Loaner Computer Program

Purpose

The Loaner Computer Program is a collaborative effort between JMU Libraries and Information Technology. The purpose of this program is to loan laptops to students, faculty, or staff who need access to technology resources to support academic functions. This service is primarily intended to address technology needs that arise from an emergency or a hardship situation.

All of the loaner computers are Dell laptops running Windows 10.

To request a loaner computer, please email loaner@jmu.edu.

Audience

The Loaner Computer Program is for JMU students, faculty, and staff. This service is not available to alumni, affiliates, or community members. For more information about general access to computing resources at JMU, please see Libraries’ Services For Visitors.

Terms

Loaner computers are available on a first-come, first-served basis and are meant to serve as a temporary resource as a result of an emergency or a hardship situation.

If you borrow a loaner computer, you must follow the University’s policy on the Appropriate Use of Information Technology Resources (Policy 1207) and the Libraries’ Equipment Loan Policy.

The standard checkout period for a loaner computer is 1 month, or until the end of the semester, depending on which occurs first. You may request to renew your 1-month loan of a computer, but we will be able to renew it only if there is not a wait list.

If you are unable to pick up the laptop in person, you may contact us to designate another person to pick it up on your behalf.

In the event of extenuating circumstances that necessitate longer-term access to a loaner computer:

  • Students should contact their Academic Unit Head to explain their circumstances, and we will work with the AUH to identify the best solution. AUHs can contact the Loaner Computer Program at loaner@jmu.edu.
  • Faculty or staff should have their supervisor contact the Loaner Computer Program at loaner@jmu.edu to explain the need for an extended checkout.

If you need to have your primary JMU-owned computer repaired, you do not need to use the Loaner Computer Program. Instead, contact the IT Help Desk for more information about repairs for JMU-owned computers.

If you have a shorter-term or intermittent computing need, please consider using one of JMU’s many Computing Labs, which serve general and class-specific computing needs.

If your loaner computer is lost, stolen, or damaged, you must immediately report the incident to Equipment Loans. Unreturned equipment may result in fines and/or holds placed on student accounts.

Contact

Loaner Computer Program: loaner@jmu.edu
Equipment Loans: equipmentloans@jmu.edu
IT Help Desk: (540) 568-3555 or helpdesk@jmu.edu