Connect to JMU’s Online Resources from Off-Campus

JMU students, faculty, and staff can access online journals and electronic resources from off-campus using one of the methods below.

Need Help?

For Help With
  • OpenAthens
  • Library Resources
  • PulseSecure
  • Duo
  • eID and Password
  • Links in Canvas or Course Materials
Who to Ask Ask the Library IT Help Desk Learning Technologies Support
How to Contact

(540) 568-6150

Carrier or Rose Library, 1st Floor

ask@jmu.libanswers.com
OR askthelibrary@jmu.edu

(540) 568-3555

Student Success Center, 4th Floor

helpdesk@jmu.edu

(540) 568-5312

Carrier Library Basement

letsupport@jmu.edu

OpenAthens (Testing/Beta/In Development)

You spoke and we listened. OpenAthens simplifies your connection to library resources from off-campus.

Note: We are still working with our vendors on fully implementing this solution, so some databases may not work yet.

Features:
  • No software to install
  • Login with eID, password and Duo
  • Only provides access to library resources
Video demo:
Here’s how it works:
  1. To access library resources from off-campus, start at the JMU Libraries website
  2. Find and click on the resource
  3. Login to the JMU page with your eID and password
  4. Complete Duo authentication
  5. Access your resource
Once logged in, you will remain connected for 1 day or until you close the browser. Contact Ask the Library for questions or issues.

Pulse Secure

Features:
  • Requires software install
  • Login with eID, password and Duo
  • Provides access to library resources and sensitive JMU files (e.g. N: drive)
Pulse Secure provides access to library resources and secure JMU materials. While connected, all network traffic to and from your computer is routed through JMU’s network as if you were on-campus.

To Install/Use Pulse Secure

Installation help with Pulse Secure can be found here. You may also contact the IT Help Desk for questions or issues with Pulse Secure and/or Duo.

Proxy Server

Features:
  • Requires browser configuration
  • Login with eID, password and Duo
  • Only provides access to library resources

To Quickly Install the Proxy

To Manually Install the Proxy

Contact Ask the Library for questions or issues.