Carl Pracht, Southeast Missouri State University

Lisa Speer, Southeast Missouri State University

Melissa Van Vuuren, James Madison University

 

2007 International Poster Session Committee:

 

Sarah C. Beasley, Carnegie Library of Pittsburgh (beasleys@carnegielibrary.org)

and
Maureen Morris, Cornell University (mm342@cornell.edu)
Co-Chairs

 

Reviewers for Session III, Global Solutions, International Projects In Libraries

Sarah C. Beasley, Carnegie Library of Pittsburgh (Co-chair)

Maureen Morris, Cornell University (Co-chair)

Patrick P. McGuire, Ed.D., C.W. Post, Palmer School of Library and Information Science

Nonny Schlotzhauer, Pennsylvania State University

Frank Xu, Brooklyn Public Library

 


Floor Managers:

 

Howard Carter, Southern Illinois University Carbondale

Carmella Dowdell, Kemp Memorial Library

Gail Flatness, Marymount University

Gretchen Higginbottom, California State University, Fresno

Ray James

Karen D. Jette, The University of Texas-Pan American

Sarah McHone-Chase, Northern Illinois University

Pixey Mosley, Texas A&M University

Gail Peyton, Mississippi State University

Elaine Settergren

Jodi Shepherd, Ferris State University

Catherine Wagner, Southern Illinois University Carbondale

 

ALA Liaisons:

 

Laura Gallegos (lgallegos@ala.org) and Delin Guerra (dguerra@ala.org)

 

Abstracts Booklet:

 

Charlotte Dugan

 

 

 


2008 Annual Poster Session Application Information

Anaheim, CA: June 28, 29, and 30th, 2008

 

Applications for presenting poster sessions at the 2008 American Library Association Annual Conference in Anaheim, CA, will be accepted via the World Wide Web at:

 

http://www.lib.jmu.edu/org/ala/

 

Applications will be accepted between November 1, 2007 and January 31, 2008

 

An application form, guidelines for applying, helpful hints, and photos of sample poster sessions can be found at the website. If you don’t have access to the World Wide Web or to email, please contact Jody Condit Fagan, Chair, at 540-568-4265 (telephone) for instructions on how to apply.

 

Applicants will be notified by March 31, 2008 whether their poster sessions have been accepted for presentation at the conference. Poster sessions will be presented on June 28, 29, and 30th at the conference.

History:

Poster sessions were introduced to the American Library Association at its 1982 Annual Conference in Philadelphia. They are an effective forum for the exchange of information and a means to communicate ideas, research, and programs.

Poster sessions may present any of the following:

Ø       a report of a research study

Ø       an analysis of a practical problem-solving effort

Ø       a description of an innovative library program

Poster sessions cover a broad range of subjects grouped according to such areas as management, collection development, technology, reference, and library services to special groups.

Poster session participants place materials such as pictures, data, graphs, diagrams and narrative text on bulletin boards. During their assigned time periods, participants informally discuss their presentations with conference attendees.


Session I: The Collectors: Posters on Acquisitions, Cataloging and Classification, Collection Development and Management, History, Serials, and Special Collections

 

Saturday, June 23, 2007

11:00 am – 12:30 pm

 

I - 1

Climbing Capitol Hill: Steps to Consider When Building an Electronic Resources Management System - Nancy Beals

I - 2

Bite the Bullet: A Government Documents Collection Review Success Story - Helen Anderson and Brenda Reeb

I - 3

Research Is More than Reading: A Library Collection for the Millennial Generation - Kristine Antkowiak

I - 4

Metadata Usefulness Evaluation - Judy Jeng

I - 5

Out of Storage and into the Classroom: Revealing the Spencer Museum of Art Collection through KU’s Information Gateway - Holly Mercer

I - 6

Enhancing Access to Print and Electronic Journals - Maureen James and Donna Rose

I - 7

Construction of a Conceptual Structure as a Mediator between MARC and FRBR - Seungmin Lee and Elin Jacob

I - 8

Librarians Take Action: Ange Milner, the American Library Association and the Great War - Katharine James

I - 9

Current FRBR Model Implementation Efforts and Issues in Library Catalogs - Yin Zhang and Athena Salaba

I - 10

Money Doesn’t Grow on Trees: Tips for Electronic Collection Development - Apryl Price

I - 11

How to Get More with Less: Cooperative Collection Development - Jennifer Carroll, Tracey Lauder and Judith Brink

I - 12

Serials on the Move! Large-Scale Serial Redirects in the Academic Library - Xan Arch

I - 13

Native American Literature in Collection Development - Christopher Shaffer and Connie Stovall

I - 14

If You’ve Got It, Should We Keep It? De-selecting Low Use Serials Using WorldCat Collection Analysis - Mary Aagard

I - 15

Alice in Macroland: How to Take 19th Century Children’s Literature into the 21st Century - Jane Anne Carey

I - 16

Interactive Directions for Holding Locations in a Library OPAC - Hongfei Li, Sai Deng and Nancy Deyoe

I - 17

Recycling MARC: Using the Library’s Catalog to Create an “Online Resources Locator” - Vicki Grahame and Holly Tomren

I - 18

CJK Cataloging: Identifying Errors and Improving Quality - Kai Yu and Nanako Kodaira Thomas

I - 19

“Growing” Space: An Organic Approach to Space Issues in Stacks Management. - Jackie Case and Marion Ingram

I - 20

BookFinder: From Call Number to Physical Location - Qing Liu and Madhu Patel

 

 

 


SESSION II: The Educators: Posters on Distance Learning, Continuing Education, Library Education, Literacy, and Research Methodology

 

Saturday, June 23, 2007

1:00 pm – 2:30 pm

 

II - 1

Is an MLS THAT Necessary? A Longitudinal Study of the MLS in College & Research Library News Job Ads - Marybeth Grimes and Paul Grimes

II - 2

Think, Pair, Share Revisited! Using Modified Cooperative Learning Techniques to Enliven the Information Literacy Classroom - Sheridan Young

II - 3

Smart Space: Creating New Instructional Spaces with Smart Classroom Technology - Zhonghong Wang

II - 4

Cultivating Catalogers through Cross-Training - Todd M. Wallwork and Valerie S. Gordon

II - 5

Decoding Letters: Undergraduate Research Using Special Collections - Sandra Hussey and Pamela Noyes

II - 6

S.O.S. for Information Literacy: Teaching Ideas at Your Fingertips - Abby Kasowitz-Scheer

II - 7

Meeting Research Demand in a Limited Resource Environment: Streamlining with Technologies - Doreen Harwood and Charlene McCormack

II - 8

Beyond BI: Information Literacy, Graduate Students, and Faculty Collaboration - Stacy Nakamura Brinkman, Bennett Jacks and Shannon Van Kirk

II - 9

Finding Meaningful Research Assignments: Collaboration as a Way to End the “Scavenger Hunt” - Caroline Barratt and Deb Raftus

II - 10

Emerging Technologies, Emerging Teachers: Collaborative Workshops at Simmons GSLIS - Alison Cody, Ellen Wilson and Jennifer Lege

II - 11

From Web 2.0 to Research 2.0: Findability and Searching the “Next-Gen” Web - Candice Kail

II - 12

Measuring the Impact of NIST Research: The Analytical Tools of Library Liaisons - Susan Makar and Jo Ann Remshard

II - 13

Incorporating Inquiry-Based Learning into Library Instruction - Li Zhang

II – 14

A Tale of Two Graduate Orientations - Erin Ellis and Nikhat Ghouse

II – 15

Going Where They Are: User-Centered Design and Delivery - Susan Blalock, Bonnie Bess Wood and Fr. Bede Rouselli, OSB

II – 16

Surviving the Outdoors: Resources and Programming for Youth - Jane Optie and Karla Stover Lucht

II - 17

Shedding Light on Recruitment and Retention: LIS Access Midwest Program (LAMP) - Amani Ayad, Rae-Anne Montague and Sujin Higgins

II - 18

The Practically Perfect Practicum: Tips for Librarians and Library Students - Ione Damasco and Melanie McGurr

II - 19

Implementing Best Practices for Assessment of Information and Computer Technology Literacy at San Jose State University - Toby Matoush

II - 20

Connecting the Library to International Students - Li Zhang and Gail Peyton

 

 

 


Session III: Global Solutions, International Projects in Libraries

 

Sunday, June 24, 2007, 11:00 am – 12:30 pm

 

III - 1

Fourteen Countries, Over 200 Libraries, & 365 Days Later: A U.S. Librarian’s Year-Long Odyssey Throughout East & Southeast Asia to Network Libraries - John Hickok

III - 2

Peace Corps: Supporting Sustainable Development through Libraries - Gail Wadsworth

III - 3

School Libraries, the Source for Free Information to the Rural Chinese Community - Ping Situ

III - 4

Bridging the Communication Abyss in Rural Nicaragua: The San Juan del Sur Biblioteca Movil as an Information Conduit. - Jane Mirandette and David Dwiggins

III - 5

Digitalizing Past, Creating Future: Online Archives of Taiwan Heritage (OATH) - Jieh Hsiang, Hsueh-hua Chen and Chiung-min Tsai

III - 6

Touched by ALA: Sharing Success Stories on Library Developments in Azerbaijan - Muzhgan Nazarova

III - 7

Gathering Indigenous Oral Histories Outside of Our Own Communities and Their Place in Research Libraries: A Maori Approach - Taina Tangaere-Mcgregor

III - 8

Information Seeking Behavior of International vs. American Graduate Students: A User Study - Yan Liao and Mary Finn

III - 9

Understanding Students and Faculty Here and Abroad: Similarities in American and Chinese University Education and Libraries Overshadow Differences - Julia Martin and Frank Bove

III - 10

Healing the Wounded Hearts in Libraries: The Rise of Bibliotherapy Programs in Public Libraries in South Korea - Duk Hyun Chang

III - 11

Te Roopu Whakahau: Maori in Libraries and Information Management, the Indigenous Model - Eddie Neha

III - 12

Creating a New Collection with a New Way of Thinking: The Digital Project of Taiwan-Related Archives in Ming and Ching Dynasty - Jieh Hsiang and Wan-Jung Chiu

III - 13

National Digital Archives Plan of the National Central Library in Taiwan – Wen-lu Wang, Chien-cheng Sung and Wei Peng

III - 14

Digital Library of the Caribbean: Crossing Borders - Catherine Marsicek

III - 15

National Mission for Manuscripts (NMM) and Preservation of Rare Manuscripts - Trishanjit Kaur Thandi

III - 16

ALCTS on the Global Scene: Revisiting Our Past and Looking to the Future - Margo Warner Curl and Sha Li Zhang

III - 17

Sister Libraries – Assessing Success - Patrick Sullivan and Rebecca Miller Banner

III - 18

Information in Life: Exploring the Model of Everyday Life, Information Behavior of Early Retired Teachers in Taiwan - Chen-Yun Hsu and Shan-Ju L. Chang

III - 19

Advanced Collection Development Project at Texas A&M University at Qatar Library (TAMUQL) with the Partnership of YBP Library Services: 6,500 Miles of Physical Distance Is Just a Click Away - Suzanne Gyeszly

III - 20

The Second Generation of RFID Technology at the National Library of Singapore - Connie Haley and Sung Kuan

 

 


Session IV: Outreach: Posters on Interlibrary Cooperation, Library Servies to Special Groups, and Reference and Information Services

 

Sunday, June 24, 2007, 1:00 pm – 2:30 pm

 

IV - 1

Academic Library Employee Perceptions of Quality: Development of Gap Measurement Instrumentation of Internal Customer Needs and Expectations - John Harer

IV - 2

Vital Signs: A Survey of Libraries Supporting Journalism and Mass Communication Education - Patrick Reakes, Barbara Semonche and Fred Thomsen

IV - 3

Breaking with Tradition: College Students’ Use of Public and Academic Libraries - Catherine Perkins

IV - 4

Texas Two-Step: Marketing and Measuring Database Use - Kimberly Chapman and Posie Aagaard

IV - 5

Biology Nights: Net Gen Science Students and the Library as Place (and Virtual Place) for Science - Donna Braquet

IV - 6

De-desk Reference: Using Web 2.0 to Provide Services Away from the Public Services Desk - Kathryn Millis, Tiffany Hebb, and Ruth Szpunar

IV - 7

Meet Me in the Street: Researching and Reaching Out to Diverse Populations - Janaya Kizzie, Stefanie Blankenship, Martha Moore, Kerry Caparco, Ed Garcia and Lesya Kreshchuk

IV - 8

Keep It Confidential! Patron Privacy in Interlibrary Loan - Patrice Conely

IV - 9

More Than Just “Being Where They’re At”: Making the Most of Outreach Strategies - Eric Frierson and Donna Hayward

IV - 10

Distance Users: Meeting Research Needs Using Interlibrary Loan - Michelle M Foss and Kristine Shrauger

IV - 11

Answers or Instruction? Evaluating Instruction in the Reference Transaction - Stephanie Graves and Christina M. Desai

IV - 12

How “Special” Is Your Academic Library? Library Service to Campus Administrative and Support Staff - Cara Bradley

IV - 13

On Wearing Three Hats: A Knowledge Base of University, Library, and Community Information - Matthew Schmitz and Anthony Leopold

IV - 14

R U There? Looking for Those Teaching Moments in Chat Transcripts - Frances Devlin, John Stratton and Lea Currie

IV - 15

Where Hope Still Shines: Perspectives on Muscular Dystrophy - Jacob Gapko

IV - 16

Full Circle: The Return of Professional Librarians to the Public Services Desk in the Learning Commons - Elizabeth B. Fitzpatrick, Anne C. Moore and Beth W. Lang

IV - 17

Taking the Library to the Users: Satellite Reference at the University of Mississippi - Elizabeth Stephan

IV - 18

A Neo-Luddite Approach to Virtual Reference: A Practical Approach to Email Reference Assessment - Andrew Leykam

IV - 19

Keep Blogging Along: Side by Side Library Blogs - Diane Schrecker

IV - 20

Turn Trash into Treasure – How Discarded Picture Books Benefit Rural Schools - Amy Lin, Jinwan Tu, Julia Huang, and Agnes Wu

 

 


Session V: Connections: Posters on Cooperation with Non-Library Institutions and Agencies, Interlibrary Loan, Library Use Instruction, and Public Awareness

 

Monday, June 25, 2007, 11:00 am – 12:30 pm

 

V - 1

Citizen Access and Government Secrecy in the Wake of 9/11 - Michael Daniels

V - 2

Wedding Planning @ your libraryTM - LeThesha Harris and Beryl Johnson

V - 3

Takin’ It to the Streets: Quantitative Literacy, Public Policy, and GIS in a Service Context - Jeremy Donald

V - 4

Not Knowing Was the Worst Part: Information Needs, Information Access, and Hurricane Katrina - Donna Braquet

V - 5

A Monopoly on Millennials: Gaming in the Library - Scott Rice and Amy Harris

V - 6

Reconnect with Your Alumni and Connect to Donors - Elizabeth Konzak

V - 7

A Dash of Diversity and a Pinch of Fun: Ingredients for a Successful African-American Read-In - Kari Martin and Ning Zou

V - 8

Venturing Off the Island: Librarian Involvement in the Campus Community - Jennifer Starkey and Angie Kelleher

V - 9

The Riecken Foundation: Building Community Libraries and Igniting a Spirit of Discovery - Jennifer Cavaliere

V - 10

A Tale of Collaboration: The Art of the Picture Book Conference - Diane Schrecker

V - 11

Defending Gay Positive Literature: Strategies for Addressing Censorship - John Harer

V - 12

Movies @ the Scientific Library: Fun Learning Experiences - Robin Meckley

V - 13

The Prevalence of Government Resources on School Library Websites - Doug Way

V - 14

Connecting the Dots: The Use of Faculty Personal Homepages in the Information Value Chain, a Case Study - Myoung Wilson, Christine McGovern and Dan O’Connor                

V - 15

Oh, What a Difference a [Few Years] Makes, or Does It? - Shana Higgins and Susan Clayton

V - 16

Credit: One. Lesson: Priceless. Lessons for Librarians from a One-Credit Course in Research Strategies - Ida Martinez

V - 17

Information Literacy Skills and Undergraduate Students Reactions to the Use of Subscription Databases in the Sciences - Lutishoor Salisbury and Usha Gupta

V - 18

It Came from the Stacks! Science Documentaries @ your library TM - Emily L. Rimland and Nancy J. Butkovich

V - 19

Program Expansion through Staffing Innovation - Threasa Wesley

V - 20

Exploring the Universe @ your libraryTM - Jessica Trujillo

 

 

 


Session VI: Infrastructure: Posters on Buildings and Equipment, Management, and Technology

 

Monday, June 25, 2007, 1:00 pm – 2:30 pm

 

VI - 1

Study Rooms and Restaurant-Style Pagers - Pixey Anne Mosley, Sheetal Desai, Henry V.Carter and Wendi Kaspar

VI - 2

Finding Cross-Library Patterns in Web Design Trends Using the Wayback Machine - Steve McCann

VI - 3

If You Make It Free, They Will Come: Free In-House Article Delivery to Your Customers - Victoria Yarbrough, Kathleen Lee, and Becky Gonzalez

VI - 4

A Strategic Planning Cycle for Continuous Improvement - Patricia Mileham and Donna Resetar

VI - 5

LibQUAL+TM in the Keystone Library Network: The Challenges and Considerations of Implementing LibQUAL+TM in a Statewide Consortium - Elizabeth Richardson and Clayton Garthwait

VI - 6

What Users Need for Subject Access: Table of Contents or Subject Headings? - Youngok Choi, Ingrid Hsieh-Yee, and Bill Kules

VI - 7

Shoehorning the Stacks: Fitting Old Collections into a New Library - Nancy J. Butkovich

VI - 8

How to Win Friends and Increase Influence on Campus: Library Faculty and University Shared Governance. - Carol Ritzen Kem and Cathleen Martyniak

VI - 9

Anatomy of an Institutional Repository: Dissecting the Metadata Process - Lisa Palmer

VI - 10

Carrboro Cybrary: Model County Branch Focuses on Computer Literacy - Margot Malachowski

VI - 11

Courier Service at Auburn University - JP Pendleton and Pambanisha King

VI - 12

Laptops, Cameras, and iPods: Developing & Implementing an Equipment Plan - Robin Ewing

VI - 13

Google Scholar and the Library Web Site: Have More ARL Libraries Come on Board? An Update 18 Months Later - Karen Hartman and Laura Bowering Mullen

VI - 14

Digital Dilemmas: The Life and Times of a Digital Collection - Lee Dotson and Douglas Dunlop

VI - 15

Best Practices for Providing Access to Spanish Language Materials: A Cataloger’s Perspective - Eda Correa

VI - 16

Image Quality of PDF Scans: Are We Getting What We Pay For? - Jacquelyn Erdman

VI - 17

How Safe Is Your Library? Learn Tips to Create an Effective Safety and Emergency Plan for Your Library - Lynette Schurdevin

VI - 18

An Eco-Building, a Healthy Life, and Good Service: A New Century in Public Library Architecture - Shu-hsien Tseng

VI - 19

Digitization Upon Demand at the University of Central Florida - Kristine Shrauger and Elizabeth Konzak

VI - 20

You Asked, We Responded: Redesigning an Academic Library’s Web Site Based on User Input - Bonnie Oldham

 

 


SESSION I: THE COLLECTORS: POSTERS ON ACQUISITIONS, CATALOGING AND CLASSIFICATION, COLLECTION DEVELOPMENT AND MANAGEMENT, HISTORY, SERIALS, AND SPECIAL COLLECTIONS

 

Saturday, June 23, 2007

11:00 am – 12:30 pm

I - 1     Climbing Capitol Hill: Steps to Consider When Building an Electronic Resources Management System
Nancy Beals, Wayne State University, Detroit, MI (am4886@wayne.edu)

The successful development and implementation of an electronic resources management system depends on many key factors or “steps.” Some of these key factors include: determining user groups and their needs, the implementation and technical issues, testing of the system, how the system will be used, setting future goals for the system’s use and acknowledging other outside considerations that need to be addressed regarding the deployment of an ERM system. Within each of these factors lies critical decision making and constant goal evaluation. This poster session will illustrate how Wayne State University applied these factors, the steps that were taken and describe the ongoing evaluation of the ERM system chosen for their library system.

 

I - 2     Bite the Bullet: A Government Documents Collection Review Success Story
Helen Anderson, University of Rochester, Rochester, NY (handerson@library.rochester.edu)
Brenda Reeb, University of Rochester, Rochester, NY (breeb@library.rochester.edu)

As government information migrates online and with space at a premium, librarians are asking what to do with their substantial print collections. In six months, staff at the University of Rochester reviewed the documents collection with two goals: to shrink the footprint of the collection shelved in the service area and to revise the profile with the Federal Depository Library Program to balance print and online content. Today, the print federal documents collection is 67% of its former footprint, with 6% discarded and 32% sent to off-site storage facility. Our newly revised profile is in better alignment with the curriculum and research needs of the University of Rochester community. Subject librarians are more familiar with the depth of government information in their subject areas. Learn how we designed collection evaluation tools and motivated subject librarians to complete this work in record time. Graphics will include the following: a chart that illustrates the format distribution between print and online in our Federal Depository Library Program profile before and after our project, images of the charts and tools we used during the project to organize our work, a bulleted list of our new collection policy, and a timeline for the project.


I - 3     Research Is More than Reading: A Library Collection for the Millennial Generation
Kristine Antkowiak, Purdue University Calumet, Hammond, IN (antkowiakk@calumet.purdue.edu)

In recent years much has been written on the Millennial Generation, individuals who were born between 1976 and 1996, and much time has been spent discussing the learning styles of this generation. Overall, students of this generation are described as preferring to learn in groups and experientially and prefer viewing or using media to traditional reading. Additionally, they are used to and expect immediate results and gratification. Members of this generation are a large segment of the population. At Purdue University Calumet in the 2005/2006 academic year, over 68% of the undergraduates were part of the Millennial Generation. How should libraries create collections that will serve this generation? This poster session will show materials and technologies libraries can add to their collections that will make collections more responsive to this generation and reveal the needs and preferred materials of the Millennials. The results of surveys of Purdue University Calumet students and library usage and circulation statistics will be presented  in chart and graph formats.

I - 4     Metadata Usefulness Evaluation
Judy Jeng, New Jersey City University, Jersey City, NJ (jjeng@njcu.edu)

This study evaluates metadata usefulness of the Moving Image Collections (http://mic.imtc.gatech.edu/) using FRBR’s identified four tasks (find, identify, select, and obtain) as a framework. The study involves two online surveys, one experiment, and one formal usability test. A total of 138 subjects participated in this study from April 2003 until July 2004. The study uncovers what metadata fields are useful in different stages of information retrieval. Subject Headings is ranked the most useful field to Find an item, Title is the most useful field to Identify an item, Access Restriction is the most useful field to Select and to Obtain an item. This study found what information is “enough” for each of the user tasks. FRBR has attracted great attention in cataloging community. However, the library literature has centered on its entity-relationship model. This study identifies core elements of bibliographic records for moving images.


I - 5     Out of Storage and into the Classroom: Revealing the Spencer Museum of Art Collection through KU’s Information Gateway
Holly Mercer, University of Kansas, Lawrence, KS (hmercer@ku.edu)

This poster will introduce a University of Kansas project to provide greater access to collections in the Spencer Museum of Art. With over 25,000 objects in its collection, the Spencer can only exhibit a small fraction of its holdings at any time, thus limiting impact of these works of art. The museum recently digitally documented its collection with funding from a variety of sources, including a grant from the Institute of Museum & Library Services. Through a partnership with Digital Initiatives, over 18,000 digital images and catalog records of the Museum’s permanent collection are now available open access. A program of Information Services (Libraries and Information Technology), Digital Initiatives is responsible for designing and implementing digital services needed to create, display, discover, store, and preserve scholarly information in a digital format. Digital Initiatives provides campus-wide access to a growing collection of images for teaching and research through the Libraries’ Information Gateway, and the Libraries provide instruction on how to integrate images into the classroom. The poster will illustrate how this process unfolded, the impact of the partnership, and will emphasize the challenges and benefits of collaboration for the Museum, the Libraries, the KU community, and beyond.

I - 6     Enhancing Access to Print and Electronic Journals
Maureen James, University of Arkansas at Little Rock Ottenheimer Library, Little Rock, AR (mejames@ualr.edu)
Donna Rose, University of Arkansas at Little Rock Ottenheimer Library, Little Rock, AR (dkrose@ualr.edu)

The University of Arkansas at Little Rock Ottenheimer Library experienced a mushrooming of the number of electronic journals purchased and accessible via consortial agreements. A decision was made to purchase MARC records from a commercial vendor. Prior to purchasing MARC records from vendor, the Serials department created separate records for paper and electronic journal titles. Loading the purchased records presented major problems because of the existence of the locally created print and electronic records and partly because of the method of loading. The creation of duplicate records and duplicate MARC fields within records created confusion for patrons and for library staff. The heads of Cataloging, Serials, and Information Technology collaborated and worked with system vendors to create appropriate load tables and merge print and electronic records to resolve the problem. The outcome has been the beginning of a project to create a streamlined display of serial records in the online catalog and the establishment of routine updating of new and changed electronic journal titles. Successful interdepartmental cooperation has been an important side benefit.

I - 7     Construction of a Conceptual Structure as a Mediator between MARC and FRBR
Seungmin Lee, Bloomington, IN (seungmin@indiana.edu)
Elin Jacob, Bloomington, IN (ejacob@indiana.edu)

Currently, both MARC and FRBR have faced with problems in describing information resources. MARC is limited in describing the dynamic nature of information resources because of its rigid and single-layered linear structure. FRBR does not provide sufficient descriptive elements to fully represent bibliographic entities, although it can support the representation of multi-layered characteristics of information resources. This research has constructed a conceptual structure that can connect between the heterogeneous systems of MARC and FRBR to make up for these weaknesses. The proposed conceptual structure functions as a mediator between MARC data elements and FRBR attributes. It is not intended to describe specific information resources but to provide a set of core bibliographic elements. Elements in the conceptual structure can be connected to both the MARC and FRBR because these elements were extracted from the core elements contained in the MARC and FRBR systems. If an element in the proposed conceptual structure can be connected with any of the corresponding MARC data elements and FRBR entities/attributes, a user can utilize MARC for detailed descriptive elements and FRBR for representation of bibliographic relationships. Therefore, an element in the conceptual structure can indicate both detailed descriptive elements and bibliographic relationships.

I - 8     Librarians Take Action: Ange Milner, the American Library Association and the Great War
Katharine James, Illinois State University, Normal, IL (kdjames@ilstu.edu)

In 2007, Illinois State University, formerly Illinois State Normal University, will start a year-long celebration of its 150th anniversary. One person was very important to the university’s early years, as well as to the American Library Association (ALA), Angeline V. Milner. Milner’s participation in ALA goes back to the late 19th century when she attended the conferences held in Chicago and Lake Placid in the Adirondacks. The poster will explore the many contributions she made to the library profession and ALA, with an emphasis on her war service work during World War I. Milner represented ALA by collecting magazines and books in Normal for the soldiers. Also during the war, she served on the university’s War Service Committee, which she was in charge of creating and maintaining a War Roster; and she wrote over 600 personal letters to the soldiers. Today, Ange serves as a role model for library activism in uncertain times.


I - 9     Current FRBR Model Implementation Efforts and Issues in Library Catalogs
Yin Zhang, Kent State University, Kent, OH (yzhang4@kent.edu)
Athena Salaba, Kent State University, Kent, OH (asalaba@slis.kent.edu)

Since its inception, Functional Requirements for Bibliographic Records (FRBR) has been embraced by library communities and is shaping the direction of future cataloguing rules, standards, and consequently, library practice and system development. In particular, the FRBR model was developed considering user tasks, which offers great opportunities for creating retrieval systems that better support user information seeking. However, FRBR is essentially a conceptual model open to a variety of interpretations and implementations. Current FRBR implementation efforts have been largely exploratory in nature. A systematic review of current implementation efforts will be helpful for future development. This presentation is based on an extensive review and survey of current FRBR implementation efforts in online catalogs, including working systems or prototypes as well as other related efforts. It will summarize the implementation efforts in the following major areas: purpose, FRBR model focus, collection, record creation or conversion, interface and display, system architecture and other system detail, and user testing. In addition, implementation problems, issues, and possible solutions will be presented and discussed. Finally, recommendations for future developments will be suggested.

I - 10     Money Doesn’t Grow on Trees: Tips for Electronic Collection Development
Apryl Price, Valdosta State University, Valdosta, GA (aprice@valdosta.edu)

Most libraries, whether academic, public, or special, have a collection of electronic resources, and the demand is rising. Unfortunately, many libraries cannot afford to pay the outrageous fees that are charged for research databases and other online resources. This poster session will provide information on the advantages of electronic resources, and present tips for building a strong electronic collection with a budget that is not growing with collection needs. The tips were gathered from a review of literature about the collection development of electronic resources at other academic, public, and special libraries. Several research databases were searched to locate literature on electronic collection development. A review of these articles provided numerous methods for building a collection of electronic resources for little or no money. Additionally, some of the methods utilized at Valdosta State University to increase access to electronic resources will be presented. This will provide libraries with tips for electronic collection development that will fit inadequate budgets.


I - 11     How to Get More with Less: Cooperative Collection Development
Jennifer Carroll, University of New Hampshire Library, Durham, NH (Jennifer.Carroll@unh.edu)
Tracey Lauder, University of New Hampshire Library, Durham, NH (Tracey.Lauder@unh.edu)
Judith Brink, University of New Hampshire Library, Durham, NH (Judith.Brink@unh.edu)

Academic libraries struggle to meet user needs for e-resources while continuing to provide a rich monographic collection to traditionally book-based disciplines. Consortia will play a major role in how scholarly collections are shaped in the future by working across institutions to eliminate unplanned duplication and capitalize on the uniqueness of our individual collections. How does a cooperative collection development effort begin in a consortium made up of 19 libraries using different ILS systems? Slowly and carefully! The Boston Library Consortium (BLC) is piloting a cooperative collection project in music to reduce unwanted duplication and increase uniqueness among the collections in participating libraries. Using a shared approval plan profile with Yankee, selectors see what their colleagues are buying at the point of ordering by using GobiTween. This poster session will track the evolution of this BLC project, describe the challenges realized and opportunities discovered, while highlighting future cooperative collection development plans for microforms, the social sciences, and the subject of art. Attendees will learn from our experiences and leave with practical ideas they can apply to their own cooperative collection development projects.

I - 12     Serials on the Move! Large-Scale Serial Redirects in the Academic Library
Xan Arch, Stanford University, Stanford, CA (xanadu@stanford.edu)

As research libraries searching for better service consolidate their business with large vendors, it is increasingly necessary to transfer, or “redirect,” large batches of serial titles simultaneously. Drivers for such a redirect may include a library-issued “request for proposal” (RFP) for a serial vendor that can meet certain criteria or the sudden bankruptcy of a library vendor. How can a library streamline a major redirect project? In 2005, Stanford University Libraries redirected approximately 6,000 serial titles totaling $3 million annually. The project took place over a three-month period but the total process and effects of the transfer did not become clear until a full subscription cycle was complete. This poster will illustrate procedures used to communicate title information to the new vendor and will include diagrams of redirect workflow. Presentation will detail solutions to various problems, including lapsed titles, delayed publications, and journal packages. Additionally, various challenges associated with insuring uninterrupted access to transferred electronic journals will be displayed.


I - 13     Native American Literature in Collection Development
Christopher Shaffer, Troy University-Dothan Campus Library, Dothan, AL (shafferc@troy.edu)
Connie Stovall, Virginia Tech

Developing a collection of books that serves and educates all aspects of a community is a daunting task for any library. One area that is often overlooked is developing a collection of Native American literature. This poster session, based on a paper to be presented in February, 2007 at the national conference of the National Association of Native American Studies, examines best practices for collecting and weeding materials in this field. It also confronts many of the excuses librarians offer who choose not to develop collections in Native American literature and refutes those arguments. The experience of Native Americans is crucial to understanding American history. Furthermore, as with any ethnic literature, it gives a voice to a segment of society that might otherwise not be heard. There is also a wealth of children’s literature being published today that examines Native American culture and is a valuable addition to any collection. Through charts, photographs, and other imagery I will provide examples of Native American literature that would be well suited for both public and academic library collections, and also show the importance of including such works in a collection.

I - 14     If You’ve Got It, Should We Keep It? De-selecting Low Use Serials Using WorldCat Collection Analysis
Mary Aagard, Purdue University Libraries, West Lafayette, IN (maagard@purdue.edu)

Like most academic libraries, the Purdue University Libraries face shelving shortages in both the active and storage collections. As the storage facility reaches capacity, what approach should the Libraries take to find more space? This poster session presents the findings of a 2006 summer internship project that used WorldCat’s Collection Analysis (WCA) software to analyze serial holdings in selected subject areas and to develop criteria for de-selecting low use and/or short run titles. The summer intern merged data exported from WCA with data from the catalog to create serial title lists organized by subject, language, date, and holdings. Each title was compared to four consortial benchmark institutions to identify duplicate holdings so that when subject bibliographers reviewed the final lists to make withdrawal decisions, partner institutions’ holdings formed one of the decision points. After the withdrawal decisions had been made, the intern worked with colleagues at those benchmark institutions to offer them de-selected titles they may have interest in acquiring. The poster will show graphical representations of withdrawal statistics, interlibrary loan requests for de-selected titles, levels of collaboration with Libraries staff, and plans for expanding the project.


I - 15     Alice in Macroland: How to Take 19th Century Children’s Literature into the 21st Century
Jane Anne Carey, University of Florida, Gainesville, FL (jacarey@ufl.edu)

There is a wealth of historical, sociological, scientific, and natural history information in 19th century children’s literature. The University of Florida houses a premier collection in the Baldwin Library for Historical Children’s Literature. The problem is to disseminate that non-circulating collection to the most patrons. Under the sponsorship of the National Endowment for the Humanities, two projects to catalog, microfilm, and digitize books from 1850-1889 have been completed. Creating over 14,600 enhanced cataloging records in several iterations of the Online Computer Library Center (OCLC) bibliographic database and two very different local catalogs (NOTIS and Aleph) was accomplished by the use of every cataloging support feature inherent in the OCLC programs, LUIS, and Aleph as well as the sophisticated Macro Express and the simplest spreadsheets. The poster will illustrate the use of those programs to create very detailed records within the limited timeline of the grants by following a book through its journey from compact shelving in Baldwin to the patron’s computer desktop. Graphs will also show how local circulation and use of the online digital collection increased after the creation of enhanced records.

I - 16     Interactive Directions for Holding Locations in a Library OPAC
Hongfei Li, Wichita State University Libraries, Wichita, KS (hongfei.li@wichita.edu)
Sai Deng, Wichita State University Libraries, Wichita, KS (sai.deng@wichita.edu)
Nancy Deyoe, Wichita State University Libraries, Wichita, KS (nancy.deyoe@wichita.edu)

This poster will present Wichita State University Libraries’ implementation of interactive directions for holding locations in an OPAC. This new feature can display shelf maps and specific locations in the library stacks for individual books or other types of materials including electronic resources. This poster will discuss current methods in the library field to display maps for holding locations in OPAC, and how our interactive directions solution displays holdings dynamically to the item-level. It will present how the project evolved and the pros and cons of using holdings records versus bibliographic records to generate the maps. It will describe the programming logic of the interactive direction maps to handle complex shelving situations. This poster will also address how to transfer data from OPAC display to a processing program, and combine them with the data from ILS Oracle tables. Use of map links which reflect this enhanced functionality will be demonstrated. Future possible enhancements to Wichita State University’s dynamic maps will also be discussed. Examples of the dynamic maps can be found at: http://library.wichita.edu/techserv/OPACredesign/dynamicmapExamples.htm


I - 17     Recycling MARC: Using the Library’s Catalog to Create an “Online Resources Locator”
Vicki Grahame, University of California, Irvine, Irvine, CA (vgrahame@uci.edu)
Holly Tomren, University of California, Irvine, Irvine, CA (htomren@uci.edu)

Providing access to online resources has become a core element of academic library websites. Keeping this access up to date has become increasingly difficult as the number of electronic resources have grown. This poster session will illustrate how the University of California, Irvine Libraries developed a searchable electronic resources database using data from records in the Libraries’ catalog. Starting with categories identified by Public Services staff as most useful to patrons, catalogers analyzed the MARC records and constructed search strategies using MARC data to retrieve e-resources from the online catalog that matched those categories. Resources were exported to tables in a SQL database for further manipulation. The resulting Web interface allows for searching and browsing in categories that replicate the lists of resources that were previously maintained manually, and is updated weekly using scripts. The interface and retrieval methods are customized for electronic resources in a way that cannot yet be done in the online catalog The presentation will highlight the methods used to implement the “Online Resources Locator” and plans for the next phase of development, lessons learned, results of user testing, and use statistics. URL: http://www.lib.uci.edu/online/resources/eresources.php

I - 18     CJK Cataloging: Identifying Errors and Improving Quality
Kai Yu, Texas A&M University Libraries, College Station, TX (karenyu@tamu.edu)
Nanako Kodaira Thomas, Duke University, William R. Perkins Library, Durham, NC (n.kodaira@duke.edu)

In recent years, the world has seen a fast expansion of CJK bibliographic records (records that include Chinese, Japanese, or Korean script, representing materials written in those languages). According to the CJK statistics reports provided by OCLC, the number of CJK language-coded records has grown from 1,932,412 in January 2001 to 3,189,123 as of January 2006. The growth rate is 39.4% over the five-year period. The rapid growth of CJK resources reflects the booming interest in business and other opportunities in East Asia. The relatively high error rate in CJK bibliographic records, however, has been a big hurdle in helping patrons to access this unique source of information and has reduced efficiency in library cooperation and resource sharing. This problem has drawn much attention from library professionals, particularly from catalogers. This project aims to provide a thorough and updated analysis of the most common errors in CJK bibliographic records drawn from the OCLC database. In this research, 1,000 sample records were randomly selected and the errors were identified and categorized. Analyses were performed to explore why the errors occurred and how best to improve the quality of the CJK records.

I - 19     ”Growing” Space: An Organic Approach to Space Issues in Stacks Management.
Jackie Case, University of North Carolina at Greensboro, Greensboro, NC (Jackie_Case@uncg.edu)
Marion Ingram, Greensboro Public Library, Greensboro, NC (IngramMT@greensboro-nc.org)

Jackson Library at the University of North Carolina at Greensboro is facing the very real problem of running out of space. Not happy with the idea of going to a zero-based growth program it was decided to re-think and re-measure the library’s current space. Building new buildings to house collections is not even on the 10 year plan for most libraries. Older buildings have become outdated and overfilled. A solution must be found to this common problem and a way to continue to support campus programs at the same time. A creative approach must be taken and the book stacks must be reviewed with new vision. Where once one saw rows and rows of shelves filled with books a shift in mindset must be made to see the space that is here and there. The new focus will be on how to “grow space” on the shelves — an organic way to look at Stacks Management. This poster session shares measurement advice, how to predict growth patterns, and how to do a calculated shift to find new available space for all those new books while keeping the ones you already have! This poster session will have photographic illustrations of stacks space, tools designed by Jackson library to measure space, and samples of survey formats to aid in your evaluation of your library’s space constraints.

I - 20     BookFinder: From Call Number to Physical Location
Qing Liu, StorePointer Corporation, Arlington, VA (qliu@StorePointer.com)
Madhu Patel, Arlington, VA (mbmpatel@yahoo.com)

For librarians, call numbers depict perfect paths to the location of any item in the library. However, library patrons who are not familiar with the library or the call number system frequently feel lost after searching the catalog and receiving a call number. This is particularly true for libraries with a large number of items that are divided into various sections. In 2006, StorePointer Corporation worked with Arlington County Central Library to develop an automated BookFinder system. BookFinder translates the call number of an item into physical location of the item and displays the location visually in an easy to understand map format, making it easy for library patrons to find the items they are looking for. This poster session will explain how the BookFinder system works and how it can be integrated into existing library catalog systems.


SESSION II: THE EDUCATORS: POSTERS ON DISTANCE LEARNING, CONTINUING EDUCATION, LIBRARY EDUCATION, LITERACY, AND RESEARCH METHODOLOGY

 

Saturday, June 23, 2007

1:00 pm – 2:30 pm

II - 1     Is an MLS THAT Necessary? A Longitudinal Study of the MLS in College & Research Library News Job Ads
Marybeth Grimes, Mississippi State University Libraries, Mississippi State, MS (mgrimes@library.msstate.edu)
Paul Grimes, Mississippi State University, Mississippi State, MS (pgrimes@cobilan.msstate.edu)

Casual empiricism suggests that the importance of the MLS for academic institutions has eroded over time by technological change and innovation, and that research libraries place a higher premium on specialized academic disciplines relative to competency in general library skills taught in library schools. We looked at job advertisements from the College and Research Libraries News (C&RLN) for the years 1975, 1980, 1985, 1990, 1995, 2000, and 2005 to determine what educational attainment, experience, and other skills are required, expected, or desired in job applicants. We analyzed the data using standard statistical techniques. We have found that the results vary not only across different categories of academic employers (e.g. baccalaureate-only granting colleges vs. research universities), but also between academic and non-academic employers of professional librarians.

II - 2     Think, Pair, Share Revisited! Using Modified Cooperative Learning Techniques to Enliven the Information Literacy Classroom
Sheridan Young, Cameron University Library, Lawton, OK (sherryy@cameron.edu)

Are you interested in using group learning techniques to improve student learning but think you lack time to do so? Are you concerned that such techniques might not work well for teaching information literacy concepts? Think again! This poster identifies ways to use group learning techniques in even the single-session library instruction class. Cooperative learning can be defined as collaboration in an instructional setting either between or among members of small groups of students that achieves learning outcomes. Librarians can use teaching techniques that incorporate cooperative learning in order to enhance student interest in and mastery of information literacy concepts. This poster will describe how librarians can use modified cooperative learning techniques to teach information literacy to groups of students. It will detail ways to use techniques when only short amounts of time are available to do so. The poster will describe ways to use the techniques to teach specific information literacy concepts. Librarians who view the poster and read a corresponding handout will gain ideas about ways to enhance library instruction through the use of cooperative learning techniques.


II - 3     Smart Space: Creating New Instructional Spaces with Smart Classroom Technology
Zhonghong Wang, Long Island University, Brooklyn, NY (iwang@liu.edu)

Limited space, increased demands? The increasing needs and fast expansion of the library instruction service requires adequate space and smart classroom technology for the successful delivery of much-needed library instruction sessions to students in all disciplines. Often times, space and budgetary limits impose challenges to the ever-increasing demand of the library instruction in academic institutions. This poster session describes how the Brooklyn Campus Library tries to create more instructional spaces for the library instruction service through the use of smart classroom technology to enhance the teaching and learning experience of the library faculty and students. This graphic presentation features the challenges facing the library at a time of change, the advantages from the newly created spaces, the feedback from various user groups and issues still to be addressed. It features the technologies and support provided by Library IT and its collaboration with other university and campus units. The poster session aims to serve as a forum for library administrators and faculty to share their experiences regarding space planning, renovation, construction and the utilization of technology to support library services.

II - 4     Cultivating Catalogers through Cross-Training
Todd M. Wallwork, Lister Hill Library, University of Alabama at Birmingham (twall@uab.edu)
Valerie S. Gordon, Lister Hill Library, University of Alabama at Birmingham,  (vgordon@uab.edu)

Many libraries have turned to cross-training as a way to provide additional coverage, flexibility in staffing, expanded skill sets, and job variety for staff. Although the benefits of cross-training staff in Reference have been well documented, little study has been given to cross-training in Cataloging. This poster presents the results of a survey on cross-training in Cataloging departments and includes information on its prevalence and frequency, the types of training and tasks included, and the benefits and drawbacks of this arrangement. In addition, the authors include advice from their own experiences with Cataloging cross-training. This arrangement provides many benefits including opportunities for staff to broaden their horizons, build connections across units, and get a better understanding of the bibliographic foundation of libraries. With the approach of many retirements in Technical Services Departments, cultivating catalogers from within your staff is an approach worth considering.


II - 5     Decoding Letters: Undergraduate Research Using Special Collections
Sandra Hussey, Lauinger Library, Georgetown University, Washington, DC (husseys@georgetown.edu)
Pamela Noyes, Lauinger Library, Georgetown University, Washington, DC (noyespa@georgetown.edu)

Spurred by the Boyer Commission Report, which noted a lack of engagement of undergraduates at research universities, there is a growing interest on campuses to foster undergraduate discovery research, even at the lower undergraduate levels, in order to deepen student learning in a way that has not been achieved in the disparate courses students take throughout the curriculum. At Georgetown University, the Carroll Program, which encourages a select group of undergraduates to actively engage in research and leadership, has been experimenting with various ways to involve students in research. The past two semesters, Carroll Program students have been researching letters from the Library’s Archives and Special Collections. Students consult with Reference and Special Collections librarians, then transcribe, research, and edit their letter. These letters have not been researched previously, so students must provide context for the letters and discuss their significance. This model can be replicated in other libraries to take advantage of special collections, usually underutilized by undergraduates, and to provide a manageable discovery research experience for students. Local history collections could partner with schools for similar projects.

II - 6     S.O.S. for Information Literacy: Teaching Ideas at Your Fingertips
Abby Kasowitz-Scheer, Syracuse University Library, Syracuse, NY (askasowi@syr.edu)

Many school library media specialists and academic librarians engage in teaching information literacy skills on a regular basis. Creating lessons that are motivating, innovative and effective, however, can be challenging. “S.O.S for Information Literacy” is a nationally-funded online database of high-quality; motivating lesson plans, teaching ideas, and multimedia resources to assist K-12 and academic librarians in teaching information literacy skills. Items are linked to ACRL Information Literacy Competency Standards for Higher Education, the AASL/AECT National Standards for Information Literacy, and the McREL National Content Standards. Special features of “S.O.S. for Information Literacy” include a web design tool for creating pages to supplement lessons; video clips featuring instruction librarians “in action” or reflecting on successful teaching episodes; and an online magazine highlighting innovative librarians and information literacy initiatives. This poster session will illustrate sample lessons and instructional materials, the search functionality, and the item submission process through screen shots and a computer-based demonstration. The poster will also outline project goals and development phases (including assessment activities) and opportunities for participation. S.O.S. is a project of Syracuse University’s Center for Digital Literacy, funded by a National Leadership Grant from the Institute for Museum and Library Services (IMLS).

II - 7     Meeting Research Demand in a Limited Resource Environment: Streamlining with Technologies
Doreen Harwood, University of Washington Bothell, Bothell, WA (doreenh@u.washington.edu)
Charlene McCormack, University of Washington Bothell, Bothell, WA (mccorc@u.washington.edu)

With increasing demand for research assistance in libraries, it has become crucial to devise effective methods of accommodating those needs on a sustainable basis. At the University of Washington Bothell campus, where enrollment in the business program is expected to continue to increase, the business librarian consulted with business faculty and determined a more comprehensive tool was needed to reach more students, particularly for standard assignments. A cooperative effort began in summer 2006 with a business student intern who helped the business librarian develop templates for intuitive online tutorials with step-by-step procedures and embedded annotated source links for core assignments such as business plans and marketing plans. Continual input from faculty, as well as survey results from students after the tutorials were launched, indicated the initiative was a success. Faculty noted that reports students submitted were enriched from sources provided within the tutorials. From discussions with other librarians it was determined this approach could be used across disciplines to enhance student learning and provide assistance to more users in a limited resource environment. The poster session will highlight the implementation and outcome of the faculty, librarian and student joint effort, including survey results and other collaborative projects now under consideration.

II - 8     Beyond BI: Information Literacy, Graduate Students, and Faculty Collaboration
Stacy Nakamura Brinkman, Miami University, Oxford, OH (brinkmsn@muohio.edu)
Bennett Jacks, Miami University, Oxford, OH (jacksbm@muohio.edu)
Shannon Van Kirk, Blue Mountain Community College (formerly Miami University), Pendleton, OR (shannonvankirk@gmail.com)

Do graduate students know how to do research? Many academic departments assume that they do, but recent plagiarism scandals as well as published surveys on graduate information literacy skills suggest otherwise. Graduate students are different from “traditional” college students—a single cohort often spans a wider range of age, ethnicity, background education, and life experience—and as such, it is worthwhile to consider alternatives to “traditional” (one-shot) models of library instruction for this population. The Design and Research Methods course in the Architecture department at Miami University is one such alternative model, in which a librarian is embedded in the class as a co-instructor for the entire semester. Assignments and class activities are developed in tandem by a faculty member and librarian, and information literacy is presented not as simply a skill set or tool to use, but rather as the iterative process of research that is integral to scholarly writing. The success of this approach can be measured in the quality of the students’ projects: in 2006, seven out of sixteen student papers were accepted to a selective national conference for architecture. This poster will include a description of the course and examples of syllabi, assignments, and activities.

II - 9     Finding Meaningful Research Assignments: Collaboration as a Way to End the “Scavenger Hunt”
Caroline Barratt, University of Georgia Libraries, Athens, GA (ccason@uga.edu)
Deb Raftus, University of Georgia Libraries, Athens, GA (draftus@uga.edu)

The University of Georgia recently began offering a new certificate in University Teaching. In this course, graduate students who will or are currently teaching at the university level receive intensive training in classroom management, pedagogy and university policies. Seeing a new way to reach a traditionally tough-to-crack audience, four librarians designed created a new workshop to show Teaching Assistants how to integrate information literacy into their teaching repertoire, even if their students are not required to produce a traditional library research paper. The workshop focused on designing and teaching in-class research exercises based on active learning principles -- many gleaned from the authors’ ACRL Immersion Program experience. TAs created assignments that enabled students to use critical thinking skills to find, evaluate and use information wisely, outside the traditional format of a ten page paper. This poster session will offer sample assignments created by the students as well as other documents related to the construction of this course. Our collaboration produced a number of engaging assignments that enhance course content, promote active learning and foster information literacy in undergraduates. Assignments are cross-disciplinary and will provide models for other librarians seeking assignment ideas for everything from psychology to history to computer science. Overview and example assignments are available on the workshop home page: http://www.libs.uga.edu/ref/classresources/2006fall/grsc7770

II - 10     Emerging Technologies, Emerging Teachers: Collaborative Workshops at Simmons GSLIS
Alison Cody, Simmons College Graduate School of Library and Information Science, Lafayette Hill, PA (alison.cody@simmons.edu)
Ellen Wilson, Simmons College Graduate School of Library and Information Science, Lafayette Hill, PA (ekwilson@gmail.com)
Jennifer Lege, Simmons College Graduate School of Library and Information Science, Lafayette Hill, PA (lege@alumnet.simmons.edu)

The Simmons College Graduate School of Library and Information Science (GSLIS) draws students with greatly varying degrees of technical knowledge. To even the playing field, the GSLIS Tech Lab and the student-led chapter of the American Society for Information Science and Technology (ASIS&T@Simmons) created a technology workshop series. The workshops are conceived of, developed, and taught by students and cover a variety of technology topics, with a focus on emerging technologies. Workshop attendees gain knowledge about technologies in a non-threatening environment, and the students who develop and teach the workshops learn curriculum development, presentation, and user instruction skills. This presentation will be of particular interest to those with an interest in technology instruction and collaborative learning experiences. Although the workshop series takes place in the setting of an educational institution, the general principles of the series make it applicable to other settings such as public libraries and community organizations. This presentation details the series, its evolution, successes, and challenges, and offers suggestions about implementing similar programs at other institutions. The poster will demonstrate the workshop series through a timeline, statistics, photographs, preliminary survey results, and text.

II - 11     From Web 2.0 to Research 2.0: Findability and Searching the “Next-Gen” Web
Candice Kail, Carnegie-Mellon University, (cagkail@gmail.com)

More and more scholarly researchers are joining students from elementary school through graduate school in searching for information contained in the dynamic content of Web 2.0. Traditional research has clearly been altered by digitization and online resources and continues to evolve to encompass this potential research data. This poster session will explore how and why librarians and researchers might want to access information contained in RSS, blogs, Wikis, social networking sites, and podcasting, and will address specifically how librarians can help users to access that information. As the new generation of online information continues to expand, the vocabulary of searching has evolved to include not only controlled vocabularies, metadata, and natural language searching but also folksonomy, tagging, taxonomy, information architecture, and information access. This poster session will provide instructional information on how to mine the potentially-rich data resources of content by using search strategies that include tag clouds and folksonomies as well as more traditional search methods. Attendees will be able to visually explore how Web 2.0 intersects with searching and research. A pathfinder with sample searches will be available on a Wiki created for the poster session as well as in a handout for poster session attendees.

II - 12     Measuring the Impact of NIST Research: The Analytical Tools of Library Liaisons
Susan Makar, National Institute of Standards and Technology (NIST), Gaithersburg, MD (susan.makar@nist.gov)
Jo Ann Remshard, National Institute of Standards and Technology (NIST), Gaithersburg, MD (joann.remshard@nist.gov)

Measuring the impact of government research has become critical during a time in which globalization and other important economic, political, and technological trends are transforming the world around us. A government agency’s impact can be measured in a number of ways and librarians can play an important role in measuring that impact. At the National Institute of Standards and Technology (NIST), librarians within the Information Services Division (ISD) act as “laboratory liaisons” performing literature analyses often through collaborative efforts with NIST scientists. This poster session explores the various strategies and methods used by ISD’s lab liaisons to study the body of literature produced by NIST researchers and to measure the impact of their research. Citation and publication analyses will be displayed through tables and by other visual means. The use of citation metrics will be demonstrated not only as a means to measure impact but also to evaluate library collections. Various analytical tools will be demonstrated in ways that are both practical and easy to implement. Attendees will be leave with a better appreciation for the important role that librarians can play in measuring the impact of their institution’s research, and with ideas, methods, and strategies for measuring that impact.

II - 13     Incorporating Inquiry-Based Learning into Library Instruction
Li Zhang, Mississippi State University Libraries, Mississippi State, MS (lzhang@library.msstate.edu)

As librarian instructors, how can we motivate students to actively participate in one-shot library instruction classes? What kinds of techniques would create conditions that involve students, sustain motivation, and stimulate students’ higher order thinking? This poster session will focus on inquiry-based learning (IBL) used at Mississippi State University Libraries. In a 75-minute education class, an instruction services librarian applied an IBL strategy that incorporated elements of active learning, cooperative learning, and problem-based learning. Through a set of activities that involved discussing, generalizing, cross-connecting, judging and refining knowledge, the librarian attempted to engage the students, help them expand their knowledge base, and develop research skills that can be applied to various academic studies. Supplemented by flowcharts, data, and handouts, the poster presentation will include librarian-faculty collaboration, learning objectives, specific teaching methods used, student activities, and feedback and evaluations.

II - 14     A Tale of Two Graduate Orientations
Erin Ellis, University of Kansas Libraries, Lawrence, KS (eellis@ku.edu)
Nikhat Ghouse, University of Kansas Libraries, Lawrence, KS (nghouse@ku.edu)

This poster highlights approaches to graduate-level library orientations at the University of Kansas Libraries. Attendees will gain a perspective on the unique and successful library and research orientations offered to graduate students who hold assistantships. This is a key group to focus upon as they are future professors and researchers. Through these orientations, we are paving the way for future opportunities. Graduate Research Assistants (GRAs) are required to have graduate-level skills in order to complete projects related to their research assignments. GRA responsibilities often include editing scholarly journals, preparing conferences and assisting in faculty research. To address these needs, an orientation covers searching techniques, library resource selection and key library services such as interlibrary loan and citation management software. Graduate Teaching Assistants (GTAs) are responsible for teaching up to two courses a semester. The orientation for GTAs is a discussion of research assignment development in collaboration with librarians. As part of this discussion, GTAs receive an introduction to information literacy concepts and how incorporating these concepts into student learning can improve performance. Through graphs and sample materials we will demonstrate the content of each orientation as well as important differences. Evaluative information will be presented through statistical and anecdotal evidence.

II - 15     Going Where They Are: User-Centered Design and Delivery
Susan Blalock, St. Joseph Seminary College, St. Benedict, LA (sblalock@sjasc.edu)
Bonnie Bess Wood, St. Joseph Seminary College, St. Benedict, LA (rouquette@sjasc.edu)
Fr. Bede Rouselli, OSB, St. Joseph Seminary College, St. Benedict, LA (brbede@sjasc.edu)

The impetus in libraries to become “user-friendly” or “user-centered” has produced better designed library websites and information literacy handouts, but these protocols actually remain library-centered. The Rouquette Library uses information design principles to produce resources that operate where students’ hearts are—in computer media, such as iTunes. We then stream the information to the user’s computers, iPods and PDAs. This poster session displays and explains the evolution of bibliographic instruction on the Dewey Decimal System from traditional printed text, to computer interactive instruction to podcasts. Large screen shots and a wireless computer will present new approaches to teaching the “Anatomy of a call number.” These will show how designing in media students appreciate, can give new life to essential material. Student participation in and critiques of each design stage show how user-centered development, usability testing and design succeeds in producing attractive materials that students use.

II - 16     Surviving the Outdoors: Resources and Programming for Youth
Jane Optie, Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign, Champaign, IL (joptie2@uiuc.edu)
Karla Stover Lucht, Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign, Champaign, IL (kstover2@uiuc.edu)

With the current trends of interactive technology continually on the rise, youth are spending more and more time online. Sometimes they are interacting socially through these new technologies; other times they may be surfing the Internet. While there is no problem with curious minds surfing for interesting content or using computers for entertainment, our presentation will help librarians who are interested in bringing the outdoors back. Our poster will explore resources and potential programming regarding camping and/or survival activities as well as ways of finding ways of integrating the outdoors with technology! Our poster will include a bibliography including print and online resources and programming ideas and schedules for speakers and activities.

II - 17     Shedding Light on Recruitment and Retention: LIS Access Midwest Program (LAMP)
Amani Ayad, University of Illinois at Urbana-Champaign, Champaign, IL (aayad2@uiuc.edu)
Rae-Anne Montague, University of Illinois at Urbana-Champaign, Champaign, IL (rae@uiuc.edu)
Sujin Higgins, University of Illinois at Urbana-Champaign, Champaign, IL (sbhiggin@uiuc.edu)

Prompted by the shortage of diverse student populations in library and information science (LIS), nine regional schools and academic libraries have formed an alliance to promote awareness of the field and attract students from underrepresented populations into LIS careers. LIS Access Midwest Program (LAMP; www.lisaccess.org) seeks to engage potential students in a number of enriching activities including a summer institute and internships. LAMP also promotes mentoring during all stages of participation — pre-enrollment through graduate studies and transition into employment. This poster session will share the methods and approaches used for LAMP recruitment and retention. Charts and pictures from activities, such as the summer institute will be displayed and handouts will be available for those in attendance. LAMP is funded by a 2006 Laura Bush 21st Century Librarian Program grant through the Institute of Museum and Library Services.

II - 18     The Practically Perfect Practicum: Tips for Librarians and Library Students
Ione Damasco, University of Dayton, Dayton, OH (ione.damasco@notes.udayton.edu)
Melanie McGurr, Ohio State University, Columbus, OH (mcgurr.2@osu.edu)

The balance between theory and practice in the cataloging curriculum has long been debated between library educators and library practitioners. During the authors’ recent survey of catalogers at ARL libraries investigating the value of the practicum experience, a majority of the respondents believed a practicum should be a required part of the cataloging curriculum. According to the survey results, a practicum during graduate school can provide library students valuable experience and information that can help with job interviews and future employment. Based upon this information, this session will provide specific information for both the practicum student and the host institution on how to get the most out of a practicum experience. Using information from personal experience and the recent survey, the session will include recommendations for successful practicum planning, from setting up initial contacts to transforming the practicum experience into material that will boost resumes and help during interviews. The session will also provide tips for libraries interested in hosting practicum students. Although this session will concentrate on graduate students specializing in cataloging, much of the information is general and can be used for almost any graduate student interested in completing a practicum.

II - 19     Implementing Best Practices for Assessment of Information and Computer Technology Literacy at San Jose State University
Toby Matoush, San Jose State University, San Jose, CA (tmatoush@sjsu.edu)

San Jose State University successfully tested over 1,000 students in 2006 using the new information and computer technology literacy ETS Information and Communication Technology Test. Test analysis is already being used in the current campus Western Association of Schools and Colleges assessment report and may also be used for long-term assessment of campus general education information literacy requirements. This poster session will illustrate best practices for implementing, marketing, and administering large-scale standardized information and computer technology literacy assessment tests on campus. It will provide detailed instructions for achieving best practices for the following: (1) how to market large-scale information and computer technology literacy testing at a university campus, (2) how to get administrative support for large-scale information and computer technology literacy testing on campus, (3) how to plan for large-scale information and computer technology literacy testing on campus, (4) how to get funding for large-scale information and computer technology literacy testing on campus, (5) how to integrate large-scale information and computer technology literacy testing into campus assessment, (6) how to recruit students to take the test, (7) how to recruit faculty to participate in testing, and (8) how to set up the test and schedule testing.

II - 20     Connecting the Library to International Students
Li Zhang, Mississippi State University Libraries, Mississippi State, MS (lzhang@library.msstate.edu)
Gail Peyton, Mississippi State University Libraries, Mississippi State, MS (gpeyton@library.msstate.edu)

In the era of globalization, the number of international students at academic institutions is continually increasing. Information professionals must choose appropriate marketing strategies to reach this clientele group. More than ever, the success of a library depends to a great degree upon the efforts that information providers make to promote information resources and library services. Libraries need to look for opportunities that strengthen the development of outreach services in order to increase the visibility of their products and meet the information needs of diverse population groups. How can librarians establish and develop relationships with various university departments and student associations? What approaches can be employed to enable international students to recognize the library’s services and full potential? At Mississippi State University Libraries, a variety of outreach activities have been implemented to promote information services and increase library use. This poster presentation will demonstrate the Library’s successful outreach program targeting international students, using a mixture of text, photographs, flyers, campus newspapers, and graphs which reflect measurable outcomes.


SESSION III: GLOBAL SOLUTIONS, INTERNATIONAL PROJECTS IN LIBRARIES

 

Sunday, June 24, 2007

11:00 am – 12:30 pm

III - 1    Fourteen Countries, Over 200 Libraries, and 365 Days Later: A U.S. Librarian’s Year-Long Odyssey throughout East & Southeast Asia to Network Libraries
John Hickok, California State University Fullerton, CA (jhickok@fullerton.edu)

This poster session will highlight an incredible experience: During the 2005-2006 academic year, the author spent the entire 365 days visiting libraries in every country of East and Southeast Asia--from Indonesia in the south to Mongolia in the north: over 200 libraries in 14 countries! This journey was part of a California State University funded grant to outreach and to partner with libraries in Asia, studying their resources and services. The results were amazing! This session will document in large, beautiful photos all spectrums of libraries in Asia, from resource-needy libraries in rural Laos/Cambodia/Burma to ultra high-tech libraries in Japan/Korea/and Beijing-Shanghai, China. While this year-long trip focused on academic libraries, school and public libraries were documented too (for example, the Guangzhou, China Public Library...wow!) Particularly inspiring will be the display of libraries “overcoming obstacles” (libraries providing services and making innovations in spite of minimal resources). Although the author of this poster session is from the U.S., represented will be incredible libraries and librarians in Asia unable to come to the conference themselves. A sample of the photos can be seen at: http://campusapps.fullerton.edu/news/dateline/2005/hickok/index.html and http://campusapps.fullerton.edu/news/dateline/2006/hickokjournal3.html

III - 2     Peace Corps: Supporting Sustainable Development through Libraries
Gail Wadsworth, Peace Corps, Falls Church, VA (gwadsworth@aerialmail.net)

Peace Corps volunteers serve in more than 80 countries worldwide. Many of these volunteers assist with library development in schools, organizations and communities. To support the volunteers with promoting sustainable development, the Peace Corps maintains Information Resource Centers (IRCs) in Peace Corps offices in countries where volunteers serve. The IRCs, which are managed by local Peace Corps staff, provide the volunteers with technical information about topics from agriculture to HIV/AIDS to women in development. To help volunteers with developing libraries, the Peace Corps publishes manuals on setting up libraries and obtaining donated books. IRC Managers share best practices for library development with volunteers in their countries. Peace Corps volunteers, in turn, assist communities with developing libraries and resource centers. This poster shows how an international volunteer organization headquartered in Washington, DC supports satellite resource centers throughout the world and how local IRC Managers and Peace Corps volunteers work together to support local library development.

III - 3     School Libraries, the Source for Free Information to the Rural Chinese Community
Ping Situ, University of Arizona Library, Tucson, AZ (situp@u.library.arizona.edu)

Although the Chinese economy is rapidly advancing, the vast western rural regions lag far behind the national average in terms of economic growth, education and library development. Over 60 % of 200 million grade-school students are living in undeveloped rural areas, where school facilities, learning resources, and reading materials are severely lacking. In rural areas, small counties and villages do not have their own libraries, but instead together share one library. Because the materials are often badly outdated, poorly cataloged and are fee based, they are infrequently used. In this poster session the author will present a brief overview of the status quo and development trends of libraries in rural China. She will also share with readers interesting pictures, successful stories and challenges of library development in poverty stricken regions. Some school libraries in remote areas have been supported or sponsored collaboratively by the Chinese government and/or foreign donations. They not only offer improved library services to the local children, but also serve as information headquarters for the general communities. The free Internet and books of those school libraries open a door for the local students and their farmer parents to improve their lives with new information and knowledge.

III - 4     Bridging the Communication Abyss in Rural Nicaragua: The San Juan del Sur Biblioteca Movil as an Information Conduit
Jane Mirandette, Director, San Juan del Sur Biblioteca Publica y Movil, San Juan del Sur, Nicaragua (Janem101@aol.com)
David Dwiggins, Dean’s Fellow for Technology Support, & Co-chair (SIR) Simmons International Relations, Boston, MA (dwiggins@simmons.edu)

The San Juan del Sur Biblioteca, Nicaraguan’s first lending library, is developing protocols and procedures to implement information and communication technology (ICT) programming in San Juan del Sur and the 27 rural communities currently served by its mobile project. Most of these communities lack newspaper delivery, landline phone service, Internet and often electricity. Communication tends to happen by word of mouth or other makeshift means. The library sees technology as a way to increase the accessibility of information to residents of these isolated areas. The poster describes early challenges and successes encountered introducing ICT programming to library patrons, and outlines plans with regard to solar and battery power, telecommunications, instruction, and other aspects. Photos and video showcasing programs targeted at children and young adults are included. The presentation highlights key decision-points for this type of project, including cost/benefit analysis, hardware and software considerations, power issues, telecommunications infrastructure, and educational needs. It also considers appropriate evaluation methodologies and explores collaborative solutions. Handouts include a list of these key decision points, highlighting the unique considerations for ICT implementation in developing countries.

III - 5     Digitalizing Past, Creating Future: On-line Archives of Taiwan Heritage (OATH)
Jieh Hsiang, National Taiwan University, Taipei, Taiwan (jhsiang@ntu.edu.tw)
Hsueh-hua Chen, National Taiwan University, Taipei, Taiwan (sherry@ntu.edu.tw)
Chiung-min Tsai, National Taiwan University, Taipei, Taiwan (tsaibu@ntu.edu.tw)

National Taiwan University (NTU) is the oldest research institute devoted to diverse fieldworks and houses one of the most comprehensive records of natural and cultural history in Taiwan. Since 2002, NTU has initiated a digital project for archiving the research heritage in order to preserve and to broaden public access to the legacy holdings. It is a collaborative effort from the University Library and Museum Systems, involving a wide variety of content and data types, reflective of the many research specialties in the university. Intensive information technology and resource-sharing information systems have been utilized to achieve interoperability and to bring coherence to digital preservation services. With the creation of digital content and databases from anthropology to zoology, there are now more than 60,000 valuable collections available from the OATH service. It not only allows university faculty and students drawing upon the collections to enrich learning and researches but also serves a wider audience. This poster session will demonstrate the implementation and application of this project, as well as its impacts on academic society and its services to the public.

III - 6     Touched by ALA: Sharing Success Stories on Library Developments in Azerbaijan
Muzhgan Nazarova, Vice President of Azerbaijani Library Association/PhD Candidate GSLIS UIUC, Urbana, IL (nazarova@uiuc.edu)

This poster will highlight the major accomplishments in library development in Azerbaijan for a last decade. The first library association founded in Azerbaijan in 1999 was a result of a partnership with ALA. The library professionals of Azerbaijan, along with their colleagues from Armenia and Georgia, had an exclusive chance to participate in the series of ALA-conducted workshops on the role of library associations and consortiums, library advocacy, and libraries in civil society in capital cities Baku, Tbilisi and Yerevan. Librarians describe the role of ALA as empowering and eye opening. A general overview of the following projects/activities/events which are considered the main cornerstones in library development in Azerbaijan for a last decade will be included in the poster: Information Resource Center for Librarians and Information Professionals (IRTCL); The National Library of Azerbaijan, the first automated library in the country; regional libraries as community centers; changing library education, including a new MLS program and curriculum makeover; Regional Training Center for librarians; international interlibrary loan program; access to online databases and collection development projects;  and a first library consortium. The poster will demonstrate how ALA’s mentorship and training has helped the Azerbaijani libraries to make outstanding accomplishments for such a short period of time and raise the awareness of the recent developments in the libraries of this region.

III - 7     Gathering Indigenous Oral Histories Outside of Our Own Communities and Their Place in Research Libraries: A Maori Approach
Taina Tangaere-Mcgregor, Oral History Centre, Alexander Turnbull Library, National Library of New Zealand, Te Puna Matauranga, Wellington, New Zealand (taina.mcgregor@natlib.govt.nz)

On ANZAC (Australian and New Zealand Army Corps) day in New Zealand, people throughout the country attend memorial services for soldiers who fought in World War II and following campaigns. Every year we acknowledge that the presence of World War II veterans at these occasions is dwindling. A team of students, supported by a core group of veterans, wives and widows, undertook an oral history project to record the stories of veterans of C Company 28 Maori Battalion who served in World War II, and their extended families. This poster session focuses on two aspects of the project: (1) it demonstrates how the team of students managed the project working among seven iwi (tribes) and (2) it demonstrates how the services of the Alexander Turnbull Library, National Library of New Zealand – Te Puna Mauranga o Aotearoa support iwi and hapu (tribe and sub-tribe) projects.

III - 8    Information Seeking Behavior of International vs. American Graduate Students: A User Study
Yin Liao, Georgetown University Law Library (yl233@law.georgetown.edu)
Mary Finn, Virginia Tech, (maryfinn@vt.edu )

This session is a comparative study that investigated how graduate students from diverse ethnic groups discover, select, and use various information sources. We obtained insights into international graduate students' information seeking behavior, especially its similarities and differences compared with the information locating patterns used by American peers.



III - 9     Understanding Students and Faculty Here and Abroad: Similarities in American and Chinese University Education and Libraries Overshadow Differences
Julia Martin, University of Toledo, Toledo, OH (julia.martin@utoledo.edu)
Frank Bove, University of Akron, Akron, OH (fjbove@uakron.edu)

Even though stark contrasts exist between Chinese and American culture and politics, academic librarians on both sides of the Pacific wrestle with many of the same issues. This presentation brings together the experiences of a librarian who taught for two years in China and another librarian who visited several Chinese libraries through an ACRL delegation to China. Like their American counterparts, Chinese academic librarians struggle with the impact of digital technologies on physical and fiscal resources, strive for innovative ways to arm faculty and students with information literacy skills and seek creative ways to do more with less. Underlying some of the similarities in American and Chinese libraries are the similarities in education. A lack of funding is an overarching theme that affects the availability of books, specialized databases, and computer access for students, severely limiting opportunities for study outside the assigned textbook and classroom. A lack of student familiarity with the research process including report formats, journal databases, and a love of the Internet are near mirror images. A general lack of knowledge of and interest in library resources also pervades the faculty on each continent.

III - 10     Healing the Wounded Hearts in Libraries: The Rise of Bibliotherapy Programs in Public Libraries in South Korea
Duk Hyun Chang, Pusan National University, Busan, South Korea (dchang@pusan.ac.kr)

Korea has achieved a remarkable economic growth after World War II. Despite the higher living standards due to this rapid development, social problems such as environmental problems and economic equity have been raised. Included in these and recently highlighted are psychological problems such as stresses and anxieties which may be common in modern developed societies. Libraries in South Korea pay attention to this situation. It is widely accepted in library community that the library may re-establish a social meaning through playing an active role in solving social problems. The establishment and the flowering of bibliotherapy programs in South Korean libraries is a good example. These programs that originally started in several public libraries in Busan and vicinity area are nowadays widely applied in other public libraries. They organize such programs for housewives, young adults, senior citizens, etc. Librarians with legitimate certificates are responsible for lectures and lead discussions. This movement has been transferred to university libraries. Pusan National University, for example, set up a program for university students who are suffering from academic achievement and job-finding stress. This paper tries to shed light on spreading bibliotherapy programs in the South Korean libraries as illustrating the reasons of recent success.

III - 11     Te Roopu Whakahau: Maori in Libraries and Information Management, the Indigenous Model
Eddie Neha, Hamilton, Waikato, New Zealand (eddie.neha@twoa.ac.nz)

Te Roopu Whakahau is regarded as the indigenous library Association of New Zealand. The poster session will go through its formation, history, importance, legal status, partnerships, goals and objectives. Six members/whanau of the group will present personal experiences of their time within Te Roopu Whakahau and also the value they place upon being part of a group/whanau which shares their cultural values as well as their professional ideals. These presentations will be complimented through performances in waiata (song), haka (actions), power point, video and audio. Presentations will also take in images, talk and footage from the 2007 Te Roopu Whakahau Hui-a-Tau (Annual Conference) and past Hui-a-Tau. Having been the first indigenous group to hold the IILF, Te Roopu Whakahau are a guiding light within the indigenous library community forming long lasting relationships with Indigenous peoples worldwide.

III - 12     Creating a New Collection with a New Way of Thinking: The Digital Project of Taiwan-Related Archives in Ming and Ching Dynasty
Jieh Hsiang, National Taiwan University Library, Taipei, Taiwan (jhsiang@ntu.edu.tw)
Wan-Jung Chiu, National Taiwan University Library, Taipei, Taiwan (otter@ntu.edu.tw)

The systematic collection analysis as well as publication of Taiwan-related historical documents has been neglected compared with other countries for a long time. The Council for Cultural Affairs was aware of the situation and assigned the National Taiwan University Library to undertake a three-year project “The Digital Project of Taiwan-Related Government Archives in Ming and Ching Dynasty” thru 2003 to 2005. In this Project, the Library cooperated with historical scholars to: (1) collect government archives of Ming and Ching dynasty which are scattered in various libraries and archives; (2) to analyze and choose Taiwan-related parts from those documents; (3) to create metadata; and (4) to do full-text key-in and add punctuation. The full-text key-in is a must-do job because Chinese OCR software does not work properly with manuscripts. Within three years, the Library achieved of full-text key-in and punctuation of thirty-two million words and created thirty-six thousand metadata records. The purpose of this poster session is to report workflow, operation regulations set by the project, the efficient method applied in the quality control of manual full-text key-in, and the outcome of the project.


III - 13     National Digital Archives Plan of the National Central Library in Taiwan
Weng-lu Wang, National Central Library, Taiwan (R.O.C.), Taipei City, Taiwan (director@ncl.edu.tw)
Chien-cheng Sung, National Central Library, Taiwan (R.O.C.), Taipei City, Taiwan  (tang@ncl.edu.tw)  
Wei Peng, National Central Library, Taiwan (R.O.C.), Taipei City, Taiwan  (pengwei@ncl.edu.tw)

The National Central Library in Taiwan has initiated a pilot nationwide digitization project – the NCL National Digital Archives Plan (http://readopac.ncl.edu.tw/ndap/en/index.htm), initially covering the period from 2002 to 2006. The goal of this project is to improve the preservation and utilization of local historical archives, newspapers, journals, periodicals and rare books held in the NCL. The purpose of digitizing the archives is to preserve the library’s documentation and to provide academics and the cultural industry with resources for research, education, and production. By digitizing these archives, it is possible for the library to improve knowledge and information sharing between institutes and to establish standard procedures for the databases of local historical archives. After five years of effort, many valuable archives have been digitized and people throughout the world can search and browse them through the website of the NCL (http://www.ncl.edu.tw). In view of the NCL’s extensive experience with digitizing Chinese rare books, the U.S. Library of Congress now has a collaborative project on digitization of the Chinese rare books with the NCL.

III - 14     Digital Library of the Caribbean: Crossing Borders
Catherine Marsicek, University of New Mexico, Albuquerque, NM (marsicek@unm.edu)

This poster session will introduce the development and the collections of the Digital Library of the Caribbean (dLOC), a project currently funded by the U.S. Department of Education Technological Innovation and Cooperation for Foreign Information Access (TICIFA). dLOC is a multi-institutional and collaborative international digital library, delivering research resources about the Caribbean in English, Spanish and French. dLOC crosses geographic, cultural and linguistic boundaries and serves as an umbrella for digital projects and collections from and about the Caribbean that might exist in isolation at a single institution. It delivers a critical mass of resources in a single space that tell a regional story. Much of the success of this digital library is based upon the governance structure as well as upon advances in technology. The dLOC initiative is a collaborative model that can be replicated to develop other multi-institutional and international projects.


III - 15     National Mission for Manuscripts (NMM) and Preservation of Rare Manuscripts
Trishanjit Kaur Thandi, Punjabi University, Patiala, India (trishan29@yahoo.co.in)

India is a country of ancient civilization with long and rich history. It is evident from this fact that almost 5 million manuscripts are known to be in existence in different libraries, museums and personal collections throughout the country. These manuscripts contain wealth of information on diverse subjects. These manuscripts are lying not only in libraries but also in temples, mosques and villages. There is need to identify and document them. Hence, to save these treasures, the National Mission for Manuscripts, a five year project, was launched in India in 2003. Under this program, 3000 rare manuscripts at the Central State Library Patiala city that were in bad shape have been saved. The poster will give a glimpse of preservation of these manuscripts.

III - 16     ALCTS on the Global Scene: Re-visiting Our Past and Looking to the Future
Margo Warner Curl, The College of Wooster Libraries, Wooster, OH (mcurl@wooster.edu)
Sha Li Zhang, The University of North Carolina at Greensboro Libraries, Greensboro, NC (slzhang@uncg.edu)

With the rapid expansion of the global village, U.S. libraries have become increasingly involved with international activities. On the occasion of the celebration of the 50th anniversary of the Association for Collections and Technical Services (ALCTS) at the 2007 ALA Annual Conference, the ALCTS International Relations Committee (IRC) has gathered facts, testimonies, photos, and other artifacts to showcase the contributions that ALCTS and its members have made to advance library services in the world arena. These activities include: training sessions, workshops, lectures, and programs sponsored by ALCTS and conducted by its members to advocate for standards on cataloging management, preservation, and digitization projects world-wide; teach advocacy and share information policy on uniform access to library resources; introduce landmark documents through working groups and standing committees with IFLA and other world organizations on world-wide authority control, codes, and best practices; translate MARC21, AACR2, and DDC into many languages that are being used by many developing countries, and promote international collaboration through the sharing of catalog records. The poster session will include charts, pictures, copies of some original documents, and other visual items to make it informative and attractive.


III - 17     Sister Libraries – Assessing Success
Patrick Sullivan, San Diego State University, San Diego, CA (sullivan@mail.sdsu.edu)
Rebecca Miller Banner, Emporia State University, Emporia, KS (rmiller2@emporia.edu)

Sister libraries exist in a number of different regions, but the assessment of their success is hard to ascertain. In addition to reviewing some of the possible criteria for evaluation of these partnerships, the presenters will also discuss the benefits for your library of establishing a Sister library relation and the basic process. Whatever part of the world interests you, there are sure to be partner libraries willing to work with you. Representatives from some of the successful relationships will be present during the poster session to discuss their successes and challenges. Ms. Miller will also be reviewing some of her work in the area of the American Bulgarian Library Exchange (ABLE) project. If you’re interested in where the Sister library initiative within ALA is headed please stop by the booth to hear the latest news.

III - 18     Information in Life: Exploring the Model of Everyday Life Information Behavior of Early Retired Teachers in Taiwan
Chen-Yun Hsu, National Taiwan University, Taipei, Taiwan (r92126009@ntu.edu.tw)

Shan-Ju L. Chang, National Taiwan University, Taipei, Taiwan

For the sake of political factors, more and more teachers in Taiwan choose to take early retirement from their job. In the previous studies discussing this subject, researchers focused on the daily life of the retired teachers, mainly in domains outside of library and information science, such as psychology, sociology, and education. The purpose of this research is to explore the information behavior of everyday life of those early retired teachers in Taiwan and the role and the meaning of information in their everyday life as well. This research is analyzed based on the model of Every Life Information Seeking (ELIS) proposed by Savolainen in 1995 for research framework. The research method of participant observation is adopted. The anticipant value of this research is to share useful information for information- related providers and to know more clearly about the model of ELIS. The poster will be presented in a story-telling style with graphic illustration of important elements in the story.

III - 19     Advanced Collection Development Project at Texas A&M University at Qatar Library (TAMUQL) with the Partnership of YBP Library Services: 6,500 Miles of Physical Distance Is Just a Click Away
Suzanne Gyeszly, Texas A&M University at Qatar Library, Doha, Qatar (suzanne.gyeszly@qatar.tamu.edu)

TAMUQL successfully completed an advanced collection development project with YBP’s partnership. The goal was to enhance TAMUQL’s engineering curriculum, graduate and research programs with the newly acquired monographs, maps and e-books. ISBNs of existing collections were loaded and linked by YBP to editions of same titles to prevent duplication. Any attempt ordering a title would prompt “Duplicate Alert” and showed “Already Owned by Library” on YBP’s GOBI system. Librarian selected subjects and call number ranges and questionnaire sent to Program Coordinators and faculty members requesting their needs related to curriculum and research during 2007-09. YBP staff created subject folders in GOBI they included books which were appropriate to TAMUQL’s collection interests. TAMUQL’s project coordinator used the folders to select titles and placed orders in GOBI, and then the books arrived shelf ready. A unique feature was that TAMU, College Station and TAMUQ, Doha shared a catalog based on Endeavor’s Voyager system. After books were shipped to Qatar, YBP notified TAMU’s cataloging staff with a manifest of the titles. Using OCLC’s PromptCat, TAMUL downloaded the records which appeared in TAMUQ catalog immediately. During few months almost 3,000 titles were selected, ordered, processed, and received in Qatar. This project was carried out with only one librarian and one staff in Qatar.

III - 20     The Second Generation of RFID Technology at the National Library of Singapore
Connie Haley, Chicago State Library, Chicago, IL (chaley@csu.edu)
Sung Kuan, National Library of Singapore, Singapore, China (Sung_KUAN@nlb.gov.sg)

The National Library of Singapore (NLS) applies the state-of-art RFID technology to the library. Not only the NLS is the first library using RFID technology in library, but also it is the first library that applied the second generation of RFID. While libraries of the rest of the world are wondering if their libraries should implement the RFID or not, the NLS is heading for the third generation of this technology. One of the best applications of the RFID technology is self-checking. The first RFID generation of self-checking is Kiosk-based with only self-check-out function. The second RFID generation is not Kiosk-based. It has functions of self-check-in and self-check-out with build-in camcorders to record the borrowing process. The system consists of a mini-tower (with a computer, video camera, and all kinds of software), a touch-screen-monitor, and RFID reader with antenna. The screen shows four languages, English, Chinese, Malay Yu, and Indian. An automatic registration and payment process is very easy and self-explaining. Not only can residents self-register online, but also visitors who want to use the library. After the registration, one can use the library’s Internet. The Internet access is not free for the purpose of preventing abusive use of the Internet and printing. Patrons can use the Kiosk to pay for the Internet use, print-out, copies, overdue fines, etc. The payment Kiosk is also a touch-screen monitor with four different options for payment – credit card, bank debt card, cash card, and EZ Link, which is a card used for transportation, such as train, subway and bus. EZ Link is an RFID card. One can transfer money from their EZ Link card to their library account by using their login and password.


SESSION IV: OUTREACH: POSTERS ON INTERLIBRARY COOPERATION, LIBRARY SERVIES TO SPECIAL GROUPS, AND REFERENCE AND INFORMATION SERVICES

Sunday, June 24, 2007

1:00 pm – 2:30 pm

IV - 1     Academic Library Employee Perceptions of Quality: Development of Gap Measurement Instrumentation of Internal Customer Needs and Expectations
John Harer, East Carolina University, Greenville, NC (harerj@ecu.edu)

LibQUAL+, a gap-measurement instrument developed for libraries, springs from the theoretical perspective that customers judge quality. However, experts in the Continuous Quality Improvement field have argued that any quality assessment effort must include the measurement of internal and external customer perceptions. While LibQUAL+ measures external customer responses, assessment of internal customer responses remains largely a function of individual institutions using locally developed methods. This poster will report the results of a study that shows how customers judge quality by expanding the concept of customer to include “internal customers” which will be defined. It will make a distinction between assessing internal customer “needs and expectations” versus “employee satisfaction” as concepts. Described will be the study currently being conducted, its methodology, the steps in development of a Delphi panel of library and personnel experts, and a report of the results of the data gathered. The study utilizes a three-phased, iterative Delphi technique to create a priority-ranked list of statistically valid and potentially more universal items useful for measuring these needs and expectations. These measures will be displayed in rank order and analysis and conclusions based on the data provided.

IV - 2     Vital Signs: A Survey of Libraries Supporting Journalism and Mass Communication Education
Patrick Reakes, University of Florida, Gainesville, FL (pjr@uflib.ufl.edu)
Barbara Semonche, (bpsemonch@email.unc.edu), and Fred Thomsen, (thomsen@email.unc.edu)  University of North Carolina Chapel Hill

Journalism and mass communications libraries play a critical role in support of the educational and research functions of journalism-mass communications programs, particularly in light of the fundamental changes in the information provision environment that have taken place in the past decade. This study is the first attempt at a comprehensive survey to measure the “vital signs” of the libraries supporting all Accrediting Council on Education in Journalism and Mass Communication (ACEJMC) accredited programs in the United States. The research includes an examination of the management models, staffing, budgets, mission statements and research services of the libraries as well as their collections, technologies, equipment, and facilities. It was undertaken in an attempt to fill a gap in the existing literature, to establish a “baseline” for further research and allow longitudinal study to monitor future trends.

IV - 3     Breaking with Tradition: College Students’ Use of Public and Academic Libraries
Catherine Perkins, Union County College, Cranford, NJ (catperkins@si.rr.com)

Responding to the professional literature on college students’ use of public libraries, the presenter embarked on a semester-long study of college students’ library habits. Over 270 enrolled college students were surveyed in public and academic libraries to gauge their perceptions about the two types of libraries, as well as how and where they conduct their course-related research. The study revealed that librarian perceptions about student use from professional literature and interviews with librarians contradict the reality of student use. The study, conducted at The College of Staten Island, CUNY (a large, public, comprehensive college), and in four Staten Island local branches of the New York Public Library revealed that contrary to librarian perceptions, the majority of college students using local public libraries fit the traditional student demographic. Students’ perceptions of libraries and their collections was startling, and their research habits within those libraries revealed a need for better information literacy initiatives in both public and academic libraries. Color charts revealing the surprising results from the interviews and surveys will be presented, as well as handouts offering data and suggestions for ways that public and academic libraries can inform students’ of the most appropriate sources for their research.

IV - 4     Texas Two-Step: Marketing and Measuring Database Use
Kimberly Chapman, University of Texas at San Antonio, San Antonio, TX (kimberly.chapman@utsa.edu)
Posie Aagaard, University of Texas at San Antonio, (posie.aagaard@utsa.edu)

This poster session describes proactive, multi-faceted approaches used by the UTSA Library to promote patron access to specialized resources. Three case studies explore the cycle of identifying user groups, marketing resources to targeted users, and measuring resource use. The marketing process describes a variety of methods used to promote resources to targeted campus groups, including academic departments and student support services. Promotion also occurs inside the library, through communication and staff training. The training component exposes library staff to new resources so that they can use their knowledge to direct users appropriately at service points. The measurement process examines database usage throughout the marketing cycle. Database statistics are analyzed before, during, and after marketing periods both to discern the impact of marketing efforts on database usage and to identify trends and patterns that can provide insight for future marketing directions. What are the implications for marketing plans if database analyses do not indicate any changes in database use? Learning outcomes for this session include the application of practical marketing strategies for diverse groups, the value of training library personnel, and the challenges and rewards of looking to database usage analysis for guidance.

IV - 5     Biology Nights: Net Gen Science Students and the Library as Place (and Virtual Place) for Science
Donna Braquet, University of Tennessee, Knoxville, TN (dbraquet@utk.edu)

Due to the nature of the science curriculum, academic science librarians are often challenged to forge relationships with science faculty, teaching assistants, and students. “Biology Nights @ The Library” is a collaboration between the biology librarian, biology faculty and lab instructors that introduces students to the idea of ‘library as place,” and even more, library as a place for science. Each Biology Night begins with a movie trailer of an introduction to library services and biology resources. A biology themed documentary is shown and afterwards a brief discussion is held, followed by the biology librarian taking library related questions from the audience. However, Biology Nights do not end there. Recent research about the learning styles of net generation students and the explosion of social networking tools, have taught educators that students want to reflect on real experiences and pursue them in the virtual sphere, as well as, learn by collaboration and active learning. The Biology Nights’ blog, BioLIBlog, allows students to find resources related to the films, continue their discussions by using the comments feature, and post questions and answers. Now in its third semester, Biology Nights has had enormous success, attracting more than a hundred students for many of the sessions. This poster will share an overview of the program, challenges, successes, film lists and outcomes.

IV - 6     De-desk Reference: Using Web 2.0 to Provide Services Away from the Public Services Desk
Kathryn Millis, DePauw University, Greencastle, IN (millisk@depauw.edu)
Tiffany Hebb, DePauw University, Greencastle, IN (thebb@depauw.edu)
Ruth Szpunar, DePaw University, Greencastle, IN

Generations of librarians have relied on index cards, notebooks, and file folders to keep track of repeat questions, favorite sources, and local information, and to track statistics. In recent years, we’ve bookmarked useful websites, and saved files on the Public Services Desk computer. Now many of us are quickly increasing the amount of reference we do away from the desk: in our offices, patron offices, computer labs, dorms, community centers, the park, or a restaurant with Wi-Fi access. We need to be able to access the information currently stored in physical form at the desk when we’re away from the desk, so we can continue to use it ourselves, and share it with our colleagues and patrons. Librarians at DePauw University have begun using social bookmarking sites like del.icio.us, Furl, and PennTags instead of just making bookmarks that work on one computer. We’re sharing notes on a free, but private, blog. And we’re experimenting with other Web 2.0 tools like flickr and YouTube to share images. As an extra benefit, our posts and tags on popular web 2.0 sites make it likelier that the general public will find reliable sources of information.


IV - 7     Meet Me in the Street: Researching and Reaching Out to Diverse Populations
Janaya Kizzie, University of Rhode Island, Warren, RI, (jkizzie@rwu.edu)
Stefanie Blankenship (youthlibrarian@hotmail.com)
Martha Moore (mmoore@court-ri.gov)
Kerry Caparco (kerrycaparco@yahoo.com)
Ed Garcia (edgarcia1@cox.net)
Lesya Kreshchuk (kreshchuk@netzero.com)

When a library decides to serve the underserved, where do they begin? Who should they talk to? What resources should they use? PRISM Plus scholars from the University of Rhode Island share their insights on researching about, communicating with, and serving diverse populations. Culled from research and interviews conducted within local communities, this presentation suggests starting points for and examines the pitfalls and triumphs of beginning outreach into diverse communities.

IV - 8     Keep It Confidential! Patron Privacy in Interlibrary Loan
Patrice Conely, Bemidji State University, Bemidji, MN (pconely@bemidjistate.edu)

Confidentiality in libraries is a patron’s right and an employee’s responsibility. The interlibrary loan process poses unique challenges to this guarantee, including both in-library procedures, as well as employee education. An initial step in this process involved a coding system for retaining materials on open hold shelves which eliminated the need for shelving by personal name. Check-out of materials on hold now requires the presentation by the patron of their borrowing card, which data is then easily translatable for retrieval of the item on the hold shelf. A further step was the implementation of a confidentiality awareness program for Interlibrary Loan Student Assistants. Each Student Assistant, upon employment, and again at the beginning of each academic year of employment, reads and signs a confidentiality pledge which explains the parameters of confidentiality in the interlibrary loan process. In order to determine the student assistants’ understanding of this pledge, a scenario instrument was administered to each student half-way through the academic year, to determine their understanding of the parameters. The findings from this instrument will be used to modify the confidentiality pledge, if needed, and the training/education of student employees, in an ongoing process of emphasizing the importance of patron confidentiality.


IV - 9     More Than Just “Being Where They’re At”: Making the Most of Outreach Strategies
Eric Frierson, University of Michigan Hatcher Graduate Library, Ann Arbor, MI (efrierso@umich.edu)
Donna Hayward, University of Michigan Hatcher Graduate Library, Ann Arbor, MI (dlhodge@umich.edu)

We laud strategies that take the librarian out of the office and insert them into the places where students are, both virtually and physically. But how do we convert initial contact into a more supportive and meaningful ongoing relationship? How can we make ourselves more than just a link on a website, and more than just the “substitute” instructor in course-integrated library sessions? This poster session will describe the steps we’ve taken to ensure that our engagement with students outside the library is ongoing, resulting in more effective and meaningful interactions. Multi-prong strategies we’ve employed include holding well-attended informal drop-in instruction sessions and connecting with students in their online social spaces, such as Facebook.com. We’ve found that face-to-face interaction with students is an effective way to engage them virtually by putting a personality behind the links that they see online. Surprisingly, these strategies create the opportunity to forge relationships with faculty that did not exist before. In addition to practical tips for implementing similar strategies at your library, we will present data from student surveys and class assignments that measure the effectiveness of these strategies.

IV - 10     Distance Users: Meeting Research Needs Using Interlibrary Loan
Michelle M Foss, University of Florida, Gainesville, FL (micfoss@uflib.ufl.edu)
Kristine Shrauger, University of Central Florida, Orlando, FL (kshrauge@mail.ucf.edu)

The libraries at the University of Florida and University of Central Florida criss-cross the state to provide interlibrary loan and document delivery services to meet the research needs of distance users who are located within the state of Florida at a university sponsored research facility or shared-campus library. A combined total of 29 distance centers and 10,268 items were delivered to distance patrons in the year 2006. While the philosophies of service to distance users are the same, the users and methods by which research materials are delivered vary. This poster will demonstrate the statistical analysis of types of services provided to distance users, method of delivery within the state of Florida, types of research materials provided to distance users, amount of ILL staff it takes to coordinate such efforts, and how interlibrary services can expand its efforts to get research materials to the distance users.


IV - 11     Answers or Instruction? Evaluating Instruction in the Reference Transaction
Stephanie Graves, Southern Illinois University Carbondale, Carbondale, IL (sgraves@lib.siu.edu)
Christina M. Desai, Southern Illinois University Carbondale, Carbondale, IL (cdesai@lib.siu.edu)

When is it appropriate to teach at the Public Services Desk? How often are reference librarians teaching? Do the students want to learn during reference transactions? This poster explores these questions by presenting results from a study of instruction at the Public Services Desk. Over five weeks of observation combined with a patron survey were analyzed to measure the frequency, likelihood, and types of instruction offered at the Public Services Desk of a large academic library. Patron question format was also analyzed to determine its influence on the likelihood of instruction. In addition, the researchers developed coding methods to classify types of instruction and patron interest in instruction based on observable patron behavior. Findings helped determine whether observable patron behavior correlated with expressed interest in learning and whether expressed interest correlated with actual instruction. The poster will include visual representations of data, including charts of librarians’ instructional methods, frequency of instruction, and user feedback. The poster will highlight the observation matrix that was used and outline the coding schemes developed to measure instructional techniques. This study was the third in a series that studied instruction in various reference mediums, both physical and virtual.

IV - 12     How “Special” Is Your Academic Library? Library Service to Campus Administrative and Support Staff
Cara Bradley, Dr. John Archer Library, University of Regina, Regina, Canada (cara.bradley@uregina.ca)

Non-academic staff (including administrative, technical, paraprofessional, and support categories) constitute more than 50% of most campus workforces and are integral to the success of postsecondary institutions. Yet, despite their numbers and importance, academic libraries have paid little attention to the information needs of this portion of the campus population. This poster session will provide an overview of the lessons academic libraries can learn from special libraries in serving this population. In addition, it will provide a graphical representation of North American campus demographics, and the results of a scan of other academic libraries’ activities in this area, including best practices. It will identify relevant and appropriate library services for this group and suggest key campus areas for introduction of the initiative. It will also address workload issues and propose a model for integrating this expanded service within the existing subject liaison approach already used in many academic libraries. Additional material for the poster presentation will include examples of promotional brochures, web content, and instructional materials.

IV - 13     On Wearing Three Hats: A Knowledge Base of University, Library, and Community Information
Matthew Schmitz, Southern Illinois University Edwardsville, Edwardsville, IL (maschmi@siue.edu)
Anthony Leopold, Southern Illinois University Edwardsville, Edwardsville, IL (aleopol@siue.edu)

Studies have demonstrated that the traditional Public Services Desk model is in transition. Patrons come to the Public Services Desk seeking not only reference assistance but also information about a plethora of programs and resources outside the realm of traditional library support. Public Services Desks are frequently expected to be the information hub of the community or university. In recognition of this trend, Southern Illinois University Edwardsville’s Lovejoy Library has developed a comprehensive knowledge base to assist library personnel in answering questions relevant to and outside of their normal realm of expertise. The knowledge base enables the staff to pool information about library procedures and resources while also providing access to records for specific course assignments, general university policies, and events in the surrounding community. In addition, the knowledge base has an internal component to evaluate the usefulness of the records based on how many times a particular item has been accessed, indicating if additional information needs to be added. This poster session will demonstrate, by employing screen captures and statistical charts, how the knowledge base has been useful as an assistance tool for the Public Services Desk staff and also how the assessment feature contributes to the knowledge base’s continued growth and improvement.

IV - 14     R U There? Looking for Those Teaching Moments in Chat Transcripts
Frances Devlin, University of Kansas, Lawrence, KS (fadevlin@ku.edu)
John Stratton, University of Kansas, Lawrence, KS (jstratton@ku.edu)
Lea Currie, University of Kansas, Lawrence, KS (lcurrie@ku.edu)

The University of Kansas Libraries implemented its chat reference service in 2003 to provide research assistance to students, staff and faculty. To further extend our hours of service, we established partnerships with three other state academic institutions in 2004 and created the Kansas Academic Cooperative Chat Service. Usage statistics have shown that this is an increasingly popular service and is being used by students to get online library help. For our poster session, we will present results based on our analysis of approximately 1,500 chat transcripts from 2005-2006 using the “ACRL Information Literacy Competency Standards for Higher Education”. We have developed questions for each standard to determine if library staff are using chat interactions to instruct students how to find appropriate resources and provide them the tools to conduct research. Our evaluation of transcripts will provide insights into whether librarians are teaching students to determine what information they need, how to access it, use it and to evaluate it critically. In addition, an analysis will identify staff training needs and help us determine future strategic directions to improve our service.

IV - 15     Where Hope Still Shines: Perspectives on Muscular Dystrophy
Jacob Gapko, University of Wisconsin-Madison, Eau Claire, WI (gapkoja@yahoo.com)

Funded by a Carnegie-Whitney Award from the American Library Association, this poster session will present information on books in English that explore the insights, social and spiritual development, personal and family challenges, and individual successes of children and young adults with muscular dystrophy (MD). In addition to currently available books about MD, this poster will also present information from out-of-print, but highly relevant, books on MD currently available through used book sources and interlibrary loan. This information will help librarians assist teachers and other educational and health professionals as well as children and young adults with MD, their families, and friends. Books by and about persons with muscular dystrophy offer readers deep insight, life strategies, and inspiration. Socialization perpetrates a barrier of silence and ignorance about disabilities, even on the part of children who have a disability. These books have the power to break down this barrier and to show children and young adults that outward appearance does not accurately reflect the spirit and abilities of the person inside. The poster session will include photos and sample books, sample annotations for noteworthy books, a list of books available, and background information on muscular dystrophy.

IV - 16     Full Circle: The Return of Professional Librarians to the Public Services Desk in the Learning Commons
Elizabeth B. Fitzpatrick, University of Massachusetts Amherst, Amherst, MA (ebf@library.umass.edu)
Anne C. Moore, University of Massachusetts Amherst, (annem@library.umass.edu)
Beth W. Lang, University of Massachusetts Amherst, (bwlang@library.umass.edu)

The Public Services Desk was formerly the only service point on the Lower Level of University of Massachusetts Amherst’s W.E.B. Du Bois Library. Research, technology and campus information questions were all answered there with varying levels of success by librarians, staff and students. Recently the Lower Level became the Learning Commons, and is filled with students 24/5. New academic support service points provide expertise from all over campus to students where and when they need it. The reconfiguration gave Reference staff the opportunity to rethink its desk staffing model. The newly-renamed Reference & Research Assistance desk is now staffed only by Reference librarians. Does this model of Public Services Desk service – face-to-face, on-demand research assistance from experts, with referrals to nearby service points for technology, writing, advising, career, tutoring and other help – meet the needs of today’s users? Do students seek out the Public Services Desk when they need help with research? Are they satisfied with this model? What are the characteristics of the questions received at the desk? Do they take longer to answer? This poster session graphically represents and analyzes data gathered by a variety of means, including surveys, a focus group, transcription of reference questions, question-type tallies, and gate counts. Photos show the new model in action.

IV - 17     Taking the Library to the Users: Satellite Reference at the University of Mississippi
Elizabeth Stephan, University of Mississippi, University, MS (estephan@olemiss.edu)

It is no secret that the nature of reference is changing. Users no longer have to go to the library to find the resources needed for their research. The library is becoming a place to study more than a place to do research. Business students at the University of Mississippi are no different. With nice computer labs, a big building, and atriums for relaxing, there was little need for them to leave the School of Business. How do you reach users who won’t come to the library? You take the library to them. In 2004 the business librarian at JD Williams Library at the University of Mississippi began offering satellite or on-site reference to the School of Business Administration. Two years later the program is still running and considered a success. This poster session will outline how the program was set up as well as have statistics relating to the use of the service.

IV - 18     A Neo-Luddite Approach to Virtual Reference: A Practical Approach to Email Reference Assessment
Andrew Leykam, College of Staten Island, Staten Island, NY (Leykam@mail.csi.cuny.edu)

Desire to cater to the library’s patrons need for conspicuous consumption with faster and new technologies have been the driving force in the realm of virtual reference. While many articles and studies illustrate the benefits and quality of synchronous chat and IM reference, there remains a gap for those who may be reluctant to change or are dedicated to email reference. The author approaches assessment of the value of email reference at a midsize comprehensive commuter college library in order to see if the current email reference service meets user demand. Utilizing data collected over a 4-year period, the author takes a quantitative approach to assessment through time usage analysis, combined with an economic review of the current email reference. Usage patterns throughout time as well as economic factors will be graphically presented, in addition to handouts offering data and approaches to improve email reference with minimal investment will be available. The author presents a cautious approach to assessment aimed at improving email reference in the face of newer technology for libraries that choose to offer the service due to cost, staffing concerns, low volume or the communities’ needs.


IV - 19     Keep Blogging Along: Side by Side Library Blogs
Diane Schrecker, Ashland University Library, Ashland, OH (dschreck@ashland.edu)

Innovative uses of blogs in academic libraries are infinite. From general news to book reviews, liaison communication to library resources, blogs are being utilized for outreach within and beyond the library. Renowned for ease of use and ability to provide a versatile platform for information, collaboration, and professional development, several different blogs are currently in use by the Instructional Resource Center (IRC) at Ashland University Library. Each has a differing purpose, but fulfills specific needs within the IRC web page. Four different academic library blogs will be presented, The IRC Book Review Blog (children’s literature), The IRC Blog (collection development), EDCI 131/504 Instructional Technology Blog (course support), and Library Cloud (professional development). Integrated within the poster will be discussion concerning blog purpose, use of labels and tags as organizational and promotional tools, various factors contributing to success, and the necessity of evaluation. This poster session will include reasons for selecting blogs over other available technology, provide resources for gathering statistics for evaluation, and detail other Web 2.0 features helpful in supplementing blogs such as widgets, Feedburner, Technorati, and LibraryThing. Web resources, a bibliography, handouts, and/or CD’s will be available for those interested in further information regarding the blogs presented.

IV - 20     Turn Trash into Treasure: How Discarded Picture Books Benefit Rural Schools
Amy Lin, Leader of book donation group of NATWA, Morris Plains, NJ (JLin214@aol.com), Jinwan Tu, Chief Librarian, Affiliated Senior High School of Chi Nan University, Nantou, Taiwan (tomorrow@ms1.pshs.ntct.edu.tw), Julia Huang, and Agnes Wu

Books discarded from libraries can be trash, but if they can be reused properly, they can be treasure. There are thousands of books discarded from the public libraries in the USA. With careful handling, they have become useful collections for the children of countries where English is a major foreign language and valuable learning materials in schools. On September 21, 1999, an earthquake struck Taiwan, causing severe damage. Many schools suffered collapsed buildings, especially in the central area of Taiwan. This event attracted much concern from all over the world and brought donations from different parties. The North America Taiwan Women Association (NATWA) visited the damaged area and found that school libraries were in extreme need of help. In addition to monetary donations and with approval of the educational authorities, NATWA launched a project to collect used picture books for Taiwan and helped to develop a collection of English language materials, especially in that rural area of central Taiwan where most residents are tribes of indigenous. This poster will present how the project was initiated, promoted, and designed to make the most of the books,  and will also show how the connections were made linking school libraries and public libraries across countries. The poster will also summarize statistical status of the project as well as cooperative processes during the past six years.

 
SESSION V: CONNECTIONS: POSTERS ON COOPERATION WITH NON-LIBRARY INSTITUTIONS AND AGENCIES, INTERLIBRARY LOAN, LIBRARY USE INSTRUCTION, AND PUBLIC AWARENESS

 

Monday, June 25, 2007

11:00 am – 12:30 pm

V - 1     Citizen Access and Government Secrecy in the Wake of 9/11
Michael Daniels, University of Kansas, Baldwin City, KS (mdaniels2@gmail.com)

Many initiatives implemented in the wake of September 11, 2001 (e.g. the USA PATRIOT Act, closing deportation proceedings, classifying previously public information, expanding executive privilege and control of presidential records) permit the executive branch to withhold information from the press and public at its discretion. These initiatives have generated tremendous debate as some officials support the proposals as added protections for the United States and its citizens while others expressed concern that they give the government too much latitude to engage in clandestine activities without the public’s knowledge. This presentation focuses on the extent of the public’s First Amendment right to access information, including information pertaining to actions taken by the government in the War on Terrorism. Presented first will be a review of representative literature and case law pertaining to the extent of the First Amendment right of access to information. Second will be a brief discussion of the Freedom of Information Act, the principle piece of federal legislation pertaining to public access to government records. Third will be a review of representative examples of government action during the War on Terrorism that has constrained public access to information held by the government. Finally, an attempt will be made to place recent executive branch actions, which have been cloaked in secrecy, in historical context.

V - 2     Wedding Planning @ your libraryTM
LeThesha Harris, Nova Southeastern University, Fort Lauderdale, FL (lethesha@nova.edu)
Beryl Johnson, Nova Southeastern University, Fort Lauderdale, FL (beryjohn@nova.edu)

Oftentimes the library is the last place many brides-to-be think of when it comes to planning a wedding. To help brides-to-be realize the wonderful resource their local library could be, the Alvin Sherman Library, Research and Information Technology Center held a mini wedding expo. Books, magazines and audiovisual material on subjects such as wedding and event planning, etiquette, budgeting, debt counseling, flower arranging, hair and makeup, travel, etc. were displayed. Members of the community also took part in the expo. In the computer lab, brides-to-be learned how to create ‘save the date’ cards, wedding invitations and various favors. In another area of the library, a professional floral designer demonstrated how to make a centerpiece, bridal bouquet, corsages and boutonnières. Also on hand: a cosmetologist who demonstrated how to do hair updos, a cake decorator, a photographer, a scrapbooker, and a licensed marriage and family therapist. This expo was so well received that participants asked that an individual series of workshops be held at the Alvin Sherman Library that would take one from the engagement to the wedding day. The ‘first class’ of participants will complete the two month series of workshops in April 2007.

V - 3     Takin’ It to the Streets: Quantitative Literacy, Public Policy, and GIS in a Service Context
Jeremy Donald, Trinity University, San Antonio, TX (jdonald@trinity.edu)

Improved information literacy and quantitative literacy can help individuals overcome the information costs that discourage political participation and policy debate. Using place and public data as a touchstone, the students of a college political science course partnered with a group of middle school students to apply technology to a shared project. Together they learned techniques for representing demographic and geographic data with a variety of media, including Web 2.0 tools and GIS software. They created an online site designed to address the information needs of the local community, with a focus on promoting users’ information and quantitative literacy and encouraging and facilitating the use of public information. Co-taught by a political science professor, a reference librarian and a middle school instructional designer, the course depended on placing students from both groups in control of digital media, and on making them information and numerically literate in order to be responsible producers of information in the online environment. Outcomes centered on achieving competency in applied information and quantitative literacies, and were measured by tests, project performance, and peer-evaluation. This poster will use photos, charts, and examples of digital content created by the participants to present the design and results of the course.

V - 4     Not Knowing Was the Worst Part: Information Needs, Information Access, and Hurricane Katrina
Donna Braquet, University of Tennessee, Knoxville, TN (dbraquet@utk.edu)

“In one hour we went from the Jetsons to the Flintstones.” The thought provoking, yet eerie quote by the Jefferson Parish President can still be heard on a New Orleans radio station. It is a chilling reminder of the complete breakdown of communication and information dissemination during and after Katrina. Watching in horror at the events unfolding after the storm, many of us may have even tried to comprehend what it was like for the hundreds of thousands of residents either displaced around the country or trapped in region. But what was it really like? What was it like to be out of touch with the rest of the world; to have little or no information? This poster will present on the information needs, information seeking behaviors, and barriers to information before, during and after Hurricane Katrina and the New Orleans flood. The data was gathered from survivors through an online survey and 30 personal interviews. In addition, this poster will share survivors’ recommendations for improving access to disaster information and the researcher’s ideas for how libraries and LIS professionals can play a role in future disasters.


V - 5     A Monopoly on Millenials: Gaming in the Library
Scott Rice, The University of North Carolina at Greensboro, Greensboro, NC (serice2@uncg.edu)
Amy Harris, The University of North Carolina at Greensboro, Greensboro, NC (a_harri2@uncg.edu)

Games have gained recognition in the library community as a way to reach younger patrons. While this movement began in public libraries, academic libraries are getting into the act as well. The librarians at the University of North Carolina at Greensboro have decided to jump into gaming in two ways: by creating an information literacy game and hosting Game Nights in the library. These programs have led to greater recognition for the library both on campus and in the library community. The Information Literacy Game is an online game with a question-and-answer format. The goal is to engage students while they are learning information literacy concepts. The game allows one to four students to play by answering questions in four categories (including Choose your Resource and Avoiding Plagiarism). Web evaluation exercises round out the skills developed by the game. In addition, the University Libraries have hosted two Game Nights. Students can play video games with refreshments provided by the library. The first Game Night attracted 45 participants, and the second brought in 120. Both initiatives have received positive feedback from online surveys, which has led to an exploration of ways in which gaming can be further integrated into the library.

V - 6     Reconnect with your Alumni and Connect to Donors
Elizabeth Konzak, University of Central Florida, Orlando, FL (ekonzak@mail.ucf.edu)

At the University of Central Florida, the Special Collections & University Archives works hand in hand with the Library Development office to create lasting relationships with donors. University Archives staff began attending alumni events in 2005 to create publicity for the collection and encourage donations of materials about the University. Though this publicity, the Archives connected with Alumni who have become advocates and participants in building a collection. Faculty, staff and alumni volunteers have come in to the Archives to identify photographs, and have donated their materials to build a collection documenting the University. Exhibits highlighting the history of the University served to interest the alumni community, and exhibit events have brought new faces into the Library. By creating these activities within the Special Collections, donors become active in the Library community, and bring potential for financial gifts.


V - 7     A Dash of Diversity and a Pinch of Fun: Ingredients for a Successful African-American Read-In
Kari Martin, Eastern Kentucky University Libraries, Richmond, KY (Kari.martin@eku.edu)
Ning Zou, Eastern Kentucky University Libraries, Richmond, KY (Ning.zou@eku.edu)

Are you seeking new ways to celebrate diversity in your library? Are you looking for an event people can enjoy and get involved in? How about hosting an African-American Read-In? This nationwide celebration brings individuals of all ethnicities together to read and enjoy the works of African-American writers during Black History Month. The Read-In is a great kick-off event for Black History Month and a wonderful way to bring your community members, students, faculty, staff, administrators and local leaders together in celebration of different authors, different ethnicities and different perspectives. Come learn Eastern Kentucky University Libraries’ recipe for a successful Read-In. Talk directly with the staff that planned and hosted the event and walk away with clear instructions and suggestions based on experience and evaluative feedback from participants and attendees. You too can cook-up a great Read-In, and we can help you get started!

V - 8     Venturing Off the Island: Librarian Involvement in the Campus Community
Jennifer Starkey, Alma College Library, Alma, MI (starkey@alma.edu)
Angie Kelleher, Alma College Library, Alma, MI (kelleher@alma.edu)

Becoming involved in the campus community is a great way for librarians to connect with students and faculty, and to increase visibility for the library. Campus involvement includes many different kinds of service, such as advising student organizations, participating in service projects, or working with special campus initiatives such as Alternative Spring Breaks. At Alma College, librarians are fortunate to have a climate of support for involvement in student life and they have found that these experiences increase visibility among faculty colleagues and build relationships with students. Participation in campus life works to establish the library and the librarians as essential to the life of the institution, both academically and socially. This paper will summarize interviews of academic librarians throughout Michigan regarding librarian involvement on their campuses. It will review the broader educational conversation on this issue and explain the benefits of interacting with students outside of the library. This discussion will help librarians advocate for institutional support of participation in service opportunities, especially those which require the librarian to be away from the library. The authors will also offer some specific examples of ways that librarians can become involved in student life on campus.


V - 9     The Riecken Foundation: Building Community Libraries and Igniting a Spirit of Discovery
Jennifer Cavaliere, The Riecken Foundation, Washington, DC (jennifer@riecken.org)

The Riecken Foundation builds libraries that ignite a spirit of discovery and civic participation in Central America. The foundation’s mission is to promote democracy and prosperity by advancing access to information in rural communities. Since 2000, the Riecken Foundation has built and sponsored public libraries in dozens of remote communities in Guatemala and Honduras. These libraries are dynamic spaces for discovery, learning, and participation; they cultivate new traditions of reading, citizenship, and community action. Currently, there are more than 40 community libraries in the Riecken Library Network. Each one is a source of infinite possibility especially in remote regions with poor infrastructure and low literacy. The foundation promotes the library as a community center and trains local citizens to develop and sustain its ongoing operation. Riecken libraries offer access to computers, Internet, magazines, books and to our signature programming in reading promotion, youth development, and community radio. In addition to launching traditional library programming such as story hours and book clubs, communities also leverage Riecken libraries to help solve local problems. Examples of events organized by library volunteers include mayoral debates, maternal health classes, tilapia farm micro-enterprises, vocational trainings, disaster relief operations, and teacher enrichment programs.

V - 10     A Tale of Collaboration: The Art of the Picture Book Conference
Diane Schrecker, Ashland University Library, Ashland, OH (dschreck@ashland.edu)

Partnerships and collaborations within the university community are an integral part of successful academic library programs. An innovative conference venture between Ashland University librarians and College of Education professors began during the fall of 2005, culminating in a May 2006 conference featuring a unique celebration of art and the picture book. The Art of the Picture Book conference theme, “Celebrate, Educate, and Appreciate,” expanded traditional definitions and boundaries of picture book art to encompass the use of picture books in classrooms, libraries, and other settings to teach, analyze, listen, and enjoy. This two day conference event brought together educators, librarians, writers, and illustrators. It included thirty six peer-reviewed sessions, noted children’s author and illustrator key note and luncheon speakers, and welcomed over 200 attendees from Ohio and surrounding states. Time and talents of the conference committee were successful, promoting Ashland University and Ashland University Library not only within the state of Ohio, but also across the country. This poster session will detail conference planning particulars, both positive and tensioned, as well as the benefits and rewards this endeavor reaped for the library and university. Conference programs, evaluations, photos, and representation of the conference web site will be available for viewing.

V - 11     Defending Gay Positive Literature: Strategies for Addressing Censorship
John Harer, East Carolina University, Greenville, NC (harerj@ecu.edu)

A study of the “Censorship Watch” column of the American Libraries by this author for a two year period in 2004/2005 showed that 51 separate titles were reported to experience some form of censorship pressure. Of the 51, 25 (49%) had a gay positive theme, gay character, or objective/neutral coverage of sexual orientation, two for primary grades, fourteen for young adults, five for Senior High age students, and four for adults. This poster addresses the strategies for facing censorship challenges of gay positive children’s and young adult literature. The methodology and results of the study will be described, including titles found to be censored. The opposing groups, and any relevant evidence they provide, will be described, specifically the viewpoints that homosexuality is either a choice or an innate trait. Statistics will be presented showing the growing acceptance by society of homosexuality. Strategies will then be discussed in detail, including: (1) protecting the safety of all children by promoting tolerance, (2) providing materials for all children including straight children of homosexual parents, (3) relating the resource to the personal, locally specific issues, (4) use of reviews and awards data, including the Stonewall Awards, and (5) selection policy approaches.

V - 12     Movies @ the Scientific Library: Fun Learning Experiences
Robin Meckley, Scientific Library, National Cancer Institute at Frederick, Frederick, MD (meckley@ncifcrf.gov)

Using popular films in innovative ways can be an effective programming tool in any type of library setting. The Scientific Library at the National Cancer Institute at Frederick (NCI-F) in Frederick, Maryland, offers two successful programs using movies. Science in the Cinema combines a movie containing a scientific or medical theme with an audience discussion. The program begins with the showing of a feature-length movie. Then, a guest speaker with expertise in the film’s subject gives an informal talk, focusing on the science in the movie, its realism, scientific changes since the movie was made, and other interesting facts or opinions. Finally, the audience is encouraged to ask questions and offer comments. Since 2001, more than 950 participants have attended 20 programs to learn how science can affect all facets of our lives. Movies are also used in Rewards: A Multi-Part Learning Program. Rewards, a collaboration between the Scientific Library and two other NCI-F organizations, is designed to help attendees learn more about consumer health topics through participation in book discussions, movie showings, and invited speaker talks. Since 2003, more than 500 participants have attended seven multi-part programs to learn about heart disease, autism, and other consumer health topics.

V - 13     The Prevalence of Government Resources on School Library Websites
Doug Way, Grand Valley State University Libraries, Allendale, MI (wayd@gvsu.edu)

In 1997 President Clinton directed federal agencies to develop websites and Internet resources that would serve as “tool(s) for teaching and learning.” The ten years since then have seen an explosion in the amount of government information available to students and educators. Today there are thousands of government websites that specifically target these groups. In addition, over 90 percent of government publications distributed through the Federal Depository Library Program are available on the Internet, making those titles once out of the reach of school libraries just a click away at no cost. To see how school libraries are taking advantage of these resources, a content analysis was conducted on sixty randomly selected high school library and media center websites to examine what government resources were being linked to from these sites and how these sites were providing access to government information. This session will present the results of that analysis. It will also offer suggestions of resources for librarians working with students and educators and examples of ways to promote government information to educators and school librarians. The presentation will include summary information from the analysis, quantitative information, graphic displays, slideshows of suggested government resources and handouts.

V - 14     Connecting the Dots: The Use of Faculty Personal Homepages in the Information Value Chain: A Case Study
Myoung Wilson, Rutgers University Libraries, New Brunswick, NJ (mywilson@rci.rutgers.edu)
Christine McGovern, Reed Smith LLP, Princeton, NJ (cncgovern@covad.net)
Dan O’Connor, School of Communication, Information and Library Studies, Rutgers University, New Brunswick, NJ (oconnor@scils.rutgers.edu)

Effective academic librarianship involves successful liaison with academic units gained through an understanding of their academic cultures. Librarians normally consider that priority should be given to informing faculty about new resources and services that frequently overload faculty receptivity. A different approach is to learn about individual faculty work and subsequently tailor communication to specific faculty interests. This study analyzes individual faculty home pages as indicators of recent research and teaching activity and of the degree to which faculty employ digital tools. Faculty personal homepages can also be studied to assess the evolution of the open access movement and the development of institutional repositories. An informal electronic survey of librarians, and Library and Information Science (LIS) students at a large public research university  was conducted in the spring of 2006 in order to ascertain how librarians (and students) use individual faculty home pages. Images of selected faculty homepages are presented that reveal the idiosyncratic ways that faculty present themselves. The findings also point the way toward the use of homepages as a local knowledge base that can help academic librarians design targeted services for individual faculty members.

V - 15     Oh, What a Difference a [Few Years] Makes, or Does It?
Shana Higgins, University of Redlands, Redlands, CA (shana_higgins@redlands.edu)
Susan Clayton, University of Redlands, Redlands, CA (susan_clayton@redlands.edu)

Current literature on information literacy instruction in the Library and Information Science field discusses how to engage students with different learning styles, the online environment versus face-to-face instruction, and the various stages in their intellectual development, but rarely considers the variables between engaging undergraduate and graduate/professional students. This poster session addresses two models of library instruction by graphically presenting different ways connections are made with graduate/professional and undergraduate students in the classroom. Overviews are provided of Management 604: Managerial Assessment and Development and a First Year Seminar: The History and Culture of Surfing. Management 604 is the first course in the Master of Arts in Management program and the First Year Seminar is a required first semester course for incoming undergraduate students at the University of Redlands. The typical student enrolled in Management 604 is a working adult. Since the School of Business courses are offered at the regional campuses, the students rely on the electronic resources provided by the Armacost Library. The typical student taking the First Year Seminar is directly out of high school and immersed in the electronic environment. An annotated list of selected resources will be provided.

V - 16     Credit: One.  Lesson: Priceless. Lessons for Librarians from a One-Credit Course in Research Strategies
Ida Martinez, Emory University Libraries, Atlanta, GA (itmarti@emory.edu)

Tremendous insight into the information-seeking behaviors of undergraduates is gained from teaching credit courses in information literacy. This poster session will highlight rich findings uncovered by the course LSP101: Research Strategies in Latino Studies, which has been offered for four consecutive spring semesters as an elective at Cornell University under the Latino Studies Program curriculum. This class contrasts with most for-credit courses in information literacy, which are usually required and/or aimed at general populations. Background information about the course will include how the course was developed in collaboration with Latino Studies faculty. Illuminating information culled from three assessment tools, the pre/post-tests, course evaluations, and course grades, will be presented primarily using quotes, graphs, and summary statements. Key elements of the presentation will center on the students’ suggestions on how to teach information literacy – hence, “lessons for librarians.” Additional information may include adjustments made to the course over four years, comparisons to other for-credit information literacy courses, and follow-up information from students who have taken the course.


V - 17     Information Literacy Skills and Undergraduate Students Reactions to the Use of Subscription Databases in the Sciences
Lutishoor Salisbury, University of Arkansas Libraries, Fayetteville, AR (lsalisbu@uark.edu)
Usha Gupta, University of Arkansas Libraries, Fayetteville, AR (ushag@uark.edu)

The global information environment, fueled by easy access through the Internet and the “Googlization” of information, suggests that to be effective, librarians need to take a hard look at the way we instruct users, design web pages, and outreach efforts and the means by which we provide access to scholarly materials. It is therefore imperative that librarians and information providers find out why this preference is so dominant,  especially among undergraduate students, and use this information in a way to design parallel but more substantial and credible information systems. This poster will present the results of two case studies involving science undergraduate students to identify information-seeking behaviors of life sciences and chemistry students in this environment and users’ preferences for scholarly material via traditional electronic databases and search engines, especially Google Scholar. In so doing, it will present the findings of a classroom assessment of undergraduate students’ preferences. We will identify the implications for improvement in outreach efforts, the design of web-pages and offerings of databases that would encourage life-long learning skills.

V - 18     It Came from the Stacks! Science Documentaries @ your libraryTM
Emily L. Rimland, The Pennsylvania State University, University Park, PA (elf113@psulias.psu.edu)
Nancy J. Butkovich, The Pennsylvania State University, University Park, PA (njb2@psulias.psu.edu)

Do you want to entice patrons to your science library? Have you considered hosting a film series featuring scientific documentaries? Two branch science libraries at Penn State’s University Park campus did. These weekly series attract people from the community as well as from within the University, and they allow us to showcase the libraries, our services, and our collections. We will discuss our reasons for hosting the series, marketing campaigns, sources of documentary films, patron responses, and lessons that we’ve learned.


V - 19     Program Expansion through Staffing Innovation
Threasea Wesley, Northern Kentucky University, Highland Heights, KY (wesley@nku.edu)

Steely Library has supported substantial growth in reference and instruction programming over the last three years with an essentially static professional staff size. This accomplishment has been realized through innovative scheduling strategies including multiple overlapping service tiers, the combination of compatible service responsibilities for each staff member within each staffing hour, targeted hours for either immediate or referred service, and collaborative responsibility for schedule building. Benefits of this staffing system have been quickly realized with the accomplishment of: a highly streamlined scheduling process, significantly curtailing hours previously spent producing service schedules; expanded opportunities for library users to access specialized services while minimizing under-utilized staff time typical of a “just in case” staffing plan (evidenced by increased service usage and changes in user satisfaction measures); improved financial efficiency in staff utilization (supporting successful proposals for the addition of primary level staffing to increase basic service hours); and increased job satisfaction through accommodation of personal scheduling preferences for library staff members. Most importantly, these scheduling strategies have reflected an intentional allocation of resources to services of highest value for the university community. The presenter will share both the philosophy behind this approach to service programming as well as the mechanics supporting its success.

V - 20     Exploring the Universe @ your libraryTM
Jessica Trujillo, New Brunswick Free Public Library, New Brunswick, NJ (jtruji@lmxac.org)

In an urban community, the best efforts of the school system to excite students’ interest in science are often just not enough. To further support our community, the New Brunswick Free Public Library developed the Exploring the Universe @ your library program to further expose students to the excitement and fun of science, as well as attract underserved populations. The Exploring the Universe @ your library program was started with an IDEAS grant awarded from NASA and the Space Telescope Science Institute. The grant enabled the library to develop hands-on science programs with the help of Rutgers Astrophysicists. The key goals for the program were to: (1) Foster the natural curiosity of children in order to teach inquiry-based methods that scientists use to explore and develop new theories. (2) Promote positive attitudes towards science, technology, engineering, and mathematics. (3) Motivate young people to pursue careers in science, technology, engineering and mathematics. (4) Augment existing library programs with a science component. Surveys were used to measure the interest of our patrons and the success of each program. With the program we are able to let children to have fun while learning, as well as attract students that do not usually attend library-sponsored activities.


SESSION VI: INFRASTRUCTURE: POSTERS ON BUILDINGS AND EQUIPMENT, MANAGEMENT, AND TECHNOLOGY

 

Monday, June 25, 2007

1:00 pm – 2:30 pm

VI - 1     Study Rooms and Restaurant-Style Pagers
Pixey Anne Mosley, Texas A&M University, College Station, TX (pmosley@lib-gw.tamu.edu); Sheetal Desai, Texas A&M University (sdesai@lib-gw.tamu.edu); Henry V. Carter; Wendi Kaspar, Texas A&M University (warant@lib-gw.tamu.edu)

With the increase in emphasis on group coursework, library study rooms have become a hot commodity in many libraries with demand exceeding availability. Depending on the library layout, number of study rooms, student population, and integrated system, managing these rooms can be simple and straightforward or complex and messy. There is no perfect one-size fits all model for managing library study rooms. One major challenge is finding the balance between holding rooms for reservations and first-come, first served. While the first-come, first served model results in more effective resource usage (rooms not sitting vacant waiting for a reservation to arrive), one particular problem can be managing a wait list or line for the next available room in an equitable and non-disruptive manner. To address this, Texas A&M is implementing an innovative approach of distributing restaurant style pagers to students requesting the next available room. This approach will allow them to study comfortably elsewhere in the building’s public space until a room is available and then page them back without disrupting other users. This poster session will present different aspects of managing study room resources and focus specifically on the logistics and results of implementing the pager project.

VI - 2     Finding Cross-Library Patterns in Web Design Trends Using the Wayback Machine
Steve McCann, University of Montana, Missoula, MT (steve.mccann@umontana.edu)

Every librarian thinking of embarking on the task of redesigning a library website should probably be asking themselves “What information do I need that I don’t have?” as well as “What are the overall trends in library website design?” It’s easy enough for a librarian to poll the local library community through the use of tools such as usability studies, focus groups, surveys, etc. But in order to look outside the local community, to the nationwide library community, there are very few tools available. One tool that is currently underused is the Internet Archive. By combining and analyzing the historical data from over 400 academic libraries on the Internet Archive, the presenter will provide insight into the design decisions taken by academic libraries from the United States over the last six years. Findings include comparisons of the dominant home page structures among libraries, the number and frequency of radical design changes, trends among libraries who promote search boxes on their top page, and more. Attendees will come away with a macro understanding of library web design trends outside of their local community.

VI - 3     If You Make It Free, They Will Come: Free In-House Article Delivery to Your Customers
Victoria Yarbrough, University of Arizona (yarbroughv@u.library.arizona.edu)
Kathleen Lee, University of Arizona (leek@u.library.arizona.edu)
Becky Gonzalez, University of Arizona

In August 2006, the University of Arizona implemented free in-house article delivery, which was named Express Documents, for the entire university campus. Students, faculty, and staff can request any article or book chapter through one easy request interface which reduces customer confusion. By the end of the first semester, Express Documents was well on its way to being the premiere service on campus. Learn about what we did and how we did it—the methods the implementation team used to benchmark our volume with information from other universities, how we created a business plan, what steps were taken to implement the Express Documents service, the technology purchased to make the service happen, our collaboration with other teams in the library, and how we measure our progress. Join us as we also walk through our staffing changes, workflow adjustment, the integration of the electronic reserves service into Express Documents, and our marketing efforts to promote the new service.

VI - 4     A Strategic Planning Cycle for Continuous Improvement
Patricia Mileham, Valparaiso University, Valparaiso, IN (Trisha.Mileham@valpo.edu)
Donna Resetar, Valparaiso University, Valparaiso, IN (Donna.Resetar@valpo.edu)

Learn how Valparaiso University librarians implemented a sustainable and scalable strategic plan, a plan that has already impacted library services and job positions in positive ways. This session’s authors worked together to create the necessary structure, documentation, and overall plan to accomplish the goal of continuous improvement through strategic planning. The structure builds from eight planning groups. The documentation includes background information about strategic planning, sample documents, and reports. The overall plan is frameworked within an academic year timeline that allows groups the flexibility necessary in an academic environment. One result of this planning system is the sense that strategic planning is a fluid, active part of our work environment and not an imposed structure that takes times and resources but produces no lasting results. Our primary goal for this session is to support librarians engaged in strategic planning and to provide insight on how to best approach and control the process from the start. By sharing our first steps through present status, we offer the audience an overview of a workable plan in action that will support them wherever they are in the planning process. Visual and documentary support (charts, a timeline, and handouts) will enhance this session.


VI - 5     LibQUAL+TM in the Keystone Library Network: The Challenges and Considerations of Implementing LibQUAL+TM in a Statewide Consortium
Elizabeth Richardson, Edinboro University of PA, Edinboro, PA (erichardson@edinboro.edu)
Clayton Garthwait, West Chester University of PA, West Chester, PA (cgarthwait@wcupa.edu)

LibQUAL+TM is a popular assessment tool to assess user satisfaction with library services. Offered by the Association of Research Libraries, the survey measures user perceptions and expectations of library service in 3 dimensions: Affect of Service, Information Control, and Library as Place. In addition to raw data, the survey results are reported in a number of formats including radar and bar charts. The Pennsylvania State System of Higher Education has created the Keystone Library Network (KLN) to meet the information needs of its students and the citizens of Pennsylvania. The KLN participated in LibQUAL+TM in the Fall of 2006. Each institution chose one coordinator to lead the assessment effort at their respective institution. Coordinators met in-person and via teleconferencing to make consortium-wide decisions regarding administration of the survey. While planning for and conducting this survey, two of the coordinators — the presenters — recorded our experiences and our progress. For this poster session, we will share the experience, from preparation to post survey analysis, of utilizing LibQUAL+TM in a consortium, using consortium-wide memos and planning documents, as well as examples of locally used promotional posters and signs as visual materials.

VI - 6     What Users Need for Subject Access: Table of Contents or Subject Headings?
Youngok Choi, Catholic University of America, Washington, DC (choiy@cua.edu)
Ingrid Hsieh-Yee, Catholic University of America, Washington, DC (hsiehyee@cua.edu)
Bill Kules, Catholic University of America, Washington, DC (kules@cua.edu)

Considering the popularity of Google, users’ preference to search for information by keywords, and the costs associated with controlled vocabulary, it is not surprising that there has been much debate over the utility of controlled vocabulary. Several recent papers on the future of online public access catalogs (OPACs) have proposed significant changes to enhance subject access and make online catalogs a more effective tool for resource discovery in the digital age (Calhoun 2006; Dempsey 2006; University of California Library Task Force 2005). The Library of Congress, with the cooperation of publishers, has steadily added table of contents information to its records (Byrne and Williamson, 2006). And yet, there is little empirical data on how table of contents (TOC) and subject headings (SH) compare as means for subject access, how these two modes of subject representation affect end user search behavior, and how they can be presented and displayed to support exploratory searches. To investigate these issues we conducted a Web study in late 2006 to obtain search queries from users on a book on educating at-risk children, a book on energy, a photograph of immigrants, and a poster on cancer prevention. Our poster will present the first phase of the study in which we assess the retrieval effectiveness of TOC and LCSH. We will summarize findings from our tests of user queries in the Online Catalog of the Library of Congress and discuss the value of TOC and LCSH for subject access.

VI - 7     Shoehorning the Stacks: Fitting Old Collections into a New Library
Nancy J. Butkovich, The Pennsylvania State University, University Park, PA (njb2@psulias.psu.edu)

Merging Penn State’s Mathematics Library with the Physical Sciences Library meant combining collections with very different use patterns into less space than the two collections had formerly occupied. Data obtained from citation analysis of local publications were analyzed to determine the age of the references cited. Next calculations were done to determine how far back in time the on-site collections needed to go in order to support 70%-90% of the references cited. By combining these data with information regarding electronic serials holdings and re-shelving data for titles not available in electronic format, shelving space allotments could be made that met the needs of each discipline while still providing adequate growth space for all. This presentation will track the process used to make the allocation decisions and provide examples of the calculations used in the analyses.

VI - 8     How to Win Friends and Increase Influence on Campus: Library Faculty and University Shared Governance
Carol Ritzen Kem, University of Florida, Gainesville, FL (carokem@ufl.edu)
Cathleen Martyniak, University of Florida, Gainesville, FL (cathy@uflib.ufl.edu)

Implementation of a campus-wide plan for shared governance at the University of Florida followed the evolution from a university senate chaired by the university president to a faculty senate chaired by a faculty member. This created both opportunities and challenges for library faculty and senators. The university administration and the board of trustees have a stated goal of reaching “Top 10” status among public universities in the U.S. One characteristic shared by top-ranked universities is an emphasis on faculty participation in university governance beginning at the department level. A policy, authorized by the Faculty Senate, requires each college to adopt a constitution or bylaws and, if one does not exist, establish a faculty assembly. Major committees such as tenure and promotion, merit pay, and faculty recruitment can no longer be appointed by an administrator but must be elected by faculty. Library faculty members completed establishment of an assembly, senators from the libraries continue active participation in the Faculty Senate and faculty members are represented in increasing numbers on campus-wide committees. The top-down management style present in many academic libraries does not lend itself to the model now required at the University of Florida. Some library faculty are finding the proposed changes as challenging as administrators. The poster will present information on the role of library faculty in the Faculty Senate, the creation of the University of Florida Libraries Faculty Assembly and strategic placement of library faculty on key university-wide committees.

VI - 9     Anatomy of an Institutional Repository: Dissecting the Metadata Process
Lisa Palmer, University of Massachusetts Medical School, Worcester, MA (lisa.palmer@umassmed.edu)

In 2006 the Lamar Soutter Library at the University of Massachusetts Medical School licensed ProQuest’s Digital Commons institutional repository (IR) software and launched eScholarship@UMMS. The goals were to provide a showcase for the medical school’s research, teaching, and scholarship; promote open access to research; and make available an easy way for faculty and researchers to promote and distribute their work. To date the Library has established five distinct collections. Each collection varies in scope and in the way the Library acquires the content. This variation poses many challenges for metadata creation and maintenance. Each collection entails the establishment of record templates, metadata requirements, workflow processes, and quality control procedures. Ongoing work includes assigning medical subject headings and reviewing metadata submitted with the item. With the IR, the work of Library catalogers is more visible than ever before, especially since the metadata is searched in Google. This poster will address these content management challenges and successes from the perspective of a medium-sized academic health sciences library just getting started with digitization. The poster will include displays of records from both the administrative and end-user interfaces, metadata requirements, and usage data.

VI - 10     Carrboro Cybrary: Model County Branch Focuses on Computer Literacy
Margot Malachowski, Orange County Public Libraries, Carrboro, NC (mmalachowski@co.orange.nc.us)

The Pew Internet and American Life Project tell us that only 32% of adults over 65 and 53% of those with an income of less than $30,000 are using the Internet. In 2004, Orange County of North Carolina and the Town of Carrboro collaborated to create the Cybrary. This library branch focuses primarily on providing computer access to an adult population during the day. Our small facility (1060 sq. ft.) operates 44 hours per week and offers five PCs and wireless access. In the evenings, we offer free computer classes taught in conjunction with University of North Carolina Libraries. Our facility received the National Association of Counties (NACo) 2006 Achievement Award for County Model Programs and our computer classes were recently recognized by the Association of College and Research Libraries (ACRL) for Instruction Innovation. This poster session demonstrates the start-up costs and collaborative efforts between county and town; compares Pew Internet studies with observations of user needs at the Cybrary; and proposes the advantages of creating cybraries to extend computer access. The poster will include photographs, graphics, and handouts.


VI - 11     Courier Service at Auburn University
JP Pendleton, Auburn University, Auburn University, AL (pendlaj@auburn.edu)
Pambanisha King, Auburn University Libraries, auburn University, AL (kingpam@auburn.edu)

As Internet connectivity grows, more library users seek to connect to library resources from remote locations. As libraries face diminishing door counts and decreased circulation of print materials they must find new ways to deliver information or risk losing touch with those they’re trying to serve. At Auburn University Libraries a simple but old solution has emerged, the courier service. For the last four years, Auburn University Libraries has provided a campus courier service in an effort to expand the document delivery services the library offers to the University community. The courier service allows faculty, staff, and graduate students the opportunity to have an unlimited number of books and bound journals delivered to their office or one of Auburn’s two branch libraries. This service covers a three square mile area and uses a van and electric cart to make deliveries. This poster session will cover: the pros and cons of the Auburn University library courier service; the exceptional delivery methods; unique equipment used; delivery times; fill rates; usage statistics among patron and department; structure of the document delivery office; promotion and service of the courier service and the library; and the distinctive challenges associated with managing the service as usage grows.

VI - 12     Laptops, Cameras, and iPods: Developing & Implementing an Equipment Plan
Robin Ewing, St. Cloud State University, St. Cloud, MN (rlewing@stcloudstate.edu)

Many academic libraries check out equipment such as laptops, projectors, and cameras. This equipment allows students and faculty to explore new technologies, complete assignments, and pursue research. How do academic libraries decide what equipment to purchase? How do they make the best use of limited resources? St. Cloud State University (SCSU) recently developed and implemented an equipment plan to answer these questions. This plan allows SCSU to predict equipment expenditures each year and to plan for future technologies. Developing and implementing this equipment plan required working closely with several areas of the organization including administration, Information Technology Services, and Instructional Technologies and Infrastructure Services. This poster session describes the impetus for creating an equipment plan, the process of creating an equipment plan, and the benefits of an equipment plan. Lessons learned throughout the process will be addressed as well as plans for improving the process.


VI - 13     Google Scholar and the Library Web Site: Have More ARL Libraries Come on Board? An Update 18 Months Later
Karen Hartman, Rutgers University Libraries, New Brunswick, NJ (khartman@rci.rutgers.edu)
Laura Bowering Mullen, Rutgers University Libraries, Piscataway, NJ (lbmullen@rci.rutgers.edu)

Following publication of our study on Google Scholar and ARL library websites in College & Research Libraries (March, 2006), an update to our original research seems warranted. This poster presents the data from a replication of the original study conducted approximately 18 months later. With time, have more ARL libraries decided to add Google Scholar to their collections and services through their web sites? In addition to updating level of acceptance of Google Scholar by ARL libraries, we also explore the incorporation of Google Scholar into federated search tools and the emergence of a competitor to Google Scholar, Windows Live Academic Search Beta.

VI - 14     Digital Dilemmas: The Life and Times of a Digital Collection
Lee Dotson, University of Central Florida Libraries, Orlando, FL (ddotson@mail.ucf.edu)
Douglas Dunlop, University of Central Florida Libraries, Orlando, FL (ddunlop@mail.ucf.edu)

Digital collections are emerging and growing at a rapid pace. Most digital collections begin with a focus on production aspects; however, to be successful a digital collection must remain sustainable and dynamic beyond its initial phase. The culmination of the production phase provides an opportunity for librarians to shift their emphasis to methods that ensure continued growth and discourage a static environment. Using a collaborative digital collection as our example, we will address issues associated with the life cycle of digital collections. While the initial phases of our example collection, Central Florida Memory, dealt with obtaining funding and creating a substantial collection of digital materials, the current phase concentrates on sustaining the endeavor. This poster session will highlight subsequent measures a collection can explore for continued funding, marketing, increased access, and preservation. A “what’s next” theme will present the types of challenges any digital project may face during various phases of development. Participants will gain ideas to encourage further progress of their own digital collections through an evaluation of the life cycle of our example collection accompanied by an overview of its current status and some of the models being investigated for further development of the project.


VI - 15     Best Practices for Providing Access to Spanish Language Materials: A Cataloger’s Perspective
Eda Correa, University of Central Florida Libraries, Orlando, FL (ecorrea@mail.ucf.edu)

With an increase in the Hispanic population and with the expansion of Latin American Studies in the United States, we have become a gateway for Latin Americanists to expand research at our institutions and to bring scholarship from overseas. It is essential for scholars and librarians to reinforce and expand their approaches to Latin American Studies and to engage in new multicultural, multidisciplinary dialogues, both in the academic and in the public sector. And when it comes to providing access to Spanish language materials, librarians can greatly benefit by familiarizing with the concepts and procedures for cataloging this material. To promote services that bring more access to the Spanish language collections, a workshop “Introduction to Cataloging Spanish Language Materials” sponsored by SOLINET was presented. The poster session is designed to provide an overview of this workshop: highlighting the dilemmas that catalogers confront when processing this material, and offering the attendees an opportunity to solve real world cataloging situations regarding initial articles, Spanish personal names, edition vs. printing, diacritics, and Spanish subject headings. Participant evaluations from the workshop proved that these were the essentials needed to describe items and to match, edit and enhance records in OCLC.

VI - 16     Image Quality of PDF Scans: Are We Getting What We Pay For?
Jacquelyn Erdman, Florida Atlantic University, Boca Raton, FL (jerdman2@fau.edu)

Many academic scholars are interested in getting their information from an online resource. One drawback is the quality of many of the PDF scans of older documents. Lower quality scans are often provided because they are faster to produce and easier for scholars to download, leading to lower quality figures and photographic pictures, compared to the print original. As more and more libraries rely on PDF scans of journals, some discarding the print volumes, how wide spread is the problem with PDF image quality? Does it affect scholarship? Is there anything that can be done to address this quality issue? In a study conducted by the Geology Library at the University of Illinois, Urbana-Champaign, the PDF and the original print version of journals were compared side by side to determine if there is a significant difference in the quality of figures and photographs. The study found that there is a significant difference in the quality of PDF scans of journals with figures and photographs. This poster will present the study’s data about the problem’s magnitude, discuss the impact low image quality PDF scans has on scholarship, and ask the audience to submit their thoughts on possible solutions via a survey.


VI - 17     How Safe is Your Library? Learn Tips to Create an Effective Safety and Emergency Plan for Your Library
Lynette Schurdevin, Thomas Branigan Memorial Library, Las Cruces, NM (lschurdevin@las-cruces.org)

Be prepared, be safe! Safety plans are vital for all public libraries. During this poster session you will learn about the process of creating a viable safety plan; who needs to be involved in the process; where to find helpful information; and the importance of keeping the plan updated. Copies of safety and emergency plans will be available for review along with websites and written materials. This information has been presented to the 2007 New Mexico Library Association (NMLA) Annual Conference on March 15, 2007 as a workshop for fellow librarians of NMLA and MPLA (Mountain Plains Library Association).

VI - 18     An Eco-Building, A Healthy Life, and Good Service: A New Century in Public Library Architecture
Shu-hsien Tseng, Library Association of the Republic of China, Taipei, Taiwan (egret@email.tpml.edu.tw)

A green building is viewed as “a building that harmoniously coexists with the environment” by highlighting three important features: it has a low impact (on the environment), offers significant contact (with nature), and provides amenities and health (to humans). In the U.S., Canada, and Taiwan, green buildings promote the efficient use of energy, resources and materials; they provide a quality indoor environment, and they address the concern for environmental tolerance. As more and more is known about how building structures affect the earth’s ecology and human health, greater emphasis is being placed on the research and development of alternative technologies in the production of sustainable architecture or ecologically-friendly buildings. The Taipei Public Library has always been concerned about how its library buildings and their long-term management affect the eco-environment. So when the old building of the Bei-tou Branch Library was recently razed, it was decided that the library should be housed in a green building whose structure, and electrical and mechanical engineering design should adhere to the concept of sustainable management without violating related regulations. The new building celebrated its official grand opening on November 17, 2006. The poster will introduce: (1) the initial idea for constructing a green library building and the input of American experts, and (2) the design concept of the Bei-tou Branch Library and the features of a green building.


VI - 19     Digitization Upon Demand at the University of Central Florida
Kristine Shrauger, University of Central Florida, Orlando, FL (kshrauge@mail.ucf.edu)
Elizabeth Konzak, University of Central Florida, Orlando, FL (ekonzak@mail.ucf.edu)

A collaborative effort to increase use of Special Collections materials at the University of Central Florida has resulted in Digitization upon Demand for interlibrary loan patrons. In 2005, the Interlibrary Loan Department (ILL) and Special Collections/University Archives began collaborating to loan materials via interlibrary loan, meeting the new standard set by the revised Guidelines for the Interlibrary Loan of Rare and Unique Materials (C&RL News 65:9, October 2004). Upon receiving the request, ILL forwards the request to Special Collections for review on a standard set of guidelines for lending. Requested items can be loaned, digitized or turned down. For digitization, the item is sent to the UCF Library’s Digital Services for digitization. A copy of the archived electronic use file is then forwarded to ILL to fill the request. ILL Requests reviewed by Special Collections increased 374% in the past two years. Forty-four items have been digitized as a result of demand requests for rare and unique materials. The use of digitization on demand increases ability to lend materials, eliminates the chance of damage of fragile materials in transit, and creates an archived electronic use copy, as well as providing quick turnaround for the patron.

VI - 20     You Asked, We Responded: Redesigning an Academic Library’s Web Site Based on User Input
Bonnie Oldham, Weinberg Memorial Library/University of Scranton, Scranton, PA (oldhamb3@scranton.edu)

During the 2007 intersession, the Weinberg Memorial Library at the University of Scranton launched a redesigned Library Web site created by a professional Web page designer; however, the design was the product of user recommendations with input from the Librarians and the Library’s system staff. Students and faculty expressed their opinions about the usability of the previous Library Web site through participation in a LibQUAL+ survey, focus groups, and Web usability testing. Style issues relevant to the first page of the library’s Web site that were identified included text color and size, arrangement and spacing of links, and descriptions for links and buttons. Before “going live” with the new page, users who had participated in the focus groups and in the usability testing were surveyed about the new Library Web page. They indicated that the new Web page is less confusing, easier to use, and somewhat more intuitive than the previous Library Web page. A laptop computer will be available for conference attendees to view “before” and “after” images. Print handouts will be provided that include some of the results from the focus group survey, usability testing, and the follow up survey.