Ask the Library

Quick Help


Normal hours:
10am to 7pm Monday – Thursday
10am to 2pm Friday


Use our email form to send us a message.

Staff Directory

Looking for someone specific? Visit our Staff Directory.

Expert Help for Students

Get help with Online Classes

Check out our Online Learning Guide for help with Canvas, live class sessions, and creating presentations.

Contact your Liaison Librarian

Liaison librarians help students formulate a research topic, develop a search strategy, and examine resources relevant to a paper or project.

Consult a Research Guide

Find recommended resources by a subject or by course to help with your research.

Library Tech Support

Get quick help with Library technology such as Canvas and Respondus.

Expert Help for Faculty & Staff

Learning Innovations & Design Desk

Your source for educational technology and instructional design expertise at JMU – both in the classroom and online. Contact the Learning Innovations & Design Desk online or in Rose Library.

Hybrid & Online Teaching

Check out our Online Teaching Guide as you prepare to teach in hybrid or online modes.

Schedule a Consultation

Our experts can help JMU faculty with many aspects of their teaching and scholarship. Learn more and schedule a consultation.

Schedule an Instruction Session

Our experts can provide instruction in courses and to groups of faculty members. Learn more and schedule an instruction session.

Self Help

Frequently Asked Questions

Search our FAQs:

PRIVACY NOTICE: Ask the Library messages are kept confidential by library staff. However, users should be advised that messages are only as private and secure as other JMU electronic messages. Questions may be re-used in order to evaluate services and collections, or to create FAQ pages, but in such cases, will have all identifying information removed.