Borrow & Renew

Borrowing and Renewing

Patron Types

JMU Students | Undergraduate, graduate, doctoral, and continuing education students who are currently enrolled. The Libraries also offers resources for online students on our Online, Hybrid, and Distance Learning page.

JMU Faculty, Staff, and University Affiliates | Faculty and staff currently working for JMU, or those holding emeriti status. Professors have the option to set up a sponsored student proxy checkout. Requests for proxy checkout accounts may be made by emailing or in person at an Ask the Library desk in Rose Library, Carrier Library, or the Music Library.  Some Affiliates accounts may require an updated ID from Card Services to function in library card swipes.

JMU Alumni | As a JMU graduate, you can still access all library spaces and some library resources and databases. Check out our Services for Visitors and Alumni and these open access databases.

Community Borrowers | Massanutten Regional Library patrons, borrowers from Bridgewater College, Blue Ridge Community College, or Eastern Mennonite University, Rockingham Memorial Hospital employees, Virginia state teachers, and borrowers and emeriti from participating VIVA institutions, with a current school ID. Community borrowers must be at least 16 years of age.

Community patron accounts can be created at the Ask the Library service desks at Carrier Library, Rose Library, or the Music Library. You must provide the appropriate identification, along with a valid photo ID.

Proxy patrons | Current JMU Libraries borrowers may authorize another person (“proxy patron”) to check out library materials for them. The materials are checked out to the library borrowers’ account and given to the proxy patron. ILL patrons may designate an “Authorized User” directly within their ILL account.

To initiate and use proxy patron status:

  • Email with the name and email address of the proxy patron you would like to authorize to check out materials for you. Please include the reason for your proxy patron request.
  • When checking out materials, the proxy patron will be required to provide a valid ID and the library borrower’s name on whose account the materials will be checked out.

Details of proxy patron status:

  • The library borrower remains responsible for anything checked out on their account by a proxy patron.
  • By authorizing a proxy patron, the library borrower agrees that the proxy patron will have access to materials that otherwise are held as private.
  • Proxy patron authorization will expire July 31 of the current year, unless an earlier date is requested. The library borrower will be notified and may request renewal at the time of expiration.

Checking Out Materials

Item Type Loan Period Renewals
General collection items 4 Months Students and Community Borrowers = 2
Faculty and Staff = unlimited
Periodicals, Reference books & Collected edition scores 4 Days No Renewals
Audio & Video 4 Weeks Students and Community Borrowers = 2
Faculty and Staff = unlimited
CSD Tests Students = 4 days
Faculty/Staff = 4 months
Students and Community Borrowers = none
Faculty and Staff = unlimited
Course Reserves

4 hours or 4 days

(4-hour or overnight in Music Library)

No Renewals

You may check out items at the Ask the Library desks in each library location using your JACard (JMU Access Card) or other photo ID.

If you need an item that is not in our collections, you can request it through our Interlibrary Loan service.

Returning and Renewing Items

Returning Items

Books and media may be returned to any JMU Library location during operating hours. You may also return these items at any time to one of three book drops:

  • Rose Library: drive-up book drop, located on Alumni Drive
  • Carrier Library: walk-up book drop, located behind Burruss Hall
  • Carrier Library: outside book drop, located near the south entrance

All equipment should be returned to the library location from which it was originally checked out.

You may mail JMU Libraries’ books and media back to us at this address:

Carrier Library, MSC 1704
James Madison University
880 S. Main St.
Harrisonburg, VA 22807

If you would like to ask about mailing an Interlibrary Loan items to us, please contact

Renewing Items

You have five options when you want to renew items you have checked out from JMU Libraries:

  1. Log in to Library Search
  2. Email
  3. Reply to email notices
  4. Call 540-568-6150 during our hours of operation
  5. Visit an Ask the Library desk with your JACard or a valid photo ID

Library Delivery Services

Most of our books and other collections items, including those in storage, are available via our convenient delivery services. You can request items for pickup at any library location, receive items in your campus mailbox (faculty, staff, and doctoral students only), or get scanned book chapters or journal articles delivered to your email. Learn more below.

Delivery of physical items:

Any registered borrower may request that circulating books and media be delivered to any JMU Libraries location for pickup. Faculty, staff, and graduate students may request items be delivered to their departmental mailbox. Deliveries are made daily, Monday through Friday. Most deliveries are processed within 2 working days. There are no deliveries on the weekend or when the University is closed.

To request items for delivery to a library location or a campus mailbox:

  1. Find the item you want in the Library Catalog. If you would like help searching for items, please Ask the Library.
  2. Select or click the title of the item you want.
  3. If you are not already signed in, click Sign in under the Get It heading:
  4. Sign in with your JMU eID or your Community Borrower* login.
  5. Click Request for Pickup under the Get It heading.
  6. On the Request for Pickup screen, choose your preferred Pickup Location. For campus mailbox deliver, scroll down and select Work Address.
  7. Under Not needed after, choose the date by which you would no longer want this item.
  8. Click Send Request.
  9. After submitting your request, you will receive an email with information on how to pick up your materials. In most cases, you will receive this email with one working day of submitting your request (e.g. if you submit a request on Friday, you will probably receive the email on the following Monday).

Campus Mailbox Delivery

JMU faculty, staff, and doctoral students who have their campus mailbox listed in MyMadison may request items be delivered to their departmental mailbox by following the steps and screenshots above and selecting “Work Address” for the Pickup Location.

Electronic Delivery

For electronic delivery of journal articles and book chapters from the JMU Libraries’ collections, use our Scan & Deliver service.

For electronic delivery of journal articles and book chapters (and some ebooks) from other institutions, submit a request through our Interlibrary Loan service.

Delivery of Items in Storage

Some library items are held in storage. Many of these items are in the catalog and can be requested following the steps above. For items in storage not findable in the catalog, request delivery using the Storage Request Form or in person at an Ask the Library service desk. In most cases, items will be delivered to the requested library location within 2 working days of the request. You will receive an email notice when your item is ready for pick up.

(Items held in storage as of early fall 2022 include microforms, microfiche, VHS, pre-1980 journals, and all LPs.)

Fines and Fees

Types of Fines and Fees

Fines on overdue items:

Patron Type Overdue Fine Item Account Blocked
JMU Students, Community borrowers $0.25/hour or $1.00/day Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests once borrower has accrued $20.00 in fees.
JMU Faculty, Staff, and University Affiliates $1.00/day Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests once borrower has accrued $200.00 in fees

Fees for Lost Items: Items not returned before the following billing thresholds will be declared lost and a non-refundable billing fee of $10 per item will be charged in addition to any replacement fees. Borrowers will receive one email billing notice once the item has reached the billing threshold.

Item Type Billing Threshold
Books (4 month check out) 40 days overdue
Audio Recordings and DVDs 20 days overdue
Reserve items (4 hr. check out) 10 days overdue

Replacement Fees
: Items are considered lost after the maximum number of overdue notices have been sent to the borrower. A replacement fee of $115 will be charged to the borrower’s account until replacement options have been decided upon.

Repair Fees: When materials are returned damaged, borrowers may be responsible for repair fees. These will be assessed individually by item. To discuss replacement and repair options, please email

Fine and Fee Payments

Fines and fees owed to the Libraries can be paid by check, cash or Flex in the following manner:

In Person

By appointment.  Please contact, or call (540) 568-4083.

By Mail

Checks should be made out to James Madison University and mailed to:

Carrier Library, MSC 1704
James Madison University
880 S. Main St.
Harrisonburg, VA 22807

Fee Appeals

If you have been charged for the replacement of a library book and wish to appeal the fee, please complete this form. To be considered, appeals must be submitted by the library borrower within 60 days of receiving notice of the fine. Each appeal is assessed on an individual basis. Fees that have already been submitted to the University Business Office will not be considered for appeal.

Equipment Lending

Equipment to Check Out

JMU students, faculty, staff, and affiliate borrowers can check out digital, video, and other electronic equipment from Rose Library or the Music Library.

Computer Accessories

You may borrow these accessories at the Ask the Library desks at Rose and Carrier Library:

  • HDMI cables (can connect laptops to the computer monitors in the group study rooms)
  • Disk drives (can connect to the public computers)

Accessories should be returned to the library location from which they were checked out.


Need to charge your laptop? We offer charging lockers in Carrier Library for you to securely charge your laptop. Rose Library also has lockers but they are non-charging, for storage only.

Still have questions?

Fill out one of our online forms to appeal fines, report missing items, or report issues with your Library account.

Don’t find what you’re looking for? Visit the Ask the Library page for further help!