I primarily provide user/technical support for the collaborative elements of the Microsoft 365 suite of applications including the Libraries Hub (SharePoint) and Microsoft Teams. I have specific experience in developing business applications for these tools using Power Automate and Power Apps.
We administer and support a wide range of library and educational technologies. Teams include Desktop Support, Learning Technology Services, Systems & Operations, and Web & Applications Services.
- Desktop Support: We support library staff with hardware and software needs. We manage computing, printing, and scanning in public and classroom spaces.
- Learning Technology Services: We support the university’s learning management system (LMS), technologies integrated into the LMS, classroom interaction, proctoring, and course evaluation software.
- Systems & Operations: We support library data center infrastructure, administer physical and virtual servers, and install and maintain library systems.
- Web & Application Services: We manage our web presences and web applications in addition to administering video management services, tools for internal collaboration, and user-focused library services platforms.