Accessibility

We are committed to equitable access to Libraries spaces, services, and resources for all students, faculty, staff, and community users. If you need help please visit the Ask the Library desk in Carrier or Rose Libraries or the service desk in the Music Library, or contact us by email, phone or chat via the Ask the Library page.

For more information about our commitment to diversity, see the JMU Libraries’ Diversity Statement and our Mission, Vision, and Values.

Services

The JMU Libraries strives to provide collections, services, and programs that reflect a variety of perspectives and lived experiences. Please see Services & Spaces for a complete listing of services available in the libraries.

Ask The Library Service

  • Library book and journal shelving may be difficult for people to navigate and use. We can retrieve books from any JMU library for you to pick up at any library, without restriction or excuse. We can also scan articles from JMU-owned journals and deliver them electronically. Request materials through Interlibrary Loan or by logging in to the library catalog.
  • E-books, e-journals, and databases are available on and off campus to JMU students, faculty, and staff. Learn how to connect to JMU’s online resources from off-campus. We work with publishers and vendors to ensure accessibility compliance according to the ADA.
  • Library staff, liaison librarians, and instructional designers are available for individual and group consultations in person, by phone, and online via email, text chat, or online conferencing. Contact us via Ask the Library.
  • Instructional designers and library staff are available to consult with faculty on making their courses more accessible and inclusive, including on universal design for learning, video captioning, and technology affordances for accessibility. Contact us via Ask the Library.
  • We provide a variety of workshops, programs, and institutes, some of which are on topics relevant to accessibility and inclusion in teaching, learning, and research. One example is the Instructional Design with Interactivity and Accessibility Workshop Series.
  • Students needing additional help studying for or taking the MREST due to a learning or other disability may email Kathy Clarke, the First Year Librarian. Students registered with the Office of Disability Services (ODS) may take the MREST in the ODS computer lab. Contact the Office of Disability Services for more information. All of the tutorials in the Madison Research Essentials Toolkit are closed-captioned.
  • The Libraries partners with the Office of Disability Services (ODS) to provide accessible classroom materials for groups and individuals. Examples include 3D printed models and accessible PDFs of print materials. Please contact the Office of Disability Services for more information.
  • Our De-stress for Success resource guide and events are designed to help you reduce your stress load. Throughout the year we host therapy dogs, coloring and other craft tables, and mindfulness events that are open to anyone in the community.

Spaces

The JMU Libraries strives to create equitable, accessible, and welcoming spaces that support the diverse learning and research needs of our diverse campus community. Please see Library Spaces for details about spaces, features, technology, and collections in the four libraries.

Disability Awareness Book Display

Resources

Help Us Improve

  • We are committed to providing an accessible and inclusive environment for all visitors, through staff training, outreach, and physical and virtual space improvements. If you experience a problem or barrier at the JMU Libraries, please email K.T. Vaughan, Associate Dean.
  • The Libraries is currently supporting two IRB-approved studies of library accessibility. If you are interested in participating in either of these studies, please email K.T. Vaughan, Associate Dean.
    • Carrier Library Accessibility Audit: A paper-based, self-paced survey of the accessibility of six zones of our most popular building. This survey requires you to move around the building. It takes approximately 30-45 minutes to complete and is completely anonymous. Assistance is available if requested.
    • Library Accessibility Interviews: These semi-structured individual interviews are an opportunity for us to hear your experiences with using the libraries and your ideas about how we can improve.