Knowmia ends soon: Changes to video storage starting May 20

Posted on: March 21, 2022

You may have been using Techsmith Knowmia, a video platform for recording and sharing lectures online. Knowmia is being discontinued by the vendor on July 29, 2022.  

Canvas Studio is JMU’s new platform for recording, storing, and sharing instructional media. Many of the features that were available in TechSmith Knowmia, such as viewing analytics and interactive quizzing, are available in Canvas Studio. It is available to all JMU faculty, staff, and students who have a Canvas account. Learn more.

What you need to know about your Knowmia videos: 

  • May 20, 2022 is the final date that you will be able to upload new videos to Knowmia.
     
  • JMU Libraries will download and store all existing Knowmia videos beginning May 20, 2022. This process will take several weeks.
     
  • You may view or download your videos in Knowmia until July 29, 2022, when the vendor will take the platform offline permanently.
     
  • If you have questions about recording, downloading, storing, or sharing your instructional videos, please review the information below or contact  letsupport@jmu.edu

What you can do now:

If you want to… …you should take this action:  
Record new lectures for use in summer or fall 2022  Use Canvas Studio. We recommend Studio for recording & sharing lectures because:

-It is available to all JMU faculty, staff, and students who have a Canvas account.

-Many of the features that were available in TechSmith Knowmia, such as viewing analytics and interactive quizzing, are available in Canvas Studio.

-You can configure Studio to receive copies of the Zoom recordings you save to the cloud.

Find information and support for Canvas Studio.

Download and store your videos from Knowmia For now, we recommend you download a copy of your Knowmia videos and store them in OneDrive for long-term storage.

Note about quizzes: We recommend you manually save a copy of your quizzes in Knowmia, as there is not an automatic way to export them. Please read our export guide for more information.

We are working with Instructure to transfer active media content from Knowmia into Studio this summer. We expect this process will take several weeks, and we are targeting late July. We will share more details as they are available.

Share instructional videos you are actively using Use Canvas Studio or illumira to share recordings you are actively using for teaching.

Find information and support on using these video management tools.

Get help with video services

 

We’re here to help! You have a few options if you want help with recording, storing, and sharing instructional videos at JMU:

-Contact Learning Technology Support at 540-568-5312 or letsupport@jmu.edu 

-Request in-depth individual assistance in a consultation

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