Library Tech Support

Learning Technology Support

When you want help with Canvas, Respondus, TurnItIn, illumira, Canvas Studio, CampusPress, or Blue Course Evaluations, you can:

• Email letsupport@jmu.edu
• Call 540-568-6799 (press “2”)
• Request a consultation (choose “Instructional Design and Technology” on the web form)
• Visit the Learning Innovations & Design Desk in Rose Library

After you take one of the above actions, an expert from the Libraries’ Learning Technology Services department will assist you.

Classroom Technology Support

To request support for technology or equipment in your classroom:

• Email tchelp@jmu.edu
• Call 540-568-6799 (press “1”)
• Visit the Learning Innovations & Design Desk in Rose Library

After you take one of the above actions, an expert from the Libraries’ Classroom Technology Services department will assist you.

Learn about the equipment installed in each classroom.