We are committed to equitable access to Libraries spaces, services, and resources for all students, faculty, staff, and community users.

If you need help please visit the Ask the Library desk in Carrier or Rose Libraries or the service desk in the Music Library, or contact us by email, phone or chat via the Ask the Library page.

For more information about our commitment to diversity, see the JMU Libraries’ Diversity Statement and our Mission, Vision, and Values.


The JMU Libraries strives to create equitable, accessible, and welcoming spaces that support the diverse learning and research needs of our diverse campus community. Please see Library Spaces for details about spaces, features, technology, and collections in the four libraries.


The JMU Libraries strives to provide collections, services, and programs that reflect a variety of perspectives and lived experiences. Please see Services & Spaces for a complete listing of services available in the libraries.


Help Us Improve

  • We are committed to providing an accessible and inclusive environment for all visitors, through staff training, outreach, and physical and virtual space improvements. If you experience a problem or barrier at the JMU Libraries, please email K.T. Vaughan, Associate Dean.
  • The Libraries is currently supporting two IRB-approved studies of library accessibility. If you are interested in participating in either of these studies, please email K.T. Vaughan, Associate Dean.
    • Carrier Library Accessibility Audit: A paper-based, self-paced survey of the accessibility of six zones of our most popular building. This survey requires you to move around the building. It takes approximately 30-45 minutes to complete and is completely anonymous. Assistance is available if requested.
    • Library Accessibility Interviews: These semi-structured individual interviews are an opportunity for us to hear your experiences with using the libraries and your ideas about how we can improve.