Frequently Asked Questions
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Frequently Asked Questions about JMU Libraries

  • How do I cite sources in my research paper?
  • What is my username and password?
  • How do I tell if a periodical is refereed or peer-reviewed?
  • What is our RefWorks Group Code?
  • Where is a call number located?
  • How do I print in Carrier Library and Rose Library?
  • Do the JMU Libraries deliver on campus?
  • Do the libraries offer a FAX machine?
  • What is included in JMU Library Catalog?
  • How do I find an article by subject?
  • Where are Current Issues, Bound Periodicals, Microfiche, and Microfilm?
  • Where are the Government Document Stacks?
  • What do I do if "Check for Full Text @ JMU" isn't working?
  • Is there a scanner in Carrier Library?
  • Where are microfilm and microfiche located?
  • What is the Browsing Collection?
  • Where can I locate the text of an article if I already have the citation?
  • Who can check out books from JMU or another nearby school?
  • How do I find an item on course reserve?
  • Does the library have the Respondus LockDown Browser installed?
  • How can I find the full text of a dissertation?
  • Does the Library proctor exams?
  • How do I convert my Endnote or Procite database to RefWorks?
  • What software is available in the libraries?
  • What do I do if the Research Databases page isn't working?
  • What do I do if JMU Library Catalog isn't working?
  • What do I do if Periodical Locator isn't working?
  • How do I track down specific articles at JMU?
  • How can I make a gift to JMU Libraries?
  • Can I access my RefWorks account when I graduate or transfer?
  • Do JMU alumni have any library privileges after they graduate?
  • Can I download an ebook from the library to my mobile device?
  • What are the hours for JMU Libraries?
  • I allowed pop ups, but my EBSCO resources still aren't working right - what do I do?
  • What are my options if I lose library materials?
  • How long can I check out a book?
  • As a professor, can my T.A. or other student check-out materials on my account?
  • Does the library offer tours for high school groups?