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Frequently Asked Questions
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What is a periodical?
What is the difference between a magazine and a journal?
How do I cite sources in my research paper?
What is my username and password?
How do I find periodicals (journals, magazines, newspapers)?
How do I tell if a periodical is refereed or peer-reviewed?
Can the library borrow materials from other libraries for me?
What is our RefWorks Group Code?
Where is a call number located?
How do I print in Carrier Library and Rose Library?
Do the JMU Libraries deliver on campus?
What is included in JMU Library Catalog?
Do the libraries offer a FAX machine?
How do I find an article by subject?
How much does Interlibrary Loan cost?
Where are Current Issues, Bound Periodicals, Microfiche, and Microfilm?
Where are the Government Document Stacks?
What do I do if "Check for Full Text @ JMU" isn't working?
Is there a scanner in Carrier Library?
What is Interlibrary Loan (ILL)?
Where are microfilm and microfiche located?
How do I place Interlibrary Loan requests?
How do I find a list of the popular movies available in JMU Libraries?
What is the Browsing Collection?
Where can I locate the text of an article if I already have the citation?
What is the difference between JMU Library Catalog and Periodical Locator?
How many Interlibrary Loan requests may I submit?
How do I search for videos in JMU Library Catalog?
Who can check out books from JMU or another nearby school?
Can I get an email alert each time an item that interests me is added to JMU Library Catalog?
How do I browse the videos, music or other media added to the collection most recently?
Finding music Recordings in JMU Library Catalog?
How do I find an item on course reserve?
Does the library have the Respondus LockDown Browser installed?
I followed a link in Periodical Locator and got a search box. How do I find my article?
Why did I get my article in hard copy (print)?
How can I find the full text of a dissertation?
Does the Library proctor exams?
What is Periodical Locator?
How do I renew an item checked out to me?
How can I put an item on course reserve?
What is an ISSN?
How can I be notified when a checked-out item is returned?
You can avoid overdue fees by renewing online at My Account
When logging into My Library Account, what does "Sorry, your code is not unique" mean?
The item I want is listed in JMU Library Catalog as "In Processing." Is it available?
How do I convert my Endnote or Procite database to RefWorks?
How do I find particular articles in Factiva and LexisNexis Academic?
How do I find an article by subject in a specific periodical?
You can borrow a portable CD Recorder and Microphone
What do I do if the item I want is missing or not on the shelf?
You can get your vinyl transfered to CD in the Music Library
How can I export JMU Library Catalog records into RefWorks?
What delivery location do I choose when registering for Interlibrary Loan (ILL)?
What if my journal title is not listed in Periodical Locator?
What software is available in the libraries?
The item I want is listed in JMU Library Catalog as "Recently Returned." Where can I find it?
Where can I report errors that I find in Periodical Locator?
Periodical Locator lists more than one entry for my title. Which one should I pick?
How do I limit my search in JMU Library Catalog to recently published items?
Who is my Liaison Librarian?
What is Dissertation Express?
How can I recall a checked-out item?
What do I do if the Research Databases page isn't working?
What do I do if JMU Library Catalog isn't working?
How do I track down specific articles at JMU?
What about overdue Interlibrary Loan items?
How can I find e-resources on JMU Library Catalog using keyword searching?
How can I make a gift to JMU Libraries?
Where do I pick up my Interlibrary Loan (ILL) loans?
What do I do if Periodical Locator isn't working?
How do I renew my Interlibrary Loan (ILL) books?
Where can I find the JMU Performance collection?
Do you have specific listening or audio manipulation needs?
Can I check out audio recordings from JMU Libraries?
What may NOT be available through Interlibrary Loan?
You can use Logic Express to write scores
What is Junos Pulse and why do I need It?
Why didn't I go directly to the journal article when I clicked on the full-text option provided in Check for Full Text @ JMU?
Do JMU alumni have any library privileges after they graduate?
Can I modify my ILL Delivery request, and if so, where?
Tell me more about Scientific American in PDF and HTML format...
Can I access my RefWorks account when I graduate or transfer?
How can I request that the library purchase or subscribe to a book, journal, or other resource?
I have a question about eBrary...
Finding Sheet Music and Scores in JMU Library Catalog
Can I download an ebook from the library to my mobile device?
Why didn't I find the full text of the article, even though an option to see the full text appeared in Check for Full Text @ JMU?
Does the library subscribe to plagiarism detection software?
What is Check for Full Text @ JMU?
Why do I get a "bad URL," "Error 404," or some other "not found" message from Check for Full Text @ JMU?
What are the hours for JMU Libraries?
I allowed pop ups, but my EBSCO resources still aren't working right - what do I do?
Does the library help pay submission fees to Open Access journals?
Music Library Orientation--General
I have a question about RefWorks...
Why don't I see the Check for Full Text button or link?
I clicked on the Check for Full Text @ JMU button, but the menu doesn't appear. What's wrong?
I clicked on the Check for Full Text @ JMU button and it worked once, but the next time I tried it, nothing happened. Why?
What are my options if I lose library materials?
What is Article Delivery?
How do I find the full text of a specific article if I already have a citation?
A group booked a group study room and didn't show up. Can my group use it now?
Who do I contact if Book a Group Study isn't working?
Why does Book a Group Study show the library as closed for next semester?
Can you tell me more about the NIH Public Access Policy?
How long can I check out a book?
Can I access research resources on my mobile device?
You can get your personal music scores bound in the Music Library
You may purchase Music CD-R's in the Music Library
How do I put journal articles on reserve?
Which databases are searched by Quick Search?
You can request we purchase scores, recordings, books...?
How long does it take to get materials placed on course reserve?
How many items may I put on course reserve?
How do I put music recordings on reserve?
Can I request the library purchase an item to put on reserve?
What specifically happens when a user clicks on a subject term in Quick Search facets?
As a professor, can my T.A. or other student check-out materials on my account?
How do I add new items to my current course's reserve?
How does Quick Search decide to "truncate" the cluster lists (e.g. "Subjects" or "Source Types").
What content is included in the different Quick Search Source Types?
Does the library offer tours for high school groups?
How do I remove items from my current course reserve list
May I put personal items on reserve?
How come the author or title is different than what I provided on the form?
How do I use a list from a previous semester?
How do I put items on reserve in the music library?
What is the difference, in Quick Search, between academic journals and (scholarly) peer-reviewed publications?
What are some good Quick Search demonstration searches?
How is the designation “Peer Reviewed/Scholarly” determined? Is that designation being applied to non-EBSCO sources?
How is the distinction made between Source Types “Academic Journals” and “Periodicals" in Quick Search?
Why does Quick Search still link back to JMU Library Catalog?
Is JMU Library Catalog going away now that we have Quick Search?
What will happen if I limit my Quick Search search results to "Full Text Online or in JMU Library Catalog?"
Can a single record in Quick Search have multiple Source Types?
Why does the Check for Full Text button only show up some of the time in Quick Search?
Why is the Quick Search “Location” facet not always showing up?
What is included in Quick Search vs. JMU Library Catalog?
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