James West

Director, Classroom Technology Services, Administrative Faculty

About me

Jim has worked at JMU for over 25 years and seen incredible changes in the classroom technology on campus.  As Director of Classroom Technology Services, he directs the efforts of seven full-time staff responsible for the design, installation, maintenance, repair and support of educational technologies in ~470 JMU classrooms, teaching laboratories, and other select facilities.  Jim received his Bachelor’s degree from JMU long ago and earned his Master’s of Education in Educational Technology in 2010.

About Classroom Technology Services

We enhance the teaching and learning experience for faculty and students in in-person and hybrid environments via management of appropriate educational technologies. We design, install, support, and maintain reliable technology-rich teaching environments on campus. We coordinate with JMU Facilities Management and others to plan for audio/visual technologies for new or renovated JMU academic buildings.

Need quick help with technology or equipment in your classroom? Contact 540-568-6799 (press “1”) or tchelp@jmu.edu.

About Learning Innovations & Design

We create virtual and physical spaces, programs, and services for the JMU community to enhance, experiment with, and innovate in their teaching, learning, and scholarship.

Departments in this unit include Classroom Technology Services, Educational Technology Services, Instructional Design, Learning Technology Services, and Media Production & Makerspace Services.

To get started using our services, visit the Learning Innovations & Design Desk online or in Rose Library.

About LID Leadership

We are the leadership team for Learning Innovations & Design (LID).