- Borrowing books and materials: While we recommend using our online collections during the COVID-19 pandemic, we do still have print books! Each book listing in the new Library Search has a “Get it” section, where you can log in to place a request for pickup, on-campus delivery , or Interlibrary Loan. Once you place a request, library staff will be in touch by email to coordinate options and confirm it for you. Depending on the type of request, the time frame will vary, but most are filled within 48 hours. Find step-by-step instructions for submitting your requests here.
- Returning books & materials: You may keep all items you’ve checked out for now. Find more information on returning library materials during the COVID-19 pandemic.
Borrowing and Renewing
JMU Students | Undergraduate, graduate, doctoral, and continuing education students who are currently enrolled. The Libraries also offers resources for online students on our Online, Hybrid, and Distance Learning page.
JMU Faculty, Staff, and University Affiliates | Faculty and staff currently working for JMU, or those holding emeriti status. Professors have the option to set up a sponsored student proxy checkout. Requests for proxy checkout accounts may be made by emailing firstname.lastname@example.org or in person at an Ask the Library desk in Rose Library, Carrier Library, or the Music Library.
JMU Alumni | As a JMU graduate, you can still access a number of library resources. Check our Resources for Alumni page for details.
Community Borrowers | Massanutten Regional Library patrons, students from Bridgewater College, Blue Ridge Community College, or Eastern Mennonite University, Rockingham Memorial Hospital employees, Virginia state teachers, and borrowers from participating VIVA institutions, with a current school ID. Community borrowers must be at least 16 years of age.
Patron accounts can be created at the Ask the Library service desks at Carrier Library, Rose Library, or the Music Library. You must provide the appropriate identification, along with a valid photo ID.
Checking Out Materials
|Item Type||Loan Period||Renewals|
|General collection items||4 Months||Students and Community Borrowers = 2
Faculty and Staff = unlimited
|Browsing Collection Books||4 Weeks||Students and Community Borrowers = 2
Faculty and Staff = unlimited
|Periodicals, Reference books & Collected edition scores||4 Days||No Renewals|
|Audio & Video||4 Weeks||Students and Community Borrowers = 2
Faculty and Staff = unlimited
|CSD Tests (temporarily unavailable to protect health and safety during the COVID-19 pandemic)||Students = 4 days
Faculty/Staff = 4 months
|Students and Community Borrowers = none
Faculty and Staff = unlimited
You may check out items at the Ask the Library desks in each library location using your JACard (JMU Access Card) or other photo ID.
If you need an item that is not in our collections, you can request it through our Interlibrary Loan service.
Returning and Renewing Items
Books and media may be returned to any JMU Library location during operating hours. You may also return these items at any time to one of three book drops:
- Rose Library: drive-up book drop, located on Alumni Drive
- Carrier Library: walk-up book drop, located behind Burruss Hall
- Carrier Library: outside book drop, located near the south entrance
All equipment should be returned to the library location from which they were originally checked out.
You have five options when you want to renew items you have checked out from JMU Libraries:
Library Delivery and Requesting Items Online
Any registered borrower may request that circulating books and media be delivered to any JMU Libraries location for pickup. Deliveries are made daily, Monday through Friday. Most deliveries are processed within 2 working days. There are no deliveries on the weekend or when the University is closed.
To request items for delivery:
- Find the item you want in the Library Catalog. If you would like help searching for items, please Ask the Library.
- Select or click the title of the item you want.
- If you are not already signed in, click Sign in under the Get it heading:
- Sign in with your JMU eID or your Community Borrower* login.
- Click Request for Pickup under the Get It heading.
- On the Request for Pickup screen, choose your preferred Pickup Location.
- Under Not needed after, choose the date by which you would no longer want this item.
- Click Send Request.
- After submitting your request, you will receive an email with information on how to pick up your materials. In most cases, you will receive this email with one working day of submitting your request (e.g. if you submit a request on Friday, you will probably receive the email on the following Monday).
Departmental Mailbox Delivery
JMU faculty, staff, and doctoral students who have their departmental mailbox listed in MyMadison may request items be delivered to their departmental mailbox by following the steps and screenshots above and selecting “Work Address” for the Pickup Location.
For electronic delivery of journal articles and book chapters from the JMU Libraries’ collections, a request can be submitted through our Scan & Deliver service.
For electronic delivery of journal articles and book chapters (and some ebooks) from other institutions, a request can be submitted through our Interlibrary Loan service.
Off-Site Storage Requests
Microforms, microfiche, VHS, pre-1980 journals, and all LPs are located in an off-site storage facility. Requests for these items may be made online using the Storage Request Form or in person at the Ask the Library service desk in Carrier or Rose Library.
In most cases, items will be delivered to the requested library location within 2 working days of the request. You will receive an email notice when your item is ready for pick up.
Fines and Fees
Types of Fines and Fees
Fines on overdue items:
|Patron Type||Overdue Fine||Item||Account Blocked|
|JMU Students, Community borrowers||$0.25/hour or $1.00/day||Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests||once borrower has accrued $20.00 in fees.|
|JMU Faculty, Staff, and University Affiliates||$1.00/day||Periodicals, Reference Books, Collected Edition Scores, Accessories, Kits, & CSD tests||once borrower has accrued $200.00 in fees|
Fines on Non-Returned Items after a Recall: If an item you’ve checked out is requested (also called “recalled”) by another patron, you will have three days past the new due date to return the recalled item(s) without paying a fee. On the fourth day, recall fees accrue at $1.00 per item, and $0.25 for each additional day that the item is not returned.
Fees for Lost Items: Items not returned before the following billing thresholds will be declared lost and a non-refundable billing fee of $10 per item will be charged in addition to any replacement fees. Borrowers will receive one email billing notice once the item has reached the billing threshold.
|Item Type||Billing Threshold|
|Books (4 month check out)||40 days overdue|
|Audio Recordings and DVDs||20 days overdue|
|Reserve items (4 hr. check out)||10 days overdue|
Replacement Fees: Items are considered lost after the maximum number of overdue notices have been sent to the borrower. A replacement fee of $115 will be charged to the borrower’s account until replacement options have been decided upon.
Repair Fees: When materials are returned damaged, borrowers may be responsible for repair fees. These will be assessed individually by item. To discuss replacement and repair options, please email email@example.com.
Fine and Fee Payments
Fines and fees owed to the Libraries can be paid in the following manner:
At Carrier and Rose Libraries | check, cash, or Flex
During regular open hours.
Checks should be made out to James Madison University and mailed to:
Carrier Library, MSC 1704
James Madison University
880 S. Main St.
Harrisonburg, VA 22807
If you have been charged for the replacement of a library book and wish to appeal the fee, please complete this form. To be considered, appeals must be submitted by the library borrower within 60 days of receiving notice of the fine. Each appeal is assessed on an individual basis. Fees that have already been submitted to the University Business Office will not be considered for appeal.
Equipment to Check Out
To check out equipment from The Makery, you will make a request online then pick up the equipment at the Ask the Library desk on the first floor of Carrier Library. You may also return equipment at the Ask the Library desk in Carrier.
Computer Accessories (temporarily unavailable to protect health and safety during the COVID-19 pandemic)
When it is safe to do so again, we will loan computer accessories, such as headphones, display adapters, and more, from the Ask the Library desks at each library location. Accessories should be returned to the library location from which they were checked out. Overdue fines may apply if accessories are returned late.
Still have questions?
Fill out one of our online forms to appeal fines, report missing items, or report issues with your Library account.
Don’t find what you’re looking for? Visit the Ask the Library page for further help!