Library Tech Support

Classroom Technology Services

COVID-19 update: The Classroom Technology Services team is currently installing equipment in classrooms to support teaching and learning for the fall semester.

Visit Classroom Technology to learn about the equipment that is installed in each classroom. The classroom lists on that page will be updated weekly as new equipment is installed and tested.

Please call (540) 568-6799 or email tchelp@jmu.edu for classroom technology requests, questions, or issues.

Learning Technology Services

COVID-19 update: The Learning Technology Services team is working from home.

Please call 540-568-5312 or email letsupport@jmu.edu with your contact information and your question about:

  • Canvas, Webex, Respondus, TurnItIn, Techsmith Knowmia (formerly Relay), and Blue Course Evaluations

View current hours of operation (summer and holiday hours reflect the JMU IT Help Desk hours)

Self Service

Learning Technology Services


Clickers for Faculty

Turning Technology Clickers can be used in your classroom to poll your students and actively engage them in the material you are teaching. Clickers are small, handheld devices that allow students to respond to questions asked verbally, on paper or on screen and enables you to instantly assess a summary of their responses. Use the following to begin using clickers.

Other Tech Resources


Off-campus Access instructions

CampusPress and Omeka

Academic Software
JMU IT and the Libraries collaborate to license and distribute a variety of software, including Mathematica, SPSS, Qualtrics, and more. See a full list on JMU IT’s website.