Library Tech Support

Classroom Technology Services

We enhance the teaching and learning experience for faculty and students in in-person and hybrid environments via management of appropriate educational technologies. We design, install, support, and maintain reliable technology-rich teaching environments on campus. We coordinate with JMU Facilities Management and others to plan for audio/visual technologies for new or renovated JMU academic buildings.

CTS staff are available on campus Mondays through Fridays, between 7:30am and 5pm.   Various on-campus classrooms have cameras and microphones to facilitate hybrid teaching (see our online teaching guide).

Visit the Classroom Technology page to learn about the equipment installed in each classroom. It includes classroom listings by building, as well as equipment installed per room.  You’ll also find links to equipment tutorials and help documents.

Please call (540) 568-6799 or email tchelp@jmu.edu for classroom technology requests, questions, or issues.

Learning Technology Services

COVID-19 update: The Learning Technology Services team is working from home.

Please call 540-568-5312 or email letsupport@jmu.edu with your contact information and your question about:

  • Canvas
  • Webex
  • Respondus
  • TurnItIn
  • Techsmith Knowmia (formerly Relay)
  • Blue Course Evaluations

View current hours of operation

Self Service

Learning Technology Services


Clickers for Faculty

Turning Technology Clickers can be used in your classroom to poll your students and actively engage them in the material you are teaching. Clickers are small, handheld devices that allow students to respond to questions asked verbally, on paper, or on screen. You can instantly assess a summary of their responses. Select one of these links to begin using clickers:

Other Tech Resources


Zoom help for Students

Zoom help for Faculty

Please contact the IT Helpdesk with any Zoom questions.

Online manuals for Equipment Loans

Off-campus Access instructions

CampusPress and Omeka

Academic Software
JMU IT and the Libraries collaborate to license and distribute a variety of software, including Mathematica, SPSS, Qualtrics, and more. See a full list on JMU IT’s website.