This page offers information on how you can record lectures and share them online. For personalized assistance with recording lectures, contact Library Tech Support or submit a media production consultation request.
Be aware that you must align with the Recording Courses and Student Privacy information from Academic Affairs.
On this page (select one to jump to that section):
- Choose a video platform
- Get hardware for recording lectures
- Plan your lecture videos
- How to use TechSmith Knowmia
- Using the mobile app for TechSmith Knowmia
- For other questions about Knowmia
- Additional screen recording options (not supported at JMU)
- Patient privacy and HIPAA
Choose a video platform
- TechSmith Knowmia, Illumira, WebEx, and Zoom are the platforms that JMU officially supports for recording and sharing lectures online.
- Other common tools, such as PowerPoint, can also be used to record lectures.
- JMU Libraries does not provide local support for other video platforms, but please feel free to use other video tools and technologies that you are comfortable with
TechSmith Knowmia is probably your best option for lecture capture and video streaming. It integrates with Canvas, is good for screencasts, and offers a mobile app. You can also upload video created elsewhere, in a variety of formats.
Other common tools, like PowerPoint, can also be used to record lectures. PowerPoint tips:
- It is best to export a PPT file as an MP4 video file for ease of student access. See this guide on converting a PowerPoint file to video for more information.
- Students can install PowerPoint using their eID and password.
- PowerPoint offers a Screen Record feature, and students can record a presentation in Google Slides using Screencastify.
Get hardware for recording lectures
If you are a JMU faculty member and need hardware for online lecture recording (for instance, a headset with microphone), you can borrow multimedia equipment from JMU Libraries.
Plan your lecture videos
Refer to our Creating quality video at home page for tips on ensuring high-quality online video production.
Before you start to record a lecture that was used for a 55-minute or 75-minute class session, we recommend that you break up the content into shorter videos for several reasons:
- Cognitively: video or interactive media can optimally use students’ attention for about 10 minutes. The more times a student has to pause and continue or replay a video clip, the less likely she/he will complete the view.
- Technically: longer video clips take longer to be available for view, especially in low bandwidth areas.
- Strategically and logistically: the smaller the chunk of information a video clip contains, the easier it will be for you to integrate it into future online presentations or expositions.
Make a plan to chunk your presentations into meaningful smaller units before you start recording.
How to use TechSmith Knowmia (formerly TechSmith Relay)
TechSmith Knowmia is probably your best option for lecture capture and video streaming. It integrates with Canvas, is good for screencasts, and offers a mobile app. With Knowmia, you can:
- Upload videos created elsewhere
- Turn existing presentation slides (PowerPoint, etc.) into videos in Knowmia by narrating the slides and even adding a video of your talking head if you want
- Record a demonstration on your computer screen (a.k.a. screen capture), for instance, while running a t-test with SPSS or navigating a web page
If you have already created class presentations in PowerPoint or Google Slides, Knowmia can help you turn them into videos. Using Knowmia, you can narrate existing slides and even add your talking head, if you want. You can even record and share your computer screen for a demonstration, for instance, for running a t-test with SPSS.
Getting started in TechSmith Knowmia:
Step 1: Use this URL to log in to TechSmith Knowmia for the first time. Although you will not be able to record yet, this initial login helps to speed up other parts of the process.
Step 2: Visit our Video Management Services page. Under the Support/Help heading, select the Request illumira and Relay Upload Privileges option. You will be prompted to log in with your eID and password.
Step 3: Sign the checklist of User Contributed Content as shown below. This will only appear if this is the first time you have requested illumira and Knowmia upload privileges.
Note: You will receive anautomated email from LET Support confirming receipt of your request, and Libraries staff will respond as soon as possible. Fastest service is 8am-4pm, M-F.
Step 4: Once Libraries staff are able to create your account in illumira, you will receive another email from LET Support, prompting you to log in to Knowmia for the first time. After you successfully log in and Libraries staff enable Creator permissions for your Knowmia account, you will receive a confirmation email from Microsoft PowerApps and Flow saying that your account is ready to record.
Note: If you encounter a page like the one in the screenshot below, but are still unable to record in TechSmith Knowmia, please contact LETSupport@jmu.edu to request Creator privileges for your account. (The screen below indicates you have already requested privileges but may not have logged in to Knowmia before now.)
Step 5: Open the PowerPoint, Keynote presentation, or other files that you will narrate in your video.
Step 6: Log in to TechSmith Knowmia again with your JMU e-ID and password (and Duo). Select the the orange-highlighted Launch Capture button as shown in the screenshot below. The first time you do this, it will prompt you to download the web-based recorder.
Step 5: Save the Setup.exe file.
Step 6: Locate and run the Setup.exe file downloaded in the previous step. Where to find your downloaded files will depend on your browser and/or the location you select.
Step 7: To start recording, select the same Launch Capture button as in Step 5 (right below the JMU Libraries logo). Then you will be prompted to Open TechSmith Knowmia Recorder. If the pop-up window below does not appear, select Relaunch.
Step 8: Select the red Capture button, then select the region of your recording by adjusting the orange dot-line (this may be the full screen).
Step 9: Select the video camera icon on the toolbar.
Step 10: Select the big red button to begin recording your video (after a 3-second countdown).
Step 12: You may stop or pause your recording using the first two buttons shown below. You may deselect the pause button to continue recording.
Step 13: After pressing the stop button, a preview of your video will open. At this point, you may watch, cancel, or upload your video to Knowmia. You may edit your video after uploading.
Step 14: Select Continue.
Step 15: Edit Title, Description, and Location.
Step 16: Add captions to your video. After your video is finished uploading and processing (longer videos may take longer), look under the Accessibility options for Generate Captions if you do not have a script to upload. You can manually add captions by using the Edit Captions option. There are tutorials for Generating Captions and Editing Captions.
Step 17: You may embed the recording in Canvas anywhere the Rich Content Editor is available (see tutorial for embedding TechSmith media directly into Canvas).
Step 18: Alternative Options to Share Content in Canvas
Option A: Embedding using the Knowmia plugin (recommended)
When you are editing a page, Discussion, or Assignment in Canvas, you will find a WYSIWYG menu like the one pictured below. Select the orange Knowmia icon as seen below:
If the Knowmia icon does not appear, please follow these instructions to add it to your rich text editor the first time.
If your browser window does not have enough space to display all these options, you may need to select the three dots at the end to see more:
If you have already recorded your lecture, you may scroll through your media and select “Add Media” as necessary. Folders or multiple recordings may be added to the same page.
If you have not yet recorded your lecture, you may use the “Launch Capture” button in the upper right corner of the Knowmia window to record as detailed in Steps 7-10. Your recordings will be saved, as illustrated with the screenshot below. Your recorded lecture or video will be visible to students.
Option B: Find links under Share options that you can copy and paste to your class in Canvas.
If you choose Get a Link, it will be a simple copy and paste to a Canvas page, assignment, or discussion. If you choose to embed the video, adjust the dimension to 800×640 pixels or less so that student computer or phone can display it easily. Then copy the embed code.
Log in to Canvas (with Duo) and locate a page, Assignment, or Discussion to paste the link (or add the embed the code using the HTML Editor, as shown below).
See a preview of the video in the Rich Content Editor and Save or Save and Publish the Canvas page.
Option C: Knowmia Video to Canvas
Download the video from your Knowmia library and upload it to Canvas, following this tutorial: How do I upload a video using the Rich Content Editor as an instructor?
Using the mobile app for TechSmith Knowmia
The mobile app for TechSmith Knowmia, called TechSmith Fuse, only records through the device’s camera, and will not record the device screen. Learn more or download the TechSmith Fuse mobile app. Linking your TechSmith Fuse app to your JMU TechSmith Knowmia account will require a JMU login with Duo. Currently the ability to link Fuse from an Android device seems to be broken.
For other questions about Knowmia
Q: How can I get more info about Knowmia?
- Watch TechSmith Knowmia tutorials on the help pages from TechSmith
- Join a live training webinar from TechSmith; if you are interested in attending a webinar but the time does not work for you, you may still sign up for them to receive a recording of the webinar once it is completed
Q: How can I record a lecture with a talking head (your webcam image) in the corner of the screen?
A: Both recorders (Classic and Capture) have this capability. You may download the Classic here, and Capture may be launched from the Knowmia website.
Q: Why can’t I see the Knowmia video published in Canvas when using Student View?
A: Student View does not work with Knowmia. Knowmia needs a valid e-ID/password, which Student View does not provide. Testing Student View in Canvas will generate an error message. It is normal. Your students will see the video with a valid eID.
Q: What are the privacy settings for Knowmia?
A: There are three privacy setting options. Here are the options and what they mean:
- Only people at JMU: People from JMU can find and access. Visible in Knowmia search results.
- Only people at JMU with the link: People from JMU with the direct link can access. Hidden from Knowmia search results. This is the default setting.
- Only you and admins: Only you and site admins can view this media.
Q: Why can’t my students view the Knowmia video from my Canvas course?
A: If a Knowmia video is set with the proper privacy settings, it should be visible to students with a valid JMU Dukes e-ID. However, if the link is set as “open at a new window or tab” in the web browser, a student may see an error message like “Refreshing this page should fix everything” the first time they view the video. Recommendations for dealing with this include:
- Mention this in an announcement with students. It can be something like: “If you run into errors when viewing the Knowmia video, please just close the tab of the web browser and click the link from the Canvas course again. It should display the video properly the second time. This is a technical issue between Knowmia and Canvas.”
- For future Knowmia videos, do NOT check the “Load in a new tab” option. When adding a new Knowmia Video link to a Module, it will not trigger this error.
Q: Can students download my Knowmia videos?
A: For students that may have inconsistent internet connections, you may wish to allow them to download your media. The option to allow this is under the Privacy tab for each video. Please note, only the video file will download; quizzes, captioning, and conversations will not.
Q: What types of quiz questions can I add to Knowmia videos?
A: You can create four question types: multiple choice, true/false, short-answer, and long-answer questions. The long-answer questions are the only option for which students will not receive immediate feedback.
Q: How can I access and interpret Knowmia video view analytics?
A: Follow these step-by-step instructions, provided by Southern Illinois University Edwardsville.
Please note, when making a copy of a Knowmia video, video analytics (including quiz analytics) and conversations are NOT copied from the original video.
Tip: If you want the copied video to have captions or quiz questions, be sure and add them to the original video before you make a copy. This way you won’t have to recreate them in the copied video.
Q: How can I collaborate with a colleague through my Knowmia library?
A: Set up Groups in your Knowmia profile to collaborate with other colleagues. Roles include Manager, Contributor, or Viewer. Learn more here.
Q: How can I use Webex recordings integrated with Knowmia quizzes?
A: Download the .mp4 Webex recording, upload to My Library on Knowmia, edit as necessary, and then integrate quizzes.
Q: How do I organize the analytics if I use Knowmia for 4 classes, or for a class in the future? How will the analytics appear? Are they divided by course sections?
A: The easiest way to organize the analytics would be to create folders in Knowmia’s “My Library” for each section of your course, with a copy of the video in each folder, similar to the following:
- Media name: Intro 1
- Place the original media in a separate folder of originals to facilitate future use of the video.
- Folder name: PHIL_101 _F20_Sec_1
- In this folder is a copy of the media, titled: Intro 1 (F20 section 1) [copy 1]
- Folder name: PHIL_101 _F20_Sec_2
- In this folder is a copy of the media, titled: Intro 1 (F20 section 2) [copy 2]
- Folder name: PHIL_101 _F20_Sec_3
- In this folder is a copy of the media, titled: Intro 1 (F20 section 3) [copy 3]
Each copy of the media file would have its own analytics. Unfortunately, if you wanted to add quizzing, that would have to be created anew with each copy.
Q: How can I manage/view grades of Knowmia quizzes with class sections?
A: Please refer to this TechSmith Knowmia tutorial.
Q: Where can I get more help with Knowmia?
A: To get started with Knowmia, visit this page on the Libraries’ website. To learn more, tutorials are available on the help pages from TechSmith, the home company of Knowmia. There are also many live training webinars. If you are interested in attending a webinar but the time does not work for you, you may still sign up for them. Once each webinar is completed, a link is sent out to a recording of that webinar.
Additional screen recording options (not supported at JMU)
Patient privacy and student privacy
For recordings and video conferencing involving observing clinical sessions, telemedicine activities, discussing patient information, etc. please refer to subject-specific HIPAA guidelines. To protect both patient privacy and student privacy, you must align with the Recording Courses and Student Privacy information from Academic Affairs.