Head of Access & Delivery
I’ve been with JMU Libraries since 2007 and have held managerial roles across several areas with the common themes of stewarding resources and providing customer service. As Head of Access & Delivery I oversee a team that supports Delivery Services, Stacks Maintenance, as well as circulation and patron related aspects of our Library Services Platform.
BS (Psychology major, Philosophy minor, summa cum laude), James Madison University 2004
About Access & Delivery
We help JMU patrons and other Libraries’ departments by delivering library materials to on-campus locations and maintaining the condition of the Libraries’ physical collections through shelving, tidying up, and relocating collections. We also help with the systems and software that support borrowing library materials and managing patrons’ library accounts.
About Discovery, Access, and Technology
We are responsible for collections, metadata, and technology. Departments include Access and Delivery, Interlibrary Loan and Course Reserves, Metadata Strategies, Resource Management, Scholarly Communications Strategies, and Technology.