Head, Web & Application Services, Assistant Professor
As the Head of Web & Application Services in JMU Libraries, I lead a team of user experience designers and application administrators that develop front-end interfaces for websites and web applications, administer the Libraries’ WordPress services, support video management tools, administer the library services platform, and support collaboration tools among other responsibilities. I joined JMU Libraries in 2006.
In addition to my role in the Libraries, I am an adjunct instructor in JMU’s School of Media Arts & Design.
M.P.A. (Public Administration, Concentration in Information Technology Management), James Madison University
B.S. (Technical & Scientific Communication), James Madison University
We administer and support a wide range of library and educational technologies. Teams include Desktop Support, Learning Technology Services, Systems & Operations, and Web & Applications Services.
- Desktop Support: We support library staff with hardware and software needs. We manage computing, printing, and scanning in public and classroom spaces.
- Learning Technology Services: We support the university’s learning management system (LMS), technologies integrated into the LMS, classroom interaction, proctoring, and course evaluation software.
- Systems & Operations: We support library data center infrastructure, administer physical and virtual servers, and install and maintain library systems.
- Web & Application Services: We manage our web presences and web applications in addition to administering video management services, tools for internal collaboration, and user-focused library services platforms.