Services for Visitors

COVID-19 UPDATE: Most public spaces in the Libraries are available to JMU community members and visitors who abide by safety protocols. Look for signage that will help you find the best space for your need.

In-person services are offered during our adjusted building hours at the Ask the Library desks in Carrier, Rose, and Music Libraries. Most services and support for teaching, learning, research, and creative exploration will continue to be provided remotely and/or by appointment only. Library users are encouraged to request items through the library catalog for pickup.

Most service areas including Special Collections, Media Production Services, and The Makery, are available by appointment only.

Some of the spaces and amenities described below may be temporarily unavailable due to COVID-19 restrictions.

Everyone is welcome to visit the JMU Libraries and access many of our collections, spaces, and services while in library buildings. All visitors are expected to follow the JMU Libraries Conduct Policy.

Print Collections

Anybody may use our physical collections in the buildings.

To check out materials, or request items from the off-site storage location, please review our description of Community Borrowers listed in our Checkout and Renewal Policy. The Special Collections Visitor Information page provides details about public access to our special and archival materials. JMU’s Interlibrary Loan service is limited to JMU students, faculty, and staff. For additional questions, you can contact us via Ask the Library.

Wireless, Computers, and Databases

Visitor access to wireless in the libraries is covered by the JMU Guest Wireless policy. If you have questions about accessing the wireless while visiting the libraries, please visit the Ask the Library desk in Carrier or Rose or the desk in the Music Library.

Visitor access to computer workstations is described in the JMU Libraries Conduct Policy.

Visitors may access many online databases through computer workstations in the libraries. Please note that some online databases will be limited to JMU students, faculty, staff, and affiliates.

Library Spaces

We offer a variety of spaces, many of which are described in the Study Space Policy. If you have questions about additional spaces or services available, please visit the Ask the Library desk in Carrier or Rose or the desk in the Music Library.

Research and Instruction

We offer a variety of avenues for research support, including through our Ask the Library page, our Liaison Librarians, and additional campus experts. The level of research support will depend on the workload availability of the faculty or staff member assisting.

Interested in library or educational technology instruction? We are able to work with community groups, K-12 teachers, and non-JMU classes on a case-by-case basis. Please contact us via Ask the Library to learn more.

Questions? Please visit the Ask the Library desk or contact us via chat, email or phone.