Borrow & Renew

COVID-19 updates: 

Borrowing and Renewing

Patron Types

JMU Students | Undergraduate, graduate, doctoral, and continuing education students who are currently enrolled. The Libraries also offers resources for online students on our Online, Hybrid, and Distance Learning page.

JMU Faculty, Staff, and University Affiliates | Faculty and staff currently working for JMU, or those holding emeriti status. Professors have the option to set up a sponsored student proxy checkout. Requests for proxy checkout accounts may be made by emailing askthelibrary@jmu.edu or in person at an Ask the Library desk in Rose Library, Carrier Library, or the Music Library.

JMU Alumni | As a JMU graduate, you can still access a number of library resources. Check our Resources for Alumni page for details.

Community Borrowers | Massanutten Regional Library patrons, students from Bridgewater College, Blue Ridge Community College, or Eastern Mennonite University, Rockingham Memorial Hospital employees, Virginia state teachers, and borrowers from participating VIVA institutions, with a current school ID. Community borrowers must be at least 16 years of age.

Patron accounts can be created at the Ask the Library service desks at Carrier Library, Rose Library, or the Music Library. You must provide the appropriate identification, along with a valid photo ID.

Checking Out Materials

Item Type Loan Period Renewals
General collection items 4 Months Students and Community Borrowers = 2
Faculty and Staff = unlimited
Browsing Collection Books 4 Weeks Students and Community Borrowers = 2
Faculty and Staff = unlimited
Periodicals, Reference books & Collected edition scores 4 Days No Renewals
Audio & Video 4 Weeks Students and Community Borrowers = 2
Faculty and Staff = unlimited
CSD Tests (temporarily unavailable to protect health and safety during the COVID-19 pandemic) Students = 4 days
Faculty/Staff = 4 months
Students and Community Borrowers = none
Faculty and Staff = unlimited

You may check out items at the Ask the Library desks in each library location using your JACard (JMU Access Card) or other photo ID.

If you need an item that is not in our collections, you can request it through our Interlibrary Loan service.

Returning and Renewing Items

Returning Items

Books and media may be returned to any JMU Library location during operating hours. You may also return these items at any time to one of three book drops:

  • Rose Library: drive-up book drop, located on Alumni Drive
  • Carrier Library: walk-up book drop, located behind Burruss Hall
  • Carrier Library: outside book drop, located near the south entrance

All equipment should be returned to the library location from which they were originally checked out.

Renewing Items

You have five options when you want to renew items you have checked out from JMU Libraries:

  1. Log in to Library Search
  2. Email askthelibrary@jmu.edu
  3. Reply to email notices
  4. Call 540-568-6150 during our hours of operation
  5. Visit an Ask the Library desk with your JACard or a valid photo ID

Library Delivery and Requesting Items Online

Any registered borrower may request that circulating books and media be delivered to any JMU Libraries location for pickup. Deliveries are made daily, Monday through Friday. Most deliveries are processed within 2 working days. There are no deliveries on the weekend or when the University is closed.

To request items for delivery:

  1. Find the item you want in the Library Catalog. If you would like help searching for items, please Ask the Library.
  2. Select or click the title of the item you want.
  3. If you are not already signed in, click Sign in under the Get it heading:
  4. Sign in with your JMU eID or your Community Borrower* login.
  5. Click Request for Pickup under the Get It heading.
  6. On the Request for Pickup screen, choose your preferred Pickup Location.
  7. Under Not needed after, choose the date by which you would no longer want this item.
  8. Click Send Request.
  9. After submitting your request, you will receive an email with information on how to pick up your materials. In most cases, you will receive this email with one working day of submitting your request (e.g. if you submit a request on Friday, you will probably receive the email on the following Monday).

Departmental Mailbox Delivery

JMU faculty, staff, and doctoral students who have their departmental mailbox listed in MyMadison may request items be delivered to their departmental mailbox by following the steps and screenshots above and selecting “Work Address” for the Pickup Location.

Electronic Delivery

For electronic delivery of journal articles and book chapters from the JMU Libraries’ collections, a request can be submitted through our Scan & Deliver service.

For electronic delivery of journal articles and book chapters (and some ebooks) from other institutions, a request can be submitted through our Interlibrary Loan service.

Off-Site Storage Requests

Microforms, microfiche, VHS, pre-1980 journals, and all LPs are located in an off-site storage facility. Requests for these items may be made online using the Storage Request Form or in person at the Ask the Library service desk in Carrier or Rose Library.

In most cases, items will be delivered to the requested library location within 2 working days of the request. You will receive an email notice when your item is ready for pick up.

Fines and Fees

Types of Fines and Fees

Fines on overdue items:

Patron Type Overdue Fine Item Account Blocked
JMU Students, Community borrowers $0.25/hour or $1.00/day Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests once borrower has accrued $20.00 in fees.
JMU Faculty, Staff, and University Affiliates $1.00/day Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests once borrower has accrued $200.00 in fees


Fines on Non-Returned Items after a Recall:
If an item you’ve checked out is requested (also called “recalled”) by another patron, you will have three days past the new due date to return the recalled item(s) without paying a fee. On the fourth day, recall fees accrue at $1.00 per item, and $0.25 for each additional day that the item is not returned.

Fees for Lost Items: Items not returned before the following billing thresholds will be declared lost and a non-refundable billing fee of $10 per item will be charged in addition to any replacement fees. Borrowers will receive one email billing notice once the item has reached the billing threshold.

Item Type Billing Threshold
Books (4 month check out) 40 days overdue
Audio Recordings and DVDs 20 days overdue
Reserve items (4 hr. check out) 10 days overdue


Replacement Fees
: Items are considered lost after the maximum number of overdue notices have been sent to the borrower. A replacement fee of $115 will be charged to the borrower’s account until replacement options have been decided upon.

Repair Fees: When materials are returned damaged, borrowers may be responsible for repair fees. These will be assessed individually by item. To discuss replacement and repair options, please email askthelibrary@jmu.edu.

Fine and Fee Payments

Fines and fees owed to the Libraries can be paid in the following manner:

In Person

At Carrier and Rose Libraries | check, cash, or Flex
During regular open hours.

By Mail

Checks should be made out to James Madison University and mailed to:

Carrier Library, MSC 1704
James Madison University
880 S. Main St.
Harrisonburg, VA 22807

Fee Appeals

If you have been charged for the replacement of a library book and wish to appeal the fee, please complete this form. To be considered, appeals must be submitted by the library borrower within 60 days of receiving notice of the fine. Each appeal is assessed on an individual basis. Fees that have already been submitted to the University Business Office will not be considered for appeal.

Equipment Lending

Equipment to Check Out

The Makery in Carrier and the Music Library offer digital, video, and other electronic equipment that JMU students, faculty, staff, and affiliate borrowers can check out.

To check out equipment from The Makery, you will make a request online then pick up the equipment at the Ask the Library desk on the first floor of Carrier Library. You may also return equipment at the Ask the Library desk in Carrier.

Computer Accessories (temporarily unavailable to protect health and safety during the COVID-19 pandemic)

When it is safe to do so again, we will loan computer accessories, such as headphones, display adapters, and more, from the Ask the Library desks at each library location. Accessories should be returned to the library location from which they were checked out. Overdue fines may apply if accessories are returned late.

Lockers

Need to charge your laptop? We offer charging lockers in Carrier Library for you to securely charge your laptop. Rose Library also has lockers but they are non-charging, for storage only.

Still have questions?

Fill out one of our online forms to appeal fines, report missing items, or report issues with your Library account.

Don’t find what you’re looking for? Visit the Ask the Library page for further help!