Learning Technology Support
When you want help with Canvas, Respondus, TurnItIn, illumira, Canvas Studio, CampusPress, or Blue Course Evaluations, you can:
- Email letsupport@jmu.edu
- Call 540-568-6799 (press “2”)
- Visit the Learning Innovations & Design Desk in Rose Library
- Request a consultation (choose “Instructional Design and Technology” on the web form)
After you take one of the above actions, an expert from the Libraries’ Learning Technology Services department will assist you.
Classroom Technology Support
To request support for technology or equipment in your classroom:
- Email tchelp@jmu.edu
- Call 540-568-6799 (press “1”)
- Visit the Learning Innovations & Design Desk in Rose Library
After you take one of the above actions, an expert from the Libraries’ Classroom Technology Services department will assist you.
Learn about the equipment installed in each classroom.
Guides and “how-to” info
Guides on educational technologies
For students:
For faculty:
Software and more
JMU Academic Software:
- JMU IT and the Libraries collaborate to provide software, including Mathematica, SPSS, QuestionPro, and more, for the campus.
- Software for JMU faculty and staff
- Software for JMU students
- Communication and collaboration services from JMU IT
- Software on JMU Libraries computers, including in The Makery
Image Repositories:
Other:
- Manuals for multimedia equipment
- Classroom technology tutorials and manuals
- Off-campus access to online library resources
- Teaching with Educational Technologies at JMU: personalized support and expert advice on pedagogy and strategies for faculty