Two technological improvements, the proxy server and Illiad ILL management software increased user access to resources. With the proxy server, JMU faculty, students and staff can now access web resources previously restricted by IP address--a major step in providing access to electronic resources for distance education students and others reaching the Libraries' resources from off-campus. With Illiad, patrons can place ILL requests online, track that status of requests, receive email notification when ILL orders are filled or cancelled, and get electronic delivery of articles.
- Illiad enabled the ILL unit to streamline the interlibrary loan process while eliminating the need for one student position. The system also generates a variety of reports, such as status reports, turnaround time, a list of most requested journal titles, and requests by department.
- The Automation department provided continued support of faculty and staff computing needs as well as six file servers and numerous printers.
- Prepared for and performed Y2K checks on systems, servers, printers, and selected software. Experienced no problems in Y2K transition.
- Office 2000 with FrontPage installed on all staff machines. FrontPage is now the official web publishing tool.
- Prepared disaster recovery documentation for all critical servers.
- Moved the Libraries' primary web site to a new NT server.
- Replaced or upgraded over 75 computers.
- Double-sided printing in the reference area has reduced paper costs.
- Surplused over 200 pieces of old equipment to make room for a machine room construction project.
- Library staff continued evaluation of various integrated library systems in preparation for an RFP.