David Gaines

System & Applications Administrator

About me

Web & Application Services, specifically illumira (https://jmu.illumira.net/) and Knowmia (https://jmu.techsmithrelay.com).

About Discovery, Access, and Technology

We are responsible for collections, metadata, and technology. Departments include Access and Delivery, Interlibrary Loan and Course Reserves, Metadata Strategies, Resource Management, Scholarly Communications Strategies, and Technology.

About Technology

We administer and support a wide range of library and educational technologies. Teams include Systems, Operations, & Support and Web & Application Services.

About Web & Application Services

We manage our web presences and web applications in addition to administering video management servicestools for internal collaboration, and user-focused library services platforms.