29th Annual ALA Poster
Sessions
Saturday, June 26th and Sunday, June 27th
The American Library Association 2010 Annual
Conference
Washington, DC
2010
Poster Session Committee:
Luke Vilelle,
Co-Chair, Hollins University, lvilelle
at hollins.edu
Jody
Condit Fagan, Co-Chair, James Madison University
faganjc at jmu.edu
Candace Benefiel, Review Panel Chair, Texas A&M
University
cbenefie at lib-gw.tamu.edu
Charlotte Dugan, Abstracts Editor, Missouri State
University Library CharlotteDugan at
MissouriState.edu
Michael Witt, Purdue University
mwitt at purdue.edu
Reviewers:
Jessica
Adamick, University of Massachusetts Amherst
Julie
Banks, Southeast Missouri State University
Jeff
Barber, Regina Public Library
Candace
Benefiel, Texas A&M University Libraries
Nan Butkovich, Penn State University
Christina
Desai, University of New Mexico
Mollie
Dinwiddie, University of Central Missouri
Charlotte
Dugan, Missouri State University
Melanie
Griffen, University of South Florida
Stefanie
Hunker, Bowling Green State University
Andrea
Imre, Southern Illinois University Carbondale
Steven
Johns, Des Moines Area Community College
Wendi
Arant Kaspar, Texas A&M
University
Karen
Lawson, Iowa State University
Deborah
O. Lee, Mississippi State University
Barbara
Lewis, University of South Florida
Grace
Liu, University of Windsor
Meris
Mandernach, James Madison University
Michelle
Minerd, Kent District Library
Sarah
McHone Chase, Northern Illinois University
Pixey Mosley, Texas
A&M University
Necia T.
Parker-Gibson, University of Arkansas
Carl
Pracht, Southeast Missouri State University
Arlene
Salazar, Texas State University
Jodi
Shepherd, Ferris State University
Melissa
Van Vuuren, James Madison University
Luke
Vilelle, Hollins College
Myoung
Wilson, Rutgers University Libraries
Michael C. Witt, Purdue University
Frances Yates, Indiana University East
International
Poster Session Reviewers:
Maureen Morris, Cornell University Library (Chair, IRRT
Poster Session Committee)
Linda Christine Fowler, Jane Bancroft Cook Library,
University of South Florida Sarasota-Manatee
John Furlong, St. Louis Community College
Inger Krueger, The Petroleum Institute, Abu Dhabi United Arab Emirates
Valeria Molteni, Dr.
Martin Luther King Library, San Jose State University
Angelique Denise Simmons, Turnbull Memorial Library
USAG Hohenfeis Unit 28216
Jennifer Snoek-Brown, Zayed University Library, Abu Dhabi UAE
Hannah Winkler, University of North Carolina at Greensboro
Floor
Managers:
Yu-Hui Chen, University at Albany
Linda Christine Fowler, Jane Bancroft Cook Library,
University of South Florida Sarasota-Manatee
Inger Krueger, The Petroleum Institute, Abu Dhabi UAE
Michelle Minerd, Hillsdale Community Library
Sarah McHone Chase,
Northern Illinois University
Maureen Morris, Cornell University Library
Pixey Mosley, Texas
A&M University
Angelique Denise Simmons, Turnbull Memorial Library,
USAG Hohenfels Germany
Jennifer Snoek-Brown, Zayed University Library, Abu Dhabi UAE
Eric Resnis, Miami University of Ohio
Luke Vilelle, Hollins
University
Myoung Wilson, Rutgers University Libraries
ALA Liaisons:
Delin Guerra and
Karee Williams
Abstracts Booklet:
Charlotte Dugan, Missouri State University Library
Editorial Assistant:
Elizabeth Kline, James Madison University
2011
Annual Poster Session Application Information
2011
Annual Conference, New Orleans, LA: June 23–29, 2011
Applications for presenting poster sessions at the
2011 American Library Association Annual Conference in New Orleans, LA, will be
accepted via the World Wide Web at:
http://www.lib.jmu.edu/org/ala/
Applications will be accepted between October 1, 2010 and January 1, 2011
An application form, guidelines for applying,
helpful hints, and photos of sample poster sessions can be found at the
website. If you don’t have access to the World Wide Web or to email, please
contact Luke Vilelle, Chair, at 540-362-6592 for instructions on how to apply.
Applicants will be notified by March 1, 2011 whether their poster sessions have been accepted for
presentation at the conference. Poster sessions will be presented on June 25
and 26 at the conference (Saturday and Sunday).
History:
Poster sessions were introduced to the American Library Association at its 1982 Annual Conference in Philadelphia. They are an effective forum for the exchange of information and a means to communicate ideas, research, and programs.
Poster sessions may present any of the following:
Ø a report of a research study
Ø an analysis of a practical problem-solving effort
Ø a description of an innovative library program
Poster sessions cover a broad range of subjects grouped according to such areas as management, collection development, technology, reference, and library services to special groups.
Poster session participants place materials such as pictures, data, graphs, diagrams and narrative text on bulletin boards. During their assigned time periods, participants informally discuss their presentations with conference attendees. Participants are selected through a double-blind peer review process.
SESSION
I: THE COLLECTORS: POSTERS ON ACQUISITIONS, CATALOGING AND CLASSIFICATION,
COLLECTION DEVELOPMENT AND MANAGEMENT, HISTORY, SERIALS, AND SPECIAL
COLLECTIONS
Saturday,
June 26, 2010
11:00-12:30
SESSION
II: THE EDUCATORS: POSTERS ON DISTANCE LEARNING, CONTINUING EDUCATION, LIBRARY
EDUCATION, LITERACY, AND RESEARCH METHODOLOGY
Saturday,
June 26, 2010
1:00-2:30
SESSION III: OUTREACH: POSTERS ON
INTERLIBRARY COOPERATION, LIBRARY SERVIES TO SPECIAL GROUPS, AND REFERENCE AND
INFORMATION SERVICES
Saturday,
June 26, 2010
3:00-4:30
SESSION IV: GLOBAL SOLUTIONS,
INTERNATIONAL PROJECTS IN LIBRARIES
Sunday,
June 27, 2010
11:00-12:30
SESSION
V: CONNECTIONS: POSTERS ON COOPERATION WITH NON-LIBRARY INSTITUTIONS AND AGENCIES,
INTER-LIBRARY LOAN, LIBRARY USE INSTRUCTION, AND PUBLIC AWARENESS
Sunday,
June 27, 2010
1:00-2:30
SESSION VI: INFRASTRUCTURE: POSTERS ON BUILDINGS
AND EQUIPMENT, MANAGEMENT, AND TECHNOLOGY
Sunday,
June 27, 2010
3:00-4:30
SESSION
I: THE COLLECTORS: POSTERS ON ACQUISITIONS, CATALOGING AND CLASSIFICATION,
COLLECTION DEVELOPMENT AND MANAGEMENT, HISTORY, SERIALS, AND SPECIAL
COLLECTIONS
Saturday,
June 26, 2010
11:00-12:30
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1 Interactive Mini Catalogs = Big Online Impact
Kathryn Frederick, Skidmore College, Saratoga Springs, NY (kfrederi
at skidmore.edu)
Would you like to create beautiful
interfaces for unique portions of your collection without expensive software or
time-consuming training? This presentation will explain how to map fields from
pre-existing MARC records to WordPress custom fields,
customize templates for display of the custom fields, include cover images and
add plug-ins and widgets for usability. Unique interfaces for your local
history books, anime, manga, or poetry will make a
big splash with your patrons and increase the visibility of your library. Add
interactive features to create online communities around portions of your
collection for academic departments, young adults, book clubs and more. With a
few tips, you can get your own interactive mini catalog up and running in no
time!
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2 Asking for Permission: A Survey of Copyright
Workflows for Institutional Repositories
Ann Hanlon, Marquette University, Milwaukee, WI (ann.hanlon
at marquette.edu)
Marisa Ramirez, California Polytechnic State University, San Luis Obispo, CA
(mramir14 at calpoly.edu)
Publisher permissions and copyright
clearance are key tasks for populating an institutional repository. The authors,
repository managers at two different American universities, conducted an online
survey in October and November 2009 to gather data on methods libraries use to
accomplish this task and to identify techniques to improve efficiency in
workflows and cross-institutional collaboration. The results of the survey
include 169 responses from repository managers in 25 countries. The poster
session will include graphs to illustrate copyright clearance workflows,
including staffing and use of popular institutional repository copyright
resources. Additionally, visuals will be used to indicate gaps in current tools
and reveal areas where collaboration may increase efficiency of
information-sharing. It is our hope that the results of this survey will lead
to best practices recommendations for permissions seeking, subsequent
documentation and information sharing.
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3 Capturing History: The Ethics of Archiving
Native American Photography
Sarah Smith, Syracuse Library Student, Ithaca, NY (sbs17 at cornell.edu)
Janice Reyes, Syracuse Master's of Library Science Candidate, Syracuse, NY (jrreyes at syr.edu)
Heather Highfield, Syracuse Master's of Library
Science Candidate, Syracuse, NY (hmhighfi at syr.edu)
There are several issues that can
complicate the archiving of Native American materials. Archiving images, in
particular, encapsulate many of these complications. Our poster examines the
different attitudes on the following issues: how to preserve tribal materials,
who should have access to the information, what activities are appropriate to
be photographed, and whether institutions rightfully own tribal materials. In
more recent times, many tribes and archivists have come together to reach an
agreement on what artifacts can be archived and how they should be preserved.
We will document these collaborations and identify good case examples for how
Native Americans and archivists have worked together. Our poster includes
controversial photographs that serve as good representations of our topic and
will help individuals understand both the archivist and the Native American
perspective. A supplemental pamphlet will highlight recent work with Native
American materials and case examples of collaborative archiving.
I – 4 You need it? We got it! Outreach Opportunities for Technical
Services Departments
Cindy Schofield, Southern
Connecticut State University, New Haven, CT (schofieldbc1 at southernct.edu)
Jacqueline Toce, Southern Connecticut State
University, New Haven, CT (tocej1 at southernct.edu)
Traditionally library outreach has been the responsibility of public service
departments. However technical services departments have resources and
knowledge that could benefit their community and generate goodwill for any
institution. Many times departments
across campuses or municipalities are just beginning to grapple with
information issues that libraries have already resolved. The technical services department is
especially well equipped to help with organizing, preserving and digitizing
resources and often has expensive equipment and trained staff onsite. As the traditional library workload decreases
and budgets shrink, these resources can be shared to support projects that are
born in other areas. Our poster session
will give examples of the ways that technical services at
Southern Connecticut State University has participated in outreach on
campus and in the community. Our goals
are to both be good stewards of resources we have by using them effectively and
to make ourselves indispensible to our university community. We believe that
our session may influence others to do similar projects that lend their unique
skills and provide service to the communities their libraries serve.
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5 Cooperative Serials Collection Analysis
Jason Dewland, University of Mississippi, University,
MS (jcdewlan at olemiss.edu)
Jessica Minihan, University of Mississippi,
University, MS (jminihan at olemiss.edu)
In August of 2009 the University of
Mississippi’s acquisitions budget was cut due the current economic crisis and
serials inflation. This session will examine the cooperative effort between the
technical service librarian, the business subject librarian, and the business
school faculty to gather data in order to rank the journals by usage, faculty
citations, and faculty perceived worth. The poster session’s four main sections
will include: 1) the process and time invested in the collection both
electronic and hard copy usage statics of the journals for each fund in the
University of Mississippi’s collection, 2) presentation of the access database
created by the business librarian to collect and analyze the business school’s
faculty’s citations over the last five years, 3) the matrix that was developed
to analyze the input of the business school faculty’s recommendations for
journal cuts to ensure key research and academic support journals were
protected, and 4) how the results will be enhanced by the addition of further
input of the university faculty that will be completed in January.
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6 Developing the Catalog Database of Historical
Southern Newspapers at the University of Florida
Matthew Loving, University of Florida, Gainesville, FL (mwloving
at ad.ufl.edu)
Digitizing historic newspaper runs
and releasing the images on the web has a long history at many public and
private institutions. With ever-increasing digitized content hosted by
institutions striving for open access, the need for metasearch
tools that locate, organize, and connect researchers to specific digitized
materials has arrived. In its most basic distillation, this project will aim to
create a searchable database of MARC format generated records capable of
connecting users to the freely-available, online content of historic
newspapers. However, its true objective is to serve as a model for how librarians
and scholars can readily use their subject expertise combined with library MARC
record content to begin to develop similar database projects, enabling specific
open access resources to be better organized and accessible for research.
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7 Digital Ethnography: Library Web Page Redesign
from the Ground Up
Diane Klare, Wesleyan University Library, Middletown,
CT (dklare at wesleyan.edu)
Kendall Hobbs, Wesleyan University Library, Middletown, CT (khobbs
at wesleyan.edu)
After successfully completing an
ethnographic study of student space at Wesleyan University which was mentored
by anthropologist Nancy Foster (forthcoming article in Technical Services
Quarterly), two librarians trained in ethnographic techniques led the effort in
the fall and winter of 2008-2009 to apply similar methodologies to a redesign
of the Wesleyan University Libraries homepage. The librarians interviewed a
random sample of students, using open-ended questions to probe how
undergraduates use web sites to search for information, soliciting responses to
alternative library web page designs by comparing Wesleyan’s site with those of
other academic libraries, and noting features students liked and disliked about
web pages in general. These interviews were recorded using screen and audio
captures. The librarians then analyzed the feedback, collated results, and
applied their findings with a design team to create a new library homepage
which matched students’ needs and still fit within constraints of color,
layout, and space limitations imposed by the university’s general web
appearance. The poster session will include visual examples to illustrate how
the interviewers elicited students’ research habits and preferences and applied
those in the redesign, along with brief explanations of ethnographic
methodologies used and a summary of findings from the interview process.
I -
8 E-research and Data Management at a Large
Research University: Using Survey Results to Develop a Library Plan
Tim Klassen, University of Illinois at Chicago,
Chicago, IL (klassen at uic.edu)
Deborah Blecic, University of Illinois at Chicago,
Chicago, IL (dblecic at uic.edu)
Sandy De Groote, University of Illinois at Chicago, Chicago, IL (sgroote at uic.edu)
Peter Hepburn, University of Illinois at Chicago, Chicago, IL (phepburn at uic.edu)
Rebecca Lowery, University of Illinois at Chicago, Chicago, IL (rplowery at uic.edu)
Kristin Martin, University of Illinois at Chicago, Chicago, IL (kmarti at uic.edu)
Rebecca Raszewski, University of Illinois at Chicago,
Chicago, IL (raszewr1 at uic.edu)
Robert Sandusky, University of Illinois at Chicago, Chicago, IL (sandusky at uic.edu)
Faculty, staff, post-docs, and
graduate students in the social sciences and STEM disciplines at a large
research university were surveyed to determine the state and needs of
e-science/e-research. Additional questions related to scholarly communication
were included in the survey. 706 researchers responded to the survey. Of those
responding, 48.8% were not aware of e-science; of those who were aware, only
3.2% were actively practicing e-research. The survey found that while only a minority of respondents were actively involved in sharing
their data or posting their data in repositories, data preservation issues were
a main area of comment and concern for the present and future. The results of
the survey will be presented and discussed in the context of developing a
library plan for addressing e-research, data management issues, and scholarly
communications.
I -
9 Footsteps of La Crosse: A Journey of
Architecture
Carrie Wuensch-Harden, La Crosse Public Library, La
Crosse, WI (c.wuensch-harden at lacrosse.lib.wi.us)
The La Crosse Public Library offered
a series of tours highlighting historic and architecturally significant
buildings in La Crosse, Wisconsin. The series consisted of one bus and three
walking tours led by a local architectural historian. The tours celebrated the
completion of the Footsteps of La Crosse website, a walking tour and online
project designed to bring the public into close contact with the city's
architectural history. The focus of the first tour was historic North La
Crosse. This bus tour lasted one hour and brought to life the rich history of
buildings in the neighborhood including the North Community Library, a historic
landmark on the north side of La Crosse. Three additional walking Footsteps
tours of historic La Crosse were offered focusing on the National Register
Districts. The tours illustrated the city's historic past and the wealth of
information available at the library. This poster session will feature the
Footsteps of La Crosse web site, http://www.footstepsoflacrosse.org
, as well as photographs of the tour. Additional information on the
implementation of the tours will be provided.
I -
10 How to Cut a Third of Your Journal
Subscriptions (and Keep Faculty Happy)
Janelle Wertzberger, Gettysburg College, Gettysburg,
PA (jwertzbe at gettysburg.edu)
Kathleen D'Angelo, Gettysburg College, Gettysburg, PA
(kdangelo at gettysburg.edu)
When faced with a 0% budget increase
for fiscal year 2010, librarians at Gettysburg College designed a comprehensive
review of journal subscriptions. Library staff began by gathering data about
format(s), price, publisher, and more. Then subject librarians consulted with
academic departments and asked faculty to review titles for relevance to
current research and curriculum. 100% of departments cooperated with the review
with a mixture of enthusiasm and concern; in the end, most offered to cancel
about a third of their journal titles. By trimming multiple format
subscriptions, relying on aggregator databases for full text content,
cancelling titles that no longer support the curriculum, and cancelling a small
number of high-cost subscriptions in favor of document delivery, the library
met – and exceeded – its savings target. More importantly, by involving the
faculty in every stage of the review process and sharing all available
information, the library received absolutely no complaints about cancellations.
This poster presentation will include a flow chart of the entire review
process, sample review spreadsheets used by faculty in academic departments,
and graphs showing cancellations by department. This journal review model is transferable
to other academic libraries.
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11 Keeping the Baby, Throwing out the Bathwater:
Adopting a Homegrown Catalog Interface
Rob Casson, Miami University, Oxford, OH (cassonrd at muohio.edu)
Rob Withers, Miami University, Oxford, OH (witherre
at muohio.edu)
Ross Shanley-Roberts, Miami University, Oxford, OH (shanlera at muohio.edu)
Jason Paul Michel, Miami University, Oxford, OH (micheljp
at muohio.edu)
Kwabena Sekyere, Miami
University, Oxford, OH (sekyerk at muohio.edu)
Jen-chien Yu, Miami University, Oxford, OH (yuj at muohio.edu)
In fall of 2009, the Miami
University Libraries moved from using Innovative Interfaces as its primary
catalog interface to a faceted search tool developed in-house. The newly
adopted interface downloads information from the Libraries’ Innovative system,
but allows users the ability to modify searches with search facets (drop-down
menus familiar to many users from sites such as Amazon.com). In addition, it
enables users to browse the collection based on facets, without having to enter
a specific search term, meaning that there is now a simple answer to a question
like “what videos to you have?” During implementation of this product, we have
acted upon user responses received through feedback from the Libraries’ newly
redesigned web site, focus groups, and a recently administered LibQUAL Lite survey. Development
of a version tailored to mobile devices and an advanced search menu are
currently nearing completion. This session will provide background on
technologies and expertise needed to create the catalog, rationale for
replacing the existing catalog interface, challenges posed by data from the
catalog, features not available from traditional ILS-provided catalogs,
feedback from both external and internal users, and current/planned
modifications to this product.
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12 Making More of Subject Indexing: Weaving
Together Multilingual Subject Headings and Classification
Ulrike Junger, German National Library/Deutsche Nationalbibliothek, Frankfurt/Main, Germany (u.junger at d-nb.de)
Objectives and results of the German
"CrissCross Project" will be presented.
Subject of this project is the creation of a multilingual, user-friendly,
thesaurus-based search vocabulary. This shall on one hand be achieved by
linking the subject headings of the German subject heading authority file (Schlagwortnormdatei) with notations of the Dewey Decimal
Classification (DDC) and on the other hand by linking German subject headings
to equivalents within Library of Congress Subject Headings (LCSH) and RAMEAU
(French). Search scenarios using those links will be described which
demonstrate the benefits those links can provide by allowing users to search in
their language and provide comfortable and comprehensive access to
heterogeneously indexed documents.
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13 Maximizing the Use of Space in the Stacks
Rodrigo Castro, University of Miami, Richter Library, Coral Gables, FL (castrorodrigo at miami.edu)
One of the greatest challenges
libraries face today is producing enough space to house incoming materials
while keeping their current collections updated and organized. The amount of
materials academic libraries acquire every year is inversely proportional to
the space available in the stacks. Finding ways to maximize the use of
available space has become an important aspect of access services operations.
At the University of Miami Libraries we have developed a plan to solve this
issue. The plan has been divided into three different phases. The first phase
consists of evaluating and mildly reconfiguring the stacks furniture layout,
which has allowed us to install more than a thousand linear feet worth of
shelving space. The second phase consists of creating shelving standards, which
has helped us not only to organize our collections more effectively, but also
to generate space for future growth. The third phase consists of shifting
existing collections and developing the criteria to identify materials that
could eventually be transferred to our off campus shelving facility. This plan
has led to a better use of the existing space and resources, and helped us keep
an updated on-site collection.
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14 More than Tape . . . Library Preservation on a
Tight Budget
Rhonda Donaldson, Oklahoma Panhandle State University, Goodwell,
OK (rdonaldson at opsu.edu)
David Kupas, University of Pittsburgh at Johnstown,
Johnstown, PA (dmk24 at pitt.edu)
Preservation management is not only
for rare and archival collections nor does it strictly imply advanced
conservation treatments. Considering the financial investment made when
building library collections, all libraries should take steps to care for their
collections, thereby increasing the return on investment and providing
long-term access to library resources. Preservation management includes
collection care, disaster planning, and basic book repair. Preventative
preservation, such as user awareness education and improved stacks maintenance,
plays a key role in preservation management with minimal added cost to a
library’s operating budget. This poster session will explore how two small
academic libraries have incorporated inexpensive activities in support of
preservation. Additional information will be provided regarding available grant
funds that can further improve and enhance one’s preservation efforts.
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15 Subject Repositories as Virtual Communities
Jessica Adamick, University of Massachusetts Amherst,
Amherst, MA (jadamick at library.umass.edu)
Rebecca Reznik-Zellen, University of Massachusetts
Amherst, Amherst, MA (rreznikz at library.umass.edu)
The University of Massachusetts
Amherst is home to InterNano (Information
Clearinghouse for Nanomanufacturing) and ESENCe Beta (Ethics in Science and Engineering National
Clearinghouse), two National Science Foundation-funded subject repositories
that serve science and engineering disciplines. Because both projects engage
users from multiple disciplines, a variety of strategies have been employed to
pull in users and push out information. Subject repositories were not conceived
as social spaces, but InterNano and ESENCe are working to create virtual communities that
generate project buy-in and encourage site use. In addition to the traditional
preservation and dissemination services of a subject repository, the
clearinghouses provide tailored community resources such as news blogs, RSS
feeds, events calendars, interactive spaces, and geographic visualizations.
These efforts have been informed and evaluated by focus groups, workshops, and
by tracking site use through Google Analytics. Facilitating a group identity is
a definite benefit of these services, but it is also expected that the content
recruitment and licensing processes will become less demanding as more
researchers identify with the sites over time.
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16 The Database Derby
Scott Kurhan, Chesapeake Public Library, Chesapeake,
VA (skurhan at chesapeake.lib.va.us)
Elizabeth Griffing, Chesapeake Public Library,
Chesapeake, VA (egriffin at chesapeake.lib.va.us)
Reference services are changing
dramatically due to budgets and patron needs. Therefore, many library systems
are expecting circulation and children’s staffs to be familiar with reference
services. All staff will be required to know how to find information on their
library’s online databases. Chesapeake Public Library (CPL), recognizing the
need for cross-training, developed a program called the Database Derby, which
ran from June to September 2009. Each week there was a two-part class. In part
one, six of CPL’s online databases were taught through
a PowerPoint presentation. In part two, a competitive horse race or “derby,”
where “jockeys” from each of CPL’s seven area libraries raced against each
other, answered questions found in the selected databases. Points and prizes
were earned individually for each right answer, but also for their library. As
the points added up weekly, a competitive and sometimes intense horse race
developed throughout the summer. A grand prize was awarded to the winning team.
Data was tabulated through the course of the derby and it confirmed what was
intuitively felt: staff awareness increased database usage; circulation and
children’s staff felt comfortable helping patrons with databases; and patron
database usage increased significantly.
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17 The Streaming Guide to Cataloging Remote
Multimedia: Open Access Distance Education for LIS Students and Catalogers
Marielle Veve, University of Tennessee, Knoxville, Knoxville, TN (mveve at utk.edu)
In recent years, the acquisition of
remote access multimedia has become the trend in many libraries. This type of
multimedia consists of podcasts, streaming media, e-books, and games.
Cataloging these items has become increasingly difficult as little or no
information exists to help catalogers handle the complexities of remote access
multimedia formats. The few available guides rely on text-only explanations—not
the ideal way to visualize and understand complex multimedia situations. To
address this important and sometimes neglected gap in cataloging education, a
University of Tennessee lecturer in the School of Information Sciences created
the Streaming Guide to Cataloging Remote Access Multimedia. This virtual,
freely accessible, peer-reviewed guide effectively explains how to handle
complex cataloging situations commonly encountered with remote access
multimedia. Published by the open access Newfound Press, this scholarly guide
utilizes an innovative pedagogical approach that integrates streaming animated
slides, audio, and interactivity to deliver cataloging instruction tailored for
distance education. The following poster session highlights this guide, which
is intended to be used by the cataloging community, library science students,
and anyone interested in describing remote access multimedia. This resource
promotes open access to educational content and will especially benefit those
with decreasing travel and training budgets.
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18 Transforming Special Collections: A (Lib) Guide
to Innovation
Melanie Griffin, University of South Florida, Tampa, FL (griffinm
at lib.usf.edu)
Barbara Lewis, University of South Florida, Tampa, FL (blewis
at lib.usf.edu)
“Special Collections as
Laboratories,” a recent posting on the Chronicle of Higher Education’s The
Wired Campus blog, revived the myth of special collections as dusty and often
forgotten repositories. This poster session illustrates how Special &
Digital Collections (SDC) at the University of South Florida Tampa Library
transformed its web presence in order to dispel such notions. SDC has created a
series of collection guides using Springshare’s LibGuides platform to make its web presence more
user-friendly, engaging, interactive, and holistic. The guides also add value
to the researcher by contextualizing each collection and highlighting
connections/partnerships with other library units, related academic
departments, and the Tampa community. This poster showcases three guides: the
Science Fiction and Fantasy Collection; the Farid Karam, M.D. Lebanon Antiquities Collection; and the Oral
History Program. The guides provide a platform to reach out to diverse user
communities and illustrate ongoing research projects and partnerships that SDC
materials routinely inspire. The result is a more robust web presence that
reflects the vigorous use patterns and vitality of special collections at USF.
Posters and handouts will include screenshots to illustrate the final product;
server statistics, user evaluations, and press coverage speak to the project’s
success.
I - 19 Reusing Today’s Metadata for Tomorrow’s Research!
Elias Tzoc, Miami University of Ohio, Oxford, OH (tzoce at muohio.edu)
According to the "Framework of
Guidance for Building Good Digital Collections" initially developed the
Institute for Museum and Library Services (IMLS), a good collection is broadly
available and avoids unnecessary impediments to use. One of the challenges,
however, is the constant change in users' expectations. For instance, today's
advanced users may consider interactive browse functions as part of the norm.
In response, the Digital Initiatives Department at Miami University Libraries
has been developing, implementing, and sharing a set of search (autosuggest)
and browse (tag cloud) features for digital collections. The new search and
browse functions are now part of the default web customization in more than ten
collections, where they consistently rank among the most popular pages. This
work was presented at a regional conference in 2009 and participants provided
positive feedback, and at least four other institutions have implemented their
own customization based on this prototype – which is freely available online.
This poster session will demonstrate the overall workflow for re-indexing
metadata (using CONTENTdm or another digital
management system) and a live demo of the PHP scripts. Additionally, the presenter
will discuss future development for re-using existing metadata for supporting
tomorrow's research.
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20 A Map to Mobile E-Book Collections
Lisa Carlucci Thomas, Southern Connecticut State University, New Haven, CT
(thomasL10 at southernct.edu)
Holly Tomren, University of California, Irvine
Libraries, Irvine, CA (htomren at uci.edu)
Mobile access to e-books presents
dynamic new challenges and opportunities for libraries. Smart phones and e-book
readers are changing user expectations about accessing e-content and the
exploding popularity of e-books puts increased pressure on libraries to meet
new demands. How can librarians leverage their expertise while traversing the
mobile information frontier? This poster provides an essential guide to navigating
the landscape of mobile e-book collections and sets the unique considerations
of mobile access into a clearly articulated representation of the e-book
lifecycle. Poster sections will include selection: recommendations regarding
modes of access and e-book formats, device compatibility, and mobile platforms;
acquisition: new models for acquiring content and enhancing workflows to
maximize efficiencies; cataloging: best practices for cataloging mobile e-book
collections; access: understanding which mobile devices can be used to access
e-books from various publishers and the possibilities for circulating mobile
devices to promote access; preservation: a look at leading e-book digital
preservation options and issues for mobile e-books; and management: monitoring
services and maximizing opportunities and advancements offered by mobile e-book
technologies. This map will outline the routes for exploring the world of
mobile e-book collections and serve as a foundation for developing and managing
these collections in libraries.
SESSION
II: THE EDUCATORS: POSTERS ON DISTANCE LEARNING, CONTINUING EDUCATION, LIBRARY
EDUCATION, LITERACY, AND RESEARCH METHODOLOGY
Saturday,
June 26, 2010
1:00-2:30
II -
1 Resume 2.0: Marketing Yourself with Web 2.0
Annelise Freeman, University of Tennessee (MSIS
Student), Memphis, TN (annelise.freeman at gmail.com)
Aislinn Evans, University of Tennessee (MSIS
Student), Memphis, TN (aisybug at gmail.com)
Discover different usage techniques
for multiple Web 2.0 applications to create a dynamic and evolving portfolio.
An electronic collection of materials will demonstrate the technological
fluency and information literacy skills needed for careers in information
science. The digital portfolio provides a powerful and unique opportunity for
individuals seeking employment, in any field of information science, to show
their proficiencies, competencies, and areas of expertise. Rather than simply
describing depth of knowledge through the traditional, static, and one-dimensional
curriculum vitae or resume, individuals using an electronic portfolio will
provide dynamic evidence of technological competencies, teamwork, leadership,
growth and application of acquired skills needed for employment. The creation
of an individual website using Drupal provides a
unique opportunity for individuals to showcase their growth and achievements
through an evolving, self-reflective, and dynamic platform. Each Drupal site is a constant work in progress allowing the
site developer to gain useful knowledge and feedback from vested individuals
while also improving his or her knowledge base and individual competencies to
succeed in information science career fields. Different types of Drupal sites and Web 2.0 applications will be discussed and
modeled to address the unique needs of interested individuals across varied
career tracks in information science.
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2 Generation Next: Promoting the Library
Profession to Minority Students
Emily Love, University of Illinois, Urbana-Champaign, Urbana, IL (elove at illinois.edu)
A recent entering class of 189
master's degree candidates to the University of Illinois’ Graduate School in
Library Studies included only two Native-Americans, five Asian-Americans, six
African-Americans, and no Hispanic students. These numbers unfortunately are
representative at many ALA accredited library schools. The Library Leadership
and Management Association (LLAMA) awarded a $1,000 cultural diversity grant to
develop a study to investigate a new, replicable initiative designed to recruit
minority students affiliated with the campus’ cultural centers to the library
profession. This study aimed to identify low-cost, time-effective, and
high-impact methods to recruit minority students to the profession through the
combination of a web portal, panel presentations about the profession to
students at the campus' cultural centers, and continuing mentorship. The study
sought to present information about librarianship, benefits, lifestyle,
salaries, professional outlook and scholarship opportunities as a means to
pique students' interest in the profession. This poster session will highlight
resources used, including a web portal, presentation materials, and survey
results, which indicate a positive correlation between presentations about the
role of the librarian today and students’ interest in pursuing the profession.
This initiative provides an affordable model for other libraries to recruit
ethnic minorities to the profession.
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3 A Comparison of the Citation Patterns of Doctoral
Students in Chemistry and Chemical Engineering
Li Zhang, Mississippi State University Libraries, Mississippi State, MS (lzhang at library.msstate.edu)
What is the difference between
chemistry and chemical engineering? How do graduate students in the two fields
use research materials? What are the differences and similarities in the
citation behavior of chemistry and chemical engineering dissertation authors?
Is the literature of chemical engineering similar to that of chemistry or that
of the field of engineering as a whole? What are the most cited journals in
each field and are there any overlaps? This poster presentation will provide
useful information and data based on a research project initiated at a major
land grant university. Guided by four research questions, the project examined
the references cited in local chemistry and chemical engineering dissertations
accepted between 2005 and 2009. The major objective was to provide quantitative
data on material use that will assist librarians in making collection
decisions. Accompanied by tables, figures, and graphs, the poster will show
materials important to chemists and chemical engineers and will also reveal
core journal lists, the currency of the literature most frequently cited, and
the subject categories of journals. The presentation aims to not only draw the
attention of collection development librarians but also to serve as a catalyst
for discussion among science and engineering subject specialists.
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4 An IL Assessment Plan for Student Consultants: A
Case Study
Carissa Holler Phillips, Business and Economics Library, University of Illinois
at Urbana-Champaign, Urbana, IL (choller at
illinois.edu)
Problem-based learning (PBL) has
been noted in the literature for uniquely motivating students to actively
participate in the information gathering process. One manifestation of PBL,
student consulting, provides students with "real-life" information
gathering experiences for clients, which motivates students to become
self-managed learners and expedites their acquisition of information literacy
skills. However, assessing an individual student-consultant's information
literacy skills is difficult, because the students often work in teams,
obscuring individuals' efforts, and the teams often work on different projects
so no two teams have the same experiences. Incorporating tools from the ACRL
Assessment Immersion Program, this poster documents the process of developing
an information literacy assessment plan for a co-curricular, experiential student
consulting organization at the University of Illinois at Urbana-Champaign.
Successes and challenges experienced so far in implementing the plan will also
be highlighted.
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5 Campus-Wide Partnerships to Improve Students’
Academic Integrity iQ.
Rob Withers, Miami University, Oxford, OH (witherre
at muohio.edu)
Eric Resnis, Miami University, Oxford, OH (resnisew
at muohio.edu)
Miami University’s iQ (short for integrity Quickstart) is a newly created online tutorial that guides
students through different scenarios about academic integrity and research
issues. Each scenario introduces the student to a new topic with an animated
Flash video, additional resources, and short quizzes to assess their
understanding. iQ was
created through a partnership between the Libraries, University IT, and Student
Affairs. Instructional designers from IT helped us to transform the content
into short video-based snippets. The presentation tools from Prezi.com give iQ its visually appealing,
non-linear structure. Additionally, staff from Student Affairs helped us to
tailor the content on academic integrity and consequences for violation.
Numerous challenges were encountered to ensure that the end product was
something exemplary of Miami’s commitment to these topics. This poster will
cover the creation and implementation of iQ
at Miami University. We will discuss how iQ works as
both a standalone learning tool and as part of a bibliographic information
session and how campus partnerships can help foster institutional buy-in for
academic integrity and information literacy.
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6 Discovering the Needs of Undergraduate Students:
An Assessment Survey
Bridget Schumacher, University at Buffalo, Buffalo, NY (bss4 at buffalo.edu)
Ligaya Ganster, University
at Buffalo, Buffalo, NY (lganster at buffalo.edu)
Research published to date shows
that the millennial generation complete research from start to finish using the
Web, with many never stepping foot into a library until his or her senior year.
Understanding the impact of the Web on the information seeking behavior of
undergraduate students is of great importance to educators in all disciplines
and is an element of this poster session. We must learn how students conduct
information searches and research; the types of information they are accessing;
and their understanding of scholarly information. Librarians at the University
at Buffalo developed an assessment survey of undergraduates to help university
educators better understand the undergraduate student population. Survey questions
fell into the following categories: information literacy, collections,
reference, physical space, and the use of Web tools for research. This poster
session demonstrates how to form an assessment survey, learn about the needs of
undergraduates, and discover trends in undergraduate concerns about the
libraries. This information will provide the ability to build stronger
collections and better serve the undergraduate student population. At the same
time, it will help educators to improve their ability to teach information
literacy skills, should academic institutions seek to expand library services
in the future.
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7 Google Scholar: Use and Acceptance among
Graduate Students
Tanya Cothran, St Catherine University, St Paul, MN (tanyat at calcentral.com)
A survey of 1,141 graduate students
at the University of Minnesota asked questions exploring how and why they use
Google Scholar as part of their research process. Adding the external variables
of satisfaction and loyalty to Fred Davis’s Technology Acceptance Model (TAM),
this
project examines the extent to which graduate students perceive
Google Scholar to be a useful and easy to use resource. Seventy-five percent of
survey participants had used Google Scholar at least once and statistical
analysis of the responses found that perceived ease of use, perceived
usefulness, and loyalty were positively and significantly related to the
graduate student’s intended use. Additionally, this study found that perceived
usefulness had a stronger influence than perceived ease of use on a graduate
student’s intention to use Google Scholar in the future. Ultimately, this
research shows that TAM is an applicable model for predicting graduate student
use of Google Scholar, which will help academic librarians seeking to
understand why grad students accept some information resources and reject
others.
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8 Cataloging Training on Demand: Redefining
Instruction through Self-Contained Online Modules
Marielle Veve, University of Tennessee, Knoxville, Knoxville, TN (mveve at utk.edu)
With continuing changes in the
cataloging field and increasing staff turnover, many cataloging departments
must train newcomers and update staff on current trends too frequently. The
constant demand for internal training can be difficult to satisfy, as valuable
knowledge is lost when trainers leave and remaining catalogers struggle to keep
up with increasing workloads and tenure requirements. Common face-to-face
training approaches, such as direct instruction and “shadowing,” can take a
toll on staff that already lacks time to perform other duties. In 2009, the
Cataloging Department at the University of Tennessee Libraries took an
innovative approach to this need for constant training by creating a series of
on-demand learning modules. These brief, to-the-point, online modules
effectively explain key cataloging topics and answer recurring staff questions.
Since they reside on the department’s network server, trainees can access them anytime,
anywhere, at their point of need. The following poster session will display
samples of these learning modules and will suggest cataloging topics
appropriate for this training method. The session will also highlight results
from an assessment that explores the effectiveness of this approach in teaching
cataloging, reducing training efforts, minimizing staff interruptions, and
preserving the cataloging department’s knowledge.
II -
9 Ready to Publish? A Study of the LIS Curriculum and the Readiness of LIS
Graduates to Publish
Zhonghong Wang, Long Island University, Brooklyn, NY
(iwang at liu.edu)
Many have heard the age-old cliché
of “Publish or Perish.” Many library faculty members have experienced the
pressure to publish peer-reviewed articles when applying for tenure and
promotion in institutions of higher education. Not surprisingly, the quality
and quantity of publications continue to play a critical role in one’s tenure
and promotion outlook. The curriculum of Library and Information Science (LIS)
has changed over the years as a result of advances in technology and the
growing needs of today’s academic library users, covering topics such as online
instruction pedagogy, multimedia, and Web 2.0 tools. But how are these programs
preparing their LIS graduates to succeed in a highly competitive academic
environment? This study will present a snapshot of current LIS curriculum with
a focus on the depth and width of the research component and examine the
readiness of LIS graduates to publish in scholarly and non-refereed journals.
The author aims to identify challenges in LIS education and key areas that LIS
educators may address to better prepare and improve LIS graduates’ ability to
publish.
II -
10 New Carolina: Connecting New and Veteran Librarians
in North Carolina
Sarah Smith, Radford University, Radford, VA (sismith
at radford.edu)
Emily King, UNC-Chapel Hill, Chapel Hill, NC (emking
at unc.edu)
Jennifer Hanft, Meredith College, Raleigh, NC (hanftjen at meredith.edu)
Librarianship can be intimidating to
new librarians and library school students—of which North Carolina has its fair
share with five library schools across the state. The executive board of the
North Carolina Library Association's New Members Round Table (NCLA-NMRT) sought
to lessen this pressure. In 2008, they partnered with NCLA's Membership
Committee to provide opportunities for librarians to meet and learn from each
other in person, without the burden of extensive travel or financial
commitment. NCLA-NMRT launched two programs that have become central services
promoted to new and potential NCLA members. The first, a mentoring program,
matches new and veteran librarians both geographically and professionally. The
second is a regional networking dinner series, held each fall and spring in
multiple locations across the state, giving librarians, students, and
job-seekers opportunities to network and connect in a casual, fun, supportive
environment. These programs continue to be praised by participating librarians
and NCLA's Executive Board. Through an outline of the planning process and
evidence of new memberships, this poster will show how NCLA-NMRT successfully
developed these new initiatives. Attendees will hear about these programs,
lessons learned along the way, and see testimonials from program participants.
II -
11 Mining the 21st Century Librarian: A
Partnership to Recruit and Educate Diverse Librarians for Underserved
Communities in the West
Jennifer Fabbi, University of Nevada Las Vegas, Las
Vegas, NV (jennifer.fabbi at unlv.edu)
This poster will compare the results
of two Institute for Museum and Library Services
(IMLS) funded grants. Both grants focused on recruiting cohorts of 40 diverse
students to enroll in the University of North Texas' School of Library and
Information Science (UNT-SLIS) blended learning program. All students were
based in the states of Nevada and Utah and other western states. Grant partners
in this eight-year collaboration include UNT-SLIS, the Nevada State Library and
Archives, the University of Nevada Las Vegas, and the Las Vegas-Clark County
Library District. As the second cohort graduates, data including that on
financial support, mentoring activities, removing barriers to obtaining an MLS,
and employment opportunities can be shared.
II -
12 Information Discovery: Bibliometric
Evaluation of the Reported Usage of Ontologies in the
Sciences Literature
Peter Kirlew, University of Minnesota Libraries, St
Paul, MN (kirle001 at umn.edu)
An ontology (e.g., the Gene
Ontology) is a comprehensive collection of all the paradigms, objects and
semantic relationships in a specific subject domain, and provides an
interconnecting concept map for that domain. Ontologies
facilitate automated (computer-based) reasoning and inferences, and the interoperability
of information and data resources. Notably, literature searches indicate that
the publication and citation of papers utilizing ontologies
in the sciences literature has increased significantly in recent years. This
positive trend may possibly create near-future opportunities in the areas of
library instruction, collection development, liaison, and professional
collaboration for librarians. To better understand this trend in the
literature, the presentation will describe an infometric
/ bibliometric evaluation of this important and
growing area of the literature, with a primary focus on the life sciences. The
evaluation includes both a citation analysis study to outline descriptive
characteristics of this area (citation and author counts, highly cited papers
and authors, etc.) and a co-citation analysis study (cluster analysis,
multidimensional scaling) to map the key specialties and applications of ontologies. Results will be presented in tabular and graph
form to facilitate rapid communication of the analysis results.
II -
13 To Publish or to Perish: Publication Trends
among Library Science Faculty
Wyoma vanDuinkerken, Texas
A&M University Libraries, College Station, TX (wvanduin
at lib-gw.tamu.edu)
Cait Coker, Texas A&M University Libraries,
College Station, TX (ccoker at lib-gw.tamu.edu)
Stephen Bales, Texas A&M University Libraries, College Station, TX (sbales at lib-gw.tamu.edu)
Laura Sare, Texas A&M University Libraries,
College Station, TX (lsare at lib-gw.tamu.edu)
Many academic library faculty are required to publish as part of their
tenure-track job requirements. Unlike other disciplines, library faculty face numerous obstacles in the publishing game
because many graduate school programs do not require or teach a methodological
research component. Librarians are left to learn how to do research, write, and
publish on their own. Time for research is often not possible within the usual
office hours of many librarians because of required work duties. In addition, library
faculty face the additional challenge of interdisciplinary publishing—that is,
they publish in both library science journals and in journals that focus on
their subject specialties—and thus have a much larger pool of journals which
must be ranked accordingly for promotion and tenure purposes. This presentation
will show an examination of five years’ worth of data from sixteen library
science journal titles which are often viewed as “the place to publish” in the
library profession. Evidence of where both groups of library faculty—that is,
the teaching faculty librarians and the practicing librarians—are publishing
and the type of research (practical or theoretical) being offered will
demonstrate a clear view of what journals should be listed for practicing
library science professionals.
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14 The Academic Librarian Job Search: Strategies
for Search Committees and Job Seekers
Debbie West, Troy University-Montgomery Campus, Montgomery, AL (debwest at troy.edu)
Erin Boyd, Troy University-Montgomery, Montgomery, AL (eeboyd
at troy.edu)
Kent Snowden, Troy University-Montgomery, Montgomery, AL (kesnowden
at troy.edu)
After a number of recent retirements
and departures at our multi-campus institution, we have been involved in
several job searches that have had limited success. One search received only
one qualified candidate and another search had to be revamped and re-advertised
after receiving no qualified applications. Our branch campus library has
recently conducted a very successful search that resulted in a lager pool of better qualified candidates. Our new search
strategies will be discussed. The job search will be examined from both the
library search committee and the candidate perspectives. Information will
include helpful advice from the library director, the search committee chair,
and the successful candidate applying for the position. Special attention will
be paid to the recent graduate entering the profession, those returning to the
profession and those recently unemployed, due to economic cutbacks, after being
employed a number of years in the same position. A handout of web sites and listservs that are beneficial to those looking to hire and
those looking to be hired will be available.
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15 What Do Patrons Want?
Mary Wilkins-Jordan, Simmons College, Boston, MA (mary.wilkinsjordan
at simmons.edu)
This poster presents the results of
a research project done in Illinois public libraries using an LSTA grant from
the Illinois State Library. We wanted to discover what the communities served
by public libraries wanted to see in their library. Using Q Method, we talked
to people in libraries across the state, asking them to rank their own
preferences in library services. Three groups of patrons emerged; their
preferences will be useful information for other libraries in helping them to
build toward better targeted service to the communities they serve.
II -
16 Transformational Leadership: A New Approach to
Teaching Pre-service School Library Media Specialists to Lead
Daniella Smith, Florida State University,
Tallahassee, FL (smith.shaunee at gmail.com)
The purpose of this study was to
determine the factors that impacted the level of self-perceived
transformational leadership potential in pre-service school library media
specialists who participated in a master’s degree program in library and
information studies focusing on leadership development. The participants of the
study were a cohort of 30 teacher-leaders from six counties within the state of
Florida. A mixed-methods concurrent triangulation research design was
implemented by using pre-existing data, the Leadership Practices Inventory
(LPI), and a survey designed by the researcher. The findings indicated that the
participants’ leadership training facilitated the development of their
self-perceived transformational leadership behaviors to a significantly higher
level than the established national norms for the LPI in two areas -
"Modeling the Way" and "Enabling Others to Act." In
addition, the social context of each participant’s circumstances had an impact
on their self-perceived transformational leadership potential. Finally, the
assessment of leadership potential given during the program selection process
had a positive correlation with the LPI subscale for "Enabling Others to
Act," indicating that the admissions process for school library media
programs can successfully screen for leadership dispositions.
II -
17 Purple Crayons, Random Dots, and Peanut Butter
Sandwiches: Children’s Literature as Catalyst for Creativity and Change in the
Workplace
Frances Yates, Indiana University East Library, 47374, IN (fyates
at iue.edu)
Children’s literature can be used to
engage and energize staff to think more creatively, work more collaboratively,
and create a positive environment, all of which are necessary to nurture
change. Personal and professional creativity are stimuli for innovation and can
be learned. The poster will include definitions of creativity and rationale for
creativity in the workplace. Principles of five creativity consultants will be
presented: von Oech, de Bono, Perkins, Gardner, and Csikszentmihalyi. Understanding the essential elements of
innovative thinking will enable viewers to apply this knowledge in any library
environment. Creativity blocks will be noted in the categories of perception,
emotion, culture/environment, and intellect/expressiveness. The poster will
feature children’s books that represent concepts fundamental to creativity:
openness to experience, inner motivation, multiple perspectives, mental
mobility, divergent thinking, associative thinking, questioning, pondering,
pattern development, focus, risk-taking, and humor. There will be sample
activities using children’s literature that can be readily implemented in any
library, using simple props and materials. They can be used as creative
warm-ups for brainstorming, a mid-meeting wake-up, team-building, or handling a
specific challenge. Change is inevitable, especially in libraries. Creative
strategies can help inspire library staff to embrace change and all its
possibilities.
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18 Beyond Fact: Libraries and Museums Making
Science Accessible
Terrilyn Chun, Multnomah County Library, Portland, OR
(terrilyn at multcolib.org)
Amanda Thomas, Oregon Museum of Science and Industry, Portland, OR (athomas at omsi.edu)
Anders Liljeholm, Oregon Museum of Science and
Industry, Portland, OR (aliljeholm at omsi.edu)
Current research cites the need for
citizens to become educated and able to engage in discussions of how scientific
discoveries and emerging technology affect public policy. If not, they will be
left behind in their understanding of science and its implications, becoming a
“scientific underclass.” Responding to this need, Multnomah County Library and
the Oregon Museum of Science and Industry (OMSI) partnered on Beyond Fact, an
innovative, two-year, Institute of Museum and Library Services grant-funded
project to increase science literacy through programs and scholar-led
discussions of literature. Beyond Fact achieved three main goals. It involved
diverse audiences of adults in informed discussion and dialogue of science
topics and relevant social, ethical, political or philosophical issues;
attracted new adult audiences for both the library and OMSI; and engaged adults
in reading and discussion-based learning to promote science literacy. Research
supporting the design of this project and data collected demonstrating the
increased science literacy of the target audiences will be presented. User
evaluations, participation figures and additional outcomes achieved will also
be shared. Recommendations for how to replicate the program in other
communities will be presented and sample book selections, discussion guides and
program and publicity materials will also be displayed.
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19 Winning with ACES: Diversity Initiative
Prepares Minority Students for Librarianship
Martha Parker, UNC-Greensboro, Greensboro, NC (maparke3 at uncg.edu)
Michelle Bridges, UNC-Greensboro, Greensboro, NC (mkbridge
at uncg.edu)
Deborah Kallina, UNC-Greensboro, Greensboro, NC (dakallin at uncg.edu)
Alesha Lackey, UNC-Greensboro, Greensboro, NC (ailackey at uncg.edu)
Damion Miller, UNC-Greensboro, Greensboro, NC
(ddmiller0108 at uncg.edu)
In August 2009, the University
Libraries and the LIS Department at the University of North Carolina at
Greensboro (UNCG) awarded academic scholarships to fourteen minority students
through the Academic and Cultural Enrichment (ACE) Scholars Program. Funded by
a grant of $862,000 from the Institute of Museum and Library Services’ Laura
Bush 21st Century Librarian Program, the ACE program is a collaborative effort
between the LIS Department and ten North Carolina academic libraries to
increase cultural diversity in libraries. Due in part to the ACE Scholars
initiative, ethnic minorities in the MLIS program at UNCG represent 19% of
total enrollment for the 2009 - 2010 academic year. The program responds to
Goal Area IV of the 2010 ALA Strategic Plan: Building the Profession, in an
effort “to increase the diversity of the librarianship profession and the
workforce to reflect a changing population.” The poster session, co-authored by
ACE scholars and their peers, will present how mentoring, financial assistance,
and professional development opportunities are positioning each ACE Scholar for
a successful library career. Additionally, the session will demonstrate how
universities can use the ACE Scholars Program at UNCG as a model to recruit and
prepare minority students for professional librarianship.
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20 MythBusters to the
Rescue: Engaging Developmental Education Students in Library Instruction
John Siegel, University of Arkansas at Little Rock, Little Rock
, AR (jxsiegel at ualr.edu)
At the University of Arkansas at
Little Rock, developmental English instructors often request a 50-minute
instruction session to introduce their students to the library. During this
session, students are traditionally familiarized with the library webpage and
online catalog. The author developed and integrated an educational game as part
of the instruction in the hopes of making the session interactive and the
library more relevant and less intimidating to students. Based off the
wildly-popular television series MythBusters, the
game Library MythBusters! aims
to debunk misnomers ranging from mean “shushing” librarians to libraries being
outdated, stuffy places that strictly have old print books. During piloting
last fall, the author observed that students were receptive to the activity and
actively participated. Several students asked follow-up questions and one
student sought out the librarian after class for assistance in locating
materials for another class paper. For a more formal evaluation, the author has
developed a written survey that will be distributed to classes in the spring
semester. The poster will include sample game and survey questions, as well as
a presentation and discussion of survey results.
SESSION III: OUTREACH: POSTERS ON
INTERLIBRARY COOPERATION, LIBRARY SERVIES TO SPECIAL GROUPS, AND REFERENCE AND
INFORMATION SERVICES
Saturday,
June 26, 2010
3:00-4:30
III -
1 Human Genome Project Community Conversations
(HGPCC) Library Outreach Model Toolkit: Creative Ideas and Best Practices for
Promoting Genetics Literacy in the Community
Maxine Cooper, Committee Chairperson, Brooklyn, NY (m.cooper
at brooklynpubliclibrary.org)
Lisa Chow, Committee member, Brooklyn, NY (l.chow at
brooklynpubliclibrary.org)
The Human Genome Project Community
Conversations is a joint initiative of Libraries for the Future (LFF) and WE
ACT for Environmental Justice, funded by LFF and the National Human Genome
Research Institute/NIH. The goal is to educate and promote interest and
dialogue in the community about the human genome, genetics, and genetic
technologies, especially in communities of color and low income groups. The
poster will feature a library outreach and programming model toolkit published
by LFF, which consists of best practices, ideas, and resources on promoting
genetics literacy in the community, based on the experiences and projects of
the metropolitan New York public libraries. In particular, we will illustrate
Brooklyn Public Library's efforts in programming, outreach, community
involvement, staff development, and partnerships with community-based
organizations, including a middle school and Medgar
Evers College/CUNY. Projects and activities include: enhancement of library
collections and web resources, a middle school essay contest and writing
workshop series, lectures, family history workshops, and an innovative all-day
National DNA Day program, featuring experts in genetics and a DNA Day
Ambassador from the National Human Genome Research Institute. The poster will
include the model toolkit, pictures, promotional materials, handouts, as well
as a public display of the purpose/objective, methods, results and evaluation,
for DNA Day at the Central Library (April 24, 2008).
III -
2 Addressing the Educational Needs of Economically
Disadvantaged Elementary-Aged Children
Ashanti White, University of North Carolina at Greensboro, Raleigh, NC (alwhite at uncg.edu)
The academic performance of
economically disadvantaged children is consistently below that of their more
affluent peers. This is not due to intellectual capabilities. A number of
factors independent of school practices, including lack of educational
resources, insecurity, and inability of parents to assist academically,
influence persistent substandard performances. A survey of recent literature
reveals that public libraries are in a remarkable position to defy and/or quell
such barriers as they expose children to great quantities of materials that are
vital to reading achievement in addition to social programs that can
potentially alleviate factors that obstruct educational achievement. This
exposure is especially important in filling the gaps in resources available to
economically disadvantaged children. While there is much published literature
on this topic, most examinations are not primary. “Addressing the educational
needs of economically disadvantaged elementary-aged Children” is a primary
study in which I interviewed the parents of this particular group to learn of
the challenges that afflict academic performance. Additionally, children were
exposed to library resources and programs and extensively observed before
parents were interviewed again to determine the accuracy of prior studies. The
presentation will explain the study and its methods, and reveal the results of
the primary examination.
III -
3 Friendly Faces: Grassroots Reference &
Instruction Outreach & Promotion
Julia Glynn Warga, Kenyon College, Gambier, OH (glynnj at kenyon.edu)
Nina Clements, Kenyon College, Gambier, OH (clementsn
at kenyon.edu)
Aimee Jenkins, Kenyon College, Gambier, OH (jenkinsa
at kenyon.edu)
In recent years, reference and
instruction statistics at Kenyon College have been static and disappointingly
low, despite a staff of enthusiastic and proactive liaison librarians. Over the
summer in 2009, librarians strategized to better promote library services and
developed a simple plan: move the reference desk to a more accessible location,
participate in pre-existing campus orientation events, and create new programs
within the library. Library staff attended campus-sponsored orientation week
academic and student activities fairs, where staff distributed promotional
materials and information about traditional and non-traditional library
services (e.g. the reference desk and the ability to check out AV equipment).
During the first week of classes, librarians hosted library tours three times
daily, featuring the reference desk’s new location. The new orientation program
concluded with an all-campus game night in the library, aimed primarily at
students. Library staff served food, led video game competitions, and even
coordinated a life-size version of Monopoly (Kenyonopoly).
As a result, the reference and instruction statistics have doubled (Fall 2009).
The poster will include event photos, a chart demonstrating the increase in
reference/instruction statistics, and images of marketing materials. Samples of
promotional giveaways will also be available.
III -
4 Games People Play: Using Simulation to Teach
Reference Skills
Margaret Gregor, Appalachian State University, Boone,
NC (gregormn at appstate.edu)
Scott Rice, Appalachian State University, Boone, NC (ricese
at appstate.edu)
Students asked to work in an
Instructional Materials Center (IMC) face two challenges: learning how to
provide reference service and learning the specifics of a particular collection
of materials. In order to facilitate this learning, make it more interesting,
and impart both a customer service orientation and knowledge of terms and
materials, a simulation game was developed in collaboration between the IMC
Coordinator and the E-Learning Librarian. The simulation game utilizes AJAX to
provide simulated encounters with patrons in a “Choose Your Own Adventure”
format. For each encounter, a dialogue between player and patron precedes a
list of ways in which the player can react to this patron and situation.
Selection of one choice leads to a new conversation and new choices. Feedback
to the player is provided after each encounter and can be tailored to specific
sets of choices made by the player. The framework created for the game is
modular, flexible, and is freely available under a Creative Commons license for
use by others. The poster session will provide information about how the game
was created, what it looks like and its decision tree structure, and an
assessment of the effectiveness of the training experience.
III -
5 Grassroots Virtual Reference Collaboration: The
Ohio/Oregon Model
Donald Boozer, KnowItNow24x7/Cleveland Public Library, Cleveland, OH (dboozer at cpl.org)
Brian Leszcz, KnowItNow24x7/Cleveland Public Library,
Cleveland, OH (brian at cpl.org)
Caleb Tucker-Raymond, L-net/Multnomah Public Library, Portland, OR (calebt at multcolib.org)
Beginning in 2007, the statewide
virtual reference services of both Ohio (KnowItNow24x7 (KIN24x7)) and Oregon (L-net)
began a joint search to find new software. From this foundation, the two
services have established a collaborative model of virtual reference that
divides questions cooperatively, shares after-hours coverage utilizing
librarians supervised by the Northeast Ohio Regional Library System, regularly
shares both technical and customer-service expertise, and has produced a custom
software platform named SparkRef. SparkRef,
based on the Ignite Realtime open source product
Spark, provides a clean, easily-navigated interface for the librarian and is
readily customizable for unique web portals for Oregon and Ohio patrons. Having
ownership of the software (as opposed to having a vendor subscription) has
opened up numerous possibilities for both services but also allows for
plug-n-play options for potential future partners as well. Ohio and Oregon are
very open to exploring additional partnerships with other virtual reference
services. Don Boozer of KIN24x7 and Caleb Tucker-Raymond of L-net are committed
to continuing to enhance patrons’ experience of and access to virtual
reference; and both Tucker-Raymond and KIN24x7’s web services coordinator Brian
Leszcz continue to find new and creative ways of
manipulating the software platform to achieve these ends.
III -
6 Graphic Novels on Campus: Academic Collaboration
and Outreach to the K-12 Community
Elizabeth Downey, Mississippi State University Libraries, Mississippi State, MS
(edowney at library.msstate.edu)
Karen Davidson, Mississippi State University Libraries, Mississippi State, MS (KDavidson at library.msstate.edu)
The use of graphic novels in the
K-12 classroom is becoming an essential component of library collections, not
only for their appeal to young people, but also as an important tool for
teaching literacy in the classroom. University libraries, in their mission to
provide research materials and training to future and current teachers, should
collaborate with faculty on campus and reach out to the K-12 community. Using
photographs and screen shots this poster session will show how Mississippi
State University Libraries created the LibGuide
“Graphic Novels in Education” and how the LibGuide
was used as a promotional tool for the graphic novel collection and as a
resource for educators, librarians, and future teachers within the campus
community and beyond. Photographs display outreach to school librarians,
introducing and highlighting various graphic novels and their importance to the
K-12 curriculum. Visual documentation will show how an instruction librarian
collaborated with a curriculum and instruction professor to incorporate graphic
novels into her writing class, and from that session developed a collaborative
session presented at the MegaResource School
Librarian Workshop. This poster session will be of special interest to academic
subject specialists in education and related fields, school librarians, and
future educators and librarians.
III -
7 Operation Teen Book Drop 2010: A National
Initiative to Deliver Books to Native Teens
Loriene Roy, School of Information, The University of
Texas at Austin, Austin, TX (loriene at
ischool.utexas.edu)
Anjali Bhasin, School of
Information, The University of Texas at Austin, Austin, TX (anjalibhasin2 at
gmail.com)
Readergirlz, the top online community involving teen girls and reading,
is an organization founded by five women in the Seattle area who write
children’s and teen’s literature. To promote teen literacy and leadership in
girls, readergirlz features a different young adult
novel and corresponding community service project every month and two special
literacy projects a year. In 2010, readergirlz has
partnered with the Young Adult Library Services Association (YALSA) and “If I
Can Read, I Can Do Anything,” a national reading club for Native students, to
coordinate Operation Book Drop (OTBD). OTBD 2010 took place on the Thursday of
National Library Week, April 15, 2010. We delivered 10,000 books to teens
attending almost 40 tribal schools. Poster content will cover enrollment,
collaboration with publishing houses, onsite coordination, and marketing and
media. Librarians at participating sites are providing feedback on the process
and how OTBD was received by local teens. Data will provide information on
selecting reading material for Native teens and the place of literacy at tribal
school libraries.
III -
8 On Demand and Just in Time: Putting Tutorials
into Subject Librarians' Hands
Olivia Sparks, Arizona State University, Tempe, AZ (olivia.sparks
at asu.edu)
Juliann Couture, Arizona State University, Tempe, AZ (juliann.couture
at asu.edu)
Dealing with staff shortages? Facing
an increase of in person and online classes? Working on a tight budget? The
Online Learning Workgroup at Arizona State University Libraries was charged
with creating quality online tutorials while faced with these challenges.
General tutorials with broad applicability were being created but were time
consuming and required software with a steep learning curve. In addition,
subject librarians needed to quickly create tutorials to provide on demand
learning options for students via Blackboard course shells or LibGuides. The solution was to evaluate and choose low cost
or free screencasting software that enabled easy
development by multiple users and included YouTube capability. Subject
librarians were trained in creating an outline, scripting, utilizing multimedia
guidelines and the tutorial software. This poster session will address the
challenge, solution, training and internal marketing strategies plus survey
results evaluating the solution from the subject librarians’ point of view, and
how well this approach met the needs of our colleagues, faculty and students.
Two librarians from the workgroup will discuss how these tutorials are used in
their Social Science and Chemistry LibGuides and the
surprises of establishing this type of online presence.
III -
9 Making Lemonade: Transforming Cuts into Improved
Reference Services
Katie Gibson, Miami University, Oxford, OH (gibsonke
at muohio.edu)
Andy Revelle, Miami University, Oxford, OH (revellaa at muohio.edu)
Elizabeth Sullivan, Miami University, Oxford, OH (sullive4 at muohio.edu)
What results when a budget crisis
interrupts "business as usual?" Libraries must reexamine existing
services and realign priorities. This poster will discuss opportunities
provided by an adverse budget climate. We will focus on this process as it
impacted our university libraries' reference services. With a loss of student
employees who provided the first tier in a three tiered model, a committee was
appointed to redesign our approach to reference. What is top priority? Is it
possible to retain a two-tiered system? How might we provide the highest
quality of service while also best managing staff resources? Are there
technologies that would help facilitate reference? The results of this
discussion led to a data-driven re-evaluation of reference services and the
introduction of new tools, new staffing models, and an improved reference
service. The poster will include discussion of our priorities, our process of
determining best use of staff resources using reference data collected, and our
review and incorporation of new technologies to facilitate and improve the
provision of reference services.
III -
10 Library Homecoming: A Special Library Outreach
to Alumni and Graduate Students
Douglas Carroll, George Washington University, Virginia Science &
Technology Campus, Ashburn, VA (dcarroll at gwu.edu)
How does a library capitalize on a
great relationship with former students? George Washington University’s science
and technology campus in Ashburn, VA hosts semi-distance-education programs for
graduate students. Most of these students attended the executive-style monthly
classes in two year ‘cohort programs.’ They shared knowledge, experience, strengths,
hopes and visions with each other. Students and alumni saw the library as the
central focus of their studies with good memories. Master’s and doctoral alumni
and students were first invited to a special “Library Homecoming” workshop day
in May, 2008 and again in May, 2009. The aims of these library outreach events
were to create a continuing colleague sharing forum; offer practical workshop
sessions, e.g., writing for scholarly publications, research ethics, grantseeking processes and more; update alumni about
library services for them; and foster future alumni benefactors. This poster
session will present a timeline chart for planning, offer tips and suggestions,
and supply handouts describing event planning processes, lessons learned and
future plans/alternatives.
III -
11 Spacebook: A
Collaborative Online Homework Space for Kids and Teens
Kathleen Degyansky, Queens Library, Jamaica, NY (Kathleen.Degyansky at queenslibrary.org)
Queens Library, in partnership with Brainfuse, has piloted a new online homework help
environment. Capitalizing on students' current behavior of collaborating via
online social network sites and text, the new environment allows students to
send out invitations and meet online to work on assignments, create flashcards,
set up sample tests, and save their work. Teachers can also post assignments
and participate in sessions.
III -
12 The "Wow!"
Factor: Using Informal Screencasting to Bring
Customer Service to the Next Level
Jody Bailey, University of Texas at Arlington, Arlington, TX (jbailey at uta.edu)
Informal screencasting
(creating screencasts on the fly without editing) is
an opportunity for libraries to impress patrons. Typically, library staff answer email, chat, or SMS questions by typing lengthy
instructions for users to follow; this method is time-consuming and frustrating
for library staff and patrons alike. New free screencasting
tools like Screenjelly and Jing make capturing online
video and audio as simple as clicking a button and demonstrating a database
search, just as one would in face-to-face transactions. Librarians can
personalize the video, addressing patrons by name and answering their specific
questions, making patrons feel valued and giving them the sense that their
questions are important. Because these screencasting
services force one to keep the video short and do not allow for editing, most
videos can be made in three to five minutes. Librarians can then upload the
video and send the link to the patron. This process is much faster and easier
than traditional screencasting, which requires
high-end software and training. Email responses have been 100% positive, and in
Spring 2010, a survey will be conducted to gauge the
effectiveness of informal screencasts. This poster
will describe informal screencasting, show the survey
data, and suggest best practices.
III -
13 Rejecting Anonymity and Embracing Community:
Virtual Reference Services at Mississippi State University
David Nolen, Mississippi State University, Mississippi State, MS (dnolen at library.msstate.edu)
Amanda Clay Powers, Mississippi State University, Mississippi State, MS (apowers at library.msstate.edu)
Li Zhang, Mississippi State University, Mississippi State, MS (lzhang at library.msstate.edu)
Yue Xu, Mississippi State
University, Mississippi State, MS (jxu at
library.msstate.edu)
Judy Li, Mississippi State University, Mississippi State, MS (jli at library.msstate.edu)
Rachel Cannady, Mississippi State University,
Mississippi State, MS (rcannady at
library.msstate.edu)
In 2008, chat coverage by the
Association of Southeastern Research Libraries consortium ceased, and
Mississippi State University Libraries began offering chat locally. By using
chat software instead of instant messaging technology, the MSU Libraries’
Virtual Reference Service has adopted a philosophy of building relationships
within the university community, instead of promoting patron anonymity. The
software has allowed MSU Libraries to collect meaningful statistics about
virtual reference patrons. Through analysis of collected data from chat and
email transactions, librarians at MSU have been able to determine the
distribution of faculty members, graduate students, and undergraduate students
who are using the virtual reference services. Additionally, the data provide a
picture of what departments were the heaviest virtual reference users, and
which departments used the service sparingly, if at all. Representing these
data in charts and graphs provides an interesting comparison with other studies
of virtual reference usage. They also provide information on where marketing
strategies have been successful and shed light on potentially under-served
patron communities within the university, which is useful for librarians in
their reference and liaison roles. Application of this information helps the
MSU Libraries target their efforts to enhance understanding of patron
satisfaction and information needs.
III -
14 Research on the Go: Reference in 140 Characters
Margaret Heller, Dominican University, River Forest, IL (mheller
at dom.edu)
Short Message Service (SMS), also
known as text messaging, is an important method of communication. Recently many
libraries have begun to offer reference services via text message, though only
limited data is about what type of usage these services receive. One thing is
clear: people like to ask questions via text message. One commercial SMS answer
service, ChaCha, had answered 300 million questions
in 22 months. The library at Dominican University in River Forest, IL,
introduced SMS reference in January 2009 as part of an overhaul of virtual
reference services. Several commercial products and cooperatives were
available, but the librarians at Dominican chose the low-cost option of using
LibraryH3lp with a Google Voice telephone number. This poster will show the
steps taken to plan, market, and evaluate the service. The evaluation will
include the number of questions received via text message, Reference Effort
Assessment Data (READ) Scale of the questions, and subject areas of questions.
The intent of evaluation is to measure whether overall increased marketing and
training for virtual reference makes SMS reference successful with students,
and what future innovations might be indicated.
III -
15 We Know They're Out There: Using Biomedical
Research Literature to Study Integrated Knowledge Mapping
Yan Dang, University of Arizona, Tucson, AZ (ydang at
email.arizona.edu)
Yulei Zhang, University of Arizona, Tucson , AZ (ylzhang at email.arizona.edu)
Hsinchun Chen, University of Arizona, Tucson, AZ (hchen at eller.arizona.edu)
Paul Jen-Hwa Hu, University
of Utah, Tucson, AZ (paul.hu at business.utah.edu)
Susan Brown, University of Arizona, Tucson, AZ (suebrown
at eller.arizona.edu)
Catherine Larson, University of Arizona, Tucson, AZ (cal at eller.arizona.edu)
Web-based portals are often
constructed with the goal of facilitating access to disparate resources. A
better portal, however, goes beyond improved retrieval. By also providing
analysis and visualization tools, an integrated knowledge mapping approach can
help users begin to solve complex problems. One such problem, for example, is
the need for the U.S. to monitor advances in biomedical research, particularly
those that study or involve bioterrorism agents or diseases. Integrating
bibliographic, co-authorship, and content map analysis with an existing data
source (MEDLINE records) created a new tool, the "Arizona Literature Mapper." This tool allows users to identify emerging
topics and trends in relevant literature; discover the productivity levels of
individual researchers, institutions, and countries; and examine who is
collaborating with whom and on which topics. When used together, these
functions enable users to gain an overall understanding of global bioterrorism
research. An evaluation study conducted to assess the effectiveness,
usefulness, and usability confirmed the system's utility. The poster session
will use a combination of text, illustrations, graphs, and charts to explain
the approach, design, evaluation methods, and results. Libraries often
construct portals to facilitate user access; this session will illustrate how
some bibliographic and content based techniques can improve their utility.
III -
17 Tooling-Up the Academic Library: Using Tools
and Statistics to Encourage & Assess Student Use
Emily Samborsky, Indiana University East, Richmond,
IN (emsambor at indiana.edu)
Sue McFadden, Indiana University East, Richmond, IN (smcfadde
at indiana.edu)
Lora Baldwin, Indiana University East, Richmond, IN (mcclell
at indiana.edu)
The library world includes large
numbers of web-based tools to count, measure, and provide access to resources
and patron needs. In the current economic environment, free, open-source, and
low cost tools draw the attention of libraries of all sizes. Indiana University
is reducing costs at all levels. The tools identified and placed into usage for
the Campus Library at Indiana University East, a regional campus must provide
economic value, student-value, and patron-support. The Lib-X toolbar, Zohocreator, LibGuides,
link-resolvers, and WorldCat Local are key resources
packaged to assist the librarians and library staff to provide valuable
services to patrons. These tools, plus many others, encourage patron usage of
expensive subscription services. Instruction and marketing are essential to
resource use. This begins in the Freshman Year Seminar (FYS) program, an
essential ingredient in establishing a foundation of student research. Tools
such as LibGuides provide opportunities for positive,
strong relationships between faculty and librarians, yielding better outcomes
for students in various tasks including completion of research projects. This
poster session will provide statistics, evaluation of development, and explanation
of usage to librarians. An interactive survey will provide librarians an
opportunity to provide their own experiences and add to the body of knowledge.
III -
18 Training Paraprofessionals via a Wiki Format to
Deliver Reference Services
Emily Chan, University of the Pacific, Stockton, CA (echan
at pacific.edu)
Marina Torres, University of the Pacific, Stockton, CA (mtorres1 at
pacific.edu)
In fall 2009, University of the
Pacific's (Stockton, CA) Health Sciences Branch (HSB) Library initiated a reference
training program using wiki technology to provide basic reference services
during all library hours, promote a uniform level of reference expertise, and
develop staff competencies and skills. A wiki format was selected to collocate different resources and formats in a single
location. The collaborative functions of the wiki complemented the branch's
egalitarian organizational structure. Each staff member selected materials of
interest and augmented the wiki conversation with their previous experiences.
Content on the wiki was user-driven, as participants were able to dictate the
materials featured on the wiki. For the staff, prominent benefits of using the
wiki include the encouragement and exchange of dialogue, self-selected
materials generated from personal interests, archival abilities, asynchronous
communication, and a collaborative and constructivist learning environment.
Implementation results have been promising as staff
consistently exhibit more confidence when addressing reference questions
and engaging in larger professional library issues.
III -
19 Working 2Gether: Public and School Library Teen
Outreach
Jamie Bayne, Boyd County Public Library, Ashland, KY (jbayne
at thebookplace.org)
Sherry Payne, Paul G. Blazer High School, Ashland, KY (sherry.payne
at ashland.kyschools.us)
Misti Tidman, Boyd County
Public Library, Ashland, KY (mtidman at
thebookplace.org)
In these tough economic times all
libraries are struggling to find sustainable partnerships to foster growth and
use in their communities. A local high school and public library embraced this
challenge and worked together to provide outreach to teens and introduce them
to library tools and resources available to them. Beginning in 2008, three
librarians began collaborating to highlight resources available to students at
Paul G. Blazer High School in Ashland, KY. The partnership was coordinated
between Sherry Payne, Library Media Specialist and Jamie Bayne and Misti Tidman from Boyd County
Public Library. Students were introduced to tools, study and research
techniques, and literature appropriate to their grade and interest level.
Collection development collaboration and other projects have since sprung from
the initial trial programs. The group has created innovative workshops that can
be presented to four different grade levels focusing on teen reading interests,
research techniques, local resources (print and electronic), tutoring and
homework help opportunities, social networking groups through the public
library, and much more. Collection development has been coordinated between the
two institutions for both print and electronic media. Easily adoptable ideas
will be presented and success rates measured (i.e. what works and what
doesn’t).
III -
20 The Learning Commons - We Built It and They
Came! But Who Are These People and What Are They Doing Here?
Wanda Weinberg, Ohio University Libraries, Athens, OH (weinberg at ohio.edu)
The Learning Commons at Ohio University
is an expert rich, technology rich, and information rich environment which is
open 146 hours per week. Gate counts and general crowding on the floor have
shown the success of this venture, but administrators and visitors to the
Learning Commons have often wanted more detail about who uses our Learning
Commons and what those users are actually doing. Since we’ve never been able to
give definitive answers to these questions, we took a statistical snapshot of
people and activities in the Learning Commons on October 21, 2009. A one-page,
paper survey was distributed to all the users of the floor, and over 1,100
usable surveys were returned. Other data analyzed include reference questions,
group study room use, and writing tutor sessions. We now know more about the
demographics of our users, how they’re using this library space, and what kinds
of questions are being asked. Some of what we learned confirmed our
assumptions, and some of what we learned was a surprise. The poster session
will include graphs and tables illustrating results as well as photographs and
a map of the Learning Commons.
SESSION IV: GLOBAL SOLUTIONS,
INTERNATIONAL PROJECTS IN LIBRARIES
Sunday,
June 27, 2010
11:00-12:30
IV -
1 Library Saves Your Money! Financial Literacy
Workshops for the Public
Marjan Marinkovic, Belgrade
City Library, Belgrade, Serbia (marjan at bgb.rs)
The Belgrade City Library (BCL), in
cooperation with the USAID/Serbia Economic Growth Activity Project (SEGA), is
implementing the Project for Strengthening Citizens’ Financial Literacy. The
project consists of two segments: training for librarians to hold financial
literacy workshops and construction, and development and maintenance of a
website for financial education of the public. Fifteen librarians from thirteen
BCL municipal libraries passed the training in the basics of financial literacy
and methodology for working with high school pupils. The training was led by
SEGA’s financial experts. The librarians received a ready-made PowerPoint
presentation and other workshop aids and materials. Following this training,
the librarians have started delivering workshops to teach high school pupils
the basics of financial literacy. The goal of these educational workshops is to
acquaint pupils with basic financial concepts – common financial products
(deposits, loans, shares, insurance...), the importance of saving, and risk and
return on investment. Librarians are implementing the education in cooperation
with Belgrade high schools. The workshops have attracted high interest among
pupils, who find them unique and very useful (each workshop is evaluated).
Having engaged in this field, the BCL became the first library in the country
and region participating in financial education of the public.
IV - 2 Ariadne's Thread: A Cataloger at the Reference Desk
Sara Mantovani, Biblioteca
del Dipartimento di Scienze Giuridiche "A. Cicu", Università di Bologna, Bologna, Italy (s.mantovani
at unibo.it)
Elisabetta Randazzo, Biblioteca del Dipartimento di Scienze Giuridiche
"A. Cicu", Università
di Bologna, Bologna, Italy (elisabetta.randazzo
at unibo.it)
This study analyzes the experiences
over a three year period of a “quick” reference group composed primarily of
catalogers in Italy’s largest law library, the Biblioteca
di Scienze Giuridiche A. Cicu, located in
the University of Bologna. Additionally, we discuss the historical development
of both print collections and digital resources. We then point out the diverse,
decentralized locations of the historical buildings that house these
collections. They comprise a labyrinth within which a wide variety of users
interact in an architecturally unique setting. Here, catalogers work actively
on the organization of the different collections, providing threads that guide
users to appropriate information. Within this complex architectural structure
catalogers have perfected processes that have resulted in high-quality
reference service. Finally, this poster demonstrates how close collaboration
between catalogers and reference librarians can enhance user experiences by
reducing the labyrinthine obstructions that hinder access to collections.
IV -
3 Librarians, Smartphones
and Mobile Learning: A Canadian Perspective
Robin Canuel, McGill University, Montreal, Canada (robin.canuel at mcgill.ca)
Chad Crichton, University of Toronto, Toronto, Canada (ccrichton
at utsc.utoronto.ca)
There has been an explosion of
mobile technology in recent years, particularly the increasing prevalence of “smartphones” and the widespread adoption of cell phone
technology in North America. The creation of specialized mobile web content
designed to facilitate access to research tools and information resources
through mobile devices has led to these devices being used more as portable
computers than simply as mobile phones. This presents a tremendous opportunity
for libraries and librarians to connect with their users in meaningful new ways
to foster information literacy and the development of research skills. This
poster will focus on existing programs and initiatives at post-secondary
institutions across Canada that maximize the potential
of mobile devices to facilitate research, teaching and learning. Specialized
mobile websites and library and reference applications from Canada and beyond
will be highlighted. The design of applications and services for users of
mobile technology will be evaluated from the perspective of usability, content,
and user experience. Based on the relevant literature and established best
practices, innovative practical applications of mobile technology for research
and study will be presented. The focus will be on programs and services which
foster mobile learning and the use of mobile technology for information
literacy instruction.
IV -
4 Cultivating Literacy: How to Be the Gardener of
a Grassroots Lending Library Project
Jessica Haglund, Hester J. Hodgdon
Libraries for All Program, Loveland, CO (jessica.haglund
at comcast.net)
Hannah Miller, Hester J. Hodgdon Libraries for All
Program, Loveland, CO (hannah.miller27 at gmail.com)
Jane Mirandette, Hester J. Hodgdon
Libraries for All Program, Loveland, CO (janem101 at aol.com)
Established in 2003, the Hester J. Hodgdon Libraries for All Program has developed and
supported sustainable lending library and literacy projects in Central and
South America. Having created and maintained successful rural lending library
initiatives in Latin American developing countries, the Hester J. Haddon
Libraries for All Program has become a model for other global lending library
initiatives. The poster describes the steps and process for library and/or
literacy projects interested in developing their own grassroots project, from
partnering with local schools and educators to cultivating reading and
information resources appropriate for the intended audience. Challenges include
a lack of indigenous publishing and books about a country’s own culture and
experiences. Some successful projects that are highlighted are lending
libraries Tipitapa, Ometepe,
and Granada (all located in Nicaragua) and Libros
Para Niños, a Nicaraguan foundation established in
1993 to promote reading and literacy among Nicaraguan children. Libros Para Niños publishes books
of Nicaraguan children’s stories and then donates copies to Nicaraguan lending
libraries. The poster features colorful photographs of volunteers participating
in these library projects.
IV -
5 Open Access and African Scholarly Publishing: A
Usage and Accessibility Study
Natalia Poppeliers, University of South Carolina
Aiken, Aiken, SC (nataliap at usca.edu)
The open access movement has been
praised by proponents as a way to reverse the unsustainability
of traditional scholarly publishing economic models and to aid in the
equalization of the flow of information between industrialized and less
industrialized nations. It is thus also seen as a means of aiding in the
achievement of both Articles 19 and 27 of the Universal Declaration of Human
Rights (UDHR). This study uses data gathered during a thirty day period to
compare usage of open access journals by users located in African countries to
usage by those in countries outside of Africa but with comparable demographic
profiles and Internet penetration. Indexing and abstracting of African
scholarly journals is also a key necessity if a more even flow of information
from southern to northern countries is to be achieved and if the journals
themselves are to be truly accessible to scholars located both inside and
outside the continent. Therefore, the study also examines the accessibility of
indexing and abstracting coverage of African scholarly open access journals and
compares the data with that of non-open access African scholarly journals.
IV -
6 Recruiting and Training Program for Virtual
Reference Librarians in Taiwan
Mei-Mei Wu, Taipei, Taiwan (meiwu at ntnu.edu.tw)
Yu-Chun Pang, Taipei, Taiwan (serenasherry at
gmail.com)
Hung-His Hsu, Taipei, Taiwan (liyn0628 at gmail.com)
Hsiao-Ting Wei, Taipei, Taiwan (happy.fish.11 at gmail.com)
Social reference sites such as
Yahoo! Answers become very popular in Taiwan. Yet the quality of answers is
varied. Mistakes or misinformation, particularly in history, are very common.
To cope with the web behavior of users who prefer to use the web for their
questions, libraries need to offer good quality online reference services.
Virtual reference services thus get attention of the academic as well as public
libraries in the island. Even the National Central Library had launched a “Collaborative
Virtual Reference Service Plan” many years ago, yet it did not work for several
reasons. One reason identified by the current research team has been the
insufficient preparation for the reference librarians to carry out the
services. To update the reference librarians’ knowledge and skills for online
reference services is the paramount concern. This poster reports results from a
survey of virtual reference services in Taiwan to understand why most people go
to social reference and not to the online reference offered by the libraries.
Training the on-job reference librarians to update their knowledge and skills
for online reference services was among the many suggested solutions to improve
and to promote virtual reference services in the libraries. This project
proposes a tentative training program, an online virtual reference service
laboratory, and a set of competency, knowledge and skills for virtual reference
librarians. The training program proposed includes soft skills such as online
conversation and hard skills such as operation of online reference systems and
tools. Volunteer reference librarians from eight libraries, including academic
and public libraries, were recruited. We hope after this training program, the
reference librarians will be more confident virtual reference librarians, and
all libraries in Taiwan can follow this training program to develop, improve
and promote their virtual reference services in the online age.
IV -
7 Digitization Intiatives
in Nigeria: Benefits and Challenges
Scholastica Ukwoma, Nsukka, AL (stica2004 at yahoo.com)
Vincent Ekwelem,
Nsukka, AL (ekwelemv
at yahoo.com)
This poster is an attempt to
showcase the efforts of some academic libraries in Nigeria that have gone into
digitization of their resources as a way towards preserving their cultural
heritage and also making their institutional repositories available for others
to access. The poster will highlight the benefits and the challenges they have
encountered in thee project.
IV -
8 The Lubuto Library
Project: Innovative, Holistic Educational Support to Overcome Societal
Isolation of Orphans and Vulnerable Children in Africa
Jane Meyers, Lubuto Library Project, Inc.,
Washington, DC (mayazi at verizon.net)
Pandemic disease, war, and other
systemic disasters have led to the societal isolation of millions of African
children, a disorder resulting in trauma and emotional difficulties, low
literacy, and exclusion from school and support services. Standard educational
programming cannot cope with the burgeoning numbers of needy children and
youth. The innovative Lubuto Library Project
leverages existing community-based programs to create an open system of
accessible services to OVC, connecting vulnerable children in a safe place to
bring them out of societal isolation. This adaptable, holistic program is based
upon traditional approaches by which African children learn about the world and
their place in it. Lubuto Libraries are
internationally recognized as a model for serving disadvantaged children, with
specially designed programs led by local professionals that support children in
developing their talents, skills, and self-esteem.
IV -
9 From Shanghai to Appalachia: Global Service
Approaches
Megan Johnson, Appalachian State University Libraries, Boone, NC (johnsnm at appstate.edu)
This session describes how services
and instruction are changing at Fudan University
Libraries (FDUL) in Shanghai and at Appalachian State University (ASU) library
in North Carolina as a result of a faculty exchange program. Pictures of the
exchange can be found at http://picasaweb.google.com/megsjohnson1 and will be
available on a laptop. Brochures and posters focusing on services from the FDUL
and ASU libraries will also be on display (half in Chinese, half in English).
2009-2010 is the first year of this international exchange program, with the
librarian from ASU (Megan Johnson) having completed an exchange in fall 2009
and the FDUL librarian (Weihua Shi) on exchange
during spring/summer 2010. Ms. Shi (who is attending ALA for the first time)
and Ms. Johnson will be on hand to discuss the program. International librarian
exchanges are a form of professional development that is useful in gaining or
lending expertise. They spark a global exchange of ideas that improves support
for international students and faculty. The session will highlight some of the
major differences in Chinese and American Academic library services, which
includes Novelty Search (unique to Chinese libraries) and the difference in
student expectations and needs.
IV -
10 Social Inclusion in Public Libraries: The
EU-Funded Program “ESME / Libraries for All”
Birgit Lotz, The Public
Library of Frankfurt am Main (Stadtbücherei Frankfurt
am Main), Frankfurt am Main, Germany (birgit.lotz at
stadt-frankfurt.de)
In 2008, the two-year project
“ESME/Libraries for All” started, funded with support from the European
Commission and focusing on integration of migrants. ESME’s (European Strategy
for Multicultural Education) aim is to initiate an EU-wide upgrade of local
public libraries into “Libraries for All” with a European perspective. By
upgrading local public libraries into "Libraries for All," the
cultural capital of the local migrant population will become an integral part
of local public libraries. By serving the community as a whole, the libraries
will be enhanced into local contact points for implementing European
integration strategies. The pilot projects will include libraries in four
different European regions (Austria, Sweden, Germany, and Czech Republic). A
central focus will be the introduction of Advisory Boards for Multiculturalism
(ABM) for each library. The ABM will consist of librarians and specifically
qualified members of the local immigrant communities. Further aims and results
are: a project website (http://www.librariesforall.eu), a cycle of seminars for
librarians, immigrant organizations and expert organizations in integration in
the four involved European countries, and a manual on how to create a “Library
for all.” With the cooperation of local partners, other public libraries should
initiate multicultural services in their library.
IV -
11 Ethiopia Reads: Books, Donkeys, and Children
Janet Lee, Regis University, Denver, CO (jlee at
regis.edu)
In the six years Ethiopia Reads has
been in Ethiopia, it has set up two children's libraries, over forty school
library partnerships, and five Donkey Mobile Libraries. The author joined
Ethiopia Reads in setting up a school library in memory of a colleague and will
return to set up a public and youth library in Mekelle,
Tigray Region, in summer 2010. The poster will
discuss the need for libraries, the history of Ethiopia Reads and its founder,
the memory library's funding and collaboration, and the future library in Mekelle.
IV - 12 American
Universities and Libraries in Education City, Doha Qatar
Suzanne Gyeszly, Texas A&M University Libraries,
College Station, TX (suzanne at tamu.edu)
Education City (EC) is the flagship
project of Qatar Foundation for Education, Science, and Community Development.
Its purpose is to make the State of Qatar a leader in innovation, teaching, and
research, and establish a home for world-leading institutions and branch
campuses of prominent universities in Qatar. In chronological order, the
following branch campuses and libraries were established already in Qatar:
Virginia Commonwealth University (VCUQ)-School of Arts and Fashion Design-1998,
Weill Cornell Medical College (WCMCQ)-2002, Texas A&M University
(TAMUQ)-Engineering-2003, Carnegie Mellon University (CMUQ)-Business
Administration, Computer Science, and Information Systems-2004, Georgetown
University School of Foreign Service (GUSFSQ)-2005, and Northwestern University
(NUQ)-Journalism and Communication-2008. The above six branch campus institutions
also established their own libraries which support the curriculum, research,
and service needs of their students, faculty, and staff. All institutions and
libraries are working closely with their own home institutions in the United
States, Qatar Foundation, and helping each other customers as allowed. The
poster will describe the history and development of the six branch institutions
and their libraries' collections and services from groundbreaking to
accreditation via text, tables, and illustrations.
IV -
13 The Pacific Islands Association of Libraries,
Archives, and Museums (PIALA) Experience: 1990-2010
Atarino Helieisar, FSM
Supreme Court Law Library, Palikir, Pohnpei State,
Micronesia (atarinoh at aim.com)
Jane Barnwell, Pacific Resources for Education and Learning, Honolulu, HI (barnwellj at prel.org)
Formed in 1990, the Pacific Islands
Association of Libraries, Archives, and Museums (PIALA) has been instrumental
in providing critical support for library development in the US-affiliated
Pacific Islands. These remote tropical islands face many challenges, including
a lack of telecommunications infrastructure, lack of professional staff, and
few resources. See how this vital regional organization has made the
difference!
IV - 14 Knowledge
for Health: Easy to Find, Easy to Use.
Scott Dalessandro, Johns Hopkins Center for
Communication Programs, Baltimore, MD (sdalessa at
jhuccp.org)
Debbie Dickson, Johns Hopkins Center for Communication Programs, Baltimore, MD
(ddickson at jhuccp.org)
Sean Stewart, Johns Hopkins Center for Communication Programs, Baltimore, MD (sestewar at jhuccp.org)
Judith Mahachek, Johns Hopkins Center for
Communication Programs, Baltimore, MD (jmahache at
jhuccp.org)
Knowledge for Health’s (K4Health)
mission is to increase the use and dissemination of evidence-based, accurate,
and up-to-date information to improve health service delivery and health
outcomes worldwide. In order to serve the information needs of health policy
makers, program managers, and service providers around the world, K4Health has
developed a toolkit application that provides a virtual space for relevant
health professionals and organizations to learn, participate in, and help
create the most up-to-date health information resources available. These toolkits
facilitate how health information is captured, synthesized, shared, adapted,
and used. This poster presents online toolkit application, developed using
open-source content management software (Drupal),
which allows partnering organizations to capture, synthesize, share, and adapt
health information products. K4Health toolkits are based on a continuous
publishing principle that ensures new information resources are collected and
made accessible. This participatory approach ensures that toolkits are of the
highest quality and can evolve after publication to capture additional
resources and to identify and fill remaining information gaps. Driven by
collaborative efforts between K4Health and partner organizations around the
world, toolkits are living repositories of relevant, quality information that
respond to the expressed information needs from the field of health policy
makers, program managers, and service providers.
IV -
15 How the Public and Librarians See Romanian and
Ukrainian Libraries
Katie Sheketoff, International Research &
Exchanges Board (IREX), Washington, DC (ksheketoff at
irex.org)
Libraries in Romania and Ukraine are
in a nascent stage of development, where basic needs such as heating and safe
electricity are often significant challenges. IREX’s Bibliomist
and Biblionet programs – funded by the Bill &
Melinda Gates Foundation – are attempted to address this gap through improved
technology and librarian training. IREX recently conducted national surveys and
qualitative analysis of the public, library users, and librarians’ perceptions
of libraries to identify gaps and needs for library development. This poster
will present the needs identified by these groups in both countries, and how
frequently they overlapped or differed.
IV - 16 Treasuring
Taiwan Memories: Cultural Creative Product Designs Derived from the National
Taiwan Library's Collection.
Wen-ling Huang, Jhonghe
City, Taiwan (mong at mail.ntl.edu.tw)
Lan-hsuan Cheng, Jhonghe
City, Taiwan (wenlimong at yahoo.com.tw)
In an age of computer information,
the library has had to face new challenges. National Taiwan Library is renowned
for its Taiwan collections from the Japanese-ruled period. These have been
digitized and the images used by the library to design memorative,
useful, and versatile products, such as postcards, coffee mugs, T-shirts, book
bags, tea cups, leather stationery, and so on, using the old Taiwan memories
transformed to new and creative designs for products. These should be of
particular interest to Taiwan historical collectors as well as for general
readers in expanding and deepening their familiarity with key aspects of
Taiwan-related research. The poster includes an introduction to our library
(NTL), the design procedures and products, etc.
IV - 17 DataCite: An International Initiative to Facilitate Access
to Research Data
Michael Witt, Purdue University, West Lafayette, IN (mwitt
at purdue.edu)
Patricia Cruse, California Digital Library, CA (Patricia.Cruse
at ucop.edu)
Many academic and research libraries
are beginning to incorporate the stewardship and use of research datasets into
their services, supporting them in similar ways to their print and digital
collections. DataCite is an international, non-profit
agency that was created in December 2009 to support researchers by providing
methods for them to locate, identify, and cite research datasets with
confidence. The goal of this consortium is to enable organizations such as
libraries to register datasets and assign persistent identifiers to them, so
that datasets can be handled as independent, citable, unique scientific
objects. The founding partners of DataCite are the
German National Library of Science and Technology (TIB), the British Library,
the Institute for Scientific and the Technical Information (France), the
Technical Information Center of Denmark, the Canada Institute for Scientific
and Technical Information (CISTI), the Australian National Data Service, the
Library of the ETH Zurich (Sweden), the Dutch TU Delft Library, the California Digital
Library, and the Purdue University Libraries. As a first step, DataCite has established a registration agency and will
promote the use of Digital Object Identifiers (DOIs) for datasets. This poster
describes the DataCite organization and how it will
build upon the work of TIB, who has registered more than 600,000 datasets with
DOIs since 2005.
IV -
18 Dongguan Public
Library: A Case Study of Technological Innovation and Its Social Effects
Jessie Howell, Simmons College GSLIS '09, San Francisco, CA (jessieannehowell at yahoo.com)
This research project, Dongguan Public Library: A Case Study of Technological
Innovation and its Social Effects, was conducted during a ten-day stay in the
city of Dongguan, China, from May 16 to 26, 2009,
with the financial support of Simmons College and Beta Phi Mu. The objective
was to see how the Dongguan Public Library, a large
library in a growing industrial city in south China, affects the local
population. During my stay in Dongguan, I toured the
library facilities, and spoke with several important staff members including
Director Li Donglai and Assistant Director Du Yanxiang. Time was also spent observing library operations
and activities in different departments. With the assistance of a university
student, a series of informal interviews was conducted with library patrons in
order to gather information on what affect the Dongguan
Public Library has on their daily lives. My research has shown that the interior
environment of the library is as important to people as the library’s
technological prowess. Secondly, the library’s focus on technology is most
important in that it extends the service model of a traditional library. This
poster will present survey results as well as photographs and other
documentation from this research period.
IV -
19 American Samoa: Tsunami Response and Recovery
Jane Barnwell, Pacific Resources for Education and Learning, Honolulu, HI (barnwellj at prel.org)
Taumuli Judy Mulitalo, Feleti Barstow Public Library, Pago Pago,
AL (feletibarstow at yahoo.com)
In September 2009, a devastating
earthquake and tsunami hit the South Pacific islands of American Samoa. Come
see how the Feleti Barstow Public Library led efforts
to rescue and recover critical collections, maintain services, and provide
outreach to stricken villages.
IV -
20 iPals: International
Partnership for Advocacy and Library Services
Susan Alteri, Wayne State University, Detroit, MI (salteri at wayne.edu)
Stephanie Carr, National College, Louisville, KY (smcarr
at national-college.edu)
Jasmina Jusic, The Library
Park City, Park City, UT (jasmina.jusic at
parkcity.org)
Lucas (Wing Kau) Mak,
Michigan State University, East Lansing, MI (makw at
mail.lib.msu.edu)
Valeria Molteni, San Jose State University, San Jose,
CA (Valeria.Molteni at sjsu.edu)
SESSION
V: CONNECTIONS: POSTERS ON COOPERATION WITH NON-LIBRARY INSTITUTIONS AND
AGENCIES, INTER-LIBRARY LOAN, LIBRARY USE INSTRUCTION, AND PUBLIC AWARENESS
Sunday,
June 27, 2010
1:00-2:30
V -
1 Zap! Zlonk! Zowie! Welcome to the Library Action Figures Virtual Tour
Frances Yates, Indiana University East, Richmond, IN (fyates
at iue.edu)
Matthew Dilworth, Indiana University East, Richmond, IN (mdilwort
at iue.edu)
What can be created with a basic
digital camera, a tape recorder, movie making software, 32 fashion dolls
(“Barbie” type) dressed as library staff and patrons, a three-minute script,
and very talented library staff? A virtual library tour of course! Why virtual?
With an increase in the number of online courses and a larger percentage of
Gen-Y students, the library needed both a new message and a new medium to catch
their attention. Based on review comments, we were successful in providing a
basic introduction to the library staff and services in a fun and different way
than students expected. Although light-hearted, the production seriously
conveyed the most important message – that library staff are here to help
whether in a physical building or online - and that students should feel
comfortable asking for assistance. A sequence of photographs on the poster will
illustrate the process for how to create a lively virtual library tour using
library action figures designed to replicate the appearance of live librarians
and patrons. Text will include step by step procedures, from storyboarding to
casting to editing. And of course the film will be available on a
battery-powered computer for premiere in our nation’s capitol!
V -
2 Nailing Jello to the
Wall - Reassessing Liaison Relationships with a Rubric
Aaron Dobbs (awdobbs at ship.edu) and Doug Cook (dlcook at ship.edu), Shippenburg
University of Pennsylvania
Academic libraries have had liaison
programs in place for many years. At
Ship we use our liaison program as an organized structure to guide our efforts
to inform our collaboration with academic departments and individual
faculty. When we were asked last year to
evaluate our liaison program’s effectiveness, we felt like we were being asked
to nail Jello to the wall – a wiggly, jiggly, and slippery thing at best. After much agonizing we decided to create a
rubric to guide the qualitative assessment of our liaison program. This poster will display our results and give
you a few tips about firming up your own Jello. In fact, we invite you to use adapt rubric to
quell the quivering of your Jello.
V -
3 Turnpike to Transition: Information Literacy
Progression Standards for Higher Education in New Jersey
Nancy Weiner, William Paterson University of New Jersey, Wayne, NJ (weinern at wpunj.edu)
Pamela Price, Mercer County Community College, West Windsor, NJ (pricep at mccc.edu)
This poster will showcase the
Progression Standards for Information Literacy developed by a task force of New
Jersey academic librarians from two and four year colleges. Representing
collaboration at its best, members of the VALE (Virtual Academic Library
Environment) Shared Information Literacy Committee, the Central Jersey Academic
Reference Librarians (CJARL) Committee, and the NJLA (New Jersey Library
Association) College & University Section User Education Committee worked
together to draft the Progression Standards. Initially prepared in response to
the recently legislated statewide transfer articulation agreement between two-
and four- year colleges in New Jersey, the Progression Standards articulate
specific competencies expected to be achieved by students as they complete the
equivalent of the first year (30 credits) and second year (60 credits) of
college level work. Designed as a framework for discussion and customization by
institutions, the poster will feature the Progression Standards and identify
the skills expected at the Introductory and Gateway levels. Sample assignments
incorporating the Progression Standards are also included, with relevant
standards identified for each. It is expected that these standards will be
useful to institutions of higher learning and be used as a framework to
integrate information literacy into the curriculum.
V -
4 Totally RAD: Using Online Instruction to
Introduce College Freshmen to Research And Discovery
Kathleen Collins, University of Washington, Seattle, WA (collinsk
at u.washington.edu)
Amanda Hornby, University of Washington, Seattle, WA
(hornbya at uw.edu)
Ben Tucker, University of Washington, Seattle, WA (bentaka
at uw.edu)
Like many librarians, at the
University of Washington's Odegaard undergraduate
library we struggle to effectively introduce tech-savvy new students to
academic research. In 2009, using photographs, free screencasting
software, and Web 2.0 technologies, we created an
online library tour and an accompanying course-integrated assignment that
introduced 4,000 incoming freshmen to library services and research tools. In
spring 2009 we tested the pilot Research and Discovery (RAD) project with
undergraduate peer instructors and solicited feedback through surveys and
follow-up interviews. We directly incorporated their feedback into the final
version, which ran in fall 2009. We surveyed thousands of freshmen with an
online assessment tool, providing data on student needs and evidence of the
project’s success. The new orientation is an example of how to implement
student-centered instruction on a large scale with a small number of staff
through collaboration and the use of Web 2.0 tools. Incorporating visuals from
the final product and pilots, this poster session will detail the RAD project,
the process used to create the project, and assessment methods. This is a model
of a scalable and easily replicable project that libraries can implement,
regardless of institution, to meet the needs of distance and in-person users.
V -
5 Too Good to Be True? Implementing the
Open-Source Program Zotero at a University Library
Peter Fernandez, University of Tennessee, Knoxville, TN (pfernand
at utk.edu)
With the release of the 2.0 Beta, Zotero has taken powerful personal bibliographic management
software to the next level, making the open-source program a legitimate
alternative to for-profit products such as RefWorks
and EndNote. It utilizes a simple iTunes™–like
interface within the Firefox web browser that gives users the ability to easily
download and manipulate bibliographic information with a single click from most
popular websites and databases. For more advanced users, Zotero
has the potential to be a powerful information management system that
incorporates the best features of Web 2.0. The poster describes the process of
highlighting the diverse benefits of Zotero to
various stakeholders (e.g., branch and main campus faculty, students, library
administration, colleagues, other local libraries) and overcoming the
challenges of promoting an open-source product. This involved creation of
support and promotional materials that corresponded with the new paradigm that
open-source products create, as well as taking the lead in using the product to
complete projects, and providing demonstrations in a variety of forums.
V -
6 Student to Student: Marketing the Library - With
a Twist
Mary McGowan-Pettibone, Boston University Libraries,
Boston, MA (mmcgowan at bu.edu)
In an effort to improve the way the
library promotes services to the wider university, Boston University Libraries
decided students would bring fresh insight to marketing efforts. Librarians put
together a team of undergraduate students to look at why their peers do and do not
use library services and create a marketing program to educate students about
library services. Our student team gathered information about which library
services their peers used and did not use and why by taking informal surveys
and convening a focus group comprised of undergraduates. The student team then
brainstormed ways of getting the word about library programs out to the
university community. They created posters, bookmarks, flyers, and videos, and
told librarians where and when to place them in the community. They started
their own blog on the library web site. To evaluate these efforts, students
tracked use of library web sites and services and attendance at events before
and after the group publicized them. A focus group of university students assessed
what was successful and not successful about the program. Students will
accompany librarians from the project to ALA to show the work they have created
and talk about what they do for the library.
V -
7 Solving the Rubrics Cube: Using Assessment to
Sharpen Library Instruction
Elisa Acosta, Loyola Marymount University, William H. Hannon Library, Los
Angeles, CA (Elisa.Acosta at lmu.edu)
Susan Gardner, Loyola Marymount University, Los Angeles, CA (Susan.Gardner at lmu.edu)
Loyola Marymount University's (LMU)
Reference Department designed a rubric to measure student learning outcomes for
freshman English. Students sequentially completed an "English 110 Library
Research Worksheet” during library instruction. The rubric which is set up to
analyze learning outcomes from parts of the ACRL Information Literacy
Competency Standards for Higher Education is applied to collected student
worksheets. The Department undertook a multi-step process to try to calibrate
the rubric and achieve consensus estimates of inter-rater reliability. During
fall 2009, reference & instruction librarians collected 755 worksheets and
graded a random sample of 100 students. This poster session will present the
assessment results, both strengths and weaknesses and how that information will
impact library instruction for fall 2010. The secondary benefits of using a
rubric turned out to be the most surprising. Reference librarians evaluated the
assessment process and were asked to reflect on how this would improve their
instruction. Ultimately the rubric will help the LMU librarians to sharpen
their teaching and help students improve their information literacy skills.
Presentation will include teaching materials (LibGuide,
worksheet), assessment tool (descriptive rubric, grading rubric), data, graphs,
and quotes.
V -
8 Short and Sweet: Assessing Graduate Students'
Information Skills
Angela Murrell, Scripps Research Institute, La Jolla, CA (amurrell
at scripps.edu)
Although information literacy
programs in undergraduate universities have become more prevalent, assessment
has shown many students are not acquiring or retaining the information skills
that the programs try to impart. Students entering a research-intensive
biochemistry graduate program need to be able to locate, evaluate and use
information more effectively, understand the principles of copyright and
publishing, use specialized databases, and perform more comprehensive searching
then they may have done previously. Faculty often assumed that students acquire
these skills as undergraduates; however, the need for information literacy
training in the graduate environment is beginning to be recognized. Beginning
in 2006, the Scripps Research Institute’s Kellogg Graduate School invited the Kresge Library to provide library instruction to all
incoming students. A 90-minute information management session was developed, as
well as several tool-specific optional classes. In order to best utilize the
limited time allotted, the author developed a graduate information literacy pre-
and post-test, which was used to identify areas of deficiency in the students’
information skills, and to evaluate the effectiveness of the session. Students
showed improvement in key information literacy skills that were lacking prior
to the session, such as understanding copyright ownership of published
articles.
V -
9 Revisiting the Library Scavenger Hunt: Toward
Better Curriculum-Integration and Active Learning.
Hyun-Duck Chung, North Carolina State University Libraries, Raleigh, NC (hyun_duck_chung at ncsu.edu)
Kawanna Bright, North Carolina State University
Libraries, Raleigh, NC (kawanna_bright at ncsu.edu)
Too often, library scavenger hunts
are limited to creating “busy work” for students and library staff: students
are asked series of questions with little direct relevance to any curricular
programming while public services staff provide
repetitive answers with little meaningful engagement with students. Yet
scavenger hunt activities hold great potential for integrating pedagogical
principles of active learning and problem solving beyond basic library
orientation. This great potential invites librarians to rethink this staple
offering. Two librarians at the North Carolina State University Libraries
designed and implemented scavenger hunt activities incorporating these
pedagogical principles. The instructional services librarian designed one
activity for summer students enrolled in a pre-engineering program that
required a group research assignment. A subject specialist librarian then adapted
the activity for introducing market research to engineering students taking a
senior design and entrepreneurship course. This poster presents how library
scavenger hunts can effectively incorporate active, problem solving approaches
to student learning and create curriculum-integrated library programming.
Combining visual models and concrete examples, this poster illustrates the
process of developing, implementing, and evaluating an enhanced approach to
library scavenger hunt activities. Handouts will include planning material
samples for adaptation and use at other institutions and in other subject
areas.
V -
10 Quick and Dirty Library Promotions That Really
Work
Eric Jennings, UW-Eau Claire, Eau Claire, WI (jenninge
at uwec.edu)
Kathryn Tvaruzka, UW-Eau Claire, Eau Claire, WI (tvaruzke at uwec.edu)
Libraries know that in order to stay
relevant with users, they must provide something Google can’t: a personal
connection. One mid-sized public university library in the Midwest has been
given the freedom to change the atmosphere and break stereotypes typically
associated with the library and librarians. Unfortunately, there is one hitch:
the library has little to no money to put towards events or campaigns. To break
stereotypes, the library freely or cheaply has used Face book for student
contests, hosted programs not typically associated with an academic library
(story time), rethought the library giveaway (fortune cookies and free coffee),
introduced leisure activities into the library, and participated in dress-up
days within the library and outside of the library (intramural ultimate Frisbee
and bowling leagues) for staff and student workers. As a result, the library
has seen an increase in communication and participation between departments and
increased door counts. By changing the atmosphere in the library and
challenging stereotypes associated with librarians with virtually no money, the
library has become a fun and productive place of work for library staff in
addition to a place where students, faculty, and staff want to meet friends
socially, study, or conduct research.
V -
11 Open Door Information Literacy: Teaching
Research Skills to Developmental English Students at a Community College
Amy Barlow, Quinebaug Valley Community College,
Danielson, CT (abarlow at qvcc.commnet.edu)
Sharon Moore, Quinebaug Valley Community College,
Danielson, CT (smoore at qvcc.commnet.edu)
At Quinebaug
Valley Community College in Danielson, CT, all students enrolled in
Developmental English (Eng 093) complete a five-part research assignment called
The Library Project. The goal is to teach college-level research skills to
developmental English students before they enroll in Eng 101. The Library
Project began tentatively in 1997 with the traditional one-shot model and has
evolved into a robust five-part interactive program. Working closely with
English faculty, librarians teach three of the five Library Project class
sessions for each Eng 093 section. Each class applies basic research methods to
a single source, building skills and confidence in the following areas:
selecting and narrowing topics; searching and comparing electronic databases;
critically evaluating Internet sources; identifying the source best suited to
the information sought; recognizing elements of source citation; synthesizing
information in a research paper; and learning to ask for help. The Project
continues to evolve; it is evaluated and revised at the end of each semester.
The poster session will include an overview of The Library Project, copies of
its assignments, and interpretations of assessment data, which we collect at
the conclusion of each semester.
V -
12 No Means No? Exploring Interlibrary Loan
Lending Denials
Andrew Leykam, College of Staten Island (CUNY),
Staten Island, NY (aleykam at gmail.com)
This poster session will explore
interlibrary loan denials and the potential to use ILL data to improve services
not only in the area of interlibrary loan but across the library. Denials can
highlight not only concerns with ILL policies but institutional concerns as
well. This session will illustrate why and what types of items were denied.
Lending denials are explored on the item level in order to illustrate the
importance of frequency of denial. The frequency with which items are denied
can be a useful tool to isolate those items that continually have a negative
impact on fulfillment. Denial can help target a positive response and improve
ILL service, cataloging, and even access. This poster illustrates that ILL
lending denials can be useful to help improve many services for our patrons in
addition to interlibrary loan.
V -
13 Libraries as Bridges across the Digital Divide:
Partnerships and Approaches Used in the U.S. Technology Opportunities Program,
1994-2005
Anna Pederson, (graduate student), University of Illinois, Urbana, IL (anna.c.pederson at gmail.com) and Kate Williams, Professor
at the Graduate School of Library and Information Science, University of
Illinois, Urbana, IL (katewill at illinois.edu)
As an answer to the digital divide,
the U.S. government started a grant program in 1994. Over ten years, the
Technologies Opportunities Program (TOP) awarded $230 million to 600
communities to promote network technology and community partnership. The
purpose of the poster is to show how libraries used the government funds and
community partnerships to close the digital divide in the United States. Of the
600 projects funded by TOP, 25 were library-led: approximately ten took place
in public libraries, three in academic libraries, and twelve in library
networks or other settings. This research uses the TOP Data Archive, which we
created with the help of others including the U.S. Department of Commerce
itself, to examine these 25 projects. We have constructed tables and word
clouds to find trends and analyze the projects and partnerships and will use
established network analytical methods as well. Interviews with key leaders in
each of the projects will help ascertain how each project developed over time.
Our governing theory is that social capital and social networks contribute to
ICT use. This poster will provide insights and suggestions to libraries that
are working on the digital divide or on building partnerships. This topic will
be of interest to many people in the library profession, especially those
dedicated to serving the public through the use of innovative technology.
V -
14 Joining forces with Faculty to Foster
Information Literacy Best Practices in the Classroom
Eric Resnis, Miami University, Oxford, OH (eric.resnis
at muohio.edu)
Elizabeth Sullivan, Miami University, Oxford, OH (sullive4 at muohio.edu)
Lindsay Miller, Miami University, Oxford, OH (mille234 at muohio.edu)
Kathleen Pickens-French, Miami University - Hamilton, Hamilton, OH (pickenke at muohio.edu)
Faculty often are frustrated by the quality of student research, including
low scholarly resource use and lack of evaluation skills. Miami University
(Oxford, OH) has created a faculty learning community (comprised of both
faculty and librarians) to explore the above concerns during the course of an
academic year. During the first semester, faculty discovered the information
literacy skills of their students via survey tools, focus groups, and class
observation. Disturbed by the results, faculty began work on a “best practices”
list for bringing information literacy skills into the classroom. This poster
will detail the process, successes, and future prospects for this project.
V -
15 Integrating Primary Resources into the
Kindergarten-12th Grade Classroom through Academic Library Digitization
Projects
Linda Teel, East Carolina University Joyner Library, Greenville, NC (teell at ecu.edu)
Hazel Walker, East Carolina University J. Y. Joyner Library, Greenville, NC (walkerh at ecu.edu)
This session will share strategies
for the inclusion of a Kindergarten-12th grade educational component in
academic library digitization projects based on techniques and lessons
experienced through three North Carolina Exploring Cultural Heritage Online
(NCECHO) Heritage Partners grants entitled, "The Eastern North Carolina
Digital Library" (http://digital.lib.ecu.edu/historyfiction/), "Seeds
of Change: The Daily Reflector Image Collection" (http://digital.lib.ecu.edu/reflector/),
and "Ensuring Democracy through Digital Access" (in-process).
First-hand experiences based on planning, implementation, marketing, forming
partnerships, grant writing techniques, focus groups, teacher workshops, lesson
plan activity development as well as promotional strategies will be shared and
discussed. Lessons learned during the process of the implementation of the
Kindergarten-12th grade educational components for all three projects will be
highlighted. Consisting of primary and secondary source materials, each of the
integrated K-12 educational components of these academic digitization projects
provide appealing, accessible, and historically significant resources usable in
all areas of the Kindergarten-12th grade curriculum making history come alive
in the classroom.
V -
16 Deconstruction of Our Instruction: A Summer
Salon Exploring How to Become Better Teachers
Amelia Brunskill, Dickinson College, Carlisle, PA (brunskia at dickinson.edu)
Last summer, we initiated a five week
summer salon on information literacy. Participants included a mixture of
seasoned librarians, newer librarians, and librarians-in-training. The salon
focused on sharing information about how we teach and exploring new ways to
expand our personal instruction repertoire. Topics covered in the salon
included: working with faculty, techniques for presenting information, first
year seminars, upper level courses, active learning, and assessment.
Participants were encouraged to share specific examples of lessons they had
used and to use the salon as a forum to try out new ideas for instruction.
While the salon did function in part as a way to increase morale, its benefits
extended well beyond mere catharsis. This fall semester, salon participants
engaged in an increased amount of team teaching and class observations, and
experimented with a variety of ideas discussed in these sessions. This poster
will cover the details of how this salon was implemented, what content was
covered, and specific examples of how participants benefited from their
involvement.
V -
17 Collaborating with Faculty to “Start Up” an
Open Access Journal
Marianne Buehler, University of Nevada, Las Vegas, Las Vegas, NV (marianne.buehler at unlv.edu)
University faculty
have ongoing pressure to publish their research findings and teaching
successes and produce scholarship worthy of tenure. Acceptance to publish an
article in a journal can be highly competitive and in some fields of study,
there are few journal publication options. With the advent of open access (OA)
publishing opportunities, academic libraries are fulfilling a need by
supporting sustainable models of scholarly communication that include
collaborating with faculty and editors to start up an OA journal or convert a
traditional print journal to OA. Some faculty would prefer to transcend the
traditional publishing model and may not be aware of available OA publishing
opportunities or know the route to become a journal editor. This poster will
encompass the details of what a library can provide with knowledgeable staff
resources, such as: how to build an international referee board, provide
software training, metadata creation, marketing a call for papers, and
including additional support for faculty to “spin a new journal into the gold
publishing model” and transcend an existing print journal into the “green
model” of a sustainable OA publication.
V -
18 Bridging Libraries: The Merger of a School
District Library and an Academic Library
Irene Munster, The Universities at Shady Grove, Rockville, MD (imunster at umd.edu)
Gail C. Bailey, Montgomery County Public Schools, Rockville, MD (Gail_C_Bailey at mcpsmd.org)
Tanner Wray, University of Maryland, College Park, MD (twray
at umd.edu)
Janet Biggs, The Universities at Shady Grove, Rockville, MD (Janet_M_Biggs at mcpsmd.org)
Toni Negro, The Universities at Shady Grove, Rockville, MD (anegro
at umd.edu)
In January 2008, The Universities at
Shady Grove (USG), Montgomery County (Maryland) Public Schools (MCPS) and
University of Maryland Libraries signed an agreement to merge the MCPS
Professional Library collections, staff, and services into USG’s library to
provide enhanced library resources and services to both clienteles.
Administrators and librarians of the three institutions have learned how to
partner and collaborate in this unique environment while maintaining library
services to both the USG (academic) and MCPS (professional educator)
communities. The collection merger required retrospective conversion of 15,000
records, conversion from Dewey to Library of Congress classification, and
physical integration, without interruption of service. Library cultures
(special vs. academic) were dramatically different and adjustments have been
made to combine and share knowledge, while providing some distinctive services.
Staff adjusted to new responsibilities and to working with different systems
and new patrons. Now that the merger is complete, the immediate future is
demanding new adjustments from each partner to improve some services already
provided and to satisfy users’ expectations while looking for new ways to
enhance the outreach to this diverse clientele. The poster will present
challenges faced in merging the two libraries, solutions developed, and impact
on services for library users.
V -
19 Benchmarking the Activities of Academic
Librarians Embedded Online
Starr Hoffman, University of North Texas Libraries, Denton, TX (starr.hoffman at unt.edu)
This benchmarking research project
used both quantitative and qualitative methods to explore the activities of
embedded librarians at six institutions that spanned the spectrum from a large
doctorate-granting university to a small associate’s college. These librarians
provided both reference service and information literacy instruction in online
courses. A series of interviews, document reviews, and surveys were used to
document activities in which the librarians participated, the length of time
they were involved in each course, and anecdotes about their experiences. The
struggle to define the role of the embedded librarian was a recurring theme in
these results. These activities and experiences, as well as current literature
on embedded librarianship, were analyzed to produce a list of best practices.
The poster will display these best practices as well as a variety of graphs
that depict similarities and differences in embedded librarian practices.
Distance education programs continue to develop in a variety of disciplines and
at a number of course levels. This study provides insight about the development
of online information literacy, collaborative relationships between librarians
and faculty, and the changing role of the academic library in an online
environment.
V - 20 A
New Millennium, a New Decade for Interlibrary Loans: Being Green and a Bit
Revolutionary
Dorothea Coiffe, City University of New York/BMCC,
New York, NY (dcoiffe at bmcc.cuny.edu)
In this new decade of the new
millennium, the information age has synergistically combined forces with the
computer age. The information/computer age affects how we look for and receive
information while the green revolution implores that we safeguard our planet
for future generations. Presented here are ideas, some a bit revolutionary,
which will save paper, ink, electricity, and gasoline while keeping people
employed. Our libraries spend a lot for database subscriptions, procuring
rights to digitized full text articles from magazines, newspapers, and academic
journals. The technologies to obtain information rapidly and inexpensively
(dare I say, cheap) are available now. At last, the interlibrary loan process
can move from the days of all that ‘cover-your-tail’ paperwork. This will make
us more efficient now, and in the future, ILL will evolve as dinosaurs did into
birds. The transformation has begun; patron-initiated ILL systems already
reduce our paperwork. ILL librarians (especially from public universities)
should mount a mini-revolution to tip database contracts in our favor. Forming
an inclusive and cohesive information-seeking consortium will take advantage of
this revolution. Our patrons need to think and go green. These and other ideas
will allow us to lower every library’s carbon footprint.
SESSION
VI: INFRASTRUCTURE: POSTERS ON BUILDINGS AND EQUIPMENT, MANAGEMENT, AND TECHNOLOGY
Sunday,
June 27, 2010
3:00-4:30
VI - 1 One for All: A LibGuides Library
Web Site
Sara Prahl, Colby College Libraries, Waterville, ME (slprahl at colby.edu)
The same flexibility that makes LibGuides an ideal platform for building and maintaining
subject guides suggests a perfect environment for designing a complete library
Web site that meets the needs of students, faculty, and librarians. When it
came time to update our Web site at the Colby College Libraries in the spring
of 2009, we decided to try building our new site on the LibGuides
platform. A year later, feedback from students, faculty, and librarians (in the
form of casual comments, interviews, and usability testing) suggests that the
new site benefits all groups. With quotes from students, faculty and
librarians, screen shots, data from our usability tests, and DIY tips, this
poster session will provide an introduction to building a library Web site
using LibGuides.
VI -
2 Who Knew [Fill in the Blank] Was a Four-Letter Word?
Communication Agreements in the Library Workplace
Kabel Nathan Stanwicks,
University at Albany, SUNY, Albany, NY (kstanwicks at
uamail.albany.edu)
Differences in communication styles
among staff in a multi-generational workforce can cause conflict in the
workplace. Preferences for particular communication methods and styles, as well
as use of words and phrases, vary among generations and individuals. What
constitutes good communication to one person may be viewed as poor
communication by another person, and words that seem harmless to someone may
hold negative connotations for someone else. To improve communication among the
staff in the University at Albany Circulation and Media Services department,
the department head engaged employees in discussions about their communication
preferences. This information was used to assist employees in creating
individualized communication agreements with each other. The effectiveness of
the communication agreement is demonstrated by a decrease in workplace conflict
– measured by the number of emails regarding interpersonal conflicts received
by the department head – and through feedback forms used to assess the
communication agreements. This poster explains what a communication agreement
is: it provides example communication agreements, examples of workplace
conflicts that arise without communication agreements in place, examples of
questions that can be used to guide discussions for communication agreements,
tips for facilitating these discussions, and examples of feedback forms used to
evaluate this process.
VI -
3 TTYL IRL ☺: Strategies and Tools for
Remote Library Teams
Susan Teague-Rector, VCU Libraries, Richmond, VA (seteague
at vcu.edu)
Erin White, VCU Libraries, Richmond, VA (erwhite at
vcu.edu)
In the current economic climate,
libraries can benefit from offering employees the option to telecommute.
Virginia Commonwealth University (VCU) Libraries' Web team is experimenting
with remote work by allowing Web librarians to work from home part-time (one team
member is 80% offsite; the other is 10% offsite). The team is testing several
tools and methods to promote virtual communication and collaboration. This
poster session will outline both the opportunities and challenges of successful
collaboration and communication in a virtual environment. The team will provide
a list of best practices for virtual meetings, daily communication, and
brainstorming. Charts will list tools and technologies being used, as well as
success rates, pros and cons, and recommendations for each tool. This session
is geared to libraries considering remote teams, to those librarians working
remotely, and to anyone interested in learning more about online collaboration
tools.
VI -
4 Transparent and Scalable OpenURL
Quality Metrics
Adam Chandler, Cornell University Library, Ithaca, NY (alc28 at cornell.edu)
In my poster I will describe a
method for creating transparent and scalable OpenURL
quality metrics. The system compares metadata quality across content providers.
The reports can be used to inform acquisition decisions when evaluating content
providers that offer OpenURL linking from their
sites. More detail: http://openurlquality.blogspot.com/
VI -
5 Reducing Anxiety in the Tenure Process: A Model
for Collaborative Publishing
Clark Nall, East Carolina University - Joyner
Library, Greenville, NC (nallh at ecu.edu)
Amy Gustavson, East Carolina University - Joyner
Library, Greenville, NC (gustavsona at ecu.edu)
Librarians in tenure-track faculty
positions have work responsibilities beyond librarianship. At East Carolina University, tenure-track
librarians are expected to publish in scholarly journals, present at
conferences, and demonstrate service to the profession on a local, state, and
national level. Many librarians find the
publishing process and professional presentations stressful. This poster session presents a model of
collaboration to manage the research responsibilities in the tenure process.
This collaborative method has been used successfully since November 2008. It includes a wiki, weekly meetings, and
timeline to plan, organize, and implement project goals. A wiki was useful to organize ideas,
projects, to-do lists, project schedules, drafts, and future publishing
opportunities. Weekly meetings were scheduled
a semester at a time and all work was done during the meetings. The schedule was flexible: changes were made
only for calendar conflicts. Timelines
were kept for multiple project deadlines.
The routinization of the research process
reduced anxiety, clarified goals, and made it possible to collaborate on
multiple projects simultaneously. The poster will include screenshots, charts,
photographs, and text.
VI -
6 The Educational Background of ARL Academic
Library Deans
Starr Hoffman, University of North Texas Libraries, 1155 Union Circle #305190,
TX (starr.hoffman at unt.edu)
Annie Downey, University of North Texas Libraries, Denton, TX (annie.downey at unt.edu)
This study uses quantitative methods
to study the degrees and majors of all 123 academic library deans at
Association of Research Libraries (ARL) institutions. Statistical analysis
includes factors such as the presence or absence of a library science degree,
presence or absence of a doctoral degree, length of time in the dean position, gender,
major subjects of study, and Carnegie classification of the institution at
which the degrees were earned. This study shows hiring trends as well as
commonalities among those interested in administrative library positions. The
poster will display the results with graphs depicting a variety of themes, such
as educational trends among recently-hired deans and the percentage of deans
possessing a degree in library science versus those with advanced degrees in
other subjects.
VI - 7 The Economy and Its Effect on Libraries: How Have Libraries
Been Impacted by the Recession?
Charles Guarria, Long Island University, Brooklyn, NY (charles.guarria
at liu.edu)
This survey gathered responses from academic,
special and public librarians to get a better grasp on how libraries are
dealing with the recession. Topics covered included budget cuts and/or freezes
in materials, supplies, travel, salaries, and hiring. Additionally, there will
be an examination of how this is affecting the job stress levels. I will also
emphasize positive news highlighting budget increases, shared best practices
and ideas to help manage through this economic downturn. Colorful graphs and
charts, at times in 3D (created via excel), will be used to illustrate all of
the above.
VI -
8 Mindful Librarians: Self-Assessment and
Embracing the RUSA Guidelines
Cynthia Johnson, University of California, Irvine, Irvine, CA (cynthiaj at uci.edu)
Pauline Manaka, University of California, Irvine, Irvine, CA (pdmanaka at uci.edu)
John Sisson, University of California, Irvine, Irvine, CA (jsisson
at uci.edu)
This poster builds upon applications
of the RUSA Guidelines as a working document by both junior and more
experienced librarians. The University of California, Irvine Libraries have a history of focusing on excellent customer service
skill development in reference. They adapted the use of the RUSA Guidelines for
Behavioral Performance of Reference and Information Service Providers as part
of each librarian’s training program. The guidelines include approachability,
interest, listening /inquiry, searching, and follow-up as important behaviors
in reference transactions. During fiscal year, 2009/2010, all reference
librarians (a total of 20 librarians who provide in person and electronic
reference service) were asked to personally identify at least one reference
assessment goal. The team developed an anonymous self-assessment process by
having librarians choose a specific skill to focus on for one year, then
developing a schedule that requires each librarian to engage in regular
self-reflection on his or her reference skills and practice, then articulating
their thoughts and self-assessment. The poster will show the questions we asked
each librarian to reflect upon; how those questions changed with each iteration
of the exercise; sample responses, broad themes and commonalities of what
people wanted to work on; how we used this information to develop more formal
training; and librarians' satisfaction (or lack of) with this model of
reference assessment.
VI - 9 LibrarySTEW: Fortifying Staff and Services
Michael Abrahamson, The University of Texas at Arlington, Arlington, TX (mikea at uta.edu)
Eric Frierson, The University of Texas at Arlington,
Arlington, TX (frierson at uta.edu)
Rafia Mirza, The University
of Texas at Arlington, Arlington, TX (rafia at
uta.edu)
LibrarySTEW (Summer Technology Exploration Workshops) is not your
everyday staff development training series. Keeping core criteria in mind (it
must be fun, it must be hands on, it must be short), we’ve empowered library
staff by introducing them to emerging technologies. In this poster, we will
share LibrarySTEW’s success supported by high
attendance at workshops and specific new services and procedures developed as a
result of them. In particular, we will highlight a project by our acquisitions
department inspired by a LibrarySTEW session on
Google Docs. Prior to the session, support staff did not feel comfortable
exploring new technology during their work hours; however, the STEW session
enabled them to spend time with Google Docs and come up with an innovative
solution to a persistent problem. In the end, staff transitioned key shared
documents from a networked drive (which only allowed one person to use them at
a time) to Google Docs, streamlining the work flow and increasing efficiency
dramatically. Our poster will include quotes from staff members who attended
the sessions, more specific examples of how STEW sessions results in library
improvement, and how the nature of LibrarySTEW made
it an empowering experience for both attendees and workshop leaders.
VI -
10 It's Not Who You Know, But Who You Are! How
Social Identity and Micropractices Impact Library
Roles
Karen Downing, University of Michigan, Ann Arbor, MI (kdown
at umich.edu)
This poster session explores the
relationship between the salience of race/ethnicity, gender, and age identities
and the work roles of librarians. Using qualitative research methods, I have analyzed
how social identity influences the work performance of librarians doing
reference, instruction, administration, Library 2.0, collection development,
and various other roles. This poster analyzes the ways in which diverse
librarians draw on their perspectives, experiences, cultural and professional
knowledge, and skills to provide robust services and collections for their
campus communities. I use the lens of Social Identity Theory (SID) to frame the
study. SID examines the ways in which experiences and self-categorization
influence actions and perspective. Using Jackson and Holvino’s
(1997) model of target and agent identities, the study corroborated findings
that “target” identities are usually more salient to work practices than
“agent” identities. Target identities included those librarians in their
20s-30s, and 60s and older; those who are female; and those whose
race/ethnicity is African American, Asian American, and Hispanic. This study
identified various micro practices of 24 male and female African American,
Asian American, Hispanic, and White librarians of all ages. Micro practices
included role modeling professional behaviors for students, acting from a
social justice orientation, practicing empathy, and using cultural knowledge
and expertise, among many others. Roles such as collection building, reference
work, teaching, outreach and liaison work were all impacted by the salience of
the librarians’ race/ethnicity, age, and gender. By documenting these daily
micro practices, the study highlights some of the ways in which librarian
diversity is important in creating representative collections throughout the
disciplines, more robust library user relationships, and a broader information
literacy curriculum.
VI -
11 Have an Hour? Write a Grant! Quick (and Easy) Money in Minutes!
Mary Howard, Caroline Kennedy Library, Dearborn Heights, MI (mhoward at ci.dearborn-heights.mi.us)
Public libraries are facing
financial setbacks and shortages stemming from the weakened economy. By writing
a grant, many libraries, with or without 501 (c) (3) status,
can qualify for a variety of grants that will supplement their collections,
provide free materials, enable them to carry out programming, or purchase
needed items. This process can sound overwhelming to librarians who are
stretched for time, but by spending a few hours a month, they will find this
process is easier than anticipated. In the past eighteen months, the Caroline
Kennedy Library in Dearborn Heights, MI has received over $5,000 in grants and
awards as well as several bookshelf grants. The session will show librarians
how to search for the right grants, write them up for maximum impact, and
streamline necessary paperwork. The session will also provide information on
why librarians are natural grant writers, demonstrate the best way to work up
to the larger grants and how grants support the collection, and provide
publicity and positive public relations opportunities for the library. Included
will be several photographs of items the library has purchased with funding,
breakdown of steps involved with writing, tips on contacting foundations, and
handouts listing information on funders who will support public libraries.
VI -
12 Doing Our Part: Going Green at The University
of Tennessee Libraries
Jill Keally, University of Tennessee, Knoxville, TN (jkeally at utk.edu)
David Ratledge, University of Tennessee, Knoxville,
TN (ddr at utk.edu)
In spring 2009, the University of
Tennessee Libraries formed a Green Initiatives and Efficiencies Committee. Composed
of volunteers from the library staff and faculty as well as the sustainability
coordinator for the campus, the committee charge was “to work on previously
identified efficiencies and seek new ideas for energy and other money/time
saving initiatives for the University Libraries.” As one of the most
heavily-used buildings on campus, the library had already undergone some
university-initiated changes, including the replacement of all light fixtures
and installation of both low-flow and flushless toilets.
Along with the rest of the campus, the library was also taking steps to reduce
energy consumption by 10% in response to rising energy costs, budget
reductions, and environmental concerns. This poster session describes
additional ways the committee has “done its part” to conserve resources, reduce
waste, promote recycling, and to educate ourselves and others about
environmental problems and best practices.
VI -
13 Creating a Fully Mobile Catalog – A Capital
Idea!
Hannah Rempel, Oregon State University Libraries,
Corvallis, OR (hannah.rempel at oregonstate.edu)
Laurie Bridges, Oregon State University Libraries, Corvallis, OR (laurie.bridges at oregonstate.edu)
Libraries increasingly realize the
need to make their websites mobile-device accessible. However, libraries lag
behind on making one of their most important features – the library catalog –
fully mobile-device compatible. OSU Libraries developed a mobile catalog
in-house to incorporate all their desired mobile features. These features
include the ability to search by keyword, title, subject, and ISBN, as well as
a course reserves search. The search can be filtered by location, and results
can be limited to one, five, or ten results. Results include call numbers and
the availability of one-click access to the most pertinent data. The item
records include title, author, a description or table of contents, and a link
to the shelf-view of the item. Patrons can also email or text the call numbers
to their mobile phones. At no time in their search do patrons need to leave the
mobile catalog interface to view the record. The interactive features combined
with design specifications appropriate for mobile phones make this library
catalog compatible for all types of mobile devices and truly unique. Our poster
will provide an overview of the development of our mobile catalog, images of
the mobile catalog, and charts comparing our in-house catalog with
vendor-supplied options.
VI -
14 Climbing the Ladder to Success: Using Student
Workers for Face-to-Face and IM Reference
Melia Erin Fritch, K-State Libraries, Manhattan, KS (melia at k-state.edu)
Danielle Theiss-White, K-State Libraries, Manhattan,
KS (dtheiss at k-state.edu)
Laura Bonella, K-State Libraries, Manhattan, KS (laurab at k-state.edu)
Jason Coleman, K-State Libraries, Manhattan, KS (coleman
at k-state.edu)
In a time of budget cuts and
reorganization of library services, staffing reference services is still a
prominent discussion topic. It is even more relevant because of the current trend
of cutting back staff at the desk, questioning the use of
paraprofessional/professional staff, and a general concern about the relevance
of reference services. Convinced that reference is not dead and can be
revitalized, librarians at K-State Libraries in Manhattan, Kansas, have
wrestled with the problem of how to best serve our patrons with limited staff
available. With a consolidated Help Desk (including reference services,
circulation/reserves, interlibrary loan, government documents, microforms, and
science reference services), librarians have developed a staffing model that
uses student employees to triage patrons not only at the Help Desk, but also
with IM reference. This poster will explain how the model was developed,
describe its transformation, and present an analysis of its success. The poster
will include both quantitative analysis of the number of questions asked and a
qualitative analysis of the questions asked both in person and through the IM
service, Libraryh3lp. Anecdotal evidence will provide an overview of staff
attitude toward the triage staffing model.
VI -
15 Budget Usability without a Usability Budget
Suzanne Chapman, University of Michigan Libraries, Ann Arbor, MI (suzchap at umich.edu)
Shevon Desai, University of Michigan Libraries, Ann
Arbor, MI (shevonad at umich.edu)
Kat Hagedorn, University of Michigan Libraries, Ann
Arbor, MI (khage at umich.edu)
Julie Piacentine, University of Michigan Libraries,
Ann Arbor, MI (juliepia at umich.edu)
Ken Varnum, University of Michigan Libraries, Ann
Arbor, MI (varnum at umich.edu)
Like many libraries, the University
of Michigan Library employs no one for the purpose of website usability. To
address the gap, a usability group was formed. The structure and methodologies
of the group have evolved over the last three years, producing an efficient
organization with innovative and highly effective techniques. Twenty-eight
staff members have contributed to this group. Six different systems have been
evaluated, resulting in over 30 reports and hundreds of recommendations.
Although resources are evaluated using a wide range of techniques (formal
testing, focus groups, surveys, heuristic evaluations, prototype testing,
etc.), the group strongly believes that usability doesn’t have to be complicated
and time-consuming, favoring more straightforward “budget” techniques as means
to the most interesting and useful results. The group also often employs an
iterative approach to testing by repeating and refining tests to evaluate
effectiveness of changes and to fine-tune techniques. This poster will describe
the committee structure, techniques, and findings from the group’s most recent
project to evaluate the newly launched library website. Specifically, it will
describe methodologies, present testing materials and results from “guerilla”
testing, group card sorting, and participatory design sessions with
undergraduates, graduates and faculty, and staff.
VI -
16 Appography: the
Bibliography for the Twenty-First Century
Mary Nino, San Jose State University, San Jose, CA (mary.nino
at sjsu.edu)
With the recent proliferation of
smart mobile devices, such as Apple’s iPhone and iTouch, libraries have multiple opportunities to enhance
traditional library services, such as outreach and reference. One device that
continues to dominate the market has been the iPhone/iTouch. Apple recently announced that in just three years
over three billion iPhone / iTouch
applications (apps) have been downloaded from its iTunes store. An app provides
an easy, one touch method of accessing a resource. Searching the iTunes store
for relevant apps adaptable or targeted for library use is cumbersome. In the
past, librarians have highlighted their resources by developing significant
annotated bibliographies and subject guides for their users. At the Dr. Martin
Luther King, Jr. library in San Jose, we have begun using tools, such as LibGuides, to produce "appographies"
that guide users to helpful apps from the iTunes store and web sites. The
presenters are defining an appography as an
annotated, subject-driven bibliography. Given skyrocketing smartphone
use, appographies will be the bibliographies of the
21st century.
VI -
17 Electronic Resources Evaluation Central: Homing
In on a Permanent Site
Lenore England, University of Maryland University College, Adelphi, MD (lengland at umuc.edu)
University of Maryland University
College (UMUC) is a comprehensive virtual university, focusing on the unique
educational and professional development needs of adult learners and serving
more than 90,000 students worldwide. The library at UMUC manages extensive
electronic resources for students, faculty, and staff for a broad range of
programs. Evaluation of our electronic resources is performed each year to carefully
review resources. We streamlined the evaluation process by setting up a site
with LibGuides that could be used each fiscal year,
which we call Electronic Resources (ER) Evaluation Central. From this site, we
process and evaluate each electronic resource based on specific set of
criteria, make decisions to renew or order new resources, and make decisions to
cancel resources. The final result is a tiered list, posted on ER Evaluation
Central. Also included are statistical and cost analysis of our resources,
trials, fact sheets, library liaison information and templates for
communication with our faculty, and a comments blog. The poster will display
the organization of the guide, the effectiveness of setting up a central site
for our library liaisons, and statistics on use. We will also have a laptop to
interact with conference participants and take them on a tour.
VI -
18 Taking Discovery Systems for a Test Drive
Melissa Becher, American University, Washington, DC (mbecher at american.edu)
Kari Schmidt, American University, Washington, DC (schmidt
at american.edu)
How often do users get to test drive
a new system? Wouldn't it be great if they could? At American University, we
have implemented two discovery layers, Aquabrowser
and WorldCat Local, without replacing access to our
original Voyager interface. This past fall, we conducted a focus
group/usability test with an advanced history class of twenty-one students.
This spring we will conduct usability tests with individual students aided by Morae software. We also devised a survey with SurveyMonkey for individual feedback. In our poster session
we will reveal which interface users preferred and why. We will also provide an
analysis of usage statistics from both systems to see if usage patterns reflect
stated preferences.
VI -
19 “Lost! Redesigning the Link Resolver Results
Page to Improve Findability”
Amia Baker, Auburn University, Auburn, AL (alb0004 at
auburn.edu)
Auburn University Libraries has been
using link resolver software for several years now. Librarians have extensive
experience teaching this tool during information literacy classes and while
assisting patrons at the reference desk. Overall, we find that patrons are
mostly successful at retrieving articles when they are available through direct
“one-click” access from the database to the full-text article. However, when
one-click access is not possible and patrons are presented with the link
resolvers’ results page, they often become confused and unsure of how to
proceed to locate the article. The results page offers options for locating the
article in databases, searching the catalog for a print copy of the journal, or
requesting the article through interlibrary loan. Noticing how much trouble our
patrons had with this page, a group of librarians decided to experiment with
the language and layout of the results page. We did an environmental scan of
other universities using link resolver software and then assimilated what we
thought were the best practices from these different institutions. This poster
will report the findings of Auburn University Librarians regarding their
observations of students in the classroom and at the reference desk while using
the new link resolver results page.
VI -
20 GroupFinder: Using
Technology to Help Patrons Meet Up at the Library
Joseph Ryan, North Carolina State University Libraries, Raleigh, NC (joseph_ryan at ncsu.edu)
GroupFinder is a tool designed to help students
let group members know where they are studying in the library. In a building
with high use and uneven cellular service coverage, it is often difficult for
students to locate a space to work in a group, and it is also challenging for
groups to let latecomers know where they are working. GroupFinder
is an attempt to solve these problems by providing a low-barrier method for
students to broadcast their location in the building. Once an activity is
posted to GroupFinder, it is displayed in a number of
places, including a kiosk in the main lobby, electronic displays throughout the
library, our mobile web site, and the main GroupFinder
site itself. The system also provides directions to every location in the
library. Users have two methods of posting to GroupFinder:
entries input on the GroupFinder homepage are
displayed immediately, while entries posted via the study room reservation
system are posted during the duration of the reservation. GroupFinder
was pilot launched in October 2009 and has seen encouraging usage trends. The
poster will summarize this information, provide use statistics, and discuss
project challenges and future opportunities.