Jennifer Keach

Coordinator of Organizational Learning & Development, Professor


ORCID logo 0000-0002-0266-907X

Building: Carrier Library
Office: 111
MSC: 1704

Department: Finance, HR, and Facilities

Pronouns: She / Her / Hers

About me

I provide leadership for organization-wide training and development programs to support individuals and teams within JMU Libraries. I connect employees to learning opportunities that support their professional growth. My areas of focus include supervisor training and professional development, new employee orientation and onboarding, career development, and organizational cohesiveness. I co-chair the Organizational Learning Committee, a group of colleagues who foster learning within JMU Libraries. I regularly work with colleagues throughout JMU Libraries and campus, including close collaboration with our Coordinator of Human Resources and Student Employment, and a Human Resources Assistant.

In addition to my primary role in JMU Libraries, I also teach as an adjunct professor in the Adult Degree Program at JMU. As a first-generation college graduate and a “triple Duke” (a JMU employee with two degrees from JMU), I am honored to support returning students as they dedicate themselves to furthering their own education and careers at James Madison University.

I have a passion for lifelong learning wherever it happens: at work, in the classroom, when traveling, in the routines of day-to-day life. I combine that passion for lifelong learning with a strength-based approach to my work, research, and professional service.

Research interests:

My research interests include employee retention, career development, instructional design, organizational communication, and project management. My publications include a co-authored book chapter about career development programs and a co-authored book about project management. I have presented at the conferences of the American Library Association, Virginia Library Association, the Association of College & Research Libraries, and EDUCAUSE. Learn more about my publications and presentations through SelectedWorks.


  • MS in Education, Adult Education/Human Resource Development – James Madison University
  • Master of Library Science – University of Alabama
  • BA, English – James Madison University


  • Myers-Briggs Type Indicator Facilitator – OKA/CAPT
  • Appreciative Inquiry Facilitator – Center for Appreciative Inquiry

About Finance, HR, and Facilities

We are responsible for the general finance, human resources, and facilities operations within the Libraries.